1 Report Overview 1.1 Study Scope 1.2 Market Analysis by Type 1.2.1 Global Help Desk Tools Market Size Growth Rate by Type: 2016 VS 2021 VS 2027 1.2.2 Cloud based 1.2.3 On Premise 1.3 Market by Application 1.3.1 Global Help Desk Tools Market Share by Application: 2016 VS 2021 VS 2027 1.3.2 SMBs 1.3.3 Large Enterprises 1.4 Study Objectives 1.5 Years Considered 2 Global Growth Trends 2.1 Global Help Desk Tools Market Perspective (2016-2027) 2.2 Help Desk Tools Growth Trends by Regions 2.2.1 Help Desk Tools Market Size by Regions: 2016 VS 2021 VS 2027 2.2.2 Help Desk Tools Historic Market Share by Regions (2016-2021) 2.2.3 Help Desk Tools Forecasted Market Size by Regions (2022-2027) 2.3 Help Desk Tools Industry Dynamic 2.3.1 Help Desk Tools Market Trends 2.3.2 Help Desk Tools Market Drivers 2.3.3 Help Desk Tools Market Challenges 2.3.4 Help Desk Tools Market Restraints 3 Competition Landscape by Key Players 3.1 Global Top Help Desk Tools Players by Revenue 3.1.1 Global Top Help Desk Tools Players by Revenue (2016-2021) 3.1.2 Global Help Desk Tools Revenue Market Share by Players (2016-2021) 3.2 Global Help Desk Tools Market Share by Company Type (Tier 1, Tier 2 and Tier 3) 3.3 Players Covered: Ranking by Help Desk Tools Revenue 3.4 Global Help Desk Tools Market Concentration Ratio 3.4.1 Global Help Desk Tools Market Concentration Ratio (CR5 and HHI) 3.4.2 Global Top 10 and Top 5 Companies by Help Desk Tools Revenue in 2020 3.5 Help Desk Tools Key Players Head office and Area Served 3.6 Key Players Help Desk Tools Product Solution and Service 3.7 Date of Enter into Help Desk Tools Market 3.8 Mergers & Acquisitions, Expansion Plans 4 Help Desk Tools Breakdown Data by Type 4.1 Global Help Desk Tools Historic Market Size by Type (2016-2021) 4.2 Global Help Desk Tools Forecasted Market Size by Type (2022-2027) 5 Help Desk Tools Breakdown Data by Application 5.1 Global Help Desk Tools Historic Market Size by Application (2016-2021) 5.2 Global Help Desk Tools Forecasted Market Size by Application (2022-2027) 6 North America 6.1 North America Help Desk Tools Market Size (2016-2027) 6.2 North America Help Desk Tools Market Size by Type 6.2.1 North America Help Desk Tools Market Size by Type (2016-2021) 6.2.2 North America Help Desk Tools Market Size by Type (2022-2027) 6.2.3 North America Help Desk Tools Market Size by Type (2016-2027) 6.3 North America Help Desk Tools Market Size by Application 6.3.1 North America Help Desk Tools Market Size by Application (2016-2021) 6.3.2 North America Help Desk Tools Market Size by Application (2022-2027) 6.3.3 North America Help Desk Tools Market Size by Application (2016-2027) 6.4 North America Help Desk Tools Market Size by Country 6.4.1 North America Help Desk Tools Market Size by Country (2016-2021) 6.4.2 North America Help Desk Tools Market Size by Country (2022-2027) 6.4.3 United States 6.4.4 Canada 7 Europe 7.1 Europe Help Desk Tools Market Size (2016-2027) 7.2 Europe Help Desk Tools Market Size by Type 7.2.1 Europe Help Desk Tools Market Size by Type (2016-2021) 7.2.2 Europe Help Desk Tools Market Size by Type (2022-2027) 7.2.3 Europe Help Desk Tools Market Size by Type (2016-2027) 7.3 Europe Help Desk Tools Market Size by Application 7.3.1 Europe Help Desk Tools Market Size by Application (2016-2021) 7.3.2 Europe Help Desk Tools Market Size by Application (2022-2027) 7.3.3 Europe Help Desk Tools Market Size by Application (2016-2027) 7.4 Europe Help Desk Tools Market Size by Country 7.4.1 Europe Help Desk Tools Market Size by Country (2016-2021) 7.4.2 Europe Help Desk Tools Market Size by Country (2022-2027) 7.4.3 Germany 7.4.4 France 7.4.5 U.K. 7.4.6 Italy 7.4.7 Russia 7.4.8 Nordic 8 Asia-Pacific 8.1 Asia-Pacific Help Desk Tools Market Size (2016-2027) 8.2 Asia-Pacific Help Desk Tools Market Size by Type 8.2.1 Asia-Pacific Help Desk Tools Market Size by Type (2016-2021) 8.2.2 Asia-Pacific Help Desk Tools Market Size by Type (2022-2027) 8.2.3 Asia-Pacific Help Desk Tools Market Size by Type (2016-2027) 8.3 Asia-Pacific Help Desk Tools Market Size by Application 8.3.1 Asia-Pacific Help Desk Tools Market Size by Application (2016-2021) 8.3.2 Asia-Pacific Help Desk Tools Market Size by Application (2022-2027) 8.3.3 Asia-Pacific Help Desk Tools Market Size by Application (2016-2027) 8.4 Asia-Pacific Help Desk Tools Market Size by Region 8.4.1 Asia-Pacific Help Desk Tools Market Size by Region (2016-2021) 8.4.2 Asia-Pacific Help Desk Tools Market Size by Region (2022-2027) 8.4.3 China 8.4.4 Japan 8.4.5 South Korea 8.4.6 Southeast Asia 8.4.7 India 8.4.8 Australia 9 Latin America 9.1 Latin America Help Desk Tools Market Size (2016-2027) 9.2 Latin America Help Desk Tools Market Size by Type 9.2.1 Latin America Help Desk Tools Market Size by Type (2016-2021) 9.2.2 Latin America Help Desk Tools Market Size by Type (2022-2027) 9.2.3 Latin America Help Desk Tools Market Size by Type (2016-2027) 9.3 Latin America Help Desk Tools Market Size by Application 9.3.1 Latin America Help Desk Tools Market Size by Application (2016-2021) 9.3.2 Latin America Help Desk Tools Market Size by Application (2022-2027) 9.3.3 Latin America Help Desk Tools Market Size by Application (2016-2027) 9.4 Latin America Help Desk Tools Market Size by Country 9.4.1 Latin America Help Desk Tools Market Size by Country (2016-2021) 9.4.2 Latin America Help Desk Tools Market Size by Country (2022-2027) 9.4.3 Mexico 9.4.4 Brazil 10 Middle East & Africa 10.1 Middle East & Africa Help Desk Tools Market Size (2016-2027) 10.2 Middle East & Africa Help Desk Tools Market Size by Type 10.2.1 Middle East & Africa Help Desk Tools Market Size by Type (2016-2021) 10.2.2 Middle East & Africa Help Desk Tools Market Size by Type (2022-2027) 10.2.3 Middle East & Africa Help Desk Tools Market Size by Type (2016-2027) 10.3 Middle East & Africa Help Desk Tools Market Size by Application 10.3.1 Middle East & Africa Help Desk Tools Market Size by Application (2016-2021) 10.3.2 Middle East & Africa Help Desk Tools Market Size by Application (2022-2027) 10.3.3 Middle East & Africa Help Desk Tools Market Size by Application (2016-2027) 10.4 Middle East & Africa Help Desk Tools Market Size by Country 10.4.1 Middle East & Africa Help Desk Tools Market Size by Country (2016-2021) 10.4.2 Middle East & Africa Help Desk Tools Market Size by Country (2022-2027) 10.4.3 Turkey 10.4.4 Saudi Arabia 10.4.5 UAE 11 Key Players Profiles 11.1 Freshdesk 11.1.1 Freshdesk Company Details 11.1.2 Freshdesk Business Overview 11.1.3 Freshdesk Help Desk Tools Introduction 11.1.4 Freshdesk Revenue in Help Desk Tools Business (2016-2021) 11.1.5 Freshdesk Recent Development 11.2 Zendesk 11.2.1 Zendesk Company Details 11.2.2 Zendesk Business Overview 11.2.3 Zendesk Help Desk Tools Introduction 11.2.4 Zendesk Revenue in Help Desk Tools Business (2016-2021) 11.2.5 Zendesk Recent Development 11.3 Freshservice 11.3.1 Freshservice Company Details 11.3.2 Freshservice Business Overview 11.3.3 Freshservice Help Desk Tools Introduction 11.3.4 Freshservice Revenue in Help Desk Tools Business (2016-2021) 11.3.5 Freshservice Recent Development 11.4 LiveAgent 11.4.1 LiveAgent Company Details 11.4.2 LiveAgent Business Overview 11.4.3 LiveAgent Help Desk Tools Introduction 11.4.4 LiveAgent Revenue in Help Desk Tools Business (2016-2021) 11.4.5 LiveAgent Recent Development 11.5 Samanage 11.5.1 Samanage Company Details 11.5.2 Samanage Business Overview 11.5.3 Samanage Help Desk Tools Introduction 11.5.4 Samanage Revenue in Help Desk Tools Business (2016-2021) 11.5.5 Samanage Recent Development 11.6 Front 11.6.1 Front Company Details 11.6.2 Front Business Overview 11.6.3 Front Help Desk Tools Introduction 11.6.4 Front Revenue in Help Desk Tools Business (2016-2021) 11.6.5 Front Recent Development 11.7 AzureDesk 11.7.1 AzureDesk Company Details 11.7.2 AzureDesk Business Overview 11.7.3 AzureDesk Help Desk Tools Introduction 11.7.4 AzureDesk Revenue in Help Desk Tools Business (2016-2021) 11.7.5 AzureDesk Recent Development 11.8 ManageEngine ServiceDesk 11.8.1 ManageEngine ServiceDesk Company Details 11.8.2 ManageEngine ServiceDesk Business Overview 11.8.3 ManageEngine ServiceDesk Help Desk Tools Introduction 11.8.4 ManageEngine ServiceDesk Revenue in Help Desk Tools Business (2016-2021) 11.8.5 ManageEngine ServiceDesk Recent Development 11.9 Techinline FixMe.IT 11.9.1 Techinline FixMe.IT Company Details 11.9.2 Techinline FixMe.IT Business Overview 11.9.3 Techinline FixMe.IT Help Desk Tools Introduction 11.9.4 Techinline FixMe.IT Revenue in Help Desk Tools Business (2016-2021) 11.9.5 Techinline FixMe.IT Recent Development 11.10 Nectar Desk 11.10.1 Nectar Desk Company Details 11.10.2 Nectar Desk Business Overview 11.10.3 Nectar Desk Help Desk Tools Introduction 11.10.4 Nectar Desk Revenue in Help Desk Tools Business (2016-2021) 11.10.5 Nectar Desk Recent Development 11.11 TeamSupport 11.11.1 TeamSupport Company Details 11.11.2 TeamSupport Business Overview 11.11.3 TeamSupport Help Desk Tools Introduction 11.11.4 TeamSupport Revenue in Help Desk Tools Business (2016-2021) 11.11.5 TeamSupport Recent Development 11.12 Vision Helpdesk 11.12.1 Vision Helpdesk Company Details 11.12.2 Vision Helpdesk Business Overview 11.12.3 Vision Helpdesk Help Desk Tools Introduction 11.12.4 Vision Helpdesk Revenue in Help Desk Tools Business (2016-2021) 11.12.5 Vision Helpdesk Recent Development 11.13 JIRA Service Desk 11.13.1 JIRA Service Desk Company Details 11.13.2 JIRA Service Desk Business Overview 11.13.3 JIRA Service Desk Help Desk Tools Introduction 11.13.4 JIRA Service Desk Revenue in Help Desk Tools Business (2016-2021) 11.13.5 JIRA Service Desk Recent Development 11.14 xSellco 11.14.1 xSellco Company Details 11.14.2 xSellco Business Overview 11.14.3 xSellco Help Desk Tools Introduction 11.14.4 xSellco Revenue in Help Desk Tools Business (2016-2021) 11.14.5 xSellco Recent Development 11.15 LiveChat 11.15.1 LiveChat Company Details 11.15.2 LiveChat Business Overview 11.15.3 LiveChat Help Desk Tools Introduction 11.15.4 LiveChat Revenue in Help Desk Tools Business (2016-2021) 11.15.5 LiveChat Recent Development 11.16 MSP Anywhere 11.16.1 MSP Anywhere Company Details 11.16.2 MSP Anywhere Business Overview 11.16.3 MSP Anywhere Help Desk Tools Introduction 11.16.4 MSP Anywhere Revenue in Help Desk Tools Business (2016-2021) 11.16.5 MSP Anywhere Recent Development 11.17 Dixa 11.17.1 Dixa Company Details 11.17.2 Dixa Business Overview 11.17.3 Dixa Help Desk Tools Introduction 11.17.4 Dixa Revenue in Help Desk Tools Business (2016-2021) 11.17.5 Dixa Recent Development 11.18 NABD 11.18.1 NABD Company Details 11.18.2 NABD Business Overview 11.18.3 NABD Help Desk Tools Introduction 11.18.4 NABD Revenue in Help Desk Tools Business (2016-2021) 11.18.5 NABD Recent Development 11.18 DiamanteDesk .1 DiamanteDesk Company Details .2 DiamanteDesk Business Overview .3 DiamanteDesk Help Desk Tools Introduction .4 DiamanteDesk Revenue in Help Desk Tools Business (2016-2021) .5 DiamanteDesk Recent Development 11.20 ZupportDesk 11.20.1 ZupportDesk Company Details 11.20.2 ZupportDesk Business Overview 11.20.3 ZupportDesk Help Desk Tools Introduction 11.20.4 ZupportDesk Revenue in Help Desk Tools Business (2016-2021) 11.20.5 ZupportDesk Recent Development 12 Analyst's Viewpoints/Conclusions 13 Appendix 13.1 Research Methodology 13.1.1 Methodology/Research Approach 13.1.2 Data Source 13.2 Disclaimer 13.3 Author Details

List of Tables Table 1. Global Help Desk Tools Market Size Growth Rate by Type (US$ Million):2016 VS 2021 VS 2027 Table 2. Key Players of Cloud based Table 3. Key Players of On Premise Table 4. Global Help Desk Tools Market Size Growth by Application (US$ Million): 2016 VS 2021 VS 2027 Table 5. Global Help Desk Tools Market Size by Regions (US$ Million): 2016 VS 2021 VS 2027 Table 6. Global Help Desk Tools Market Size by Regions (2016-2021) & (US$ Million) Table 7. Global Help Desk Tools Market Share by Regions (2016-2021) Table 8. Global Help Desk Tools Forecasted Market Size by Regions (2022-2027) & (US$ Million) Table 9. Global Help Desk Tools Market Share by Regions (2022-2027) Table 10. Help Desk Tools Market Trends Table 11. Help Desk Tools Market Drivers Table 12. Help Desk Tools Market Challenges Table 13. Help Desk Tools Market Restraints Table 14. Global Help Desk Tools Revenue by Players (2016-2021) & (US$ Million) Table 15. Global Help Desk Tools Market Share by Players (2016-2021) Table 16. Global Top Help Desk Tools Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Help Desk Tools as of 2020) Table 17. Ranking of Global Top Help Desk Tools Companies by Revenue (US$ Million) in 2020 Table 18. Global 5 Largest Players Market Share by Help Desk Tools Revenue (CR5 and HHI) & (2016-2021) Table 19. Key Players Headquarters and Area Served Table 20. Key Players Help Desk Tools Product Solution and Service Table 21. Date of Enter into Help Desk Tools Market Table 22. Mergers & Acquisitions, Expansion Plans Table 23. Global Help Desk Tools Market Size by Type (2016-2021) (US$ Million) Table 24. Global Help Desk Tools Revenue Market Share by Type (2016-2021) Table 25. Global Help Desk Tools Forecasted Market Size by Type (2022-2027) (US$ Million) Table 26. Global Help Desk Tools Revenue Market Share by Type (2022-2027) & (US$ Million) Table 27. Global Help Desk Tools Market Size Share by Application (2016-2021) & (US$ Million) Table 28. Global Help Desk Tools Revenue Market Share by Application (2016-2021) Table 29. Global Help Desk Tools Forecasted Market Size by Application (2022-2027) (US$ Million) Table 30. Global Help Desk Tools Revenue Market Share by Application (2022-2027) & (US$ Million) Table 31. North America Help Desk Tools Market Size by Type (2016-2021) (US$ Million) Table 32. North America Help Desk Tools Market Size by Type (2022-2027) & (US$ Million) Table 33. North America Help Desk Tools Market Size by Application (2016-2021) (US$ Million) Table 34. North America Help Desk Tools Market Size by Application (2022-2027) & (US$ Million) Table 35. North America Help Desk Tools Market Size by Country (2016-2021) & (US$ Million) Table 36. North America Help Desk Tools Market Size by Country (2022-2027) & (US$ Million) Table 37. Europe Help Desk Tools Market Size by Type (2016-2021) (US$ Million) Table 38. Europe Help Desk Tools Market Size by Type (2022-2027) & (US$ Million) Table 39. Europe Help Desk Tools Market Size by Application (2016-2021) (US$ Million) Table 40. Europe Help Desk Tools Market Size by Application (2022-2027) & (US$ Million) Table 41. Europe Help Desk Tools Market Size by Country (2016-2021) & (US$ Million) Table 42. Europe Help Desk Tools Market Size by Country (2022-2027) & (US$ Million) Table 43. Asia-Pacific Help Desk Tools Market Size by Type (2016-2021) (US$ Million) Table 44. Asia-Pacific Help Desk Tools Market Size by Type (2022-2027) & (US$ Million) Table 45. Asia-Pacific Help Desk Tools Market Size by Application (2016-2021) (US$ Million) Table 46. Asia-Pacific Help Desk Tools Market Size by Application (2022-2027) & (US$ Million) Table 47. Asia-Pacific Help Desk Tools Market Size by Region (2016-2021) & (US$ Million) Table 48. Asia-Pacific Help Desk Tools Market Size by Region (2022-2027) & (US$ Million) Table 49. Latin America Help Desk Tools Market Size by Type (2016-2021) (US$ Million) Table 50. Latin America Help Desk Tools Market Size by Type (2022-2027) & (US$ Million) Table 51. Latin America Help Desk Tools Market Size by Application (2016-2021) (US$ Million) Table 52. Latin America Help Desk Tools Market Size by Application (2022-2027) & (US$ Million) Table 53. Latin America Help Desk Tools Market Size by Country (2016-2021) & (US$ Million) Table 54. Latin America Help Desk Tools Market Size by Country (2022-2027) & (US$ Million) Table 55. Middle East & Africa Help Desk Tools Market Size by Type (2016-2021) (US$ Million) Table 56. Middle East & Africa Help Desk Tools Market Size by Type (2022-2027) & (US$ Million) Table 57. Middle East & Africa Help Desk Tools Market Size by Application (2016-2021) (US$ Million) Table 58. Middle East & Africa Help Desk Tools Market Size by Application (2022-2027) & (US$ Million) Table 59. Middle East & Africa Help Desk Tools Market Size by Country (2016-2021) & (US$ Million) Table 60. Middle East & Africa Help Desk Tools Market Size by Country (2022-2027) & (US$ Million) Table 61. Freshdesk Company Details Table 62. Freshdesk Business Overview Table 63. Freshdesk Help Desk Tools Product Table 64. Freshdesk Revenue in Help Desk Tools Business (2016-2021) & (US$ Million) Table 65. Freshdesk Recent Development Table 66. Zendesk Company Details Table 67. Zendesk Business Overview Table 68. Zendesk Help Desk Tools Product Table 69. Zendesk Revenue in Help Desk Tools Business (2016-2021) & (US$ Million) Table 70. Zendesk Recent Development Table 71. Freshservice Company Details Table 72. Freshservice Business Overview Table 73. Freshservice Help Desk Tools Product Table 74. Freshservice Revenue in Help Desk Tools Business (2016-2021) & (US$ Million) Table 75. Freshservice Recent Development Table 76. LiveAgent Company Details Table 77. LiveAgent Business Overview Table 78. LiveAgent Help Desk Tools Product Table 79. LiveAgent Revenue in Help Desk Tools Business (2016-2021) & (US$ Million) Table 80. LiveAgent Recent Development Table 81. Samanage Company Details Table 82. Samanage Business Overview Table 83. Samanage Help Desk Tools Product Table 84. Samanage Revenue in Help Desk Tools Business (2016-2021) & (US$ Million) Table 85. Samanage Recent Development Table 86. Front Company Details Table 87. Front Business Overview Table 88. Front Help Desk Tools Product Table 89. Front Revenue in Help Desk Tools Business (2016-2021) & (US$ Million) Table 90. Front Recent Development Table 91. AzureDesk Company Details Table 92. AzureDesk Business Overview Table 93. AzureDesk Help Desk Tools Product Table 94. AzureDesk Revenue in Help Desk Tools Business (2016-2021) & (US$ Million) Table 95. AzureDesk Recent Development Table 96. ManageEngine ServiceDesk Company Details Table 97. ManageEngine ServiceDesk Business Overview Table 98. ManageEngine ServiceDesk Revenue in Help Desk Tools Business (2016-2021) & (US$ Million) Table 99. ManageEngine ServiceDesk Recent Development Table 100. Techinline FixMe.IT Company Details Table 101. Techinline FixMe.IT Business Overview Table 102. Techinline FixMe.IT Help Desk Tools Product Table 103. Techinline FixMe.IT Revenue in Help Desk Tools Business (2016-2021) & (US$ Million) Table 104. Techinline FixMe.IT Recent Development Table 105. Nectar Desk Company Details Table 106. Nectar Desk Business Overview Table 107. Nectar Desk Help Desk Tools Product Table 108. Nectar Desk Revenue in Help Desk Tools Business (2016-2021) & (US$ Million) Table 109. Nectar Desk Recent Development Table 110. TeamSupport Company Details Table 111. TeamSupport Business Overview Table 112. TeamSupport Help Desk Tools Product Table 113. TeamSupport Revenue in Help Desk Tools Business (2016-2021) & (US$ Million) Table 114. TeamSupport Recent Development Table 115. Vision Helpdesk Company Details Table 116. Vision Helpdesk Business Overview Table 117. Vision Helpdesk Help Desk Tools Product Table 118. Vision Helpdesk Revenue in Help Desk Tools Business (2016-2021) & (US$ Million) Table 119. Vision Helpdesk Recent Development Table 120. JIRA Service Desk Company Details Table 121. JIRA Service Desk Business Overview Table 122. JIRA Service Desk Help Desk Tools Product Table 123. JIRA Service Desk Revenue in Help Desk Tools Business (2016-2021) & (US$ Million) Table 124. JIRA Service Desk Recent Development Table 125. xSellco Company Details Table 126. xSellco Business Overview Table 127. xSellco Help Desk Tools Product Table 128. xSellco Revenue in Help Desk Tools Business (2016-2021) & (US$ Million) Table 129. xSellco Recent Development Table 130. LiveChat Company Details Table 131. LiveChat Business Overview Table 132. LiveChat Help Desk Tools Product Table 133. LiveChat Revenue in Help Desk Tools Business (2016-2021) & (US$ Million) Table 134. LiveChat Recent Development Table 135. MSP Anywhere Company Details Table 136. MSP Anywhere Business Overview Table 137. MSP Anywhere Help Desk Tools Product Table 138. MSP Anywhere Revenue in Help Desk Tools Business (2016-2021) & (US$ Million) Table 139. MSP Anywhere Recent Development Table 140. Dixa Company Details Table 141. Dixa Business Overview Table 142. Dixa Help Desk Tools Product Table 143. Dixa Revenue in Help Desk Tools Business (2016-2021) & (US$ Million) Table 144. Dixa Recent Development Table 145. NABD Company Details Table 146. NABD Business Overview Table 147. NABD Help Desk Tools Product Table 148. NABD Revenue in Help Desk Tools Business (2016-2021) & (US$ Million) Table 149. NABD Recent Development Table 150. DiamanteDesk Company Details Table 151. DiamanteDesk Business Overview Table 152. DiamanteDesk Help Desk Tools Product Table 153. DiamanteDesk Revenue in Help Desk Tools Business (2016-2021) & (US$ Million) Table 154. DiamanteDesk Recent Development Table 155. ZupportDesk Company Details Table 156. ZupportDesk Business Overview Table 157. ZupportDesk Help Desk Tools Product Table 158. ZupportDesk Revenue in Help Desk Tools Business (2016-2021) & (US$ Million) Table 159. ZupportDesk Recent Development Table 160. Research Programs/Design for This Report Table 161. Key Data Information from Secondary Sources Table 162. Key Data Information from Primary Sources List of Figures Figure 1. Global Help Desk Tools Market Share by Type: 2020 VS 2027 Figure 2. Cloud based Features Figure 3. On Premise Features Figure 4. Global Help Desk Tools Market Share by Application: 2020 VS 2027 Figure 5. SMBs Case Studies Figure 6. Large Enterprises Case Studies Figure 7. Help Desk Tools Report Years Considered Figure 8. Global Help Desk Tools Market Size (US$ Million), Year-over-Year: 2016-2027 Figure 9. Global Help Desk Tools Market Size (US$ Million), 2016 VS 2021 VS 2027 Figure 10. Global Help Desk Tools Market Share by Regions: 2020 VS 2027 Figure 11. Global Help Desk Tools Market Share by Regions (2022-2027) Figure 12. Global Help Desk Tools Market Share by Players in 2020 Figure 13. Global Top Help Desk Tools Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Help Desk Tools as of 2020 Figure 14. The Top 10 and 5 Players Market Share by Help Desk Tools Revenue in 2020 Figure 15. Global Help Desk Tools Revenue Market Share by Type (2016-2021) Figure 16. Global Help Desk Tools Revenue Market Share by Type (2022-2027) Figure 17. North America Help Desk Tools Market Size YoY Growth (2016-2027) & (US$ Million) Figure 18. North America Help Desk Tools Market Share by Type (2016-2027) Figure 19. North America Help Desk Tools Market Share by Application (2016-2027) Figure 20. North America Help Desk Tools Market Share by Country (2016-2027) Figure 21. United States Help Desk Tools Market Size YoY Growth (2016-2027) & (US$ Million) Figure 22. Canada Help Desk Tools Market Size YoY Growth (2016-2027) & (US$ Million) Figure 23. Europe Help Desk Tools Market Size YoY Growth (2016-2027) & (US$ Million) Figure 24. Europe Help Desk Tools Market Share by Type (2016-2027) Figure 25. Europe Help Desk Tools Market Share by Application (2016-2027) Figure 26. Europe Help Desk Tools Market Share by Country (2016-2027) Figure 27. Germany Help Desk Tools Market Size YoY Growth (2016-2027) & (US$ Million) Figure 28. France Help Desk Tools Market Size YoY Growth (2016-2027) & (US$ Million) Figure 29. U.K. Help Desk Tools Market Size YoY Growth (2016-2027) & (US$ Million) Figure 30. Italy Help Desk Tools Market Size YoY Growth (2016-2027) & (US$ Million) Figure 31. Russia Help Desk Tools Market Size YoY Growth (2016-2027) & (US$ Million) Figure 32. Nordic Help Desk Tools Market Size YoY Growth (2016-2027) & (US$ Million) Figure 33. Asia-Pacific Help Desk Tools Market Size YoY Growth (2016-2027) & (US$ Million) Figure 34. Asia-Pacific Help Desk Tools Market Share by Type (2016-2027) Figure 35. Asia-Pacific Help Desk Tools Market Share by Application (2016-2027) Figure 36. Asia-Pacific Help Desk Tools Market Share by Region (2016-2027) Figure 37. China Help Desk Tools Market Size YoY Growth (2016-2027) & (US$ Million) Figure 38. Japan Help Desk Tools Market Size YoY Growth (2016-2027) & (US$ Million) Figure 39. South Korea Help Desk Tools Market Size YoY Growth (2016-2027) & (US$ Million) Figure 40. Southeast Asia Help Desk Tools Market Size YoY Growth (2016-2027) & (US$ Million) Figure 41. India Help Desk Tools Market Size YoY Growth (2016-2027) & (US$ Million) Figure 42. Australia Help Desk Tools Market Size YoY Growth (2016-2027) & (US$ Million) Figure 43. Latin America Help Desk Tools Market Size YoY Growth (2016-2027) & (US$ Million) Figure 44. Latin America Help Desk Tools Market Share by Type (2016-2027) Figure 45. Latin America Help Desk Tools Market Share by Application (2016-2027) Figure 46. Latin America Help Desk Tools Market Share by Country (2016-2027) Figure 47. Mexico Help Desk Tools Market Size YoY Growth (2016-2027) & (US$ Million) Figure 48. Brazil Help Desk Tools Market Size YoY Growth (2016-2027) & (US$ Million) Figure 49. Middle East & Africa Help Desk Tools Market Size YoY Growth (2016-2027) & (US$ Million) Figure 50. Middle East & Africa Help Desk Tools Market Share by Type (2016-2027) Figure 51. Middle East & Africa Help Desk Tools Market Share by Application (2016-2027) Figure 52. Middle East & Africa Help Desk Tools Market Share by Country (2016-2027) Figure 53. Turkey Help Desk Tools Market Size YoY Growth (2016-2027) & (US$ Million) Figure 54. Saudi Arabia Help Desk Tools Market Size YoY Growth (2016-2027) & (US$ Million) Figure 55. UAE Help Desk Tools Market Size YoY Growth (2016-2027) & (US$ Million) Figure 56. Freshdesk Revenue Growth Rate in Help Desk Tools Business (2016-2021) Figure 57. Zendesk Revenue Growth Rate in Help Desk Tools Business (2016-2021) Figure 58. Freshservice Revenue Growth Rate in Help Desk Tools Business (2016-2021) Figure 59. LiveAgent Revenue Growth Rate in Help Desk Tools Business (2016-2021) Figure 60. Samanage Revenue Growth Rate in Help Desk Tools Business (2016-2021) Figure 61. Front Revenue Growth Rate in Help Desk Tools Business (2016-2021) Figure 62. AzureDesk Revenue Growth Rate in Help Desk Tools Business (2016-2021) Figure 63. ManageEngine ServiceDesk Revenue Growth Rate in Help Desk Tools Business (2016-2021) Figure 64. Techinline FixMe.IT Revenue Growth Rate in Help Desk Tools Business (2016-2021) Figure 65. Nectar Desk Revenue Growth Rate in Help Desk Tools Business (2016-2021) Figure 66. TeamSupport Revenue Growth Rate in Help Desk Tools Business (2016-2021) Figure 67. Vision Helpdesk Revenue Growth Rate in Help Desk Tools Business (2016-2021) Figure 68. JIRA Service Desk Revenue Growth Rate in Help Desk Tools Business (2016-2021) Figure 69. xSellco Revenue Growth Rate in Help Desk Tools Business (2016-2021) Figure 70. LiveChat Revenue Growth Rate in Help Desk Tools Business (2016-2021) Figure 71. MSP Anywhere Revenue Growth Rate in Help Desk Tools Business (2016-2021) Figure 72. Dixa Revenue Growth Rate in Help Desk Tools Business (2016-2021) Figure 73. NABD Revenue Growth Rate in Help Desk Tools Business (2016-2021) Figure 74. DiamanteDesk Revenue Growth Rate in Help Desk Tools Business (2016-2021) Figure 75. ZupportDesk Revenue Growth Rate in Help Desk Tools Business (2016-2021) Figure 76. Bottom-up and Top-down Approaches for This Report Figure 77. Data Triangulation Figure 78. Key Executives Interviewed

Freshdesk Zendesk Freshservice LiveAgent Samanage Front AzureDesk ManageEngine ServiceDesk Techinline FixMe.IT Nectar Desk TeamSupport Vision Helpdesk JIRA Service Desk xSellco LiveChat MSP Anywhere Dixa NABD DiamanteDesk ZupportDesk