Business process-as-a service (BPaaS) is a complete solution package offered by cloud service providers, such as Genpact, IBM Corporation, Fujitsu Limited, and Capgemini, to enable business process outsourcing (BPO) over a cloud computing service model. The objective of customary BPO services is to reduce labor expenses, which can be attained by using BPaaS industry solutions. The pricing model for BPaaS industry solutions is either consumption based or subscription based.
The global BPaas market is driven by increase in cloud adoption among enterprises and extensive need to optimize business processes in North America, Europe, and Asia-Pacific. LAMEA is expected to hold the least market share as compared to other regions. Middle East and Africa are expected to gain traction in the near future, however, the growth is expected to be stable during the forecast period.

This report provides a complete quantitative data and qualitative analysis on the global market for Business Process-as-a-Service (BPaaS). Market size is analysed by country, product type, application, and competitors. Expanded coverage includes additional end-user industry breakdowns and in-depth producer profiles.
Prior to COVID-19, the global market for Business Process-as-a-Service (BPaaS) was anticipated to grow from US$ XX million in 2020 to US$ XX million by 2026; it is expected to grow at a CAGR of xx% during 2021–2026, whereas post-COVID-19 scenario, the market for Business Process-as-a-Service (BPaaS) is projected to grow from US$ XX million in 2020 (a change by ~XX% compared to market estimated for 2020 before the outbreak of COVID-19) to US$ XX billion by 2026; it is expected to grow at a CAGR of XX% during 2021–2026.
This report covers market size and forecasts of Business Process-as-a-Service (BPaaS), including the following market information:
Global Business Process-as-a-Service (BPaaS) Market Size, 2019-2021, and 2020 (quarterly data), (US$ Million)
Global Business Process-as-a-Service (BPaaS) Market Size by Type and by Application, 2019-2021, and 2020 (quarterly data), (US$ Million)
Global Business Process-as-a-Service (BPaaS) Market Size by Region (and Key Countries), 2019-2021, and 2020 (quarterly data), (US$ Million)
Global Business Process-as-a-Service (BPaaS) Market Size by Company, 2019- 2020 (quarterly data), (US$ Million)

Key market players
Major competitors identified in this market include Accenture, IBM, Cognizant technology Solutions Corporation, Tech Mahindra Capgemini, Fujitsu Limited, Genpact, Oracle Corporation, SAP SE, Wipro Limited, etc.

Based on the Region:
Asia-Pacific (China, Japan, South Korea, India and ASEAN)
North America (US and Canada)
Europe (Germany, France, UK and Italy)
Rest of World (Latin America, Middle East & Africa)

Based on the Type:
HR Service
Finance & Accounting Service
Analytics
Supply Chain Management
Digital Asset Management
Others (OMaaS and Managed Marketing Service)

Based on the Application:
Banking, Financial Services, and Insurance (BFSI)
Healthcare
Government
Manufacturing
Retail
IT & Telecom
Others (Business Service Providers, Media & Entertainment, and Hospitality)