1 Report Overview 1.1 Study Scope 1.2 Market Analysis by Type 1.2.1 Global Computer Telephony Integration Market Size Growth Rate by Type: 2016 VS 2021 VS 2027 1.2.2 Cloud Based 1.2.3 On-Premise 1.3 Market by Application 1.3.1 Global Computer Telephony Integration Market Share by Application: 2016 VS 2021 VS 2027 1.3.2 Large Enterprises 1.3.3 SMEs 1.4 Study Objectives 1.5 Years Considered 2 Global Growth Trends 2.1 Global Computer Telephony Integration Market Perspective (2016-2027) 2.2 Computer Telephony Integration Growth Trends by Regions 2.2.1 Computer Telephony Integration Market Size by Regions: 2016 VS 2021 VS 2027 2.2.2 Computer Telephony Integration Historic Market Share by Regions (2016-2021) 2.2.3 Computer Telephony Integration Forecasted Market Size by Regions (2022-2027) 2.3 Computer Telephony Integration Industry Dynamic 2.3.1 Computer Telephony Integration Market Trends 2.3.2 Computer Telephony Integration Market Drivers 2.3.3 Computer Telephony Integration Market Challenges 2.3.4 Computer Telephony Integration Market Restraints 3 Competition Landscape by Key Players 3.1 Global Top Computer Telephony Integration Players by Revenue 3.1.1 Global Top Computer Telephony Integration Players by Revenue (2016-2021) 3.1.2 Global Computer Telephony Integration Revenue Market Share by Players (2016-2021) 3.2 Global Computer Telephony Integration Market Share by Company Type (Tier 1, Tier 2 and Tier 3) 3.3 Players Covered: Ranking by Computer Telephony Integration Revenue 3.4 Global Computer Telephony Integration Market Concentration Ratio 3.4.1 Global Computer Telephony Integration Market Concentration Ratio (CR5 and HHI) 3.4.2 Global Top 10 and Top 5 Companies by Computer Telephony Integration Revenue in 2020 3.5 Computer Telephony Integration Key Players Head office and Area Served 3.6 Key Players Computer Telephony Integration Product Solution and Service 3.7 Date of Enter into Computer Telephony Integration Market 3.8 Mergers & Acquisitions, Expansion Plans 4 Computer Telephony Integration Breakdown Data by Type 4.1 Global Computer Telephony Integration Historic Market Size by Type (2016-2021) 4.2 Global Computer Telephony Integration Forecasted Market Size by Type (2022-2027) 5 Computer Telephony Integration Breakdown Data by Application 5.1 Global Computer Telephony Integration Historic Market Size by Application (2016-2021) 5.2 Global Computer Telephony Integration Forecasted Market Size by Application (2022-2027) 6 North America 6.1 North America Computer Telephony Integration Market Size (2016-2027) 6.2 North America Computer Telephony Integration Market Size by Type 6.2.1 North America Computer Telephony Integration Market Size by Type (2016-2021) 6.2.2 North America Computer Telephony Integration Market Size by Type (2022-2027) 6.2.3 North America Computer Telephony Integration Market Size by Type (2016-2027) 6.3 North America Computer Telephony Integration Market Size by Application 6.3.1 North America Computer Telephony Integration Market Size by Application (2016-2021) 6.3.2 North America Computer Telephony Integration Market Size by Application (2022-2027) 6.3.3 North America Computer Telephony Integration Market Size by Application (2016-2027) 6.4 North America Computer Telephony Integration Market Size by Country 6.4.1 North America Computer Telephony Integration Market Size by Country (2016-2021) 6.4.2 North America Computer Telephony Integration Market Size by Country (2022-2027) 6.4.3 United States 6.4.4 Canada 7 Europe 7.1 Europe Computer Telephony Integration Market Size (2016-2027) 7.2 Europe Computer Telephony Integration Market Size by Type 7.2.1 Europe Computer Telephony Integration Market Size by Type (2016-2021) 7.2.2 Europe Computer Telephony Integration Market Size by Type (2022-2027) 7.2.3 Europe Computer Telephony Integration Market Size by Type (2016-2027) 7.3 Europe Computer Telephony Integration Market Size by Application 7.3.1 Europe Computer Telephony Integration Market Size by Application (2016-2021) 7.3.2 Europe Computer Telephony Integration Market Size by Application (2022-2027) 7.3.3 Europe Computer Telephony Integration Market Size by Application (2016-2027) 7.4 Europe Computer Telephony Integration Market Size by Country 7.4.1 Europe Computer Telephony Integration Market Size by Country (2016-2021) 7.4.2 Europe Computer Telephony Integration Market Size by Country (2022-2027) 7.4.3 Germany 7.4.4 France 7.4.5 U.K. 7.4.6 Italy 7.4.7 Russia 7.4.8 Nordic 8 Asia-Pacific 8.1 Asia-Pacific Computer Telephony Integration Market Size (2016-2027) 8.2 Asia-Pacific Computer Telephony Integration Market Size by Type 8.2.1 Asia-Pacific Computer Telephony Integration Market Size by Type (2016-2021) 8.2.2 Asia-Pacific Computer Telephony Integration Market Size by Type (2022-2027) 8.2.3 Asia-Pacific Computer Telephony Integration Market Size by Type (2016-2027) 8.3 Asia-Pacific Computer Telephony Integration Market Size by Application 8.3.1 Asia-Pacific Computer Telephony Integration Market Size by Application (2016-2021) 8.3.2 Asia-Pacific Computer Telephony Integration Market Size by Application (2022-2027) 8.3.3 Asia-Pacific Computer Telephony Integration Market Size by Application (2016-2027) 8.4 Asia-Pacific Computer Telephony Integration Market Size by Region 8.4.1 Asia-Pacific Computer Telephony Integration Market Size by Region (2016-2021) 8.4.2 Asia-Pacific Computer Telephony Integration Market Size by Region (2022-2027) 8.4.3 China 8.4.4 Japan 8.4.5 South Korea 8.4.6 Southeast Asia 8.4.7 India 8.4.8 Australia 9 Latin America 9.1 Latin America Computer Telephony Integration Market Size (2016-2027) 9.2 Latin America Computer Telephony Integration Market Size by Type 9.2.1 Latin America Computer Telephony Integration Market Size by Type (2016-2021) 9.2.2 Latin America Computer Telephony Integration Market Size by Type (2022-2027) 9.2.3 Latin America Computer Telephony Integration Market Size by Type (2016-2027) 9.3 Latin America Computer Telephony Integration Market Size by Application 9.3.1 Latin America Computer Telephony Integration Market Size by Application (2016-2021) 9.3.2 Latin America Computer Telephony Integration Market Size by Application (2022-2027) 9.3.3 Latin America Computer Telephony Integration Market Size by Application (2016-2027) 9.4 Latin America Computer Telephony Integration Market Size by Country 9.4.1 Latin America Computer Telephony Integration Market Size by Country (2016-2021) 9.4.2 Latin America Computer Telephony Integration Market Size by Country (2022-2027) 9.4.3 Mexico 9.4.4 Brazil 10 Middle East & Africa 10.1 Middle East & Africa Computer Telephony Integration Market Size (2016-2027) 10.2 Middle East & Africa Computer Telephony Integration Market Size by Type 10.2.1 Middle East & Africa Computer Telephony Integration Market Size by Type (2016-2021) 10.2.2 Middle East & Africa Computer Telephony Integration Market Size by Type (2022-2027) 10.2.3 Middle East & Africa Computer Telephony Integration Market Size by Type (2016-2027) 10.3 Middle East & Africa Computer Telephony Integration Market Size by Application 10.3.1 Middle East & Africa Computer Telephony Integration Market Size by Application (2016-2021) 10.3.2 Middle East & Africa Computer Telephony Integration Market Size by Application (2022-2027) 10.3.3 Middle East & Africa Computer Telephony Integration Market Size by Application (2016-2027) 10.4 Middle East & Africa Computer Telephony Integration Market Size by Country 10.4.1 Middle East & Africa Computer Telephony Integration Market Size by Country (2016-2021) 10.4.2 Middle East & Africa Computer Telephony Integration Market Size by Country (2022-2027) 10.4.3 Turkey 10.4.4 Saudi Arabia 10.4.5 UAE 11 Key Players Profiles 11.1 Five9 11.1.1 Five9 Company Details 11.1.2 Five9 Business Overview 11.1.3 Five9 Computer Telephony Integration Introduction 11.1.4 Five9 Revenue in Computer Telephony Integration Business (2016-2021) 11.1.5 Five9 Recent Development 11.2 Salesforce 11.2.1 Salesforce Company Details 11.2.2 Salesforce Business Overview 11.2.3 Salesforce Computer Telephony Integration Introduction 11.2.4 Salesforce Revenue in Computer Telephony Integration Business (2016-2021) 11.2.5 Salesforce Recent Development 11.3 RingCentral 11.3.1 RingCentral Company Details 11.3.2 RingCentral Business Overview 11.3.3 RingCentral Computer Telephony Integration Introduction 11.3.4 RingCentral Revenue in Computer Telephony Integration Business (2016-2021) 11.3.5 RingCentral Recent Development 11.4 Twilio 11.4.1 Twilio Company Details 11.4.2 Twilio Business Overview 11.4.3 Twilio Computer Telephony Integration Introduction 11.4.4 Twilio Revenue in Computer Telephony Integration Business (2016-2021) 11.4.5 Twilio Recent Development 11.5 Enghouse Interactive 11.5.1 Enghouse Interactive Company Details 11.5.2 Enghouse Interactive Business Overview 11.5.3 Enghouse Interactive Computer Telephony Integration Introduction 11.5.4 Enghouse Interactive Revenue in Computer Telephony Integration Business (2016-2021) 11.5.5 Enghouse Interactive Recent Development 11.6 NewVoiceMedia (Vonage) 11.6.1 NewVoiceMedia (Vonage) Company Details 11.6.2 NewVoiceMedia (Vonage) Business Overview 11.6.3 NewVoiceMedia (Vonage) Computer Telephony Integration Introduction 11.6.4 NewVoiceMedia (Vonage) Revenue in Computer Telephony Integration Business (2016-2021) 11.6.5 NewVoiceMedia (Vonage) Recent Development 11.7 Genesys 11.7.1 Genesys Company Details 11.7.2 Genesys Business Overview 11.7.3 Genesys Computer Telephony Integration Introduction 11.7.4 Genesys Revenue in Computer Telephony Integration Business (2016-2021) 11.7.5 Genesys Recent Development 11.8 Zendesk 11.8.1 Zendesk Company Details 11.8.2 Zendesk Business Overview 11.8.3 Zendesk Computer Telephony Integration Introduction 11.8.4 Zendesk Revenue in Computer Telephony Integration Business (2016-2021) 11.8.5 Zendesk Recent Development 11.9 Freshworks 11.9.1 Freshworks Company Details 11.9.2 Freshworks Business Overview 11.9.3 Freshworks Computer Telephony Integration Introduction 11.9.4 Freshworks Revenue in Computer Telephony Integration Business (2016-2021) 11.9.5 Freshworks Recent Development 11.10 NICE inContact 11.10.1 NICE inContact Company Details 11.10.2 NICE inContact Business Overview 11.10.3 NICE inContact Computer Telephony Integration Introduction 11.10.4 NICE inContact Revenue in Computer Telephony Integration Business (2016-2021) 11.10.5 NICE inContact Recent Development 11.11 Nextiva 11.11.1 Nextiva Company Details 11.11.2 Nextiva Business Overview 11.11.3 Nextiva Computer Telephony Integration Introduction 11.11.4 Nextiva Revenue in Computer Telephony Integration Business (2016-2021) 11.11.5 Nextiva Recent Development 11.12 Talkdesk 11.12.1 Talkdesk Company Details 11.12.2 Talkdesk Business Overview 11.12.3 Talkdesk Computer Telephony Integration Introduction 11.12.4 Talkdesk Revenue in Computer Telephony Integration Business (2016-2021) 11.12.5 Talkdesk Recent Development 11.13 Jive Communications (LogMeIn) 11.13.1 Jive Communications (LogMeIn) Company Details 11.13.2 Jive Communications (LogMeIn) Business Overview 11.13.3 Jive Communications (LogMeIn) Computer Telephony Integration Introduction 11.13.4 Jive Communications (LogMeIn) Revenue in Computer Telephony Integration Business (2016-2021) 11.13.5 Jive Communications (LogMeIn) Recent Development 11.14 Ameyo 11.14.1 Ameyo Company Details 11.14.2 Ameyo Business Overview 11.14.3 Ameyo Computer Telephony Integration Introduction 11.14.4 Ameyo Revenue in Computer Telephony Integration Business (2016-2021) 11.14.5 Ameyo Recent Development 11.15 Aircall 11.15.1 Aircall Company Details 11.15.2 Aircall Business Overview 11.15.3 Aircall Computer Telephony Integration Introduction 11.15.4 Aircall Revenue in Computer Telephony Integration Business (2016-2021) 11.15.5 Aircall Recent Development 11.16 Tenfold 11.16.1 Tenfold Company Details 11.16.2 Tenfold Business Overview 11.16.3 Tenfold Computer Telephony Integration Introduction 11.16.4 Tenfold Revenue in Computer Telephony Integration Business (2016-2021) 11.16.5 Tenfold Recent Development 11.17 Ozonetel 11.17.1 Ozonetel Company Details 11.17.2 Ozonetel Business Overview 11.17.3 Ozonetel Computer Telephony Integration Introduction 11.17.4 Ozonetel Revenue in Computer Telephony Integration Business (2016-2021) 11.17.5 Ozonetel Recent Development 11.18 InGenius 11.18.1 InGenius Company Details 11.18.2 InGenius Business Overview 11.18.3 InGenius Computer Telephony Integration Introduction 11.18.4 InGenius Revenue in Computer Telephony Integration Business (2016-2021) 11.18.5 InGenius Recent Development 11.18 Cisco .1 Cisco Company Details .2 Cisco Business Overview .3 Cisco Computer Telephony Integration Introduction .4 Cisco Revenue in Computer Telephony Integration Business (2016-2021) .5 Cisco Recent Development 11.20 Avaya 11.20.1 Avaya Company Details 11.20.2 Avaya Business Overview 11.20.3 Avaya Computer Telephony Integration Introduction 11.20.4 Avaya Revenue in Computer Telephony Integration Business (2016-2021) 11.20.5 Avaya Recent Development 11.21 Bucher + Suter 11.21.1 Bucher + Suter Company Details 11.21.2 Bucher + Suter Business Overview 11.21.3 Bucher + Suter Computer Telephony Integration Introduction 11.21.4 Bucher + Suter Revenue in Computer Telephony Integration Business (2016-2021) 11.21.5 Bucher + Suter Recent Development 12 Analyst's Viewpoints/Conclusions 13 Appendix 13.1 Research Methodology 13.1.1 Methodology/Research Approach 13.1.2 Data Source 13.2 Disclaimer 13.3 Author Details

List of Tables Table 1. Global Computer Telephony Integration Market Size Growth Rate by Type (US$ Million):2016 VS 2021 VS 2027 Table 2. Key Players of Cloud Based Table 3. Key Players of On-Premise Table 4. Global Computer Telephony Integration Market Size Growth by Application (US$ Million): 2016 VS 2021 VS 2027 Table 5. Global Computer Telephony Integration Market Size by Regions (US$ Million): 2016 VS 2021 VS 2027 Table 6. Global Computer Telephony Integration Market Size by Regions (2016-2021) & (US$ Million) Table 7. Global Computer Telephony Integration Market Share by Regions (2016-2021) Table 8. Global Computer Telephony Integration Forecasted Market Size by Regions (2022-2027) & (US$ Million) Table 9. Global Computer Telephony Integration Market Share by Regions (2022-2027) Table 10. Computer Telephony Integration Market Trends Table 11. Computer Telephony Integration Market Drivers Table 12. Computer Telephony Integration Market Challenges Table 13. Computer Telephony Integration Market Restraints Table 14. Global Computer Telephony Integration Revenue by Players (2016-2021) & (US$ Million) Table 15. Global Computer Telephony Integration Market Share by Players (2016-2021) Table 16. Global Top Computer Telephony Integration Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Computer Telephony Integration as of 2020) Table 17. Ranking of Global Top Computer Telephony Integration Companies by Revenue (US$ Million) in 2020 Table 18. Global 5 Largest Players Market Share by Computer Telephony Integration Revenue (CR5 and HHI) & (2016-2021) Table 19. Key Players Headquarters and Area Served Table 20. Key Players Computer Telephony Integration Product Solution and Service Table 21. Date of Enter into Computer Telephony Integration Market Table 22. Mergers & Acquisitions, Expansion Plans Table 23. Global Computer Telephony Integration Market Size by Type (2016-2021) (US$ Million) Table 24. Global Computer Telephony Integration Revenue Market Share by Type (2016-2021) Table 25. Global Computer Telephony Integration Forecasted Market Size by Type (2022-2027) (US$ Million) Table 26. Global Computer Telephony Integration Revenue Market Share by Type (2022-2027) & (US$ Million) Table 27. Global Computer Telephony Integration Market Size Share by Application (2016-2021) & (US$ Million) Table 28. Global Computer Telephony Integration Revenue Market Share by Application (2016-2021) Table 29. Global Computer Telephony Integration Forecasted Market Size by Application (2022-2027) (US$ Million) Table 30. Global Computer Telephony Integration Revenue Market Share by Application (2022-2027) & (US$ Million) Table 31. North America Computer Telephony Integration Market Size by Type (2016-2021) (US$ Million) Table 32. North America Computer Telephony Integration Market Size by Type (2022-2027) & (US$ Million) Table 33. North America Computer Telephony Integration Market Size by Application (2016-2021) (US$ Million) Table 34. North America Computer Telephony Integration Market Size by Application (2022-2027) & (US$ Million) Table 35. North America Computer Telephony Integration Market Size by Country (2016-2021) & (US$ Million) Table 36. North America Computer Telephony Integration Market Size by Country (2022-2027) & (US$ Million) Table 37. Europe Computer Telephony Integration Market Size by Type (2016-2021) (US$ Million) Table 38. Europe Computer Telephony Integration Market Size by Type (2022-2027) & (US$ Million) Table 39. Europe Computer Telephony Integration Market Size by Application (2016-2021) (US$ Million) Table 40. Europe Computer Telephony Integration Market Size by Application (2022-2027) & (US$ Million) Table 41. Europe Computer Telephony Integration Market Size by Country (2016-2021) & (US$ Million) Table 42. Europe Computer Telephony Integration Market Size by Country (2022-2027) & (US$ Million) Table 43. Asia-Pacific Computer Telephony Integration Market Size by Type (2016-2021) (US$ Million) Table 44. Asia-Pacific Computer Telephony Integration Market Size by Type (2022-2027) & (US$ Million) Table 45. Asia-Pacific Computer Telephony Integration Market Size by Application (2016-2021) (US$ Million) Table 46. Asia-Pacific Computer Telephony Integration Market Size by Application (2022-2027) & (US$ Million) Table 47. Asia-Pacific Computer Telephony Integration Market Size by Region (2016-2021) & (US$ Million) Table 48. Asia-Pacific Computer Telephony Integration Market Size by Region (2022-2027) & (US$ Million) Table 49. Latin America Computer Telephony Integration Market Size by Type (2016-2021) (US$ Million) Table 50. Latin America Computer Telephony Integration Market Size by Type (2022-2027) & (US$ Million) Table 51. Latin America Computer Telephony Integration Market Size by Application (2016-2021) (US$ Million) Table 52. Latin America Computer Telephony Integration Market Size by Application (2022-2027) & (US$ Million) Table 53. Latin America Computer Telephony Integration Market Size by Country (2016-2021) & (US$ Million) Table 54. Latin America Computer Telephony Integration Market Size by Country (2022-2027) & (US$ Million) Table 55. Middle East & Africa Computer Telephony Integration Market Size by Type (2016-2021) (US$ Million) Table 56. Middle East & Africa Computer Telephony Integration Market Size by Type (2022-2027) & (US$ Million) Table 57. Middle East & Africa Computer Telephony Integration Market Size by Application (2016-2021) (US$ Million) Table 58. Middle East & Africa Computer Telephony Integration Market Size by Application (2022-2027) & (US$ Million) Table 59. Middle East & Africa Computer Telephony Integration Market Size by Country (2016-2021) & (US$ Million) Table 60. Middle East & Africa Computer Telephony Integration Market Size by Country (2022-2027) & (US$ Million) Table 61. Five9 Company Details Table 62. Five9 Business Overview Table 63. Five9 Computer Telephony Integration Product Table 64. Five9 Revenue in Computer Telephony Integration Business (2016-2021) & (US$ Million) Table 65. Five9 Recent Development Table 66. Salesforce Company Details Table 67. Salesforce Business Overview Table 68. Salesforce Computer Telephony Integration Product Table 69. Salesforce Revenue in Computer Telephony Integration Business (2016-2021) & (US$ Million) Table 70. Salesforce Recent Development Table 71. RingCentral Company Details Table 72. RingCentral Business Overview Table 73. RingCentral Computer Telephony Integration Product Table 74. RingCentral Revenue in Computer Telephony Integration Business (2016-2021) & (US$ Million) Table 75. RingCentral Recent Development Table 76. Twilio Company Details Table 77. Twilio Business Overview Table 78. Twilio Computer Telephony Integration Product Table 79. Twilio Revenue in Computer Telephony Integration Business (2016-2021) & (US$ Million) Table 80. Twilio Recent Development Table 81. Enghouse Interactive Company Details Table 82. Enghouse Interactive Business Overview Table 83. Enghouse Interactive Computer Telephony Integration Product Table 84. Enghouse Interactive Revenue in Computer Telephony Integration Business (2016-2021) & (US$ Million) Table 85. Enghouse Interactive Recent Development Table 86. NewVoiceMedia (Vonage) Company Details Table 87. NewVoiceMedia (Vonage) Business Overview Table 88. NewVoiceMedia (Vonage) Computer Telephony Integration Product Table 89. NewVoiceMedia (Vonage) Revenue in Computer Telephony Integration Business (2016-2021) & (US$ Million) Table 90. NewVoiceMedia (Vonage) Recent Development Table 91. Genesys Company Details Table 92. Genesys Business Overview Table 93. Genesys Computer Telephony Integration Product Table 94. Genesys Revenue in Computer Telephony Integration Business (2016-2021) & (US$ Million) Table 95. Genesys Recent Development Table 96. Zendesk Company Details Table 97. Zendesk Business Overview Table 98. Zendesk Revenue in Computer Telephony Integration Business (2016-2021) & (US$ Million) Table 99. Zendesk Recent Development Table 100. Freshworks Company Details Table 101. Freshworks Business Overview Table 102. Freshworks Computer Telephony Integration Product Table 103. Freshworks Revenue in Computer Telephony Integration Business (2016-2021) & (US$ Million) Table 104. Freshworks Recent Development Table 105. NICE inContact Company Details Table 106. NICE inContact Business Overview Table 107. NICE inContact Computer Telephony Integration Product Table 108. NICE inContact Revenue in Computer Telephony Integration Business (2016-2021) & (US$ Million) Table 109. NICE inContact Recent Development Table 110. Nextiva Company Details Table 111. Nextiva Business Overview Table 112. Nextiva Computer Telephony Integration Product Table 113. Nextiva Revenue in Computer Telephony Integration Business (2016-2021) & (US$ Million) Table 114. Nextiva Recent Development Table 115. Talkdesk Company Details Table 116. Talkdesk Business Overview Table 117. Talkdesk Computer Telephony Integration Product Table 118. Talkdesk Revenue in Computer Telephony Integration Business (2016-2021) & (US$ Million) Table 119. Talkdesk Recent Development Table 120. Jive Communications (LogMeIn) Company Details Table 121. Jive Communications (LogMeIn) Business Overview Table 122. Jive Communications (LogMeIn) Computer Telephony Integration Product Table 123. Jive Communications (LogMeIn) Revenue in Computer Telephony Integration Business (2016-2021) & (US$ Million) Table 124. Jive Communications (LogMeIn) Recent Development Table 125. Ameyo Company Details Table 126. Ameyo Business Overview Table 127. Ameyo Computer Telephony Integration Product Table 128. Ameyo Revenue in Computer Telephony Integration Business (2016-2021) & (US$ Million) Table 129. Ameyo Recent Development Table 130. Aircall Company Details Table 131. Aircall Business Overview Table 132. Aircall Computer Telephony Integration Product Table 133. Aircall Revenue in Computer Telephony Integration Business (2016-2021) & (US$ Million) Table 134. Aircall Recent Development Table 135. Tenfold Company Details Table 136. Tenfold Business Overview Table 137. Tenfold Computer Telephony Integration Product Table 138. Tenfold Revenue in Computer Telephony Integration Business (2016-2021) & (US$ Million) Table 139. Tenfold Recent Development Table 140. Ozonetel Company Details Table 141. Ozonetel Business Overview Table 142. Ozonetel Computer Telephony Integration Product Table 143. Ozonetel Revenue in Computer Telephony Integration Business (2016-2021) & (US$ Million) Table 144. Ozonetel Recent Development Table 145. InGenius Company Details Table 146. InGenius Business Overview Table 147. InGenius Computer Telephony Integration Product Table 148. InGenius Revenue in Computer Telephony Integration Business (2016-2021) & (US$ Million) Table 149. InGenius Recent Development Table 150. Cisco Company Details Table 151. Cisco Business Overview Table 152. Cisco Computer Telephony Integration Product Table 153. Cisco Revenue in Computer Telephony Integration Business (2016-2021) & (US$ Million) Table 154. Cisco Recent Development Table 155. Avaya Company Details Table 156. Avaya Business Overview Table 157. Avaya Computer Telephony Integration Product Table 158. Avaya Revenue in Computer Telephony Integration Business (2016-2021) & (US$ Million) Table 159. Avaya Recent Development Table 160. Bucher + Suter Company Details Table 161. Bucher + Suter Business Overview Table 162. Bucher + Suter Computer Telephony Integration Product Table 163. Bucher + Suter Revenue in Computer Telephony Integration Business (2016-2021) & (US$ Million) Table 164. Bucher + Suter Recent Development Table 165. Research Programs/Design for This Report Table 166. Key Data Information from Secondary Sources Table 167. Key Data Information from Primary Sources List of Figures Figure 1. Global Computer Telephony Integration Market Share by Type: 2020 VS 2027 Figure 2. Cloud Based Features Figure 3. On-Premise Features Figure 4. Global Computer Telephony Integration Market Share by Application: 2020 VS 2027 Figure 5. Large Enterprises Case Studies Figure 6. SMEs Case Studies Figure 7. Computer Telephony Integration Report Years Considered Figure 8. Global Computer Telephony Integration Market Size (US$ Million), Year-over-Year: 2016-2027 Figure 9. Global Computer Telephony Integration Market Size (US$ Million), 2016 VS 2021 VS 2027 Figure 10. Global Computer Telephony Integration Market Share by Regions: 2020 VS 2027 Figure 11. Global Computer Telephony Integration Market Share by Regions (2022-2027) Figure 12. Global Computer Telephony Integration Market Share by Players in 2020 Figure 13. Global Top Computer Telephony Integration Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Computer Telephony Integration as of 2020 Figure 14. The Top 10 and 5 Players Market Share by Computer Telephony Integration Revenue in 2020 Figure 15. Global Computer Telephony Integration Revenue Market Share by Type (2016-2021) Figure 16. Global Computer Telephony Integration Revenue Market Share by Type (2022-2027) Figure 17. North America Computer Telephony Integration Market Size YoY Growth (2016-2027) & (US$ Million) Figure 18. North America Computer Telephony Integration Market Share by Type (2016-2027) Figure 19. North America Computer Telephony Integration Market Share by Application (2016-2027) Figure 20. North America Computer Telephony Integration Market Share by Country (2016-2027) Figure 21. United States Computer Telephony Integration Market Size YoY Growth (2016-2027) & (US$ Million) Figure 22. Canada Computer Telephony Integration Market Size YoY Growth (2016-2027) & (US$ Million) Figure 23. Europe Computer Telephony Integration Market Size YoY Growth (2016-2027) & (US$ Million) Figure 24. Europe Computer Telephony Integration Market Share by Type (2016-2027) Figure 25. Europe Computer Telephony Integration Market Share by Application (2016-2027) Figure 26. Europe Computer Telephony Integration Market Share by Country (2016-2027) Figure 27. Germany Computer Telephony Integration Market Size YoY Growth (2016-2027) & (US$ Million) Figure 28. France Computer Telephony Integration Market Size YoY Growth (2016-2027) & (US$ Million) Figure 29. U.K. Computer Telephony Integration Market Size YoY Growth (2016-2027) & (US$ Million) Figure 30. Italy Computer Telephony Integration Market Size YoY Growth (2016-2027) & (US$ Million) Figure 31. Russia Computer Telephony Integration Market Size YoY Growth (2016-2027) & (US$ Million) Figure 32. Nordic Computer Telephony Integration Market Size YoY Growth (2016-2027) & (US$ Million) Figure 33. Asia-Pacific Computer Telephony Integration Market Size YoY Growth (2016-2027) & (US$ Million) Figure 34. Asia-Pacific Computer Telephony Integration Market Share by Type (2016-2027) Figure 35. Asia-Pacific Computer Telephony Integration Market Share by Application (2016-2027) Figure 36. Asia-Pacific Computer Telephony Integration Market Share by Region (2016-2027) Figure 37. China Computer Telephony Integration Market Size YoY Growth (2016-2027) & (US$ Million) Figure 38. Japan Computer Telephony Integration Market Size YoY Growth (2016-2027) & (US$ Million) Figure 39. South Korea Computer Telephony Integration Market Size YoY Growth (2016-2027) & (US$ Million) Figure 40. Southeast Asia Computer Telephony Integration Market Size YoY Growth (2016-2027) & (US$ Million) Figure 41. India Computer Telephony Integration Market Size YoY Growth (2016-2027) & (US$ Million) Figure 42. Australia Computer Telephony Integration Market Size YoY Growth (2016-2027) & (US$ Million) Figure 43. Latin America Computer Telephony Integration Market Size YoY Growth (2016-2027) & (US$ Million) Figure 44. Latin America Computer Telephony Integration Market Share by Type (2016-2027) Figure 45. Latin America Computer Telephony Integration Market Share by Application (2016-2027) Figure 46. Latin America Computer Telephony Integration Market Share by Country (2016-2027) Figure 47. Mexico Computer Telephony Integration Market Size YoY Growth (2016-2027) & (US$ Million) Figure 48. Brazil Computer Telephony Integration Market Size YoY Growth (2016-2027) & (US$ Million) Figure 49. Middle East & Africa Computer Telephony Integration Market Size YoY Growth (2016-2027) & (US$ Million) Figure 50. Middle East & Africa Computer Telephony Integration Market Share by Type (2016-2027) Figure 51. Middle East & Africa Computer Telephony Integration Market Share by Application (2016-2027) Figure 52. Middle East & Africa Computer Telephony Integration Market Share by Country (2016-2027) Figure 53. Turkey Computer Telephony Integration Market Size YoY Growth (2016-2027) & (US$ Million) Figure 54. Saudi Arabia Computer Telephony Integration Market Size YoY Growth (2016-2027) & (US$ Million) Figure 55. UAE Computer Telephony Integration Market Size YoY Growth (2016-2027) & (US$ Million) Figure 56. Five9 Revenue Growth Rate in Computer Telephony Integration Business (2016-2021) Figure 57. Salesforce Revenue Growth Rate in Computer Telephony Integration Business (2016-2021) Figure 58. RingCentral Revenue Growth Rate in Computer Telephony Integration Business (2016-2021) Figure 59. Twilio Revenue Growth Rate in Computer Telephony Integration Business (2016-2021) Figure 60. Enghouse Interactive Revenue Growth Rate in Computer Telephony Integration Business (2016-2021) Figure 61. NewVoiceMedia (Vonage) Revenue Growth Rate in Computer Telephony Integration Business (2016-2021) Figure 62. Genesys Revenue Growth Rate in Computer Telephony Integration Business (2016-2021) Figure 63. Zendesk Revenue Growth Rate in Computer Telephony Integration Business (2016-2021) Figure 64. Freshworks Revenue Growth Rate in Computer Telephony Integration Business (2016-2021) Figure 65. NICE inContact Revenue Growth Rate in Computer Telephony Integration Business (2016-2021) Figure 66. Nextiva Revenue Growth Rate in Computer Telephony Integration Business (2016-2021) Figure 67. Talkdesk Revenue Growth Rate in Computer Telephony Integration Business (2016-2021) Figure 68. Jive Communications (LogMeIn) Revenue Growth Rate in Computer Telephony Integration Business (2016-2021) Figure 69. Ameyo Revenue Growth Rate in Computer Telephony Integration Business (2016-2021) Figure 70. Aircall Revenue Growth Rate in Computer Telephony Integration Business (2016-2021) Figure 71. Tenfold Revenue Growth Rate in Computer Telephony Integration Business (2016-2021) Figure 72. Ozonetel Revenue Growth Rate in Computer Telephony Integration Business (2016-2021) Figure 73. InGenius Revenue Growth Rate in Computer Telephony Integration Business (2016-2021) Figure 74. Cisco Revenue Growth Rate in Computer Telephony Integration Business (2016-2021) Figure 75. Avaya Revenue Growth Rate in Computer Telephony Integration Business (2016-2021) Figure 76. Bucher + Suter Revenue Growth Rate in Computer Telephony Integration Business (2016-2021) Figure 77. Bottom-up and Top-down Approaches for This Report Figure 78. Data Triangulation Figure 79. Key Executives Interviewed

Five9 Salesforce RingCentral Twilio Enghouse Interactive NewVoiceMedia (Vonage) Genesys Zendesk Freshworks NICE inContact Nextiva Talkdesk Jive Communications (LogMeIn) Ameyo Aircall Tenfold Ozonetel InGenius Cisco Avaya Bucher + Suter