1 Report Overview 1.1 Study Scope 1.2 Market Analysis by Type 1.2.1 Global Enterprise Software Market Size Growth Rate by Type: 2016 VS 2021 VS 2027 1.2.2 Customer Relationship Management 1.2.3 Enterprise Resource Planning 1.2.4 Business Intelligence 1.2.5 Supply Chain Management 1.2.6 Web Conferencing Collaboration & Social Software Suites 1.2.7 Other Software 1.3 Market by Application 1.3.1 Global Enterprise Software Market Share by Application: 2016 VS 2021 VS 2027 1.3.2 Order Processing 1.3.3 Procurement 1.3.4 Scheduling 1.3.5 Customer Information Management 1.3.6 Energy Management 1.3.7 Accounting 1.4 Study Objectives 1.5 Years Considered 2 Global Growth Trends 2.1 Global Enterprise Software Market Perspective (2016-2027) 2.2 Enterprise Software Growth Trends by Regions 2.2.1 Enterprise Software Market Size by Regions: 2016 VS 2021 VS 2027 2.2.2 Enterprise Software Historic Market Share by Regions (2016-2021) 2.2.3 Enterprise Software Forecasted Market Size by Regions (2022-2027) 2.3 Enterprise Software Industry Dynamic 2.3.1 Enterprise Software Market Trends 2.3.2 Enterprise Software Market Drivers 2.3.3 Enterprise Software Market Challenges 2.3.4 Enterprise Software Market Restraints 3 Competition Landscape by Key Players 3.1 Global Top Enterprise Software Players by Revenue 3.1.1 Global Top Enterprise Software Players by Revenue (2016-2021) 3.1.2 Global Enterprise Software Revenue Market Share by Players (2016-2021) 3.2 Global Enterprise Software Market Share by Company Type (Tier 1, Tier 2 and Tier 3) 3.3 Players Covered: Ranking by Enterprise Software Revenue 3.4 Global Enterprise Software Market Concentration Ratio 3.4.1 Global Enterprise Software Market Concentration Ratio (CR5 and HHI) 3.4.2 Global Top 10 and Top 5 Companies by Enterprise Software Revenue in 2020 3.5 Enterprise Software Key Players Head office and Area Served 3.6 Key Players Enterprise Software Product Solution and Service 3.7 Date of Enter into Enterprise Software Market 3.8 Mergers & Acquisitions, Expansion Plans 4 Enterprise Software Breakdown Data by Type 4.1 Global Enterprise Software Historic Market Size by Type (2016-2021) 4.2 Global Enterprise Software Forecasted Market Size by Type (2022-2027) 5 Enterprise Software Breakdown Data by Application 5.1 Global Enterprise Software Historic Market Size by Application (2016-2021) 5.2 Global Enterprise Software Forecasted Market Size by Application (2022-2027) 6 North America 6.1 North America Enterprise Software Market Size (2016-2027) 6.2 North America Enterprise Software Market Size by Type 6.2.1 North America Enterprise Software Market Size by Type (2016-2021) 6.2.2 North America Enterprise Software Market Size by Type (2022-2027) 6.2.3 North America Enterprise Software Market Size by Type (2016-2027) 6.3 North America Enterprise Software Market Size by Application 6.3.1 North America Enterprise Software Market Size by Application (2016-2021) 6.3.2 North America Enterprise Software Market Size by Application (2022-2027) 6.3.3 North America Enterprise Software Market Size by Application (2016-2027) 6.4 North America Enterprise Software Market Size by Country 6.4.1 North America Enterprise Software Market Size by Country (2016-2021) 6.4.2 North America Enterprise Software Market Size by Country (2022-2027) 6.4.3 United States 6.4.4 Canada 7 Europe 7.1 Europe Enterprise Software Market Size (2016-2027) 7.2 Europe Enterprise Software Market Size by Type 7.2.1 Europe Enterprise Software Market Size by Type (2016-2021) 7.2.2 Europe Enterprise Software Market Size by Type (2022-2027) 7.2.3 Europe Enterprise Software Market Size by Type (2016-2027) 7.3 Europe Enterprise Software Market Size by Application 7.3.1 Europe Enterprise Software Market Size by Application (2016-2021) 7.3.2 Europe Enterprise Software Market Size by Application (2022-2027) 7.3.3 Europe Enterprise Software Market Size by Application (2016-2027) 7.4 Europe Enterprise Software Market Size by Country 7.4.1 Europe Enterprise Software Market Size by Country (2016-2021) 7.4.2 Europe Enterprise Software Market Size by Country (2022-2027) 7.4.3 Germany 7.4.4 France 7.4.5 U.K. 7.4.6 Italy 7.4.7 Russia 7.4.8 Nordic 8 Asia-Pacific 8.1 Asia-Pacific Enterprise Software Market Size (2016-2027) 8.2 Asia-Pacific Enterprise Software Market Size by Type 8.2.1 Asia-Pacific Enterprise Software Market Size by Type (2016-2021) 8.2.2 Asia-Pacific Enterprise Software Market Size by Type (2022-2027) 8.2.3 Asia-Pacific Enterprise Software Market Size by Type (2016-2027) 8.3 Asia-Pacific Enterprise Software Market Size by Application 8.3.1 Asia-Pacific Enterprise Software Market Size by Application (2016-2021) 8.3.2 Asia-Pacific Enterprise Software Market Size by Application (2022-2027) 8.3.3 Asia-Pacific Enterprise Software Market Size by Application (2016-2027) 8.4 Asia-Pacific Enterprise Software Market Size by Region 8.4.1 Asia-Pacific Enterprise Software Market Size by Region (2016-2021) 8.4.2 Asia-Pacific Enterprise Software Market Size by Region (2022-2027) 8.4.3 China 8.4.4 Japan 8.4.5 South Korea 8.4.6 Southeast Asia 8.4.7 India 8.4.8 Australia 9 Latin America 9.1 Latin America Enterprise Software Market Size (2016-2027) 9.2 Latin America Enterprise Software Market Size by Type 9.2.1 Latin America Enterprise Software Market Size by Type (2016-2021) 9.2.2 Latin America Enterprise Software Market Size by Type (2022-2027) 9.2.3 Latin America Enterprise Software Market Size by Type (2016-2027) 9.3 Latin America Enterprise Software Market Size by Application 9.3.1 Latin America Enterprise Software Market Size by Application (2016-2021) 9.3.2 Latin America Enterprise Software Market Size by Application (2022-2027) 9.3.3 Latin America Enterprise Software Market Size by Application (2016-2027) 9.4 Latin America Enterprise Software Market Size by Country 9.4.1 Latin America Enterprise Software Market Size by Country (2016-2021) 9.4.2 Latin America Enterprise Software Market Size by Country (2022-2027) 9.4.3 Mexico 9.4.4 Brazil 10 Middle East & Africa 10.1 Middle East & Africa Enterprise Software Market Size (2016-2027) 10.2 Middle East & Africa Enterprise Software Market Size by Type 10.2.1 Middle East & Africa Enterprise Software Market Size by Type (2016-2021) 10.2.2 Middle East & Africa Enterprise Software Market Size by Type (2022-2027) 10.2.3 Middle East & Africa Enterprise Software Market Size by Type (2016-2027) 10.3 Middle East & Africa Enterprise Software Market Size by Application 10.3.1 Middle East & Africa Enterprise Software Market Size by Application (2016-2021) 10.3.2 Middle East & Africa Enterprise Software Market Size by Application (2022-2027) 10.3.3 Middle East & Africa Enterprise Software Market Size by Application (2016-2027) 10.4 Middle East & Africa Enterprise Software Market Size by Country 10.4.1 Middle East & Africa Enterprise Software Market Size by Country (2016-2021) 10.4.2 Middle East & Africa Enterprise Software Market Size by Country (2022-2027) 10.4.3 Turkey 10.4.4 Saudi Arabia 10.4.5 UAE 11 Key Players Profiles 11.1 Microsoft 11.1.1 Microsoft Company Details 11.1.2 Microsoft Business Overview 11.1.3 Microsoft Enterprise Software Introduction 11.1.4 Microsoft Revenue in Enterprise Software Business (2016-2021) 11.1.5 Microsoft Recent Development 11.2 Oracle 11.2.1 Oracle Company Details 11.2.2 Oracle Business Overview 11.2.3 Oracle Enterprise Software Introduction 11.2.4 Oracle Revenue in Enterprise Software Business (2016-2021) 11.2.5 Oracle Recent Development 11.3 IBM 11.3.1 IBM Company Details 11.3.2 IBM Business Overview 11.3.3 IBM Enterprise Software Introduction 11.3.4 IBM Revenue in Enterprise Software Business (2016-2021) 11.3.5 IBM Recent Development 11.4 SAP 11.4.1 SAP Company Details 11.4.2 SAP Business Overview 11.4.3 SAP Enterprise Software Introduction 11.4.4 SAP Revenue in Enterprise Software Business (2016-2021) 11.4.5 SAP Recent Development 11.5 EMC 11.5.1 EMC Company Details 11.5.2 EMC Business Overview 11.5.3 EMC Enterprise Software Introduction 11.5.4 EMC Revenue in Enterprise Software Business (2016-2021) 11.5.5 EMC Recent Development 11.6 Amazon 11.6.1 Amazon Company Details 11.6.2 Amazon Business Overview 11.6.3 Amazon Enterprise Software Introduction 11.6.4 Amazon Revenue in Enterprise Software Business (2016-2021) 11.6.5 Amazon Recent Development 11.7 Salesforcecom 11.7.1 Salesforcecom Company Details 11.7.2 Salesforcecom Business Overview 11.7.3 Salesforcecom Enterprise Software Introduction 11.7.4 Salesforcecom Revenue in Enterprise Software Business (2016-2021) 11.7.5 Salesforcecom Recent Development 11.8 Adobe 11.8.1 Adobe Company Details 11.8.2 Adobe Business Overview 11.8.3 Adobe Enterprise Software Introduction 11.8.4 Adobe Revenue in Enterprise Software Business (2016-2021) 11.8.5 Adobe Recent Development 11.9 FIS/SunGuard 11.9.1 FIS/SunGuard Company Details 11.9.2 FIS/SunGuard Business Overview 11.9.3 FIS/SunGuard Enterprise Software Introduction 11.9.4 FIS/SunGuard Revenue in Enterprise Software Business (2016-2021) 11.9.5 FIS/SunGuard Recent Development 11.10 Dassault 11.10.1 Dassault Company Details 11.10.2 Dassault Business Overview 11.10.3 Dassault Enterprise Software Introduction 11.10.4 Dassault Revenue in Enterprise Software Business (2016-2021) 11.10.5 Dassault Recent Development 12 Analyst's Viewpoints/Conclusions 13 Appendix 13.1 Research Methodology 13.1.1 Methodology/Research Approach 13.1.2 Data Source 13.2 Disclaimer 13.3 Author Details

List of Tables Table 1. Global Enterprise Software Market Size Growth Rate by Type (US$ Million):2016 VS 2021 VS 2027 Table 2. Key Players of Customer Relationship Management Table 3. Key Players of Enterprise Resource Planning Table 4. Key Players of Business Intelligence Table 5. Key Players of Supply Chain Management Table 6. Key Players of Web Conferencing Collaboration & Social Software Suites Table 7. Key Players of Other Software Table 8. Global Enterprise Software Market Size Growth by Application (US$ Million): 2016 VS 2021 VS 2027 Table 9. Global Enterprise Software Market Size by Regions (US$ Million): 2016 VS 2021 VS 2027 Table 10. Global Enterprise Software Market Size by Regions (2016-2021) & (US$ Million) Table 11. Global Enterprise Software Market Share by Regions (2016-2021) Table 12. Global Enterprise Software Forecasted Market Size by Regions (2022-2027) & (US$ Million) Table 13. Global Enterprise Software Market Share by Regions (2022-2027) Table 14. Enterprise Software Market Trends Table 15. Enterprise Software Market Drivers Table 16. Enterprise Software Market Challenges Table 17. Enterprise Software Market Restraints Table 18. Global Enterprise Software Revenue by Players (2016-2021) & (US$ Million) Table 19. Global Enterprise Software Market Share by Players (2016-2021) Table 20. Global Top Enterprise Software Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Enterprise Software as of 2020) Table 21. Ranking of Global Top Enterprise Software Companies by Revenue (US$ Million) in 2020 Table 22. Global 5 Largest Players Market Share by Enterprise Software Revenue (CR5 and HHI) & (2016-2021) Table 23. Key Players Headquarters and Area Served Table 24. Key Players Enterprise Software Product Solution and Service Table 25. Date of Enter into Enterprise Software Market Table 26. Mergers & Acquisitions, Expansion Plans Table 27. Global Enterprise Software Market Size by Type (2016-2021) (US$ Million) Table 28. Global Enterprise Software Revenue Market Share by Type (2016-2021) Table 29. Global Enterprise Software Forecasted Market Size by Type (2022-2027) (US$ Million) Table 30. Global Enterprise Software Revenue Market Share by Type (2022-2027) & (US$ Million) Table 31. Global Enterprise Software Market Size Share by Application (2016-2021) & (US$ Million) Table 32. Global Enterprise Software Revenue Market Share by Application (2016-2021) Table 33. Global Enterprise Software Forecasted Market Size by Application (2022-2027) (US$ Million) Table 34. Global Enterprise Software Revenue Market Share by Application (2022-2027) & (US$ Million) Table 35. North America Enterprise Software Market Size by Type (2016-2021) (US$ Million) Table 36. North America Enterprise Software Market Size by Type (2022-2027) & (US$ Million) Table 37. North America Enterprise Software Market Size by Application (2016-2021) (US$ Million) Table 38. North America Enterprise Software Market Size by Application (2022-2027) & (US$ Million) Table 39. North America Enterprise Software Market Size by Country (2016-2021) & (US$ Million) Table 40. North America Enterprise Software Market Size by Country (2022-2027) & (US$ Million) Table 41. Europe Enterprise Software Market Size by Type (2016-2021) (US$ Million) Table 42. Europe Enterprise Software Market Size by Type (2022-2027) & (US$ Million) Table 43. Europe Enterprise Software Market Size by Application (2016-2021) (US$ Million) Table 44. Europe Enterprise Software Market Size by Application (2022-2027) & (US$ Million) Table 45. Europe Enterprise Software Market Size by Country (2016-2021) & (US$ Million) Table 46. Europe Enterprise Software Market Size by Country (2022-2027) & (US$ Million) Table 47. Asia-Pacific Enterprise Software Market Size by Type (2016-2021) (US$ Million) Table 48. Asia-Pacific Enterprise Software Market Size by Type (2022-2027) & (US$ Million) Table 49. Asia-Pacific Enterprise Software Market Size by Application (2016-2021) (US$ Million) Table 50. Asia-Pacific Enterprise Software Market Size by Application (2022-2027) & (US$ Million) Table 51. Asia-Pacific Enterprise Software Market Size by Region (2016-2021) & (US$ Million) Table 52. Asia-Pacific Enterprise Software Market Size by Region (2022-2027) & (US$ Million) Table 53. Latin America Enterprise Software Market Size by Type (2016-2021) (US$ Million) Table 54. Latin America Enterprise Software Market Size by Type (2022-2027) & (US$ Million) Table 55. Latin America Enterprise Software Market Size by Application (2016-2021) (US$ Million) Table 56. Latin America Enterprise Software Market Size by Application (2022-2027) & (US$ Million) Table 57. Latin America Enterprise Software Market Size by Country (2016-2021) & (US$ Million) Table 58. Latin America Enterprise Software Market Size by Country (2022-2027) & (US$ Million) Table 59. Middle East & Africa Enterprise Software Market Size by Type (2016-2021) (US$ Million) Table 60. Middle East & Africa Enterprise Software Market Size by Type (2022-2027) & (US$ Million) Table 61. Middle East & Africa Enterprise Software Market Size by Application (2016-2021) (US$ Million) Table 62. Middle East & Africa Enterprise Software Market Size by Application (2022-2027) & (US$ Million) Table 63. Middle East & Africa Enterprise Software Market Size by Country (2016-2021) & (US$ Million) Table 64. Middle East & Africa Enterprise Software Market Size by Country (2022-2027) & (US$ Million) Table 65. Microsoft Company Details Table 66. Microsoft Business Overview Table 67. Microsoft Enterprise Software Product Table 68. Microsoft Revenue in Enterprise Software Business (2016-2021) & (US$ Million) Table 69. Microsoft Recent Development Table 70. Oracle Company Details Table 71. Oracle Business Overview Table 72. Oracle Enterprise Software Product Table 73. Oracle Revenue in Enterprise Software Business (2016-2021) & (US$ Million) Table 74. Oracle Recent Development Table 75. IBM Company Details Table 76. IBM Business Overview Table 77. IBM Enterprise Software Product Table 78. IBM Revenue in Enterprise Software Business (2016-2021) & (US$ Million) Table 79. IBM Recent Development Table 80. SAP Company Details Table 81. SAP Business Overview Table 82. SAP Enterprise Software Product Table 83. SAP Revenue in Enterprise Software Business (2016-2021) & (US$ Million) Table 84. SAP Recent Development Table 85. EMC Company Details Table 86. EMC Business Overview Table 87. EMC Enterprise Software Product Table 88. EMC Revenue in Enterprise Software Business (2016-2021) & (US$ Million) Table 89. EMC Recent Development Table 90. Amazon Company Details Table 91. Amazon Business Overview Table 92. Amazon Enterprise Software Product Table 93. Amazon Revenue in Enterprise Software Business (2016-2021) & (US$ Million) Table 94. Amazon Recent Development Table 95. Salesforcecom Company Details Table 96. Salesforcecom Business Overview Table 97. Salesforcecom Enterprise Software Product Table 98. Salesforcecom Revenue in Enterprise Software Business (2016-2021) & (US$ Million) Table 99. Salesforcecom Recent Development Table 100. Adobe Company Details Table 101. Adobe Business Overview Table 102. Adobe Revenue in Enterprise Software Business (2016-2021) & (US$ Million) Table 103. Adobe Recent Development Table 104. FIS/SunGuard Company Details Table 105. FIS/SunGuard Business Overview Table 106. FIS/SunGuard Enterprise Software Product Table 107. FIS/SunGuard Revenue in Enterprise Software Business (2016-2021) & (US$ Million) Table 108. FIS/SunGuard Recent Development Table 109. Dassault Company Details Table 110. Dassault Business Overview Table 111. Dassault Enterprise Software Product Table 112. Dassault Revenue in Enterprise Software Business (2016-2021) & (US$ Million) Table 113. Dassault Recent Development Table 114. Research Programs/Design for This Report Table 115. Key Data Information from Secondary Sources Table 116. Key Data Information from Primary Sources List of Figures Figure 1. Global Enterprise Software Market Share by Type: 2020 VS 2027 Figure 2. Customer Relationship Management Features Figure 3. Enterprise Resource Planning Features Figure 4. Business Intelligence Features Figure 5. Supply Chain Management Features Figure 6. Web Conferencing Collaboration & Social Software Suites Features Figure 7. Other Software Features Figure 8. Global Enterprise Software Market Share by Application: 2020 VS 2027 Figure 9. Order Processing Case Studies Figure 10. Procurement Case Studies Figure 11. Scheduling Case Studies Figure 12. Customer Information Management Case Studies Figure 13. Energy Management Case Studies Figure 14. Accounting Case Studies Figure 15. Enterprise Software Report Years Considered Figure 16. Global Enterprise Software Market Size (US$ Million), Year-over-Year: 2016-2027 Figure 17. Global Enterprise Software Market Size (US$ Million), 2016 VS 2021 VS 2027 Figure 18. Global Enterprise Software Market Share by Regions: 2020 VS 2027 Figure 19. Global Enterprise Software Market Share by Regions (2022-2027) Figure 20. Global Enterprise Software Market Share by Players in 2020 Figure 21. Global Top Enterprise Software Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Enterprise Software as of 2020 Figure 22. The Top 10 and 5 Players Market Share by Enterprise Software Revenue in 2020 Figure 23. Global Enterprise Software Revenue Market Share by Type (2016-2021) Figure 24. Global Enterprise Software Revenue Market Share by Type (2022-2027) Figure 25. North America Enterprise Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 26. North America Enterprise Software Market Share by Type (2016-2027) Figure 27. North America Enterprise Software Market Share by Application (2016-2027) Figure 28. North America Enterprise Software Market Share by Country (2016-2027) Figure 29. United States Enterprise Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 30. Canada Enterprise Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 31. Europe Enterprise Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 32. Europe Enterprise Software Market Share by Type (2016-2027) Figure 33. Europe Enterprise Software Market Share by Application (2016-2027) Figure 34. Europe Enterprise Software Market Share by Country (2016-2027) Figure 35. Germany Enterprise Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 36. France Enterprise Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 37. U.K. Enterprise Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 38. Italy Enterprise Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 39. Russia Enterprise Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 40. Nordic Enterprise Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 41. Asia-Pacific Enterprise Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 42. Asia-Pacific Enterprise Software Market Share by Type (2016-2027) Figure 43. Asia-Pacific Enterprise Software Market Share by Application (2016-2027) Figure 44. Asia-Pacific Enterprise Software Market Share by Region (2016-2027) Figure 45. China Enterprise Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 46. Japan Enterprise Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 47. South Korea Enterprise Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 48. Southeast Asia Enterprise Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 49. India Enterprise Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 50. Australia Enterprise Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 51. Latin America Enterprise Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 52. Latin America Enterprise Software Market Share by Type (2016-2027) Figure 53. Latin America Enterprise Software Market Share by Application (2016-2027) Figure 54. Latin America Enterprise Software Market Share by Country (2016-2027) Figure 55. Mexico Enterprise Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 56. Brazil Enterprise Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 57. Middle East & Africa Enterprise Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 58. Middle East & Africa Enterprise Software Market Share by Type (2016-2027) Figure 59. Middle East & Africa Enterprise Software Market Share by Application (2016-2027) Figure 60. Middle East & Africa Enterprise Software Market Share by Country (2016-2027) Figure 61. Turkey Enterprise Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 62. Saudi Arabia Enterprise Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 63. UAE Enterprise Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 64. Microsoft Revenue Growth Rate in Enterprise Software Business (2016-2021) Figure 65. Oracle Revenue Growth Rate in Enterprise Software Business (2016-2021) Figure 66. IBM Revenue Growth Rate in Enterprise Software Business (2016-2021) Figure 67. SAP Revenue Growth Rate in Enterprise Software Business (2016-2021) Figure 68. EMC Revenue Growth Rate in Enterprise Software Business (2016-2021) Figure 69. Amazon Revenue Growth Rate in Enterprise Software Business (2016-2021) Figure 70. Salesforcecom Revenue Growth Rate in Enterprise Software Business (2016-2021) Figure 71. Adobe Revenue Growth Rate in Enterprise Software Business (2016-2021) Figure 72. FIS/SunGuard Revenue Growth Rate in Enterprise Software Business (2016-2021) Figure 73. Dassault Revenue Growth Rate in Enterprise Software Business (2016-2021) Figure 74. Bottom-up and Top-down Approaches for This Report Figure 75. Data Triangulation Figure 76. Key Executives Interviewed

Microsoft Oracle IBM SAP EMC Amazon Salesforcecom Adobe FIS/SunGuard Dassault