IT service management (ITSM) refers to the entirety of activities – directed by policies, organized and structured in processes and supporting procedures – that are performed by an organization to design, plan, deliver, operate and control information technology (IT) services offered to customers.
The increasing number of employees who are using personal IT technological devices at workplace is the main factor behind this growth.

Market Analysis and Insights: Global IT Service Management Market
The research report studies the IT Service Management market using different methodologies and analyzes to provide accurate and in-depth information about the market. For a clearer understanding, it is divided into several parts to cover different aspects of the market. Each area is then elaborated to help the reader comprehend the growth potential of each region and its contribution to the global market. The researchers have used primary and secondary methodologies to collate the information in the report. They have also used the same data to generate the current market scenario. This report is aimed at guiding people towards an apprehensive, better, and clearer knowledge of the market.
The global IT Service Management market size is projected to reach US$ 10790 million by 2027, from US$ 3963.1 million in 2020, at a CAGR of 14.9% during 2021-2027.

Global IT Service Management Scope and Segment
The global IT Service Management market is segmented by company, region (country), by Type, and by Application. Players, stakeholders, and other participants in the global IT Service Management market will be able to gain the upper hand as they use the report as a powerful resource. The segmental analysis focuses on revenue and forecast by region (country), by Type, and by Application for the period 2016-2027.

Segment by Type
Configuration Management
IT Asset Management
DBMS Management

Segment by Application
IT & Telecommunication
Healthcare
Media & Entertainment
Retail
BFSI

By Region
North America
United States
Canada
Europe
Germany
France
U.K.
Italy
Russia
Nordic
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Latin America
Mexico
Brazil
Middle East & Africa
Turkey
Saudi Arabia
UAE

By Company
IBM
Absolute Software
Microsoft
Axios Systems
Cherwell Software
Citrix Systems
Compuware
EMC
IVANTI
Service Now
BMC Software
HP