User Experience (UX) research is the process of discovering the behaviors, motivations and needs of your customers through observation, task analysis, and other types of user feedback.
The main consumer market is located in developed countries. North America is the largest consumption region, with the total market share of 44.69% in 2018, and USA accounts most of the North America market, with the market share of 88.08%, and account the total market share of 39.36% in 2018. Followed by Europe, accounting for 32.70%. In the coming years there is an increasing demand for User Experience (UX) Research Software in the regions of APAC and Europe.
In 2018, the global User Experience (UX) market size was 130 million US$ and it is expected to reach 420 million US$ by the end of 2025, with a CAGR of 18.2% during 2019-2025.

This report focuses on the global User Experience (UX) status, future forecast, growth opportunity, key market and key players. The study objectives are to present the User Experience (UX) development in United States, Europe and China.

The key players covered in this study
UserTesting
Qualtrics
Hotjar
Lookback
UserZoom
Validately
Userlytics
UsabilityHub
TryMyUI
Woopra
Usabilla
TechSmith
20 | 20
User Interviews

Market segment by Type, the product can be split into
Cloud Based
On-Premises

Market segment by Application, split into
Large Enterprises
SMEs

Market segment by Regions/Countries, this report covers
United States
Europe
China
Japan
Southeast Asia
India
Central & South America

The study objectives of this report are:
To analyze global User Experience (UX) status, future forecast, growth opportunity, key market and key players.
To present the User Experience (UX) development in United States, Europe and China.
To strategically profile the key players and comprehensively analyze their development plan and strategies.
To define, describe and forecast the market by product type, market and key regions.

In this study, the years considered to estimate the market size of User Experience (UX) are as follows:
History Year: 2014-2018
Base Year: 2018
Estimated Year: 2019
Forecast Year 2019 to 2025
For the data information by region, company, type and application, 2018 is considered as the base year. Whenever data information was unavailable for the base year, the prior year has been considered.