1 Market Overview 1.1 Product Overview and Scope of Contact Center Transformation 1.2 Classification of Contact Center Transformation by Type 1.2.1 Overview: Global Contact Center Transformation Market Size by Type: 2017 Versus 2021 Versus 2028 1.2.2 Global Contact Center Transformation Revenue Market Share by Type in 2021 1.2.3 Cloud-Based 1.2.4 On-Premise 1.3 Global Contact Center Transformation Market by Application 1.3.1 Overview: Global Contact Center Transformation Market Size by Application: 2017 Versus 2021 Versus 2028 1.3.2 BFSI 1.3.3 Consumer Goods & Retail 1.3.4 Government 1.3.5 Healthcare 1.3.6 IT & Telecom 1.3.7 Travel & Hospitality 1.3.8 Others 1.4 Global Contact Center Transformation Market Size & Forecast 1.5 Global Contact Center Transformation Market Size and Forecast by Region 1.5.1 Global Contact Center Transformation Market Size by Region: 2017 VS 2021 VS 2028 1.5.2 Global Contact Center Transformation Market Size by Region, (2017-2022) 1.5.3 North America Contact Center Transformation Market Size and Prospect (2017-2028) 1.5.4 Europe Contact Center Transformation Market Size and Prospect (2017-2028) 1.5.5 Asia-Pacific Contact Center Transformation Market Size and Prospect (2017-2028) 1.5.6 South America Contact Center Transformation Market Size and Prospect (2017-2028) 1.5.7 Middle East and Africa Contact Center Transformation Market Size and Prospect (2017-2028) 1.6 Market Drivers, Restraints and Trends 1.6.1 Contact Center Transformation Market Drivers 1.6.2 Contact Center Transformation Market Restraints 1.6.3 Contact Center Transformation Trends Analysis 2 Company Profiles 2.1 Amazon.com, Inc. 2.1.1 Amazon.com, Inc. Details 2.1.2 Amazon.com, Inc. Major Business 2.1.3 Amazon.com, Inc. Contact Center Transformation Product and Solutions 2.1.4 Amazon.com, Inc. Contact Center Transformation Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022) 2.1.5 Amazon.com, Inc. Recent Developments and Future Plans 2.2 Aspect Software, Inc. 2.2.1 Aspect Software, Inc. Details 2.2.2 Aspect Software, Inc. Major Business 2.2.3 Aspect Software, Inc. Contact Center Transformation Product and Solutions 2.2.4 Aspect Software, Inc. Contact Center Transformation Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022) 2.2.5 Aspect Software, Inc. Recent Developments and Future Plans 2.3 Avaya Inc. 2.3.1 Avaya Inc. Details 2.3.2 Avaya Inc. Major Business 2.3.3 Avaya Inc. Contact Center Transformation Product and Solutions 2.3.4 Avaya Inc. Contact Center Transformation Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022) 2.3.5 Avaya Inc. Recent Developments and Future Plans 2.4 Five9, Inc. 2.4.1 Five9, Inc. Details 2.4.2 Five9, Inc. Major Business 2.4.3 Five9, Inc. Contact Center Transformation Product and Solutions 2.4.4 Five9, Inc. Contact Center Transformation Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022) 2.4.5 Five9, Inc. Recent Developments and Future Plans 2.5 NICE InContact 2.5.1 NICE InContact Details 2.5.2 NICE InContact Major Business 2.5.3 NICE InContact Contact Center Transformation Product and Solutions 2.5.4 NICE InContact Contact Center Transformation Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022) 2.5.5 NICE InContact Recent Developments and Future Plans 2.6 Genesys Telecommunications Laboratories, Inc. 2.6.1 Genesys Telecommunications Laboratories, Inc. Details 2.6.2 Genesys Telecommunications Laboratories, Inc. Major Business 2.6.3 Genesys Telecommunications Laboratories, Inc. Contact Center Transformation Product and Solutions 2.6.4 Genesys Telecommunications Laboratories, Inc. Contact Center Transformation Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022) 2.6.5 Genesys Telecommunications Laboratories, Inc. Recent Developments and Future Plans 2.7 Seranova (Lifesize) 2.7.1 Seranova (Lifesize) Details 2.7.2 Seranova (Lifesize) Major Business 2.7.3 Seranova (Lifesize) Contact Center Transformation Product and Solutions 2.7.4 Seranova (Lifesize) Contact Center Transformation Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022) 2.7.5 Seranova (Lifesize) Recent Developments and Future Plans 2.8 Talkdesk, Inc. 2.8.1 Talkdesk, Inc. Details 2.8.2 Talkdesk, Inc. Major Business 2.8.3 Talkdesk, Inc. Contact Center Transformation Product and Solutions 2.8.4 Talkdesk, Inc. Contact Center Transformation Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022) 2.8.5 Talkdesk, Inc. Recent Developments and Future Plans 2.9 Vonage Holdings Corp. 2.9.1 Vonage Holdings Corp. Details 2.9.2 Vonage Holdings Corp. Major Business 2.9.3 Vonage Holdings Corp. Contact Center Transformation Product and Solutions 2.9.4 Vonage Holdings Corp. Contact Center Transformation Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022) 2.9.5 Vonage Holdings Corp. Recent Developments and Future Plans 2.10 Salesforce.com, Inc. 2.10.1 Salesforce.com, Inc. Details 2.10.2 Salesforce.com, Inc. Major Business 2.10.3 Salesforce.com, Inc. Contact Center Transformation Product and Solutions 2.10.4 Salesforce.com, Inc. Contact Center Transformation Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022) 2.10.5 Salesforce.com, Inc. Recent Developments and Future Plans 2.11 Twilio Inc. 2.11.1 Twilio Inc. Details 2.11.2 Twilio Inc. Major Business 2.11.3 Twilio Inc. Contact Center Transformation Product and Solutions 2.11.4 Twilio Inc. Contact Center Transformation Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022) 2.11.5 Twilio Inc. Recent Developments and Future Plans 2.12 RingCentral, Inc. 2.12.1 RingCentral, Inc. Details 2.12.2 RingCentral, Inc. Major Business 2.12.3 RingCentral, Inc. Contact Center Transformation Product and Solutions 2.12.4 RingCentral, Inc. Contact Center Transformation Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022) 2.12.5 RingCentral, Inc. Recent Developments and Future Plans 3 Market Competition, by Players 3.1 Global Contact Center Transformation Revenue and Share by Players (2019, 2020, 2021, and 2022) 3.2 Market Concentration Rate 3.2.1 Top 3 Contact Center Transformation Players Market Share in 2021 3.2.2 Top 10 Contact Center Transformation Players Market Share in 2021 3.2.3 Market Competition Trend 3.3 Contact Center Transformation Players Head Office, Products and Services Provided 3.4 Contact Center Transformation Mergers & Acquisitions 3.5 Contact Center Transformation New Entrants and Expansion Plans 4 Market Size Segment by Type 4.1 Global Contact Center Transformation Revenue and Market Share by Type (2017-2022) 4.2 Global Contact Center Transformation Market Forecast by Type (2023-2028) 5 Market Size Segment by Application 5.1 Global Contact Center Transformation Revenue Market Share by Application (2017-2022) 5.2 Global Contact Center Transformation Market Forecast by Application (2023-2028) 6 North America by Country, by Type, and by Application 6.1 North America Contact Center Transformation Revenue by Type (2017-2028) 6.2 North America Contact Center Transformation Revenue by Application (2017-2028) 6.3 North America Contact Center Transformation Market Size by Country 6.3.1 North America Contact Center Transformation Revenue by Country (2017-2028) 6.3.2 United States Contact Center Transformation Market Size and Forecast (2017-2028) 6.3.3 Canada Contact Center Transformation Market Size and Forecast (2017-2028) 6.3.4 Mexico Contact Center Transformation Market Size and Forecast (2017-2028) 7 Europe by Country, by Type, and by Application 7.1 Europe Contact Center Transformation Revenue by Type (2017-2028) 7.2 Europe Contact Center Transformation Revenue by Application (2017-2028) 7.3 Europe Contact Center Transformation Market Size by Country 7.3.1 Europe Contact Center Transformation Revenue by Country (2017-2028) 7.3.2 Germany Contact Center Transformation Market Size and Forecast (2017-2028) 7.3.3 France Contact Center Transformation Market Size and Forecast (2017-2028) 7.3.4 United Kingdom Contact Center Transformation Market Size and Forecast (2017-2028) 7.3.5 Russia Contact Center Transformation Market Size and Forecast (2017-2028) 7.3.6 Italy Contact Center Transformation Market Size and Forecast (2017-2028) 8 Asia-Pacific by Region, by Type, and by Application 8.1 Asia-Pacific Contact Center Transformation Revenue by Type (2017-2028) 8.2 Asia-Pacific Contact Center Transformation Revenue by Application (2017-2028) 8.3 Asia-Pacific Contact Center Transformation Market Size by Region 8.3.1 Asia-Pacific Contact Center Transformation Revenue by Region (2017-2028) 8.3.2 China Contact Center Transformation Market Size and Forecast (2017-2028) 8.3.3 Japan Contact Center Transformation Market Size and Forecast (2017-2028) 8.3.4 South Korea Contact Center Transformation Market Size and Forecast (2017-2028) 8.3.5 India Contact Center Transformation Market Size and Forecast (2017-2028) 8.3.6 Southeast Asia Contact Center Transformation Market Size and Forecast (2017-2028) 8.3.7 Australia Contact Center Transformation Market Size and Forecast (2017-2028) 9 South America by Country, by Type, and by Application 9.1 South America Contact Center Transformation Revenue by Type (2017-2028) 9.2 South America Contact Center Transformation Revenue by Application (2017-2028) 9.3 South America Contact Center Transformation Market Size by Country 9.3.1 South America Contact Center Transformation Revenue by Country (2017-2028) 9.3.2 Brazil Contact Center Transformation Market Size and Forecast (2017-2028) 9.3.3 Argentina Contact Center Transformation Market Size and Forecast (2017-2028) 10 Middle East & Africa by Country, by Type, and by Application 10.1 Middle East & Africa Contact Center Transformation Revenue by Type (2017-2028) 10.2 Middle East & Africa Contact Center Transformation Revenue by Application (2017-2028) 10.3 Middle East & Africa Contact Center Transformation Market Size by Country 10.3.1 Middle East & Africa Contact Center Transformation Revenue by Country (2017-2028) 10.3.2 Turkey Contact Center Transformation Market Size and Forecast (2017-2028) 10.3.3 Saudi Arabia Contact Center Transformation Market Size and Forecast (2017-2028) 10.3.4 UAE Contact Center Transformation Market Size and Forecast (2017-2028) 11 Research Findings and Conclusion 12 Appendix 12.1 Methodology 12.2 Research Process and Data Source 12.3 Disclaimer

List of Tables Table 1. Global Contact Center Transformation Revenue by Type, (USD Million), 2017 VS 2021 VS 2028 Table 2. Global Contact Center Transformation Revenue by Application, (USD Million), 2017 VS 2021 VS 2028 Table 3. Global Market Contact Center Transformation Revenue (Million USD) Comparison by Region (2017 VS 2021 VS 2028) Table 4. Global Contact Center Transformation Revenue (USD Million) by Region (2017-2022) Table 5. Global Contact Center Transformation Revenue Market Share by Region (2023-2028) Table 6. Amazon.com, Inc. Corporate Information, Head Office, and Major Competitors Table 7. Amazon.com, Inc. Major Business Table 8. Amazon.com, Inc. Contact Center Transformation Product and Solutions Table 9. Amazon.com, Inc. Contact Center Transformation Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022) Table 10. Aspect Software, Inc. Corporate Information, Head Office, and Major Competitors Table 11. Aspect Software, Inc. Major Business Table 12. Aspect Software, Inc. Contact Center Transformation Product and Solutions Table 13. Aspect Software, Inc. Contact Center Transformation Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022) Table 14. Avaya Inc. Corporate Information, Head Office, and Major Competitors Table 15. Avaya Inc. Major Business Table 16. Avaya Inc. Contact Center Transformation Product and Solutions Table 17. Avaya Inc. Contact Center Transformation Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022) Table 18. Five9, Inc. Corporate Information, Head Office, and Major Competitors Table 19. Five9, Inc. Major Business Table 20. Five9, Inc. Contact Center Transformation Product and Solutions Table 21. Five9, Inc. Contact Center Transformation Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022) Table 22. NICE InContact Corporate Information, Head Office, and Major Competitors Table 23. NICE InContact Major Business Table 24. NICE InContact Contact Center Transformation Product and Solutions Table 25. NICE InContact Contact Center Transformation Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022) Table 26. Genesys Telecommunications Laboratories, Inc. Corporate Information, Head Office, and Major Competitors Table 27. Genesys Telecommunications Laboratories, Inc. Major Business Table 28. Genesys Telecommunications Laboratories, Inc. Contact Center Transformation Product and Solutions Table 29. Genesys Telecommunications Laboratories, Inc. Contact Center Transformation Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022) Table 30. Seranova (Lifesize) Corporate Information, Head Office, and Major Competitors Table 31. Seranova (Lifesize) Major Business Table 32. Seranova (Lifesize) Contact Center Transformation Product and Solutions Table 33. Seranova (Lifesize) Contact Center Transformation Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022) Table 34. Talkdesk, Inc. Corporate Information, Head Office, and Major Competitors Table 35. Talkdesk, Inc. Major Business Table 36. Talkdesk, Inc. Contact Center Transformation Product and Solutions Table 37. Talkdesk, Inc. Contact Center Transformation Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022) Table 38. Vonage Holdings Corp. Corporate Information, Head Office, and Major Competitors Table 39. Vonage Holdings Corp. Major Business Table 40. Vonage Holdings Corp. Contact Center Transformation Product and Solutions Table 41. Vonage Holdings Corp. Contact Center Transformation Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022) Table 42. Salesforce.com, Inc. Corporate Information, Head Office, and Major Competitors Table 43. Salesforce.com, Inc. Major Business Table 44. Salesforce.com, Inc. Contact Center Transformation Product and Solutions Table 45. Salesforce.com, Inc. Contact Center Transformation Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022) Table 46. Twilio Inc. Corporate Information, Head Office, and Major Competitors Table 47. Twilio Inc. Major Business Table 48. Twilio Inc. Contact Center Transformation Product and Solutions Table 49. Twilio Inc. Contact Center Transformation Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022) Table 50. RingCentral, Inc. Corporate Information, Head Office, and Major Competitors Table 51. RingCentral, Inc. Major Business Table 52. RingCentral, Inc. Contact Center Transformation Product and Solutions Table 53. RingCentral, Inc. Contact Center Transformation Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022) Table 54. Global Contact Center Transformation Revenue (USD Million) by Players (2019, 2020, 2021, and 2022) Table 55. Global Contact Center Transformation Revenue Share by Players (2019, 2020, 2021, and 2022) Table 56. Breakdown of Contact Center Transformation by Company Type (Tier 1, Tier 2 and Tier 3) Table 57. Contact Center Transformation Players Head Office, Products and Services Provided Table 58. Contact Center Transformation Mergers & Acquisitions in the Past Five Years Table 59. Contact Center Transformation New Entrants and Expansion Plans Table 60. Global Contact Center Transformation Revenue (USD Million) by Type (2017-2022) Table 61. Global Contact Center Transformation Revenue Share by Type (2017-2022) Table 62. Global Contact Center Transformation Revenue Forecast by Type (2023-2028) Table 63. Global Contact Center Transformation Revenue by Application (2017-2022) Table 64. Global Contact Center Transformation Revenue Forecast by Application (2023-2028) Table 65. North America Contact Center Transformation Revenue by Type (2017-2022) & (USD Million) Table 66. North America Contact Center Transformation Revenue by Type (2023-2028) & (USD Million) Table 67. North America Contact Center Transformation Revenue by Application (2017-2022) & (USD Million) Table 68. North America Contact Center Transformation Revenue by Application (2023-2028) & (USD Million) Table 69. North America Contact Center Transformation Revenue by Country (2017-2022) & (USD Million) Table 70. North America Contact Center Transformation Revenue by Country (2023-2028) & (USD Million) Table 71. Europe Contact Center Transformation Revenue by Type (2017-2022) & (USD Million) Table 72. Europe Contact Center Transformation Revenue by Type (2023-2028) & (USD Million) Table 73. Europe Contact Center Transformation Revenue by Application (2017-2022) & (USD Million) Table 74. Europe Contact Center Transformation Revenue by Application (2023-2028) & (USD Million) Table 75. Europe Contact Center Transformation Revenue by Country (2017-2022) & (USD Million) Table 76. Europe Contact Center Transformation Revenue by Country (2023-2028) & (USD Million) Table 77. Asia-Pacific Contact Center Transformation Revenue by Type (2017-2022) & (USD Million) Table 78. Asia-Pacific Contact Center Transformation Revenue by Type (2023-2028) & (USD Million) Table 79. Asia-Pacific Contact Center Transformation Revenue by Application (2017-2022) & (USD Million) Table 80. Asia-Pacific Contact Center Transformation Revenue by Application (2023-2028) & (USD Million) Table 81. Asia-Pacific Contact Center Transformation Revenue by Region (2017-2022) & (USD Million) Table 82. Asia-Pacific Contact Center Transformation Revenue by Region (2023-2028) & (USD Million) Table 83. South America Contact Center Transformation Revenue by Type (2017-2022) & (USD Million) Table 84. South America Contact Center Transformation Revenue by Type (2023-2028) & (USD Million) Table 85. South America Contact Center Transformation Revenue by Application (2017-2022) & (USD Million) Table 86. South America Contact Center Transformation Revenue by Application (2023-2028) & (USD Million) Table 87. South America Contact Center Transformation Revenue by Country (2017-2022) & (USD Million) Table 88. South America Contact Center Transformation Revenue by Country (2023-2028) & (USD Million) Table 89. Middle East & Africa Contact Center Transformation Revenue by Type (2017-2022) & (USD Million) Table 90. Middle East & Africa Contact Center Transformation Revenue by Type (2023-2028) & (USD Million) Table 91. Middle East & Africa Contact Center Transformation Revenue by Application (2017-2022) & (USD Million) Table 92. Middle East & Africa Contact Center Transformation Revenue by Application (2023-2028) & (USD Million) Table 93. Middle East & Africa Contact Center Transformation Revenue by Country (2017-2022) & (USD Million) Table 94. Middle East & Africa Contact Center Transformation Revenue by Country (2023-2028) & (USD Million) List of Figures Figure 1. Contact Center Transformation Picture Figure 2. Global Contact Center Transformation Revenue Market Share by Type in 2021 Figure 3. Cloud-Based Figure 4. On-Premise Figure 5. Contact Center Transformation Revenue Market Share by Application in 2021 Figure 6. BFSI Picture Figure 7. Consumer Goods & Retail Picture Figure 8. Government Picture Figure 9. Healthcare Picture Figure 10. IT & Telecom Picture Figure 11. Travel & Hospitality Picture Figure 12. Others Picture Figure 13. Global Contact Center Transformation Market Size, (USD Million): 2017 VS 2021 VS 2028 Figure 14. Global Contact Center Transformation Revenue and Forecast (2017-2028) & (USD Million) Figure 15. Global Contact Center Transformation Revenue Market Share by Region (2017-2028) Figure 16. Global Contact Center Transformation Revenue Market Share by Region in 2021 Figure 17. North America Contact Center Transformation Revenue (USD Million) and Growth Rate (2017-2028) Figure 18. Europe Contact Center Transformation Revenue (USD Million) and Growth Rate (2017-2028) Figure 19. Asia-Pacific Contact Center Transformation Revenue (USD Million) and Growth Rate (2017-2028) Figure 20. South America Contact Center Transformation Revenue (USD Million) and Growth Rate (2017-2028) Figure 21. Middle East and Africa Contact Center Transformation Revenue (USD Million) and Growth Rate (2017-2028) Figure 22. Contact Center Transformation Market Drivers Figure 23. Contact Center Transformation Market Restraints Figure 24. Contact Center Transformation Market Trends Figure 25. Amazon.com, Inc. Recent Developments and Future Plans Figure 26. Aspect Software, Inc. Recent Developments and Future Plans Figure 27. Avaya Inc. Recent Developments and Future Plans Figure 28. Five9, Inc. Recent Developments and Future Plans Figure 29. NICE InContact Recent Developments and Future Plans Figure 30. Genesys Telecommunications Laboratories, Inc. Recent Developments and Future Plans Figure 31. Seranova (Lifesize) Recent Developments and Future Plans Figure 32. Talkdesk, Inc. Recent Developments and Future Plans Figure 33. Vonage Holdings Corp. Recent Developments and Future Plans Figure 34. Salesforce.com, Inc. Recent Developments and Future Plans Figure 35. Twilio Inc. Recent Developments and Future Plans Figure 36. RingCentral, Inc. Recent Developments and Future Plans Figure 37. Global Contact Center Transformation Revenue Share by Players in 2021 Figure 38. Contact Center Transformation Market Share by Company Type (Tier 1, Tier 2 and Tier 3) in 2021 Figure 39. Global Top 3 Players Contact Center Transformation Revenue Market Share in 2021 Figure 40. Global Top 10 Players Contact Center Transformation Revenue Market Share in 2021 Figure 41. Key Players Market Share Trend (Top 3 Market Share: 2020 VS 2021 VS 2022) Figure 42. Global Contact Center Transformation Revenue Share by Type in 2021 Figure 43. Global Contact Center Transformation Market Share Forecast by Type (2023-2028) Figure 44. Global Contact Center Transformation Revenue Share by Application in 2021 Figure 45. Global Contact Center Transformation Market Share Forecast by Application (2023-2028) Figure 46. North America Contact Center Transformation Sales Market Share by Type (2017-2028) Figure 47. North America Contact Center Transformation Sales Market Share by Application (2017-2028) Figure 48. North America Contact Center Transformation Revenue Market Share by Country (2017-2028) Figure 49. United States Contact Center Transformation Revenue and Growth Rate (2017-2028) & (USD Million) Figure 50. Canada Contact Center Transformation Revenue and Growth Rate (2017-2028) & (USD Million) Figure 51. Mexico Contact Center Transformation Revenue and Growth Rate (2017-2028) & (USD Million) Figure 52. Europe Contact Center Transformation Sales Market Share by Type (2017-2028) Figure 53. Europe Contact Center Transformation Sales Market Share by Application (2017-2028) Figure 54. Europe Contact Center Transformation Revenue Market Share by Country (2017-2028) Figure 55. Germany Contact Center Transformation Revenue and Growth Rate (2017-2028) & (USD Million) Figure 56. France Contact Center Transformation Revenue and Growth Rate (2017-2028) & (USD Million) Figure 57. United Kingdom Contact Center Transformation Revenue and Growth Rate (2017-2028) & (USD Million) Figure 58. Russia Contact Center Transformation Revenue and Growth Rate (2017-2028) & (USD Million) Figure 59. Italy Contact Center Transformation Revenue and Growth Rate (2017-2028) & (USD Million) Figure 60. Asia-Pacific Contact Center Transformation Sales Market Share by Type (2017-2028) Figure 61. Asia-Pacific Contact Center Transformation Sales Market Share by Application (2017-2028) Figure 62. Asia-Pacific Contact Center Transformation Revenue Market Share by Region (2017-2028) Figure 63. China Contact Center Transformation Revenue and Growth Rate (2017-2028) & (USD Million) Figure 64. Japan Contact Center Transformation Revenue and Growth Rate (2017-2028) & (USD Million) Figure 65. South Korea Contact Center Transformation Revenue and Growth Rate (2017-2028) & (USD Million) Figure 66. India Contact Center Transformation Revenue and Growth Rate (2017-2028) & (USD Million) Figure 67. Southeast Asia Contact Center Transformation Revenue and Growth Rate (2017-2028) & (USD Million) Figure 68. Australia Contact Center Transformation Revenue and Growth Rate (2017-2028) & (USD Million) Figure 69. South America Contact Center Transformation Sales Market Share by Type (2017-2028) Figure 70. South America Contact Center Transformation Sales Market Share by Application (2017-2028) Figure 71. South America Contact Center Transformation Revenue Market Share by Country (2017-2028) Figure 72. Brazil Contact Center Transformation Revenue and Growth Rate (2017-2028) & (USD Million) Figure 73. Argentina Contact Center Transformation Revenue and Growth Rate (2017-2028) & (USD Million) Figure 74. Middle East and Africa Contact Center Transformation Sales Market Share by Type (2017-2028) Figure 75. Middle East and Africa Contact Center Transformation Sales Market Share by Application (2017-2028) Figure 76. Middle East and Africa Contact Center Transformation Revenue Market Share by Country (2017-2028) Figure 77. Turkey Contact Center Transformation Revenue and Growth Rate (2017-2028) & (USD Million) Figure 78. Saudi Arabia Contact Center Transformation Revenue and Growth Rate (2017-2028) & (USD Million) Figure 79. UAE Contact Center Transformation Revenue and Growth Rate (2017-2028) & (USD Million) Figure 80. Methodology Figure 81. Research Process and Data Source

Amazon.com, Inc. Aspect Software, Inc. Avaya Inc. Five9, Inc. NICE InContact Genesys Telecommunications Laboratories, Inc. Seranova (Lifesize) Talkdesk, Inc. Vonage Holdings Corp. Salesforce.com, Inc. Twilio Inc. RingCentral, Inc.