1 Report Overview 1.1 Study Scope 1.2 Key Market Segments 1.3 Market Analysis 5 1.3.1 Global Desktop Management and Helpdesk Services Market Size Growth Rate 5: 2020 VS 2026 1.3.2 Change and Configuration Management 1.3.3 Patch Management 1.3.4 Security Management 1.3.5 Remote Support 1.3.6 Asset Management 1.3.7 Others 1.4 Market by Application 1.4.1 Global Desktop Management and Helpdesk Services Market Share 3: 2020 VS 2026 1.4.2 IT 1.4.3 Financial Industry 1.4.4 Manufacturing 1.4.5 Others 1.5 Study Objectives 1.6 Years Considered 2 Global Growth Trends 2.1 Global Desktop Management and Helpdesk Services Market Perspective (2015-2026) 2.2 Desktop Management and Helpdesk Services Growth Trends by Regions 2.2.1 Desktop Management and Helpdesk Services Market Size by Regions: 2015 VS 2020 VS 2026 2.2.2 Desktop Management and Helpdesk Services Historic Market Share by Regions (2015-2020) 2.2.3 Desktop Management and Helpdesk Services Forecasted Market Size by Regions (2021-2026) 2.3 Desktop Management and Helpdesk Services Industry Dynamic 2.3.1 Desktop Management and Helpdesk Services Market Trends 2.3.2 Desktop Management and Helpdesk Services Market Drivers 2.3.3 Desktop Management and Helpdesk Services Market Challenges 2.3.4 Desktop Management and Helpdesk Services Market Restraints 3 Competition Landscape by Key Players 3.1 Global Top Desktop Management and Helpdesk Services Players by Market Size 3.1.1 Global Top Desktop Management and Helpdesk Services Players by Revenue (2015-2020) 3.1.2 Global Desktop Management and Helpdesk Services Revenue Market Share by Players (2015-2020) 3.2 Global Desktop Management and Helpdesk Services Market Share by Company Type (Tier 1, Tier 2 and Tier 3) 3.3 Players Covered: Ranking by Desktop Management and Helpdesk Services Revenue 3.4 Global Desktop Management and Helpdesk Services Market Concentration Ratio 3.4.1 Global Desktop Management and Helpdesk Services Market Concentration Ratio (CR5 and HHI) 3.4.2 Global Top 10 and Top 5 Companies by Desktop Management and Helpdesk Services Revenue in 2019 3.5 Key Players Desktop Management and Helpdesk Services Area Served 3.6 Key Players Desktop Management and Helpdesk Services Product Solution and Service 3.7 Date of Enter into Desktop Management and Helpdesk Services Market 3.8 Mergers & Acquisitions, Expansion Plans 4 Desktop Management and Helpdesk Services Breakdown Data 5 4.1 Global Desktop Management and Helpdesk Services Historic Market Size 5 (2015-2020) 4.2 Global Desktop Management and Helpdesk Services Forecasted Market Size 5 (2021-2026) 5 Desktop Management and Helpdesk Services Breakdown Data 3 5.1 Global Desktop Management and Helpdesk Services Historic Market Size 3 (2015-2020) 5.2 Global Desktop Management and Helpdesk Services Forecasted Market Size 3 (2021-2026) 6 North America 6.1 North America Desktop Management and Helpdesk Services Market Size (2015-2026) 6.2 North America Desktop Management and Helpdesk Services Market Size 5 (2015-2020) 6.3 North America Desktop Management and Helpdesk Services Market Size 3 (2015-2020) 6.4 North America Desktop Management and Helpdesk Services Market Size by Country (2015-2020) 6.4.1 United States 6.4.2 Canada 7 Europe 7.1 Europe Desktop Management and Helpdesk Services Market Size (2015-2026) 7.2 Europe Desktop Management and Helpdesk Services Market Size 5 (2015-2020) 7.3 Europe Desktop Management and Helpdesk Services Market Size 3 (2015-2020) 7.4 Europe Desktop Management and Helpdesk Services Market Size by Country (2015-2020) 7.4.1 Germany 7.4.2 France 7.4.3 U.K. 7.4.4 Italy 7.4.5 Russia 7.4.6 Nordic 8 Asia-Pacific 8.1 Asia-Pacific Desktop Management and Helpdesk Services Market Size (2015-2026) 8.2 Asia-Pacific Desktop Management and Helpdesk Services Market Size 5 (2015-2020) 8.3 Asia-Pacific Desktop Management and Helpdesk Services Market Size 3 (2015-2020) 8.4 Asia-Pacific Desktop Management and Helpdesk Services Market Size by Region (2015-2020) 8.4.1 China 8.4.2 Japan 8.4.3 South Korea 8.4.4 Southeast Asia 8.4.5 India 8.4.6 Australia 9 Latin America 9.1 Latin America Desktop Management and Helpdesk Services Market Size (2015-2026) 9.2 Latin America Desktop Management and Helpdesk Services Market Size 5 (2015-2020) 9.3 Latin America Desktop Management and Helpdesk Services Market Size 3 (2015-2020) 9.4 Latin America Desktop Management and Helpdesk Services Market Size by Country (2015-2020) 9.4.1 Mexico 9.4.2 Brazil 10 Middle East & Africa 10.1 Middle East & Africa Desktop Management and Helpdesk Services Market Size (2015-2026) 10.2 Middle East & Africa Desktop Management and Helpdesk Services Market Size by Type (2015-2020) 10.3 Middle East & Africa Desktop Management and Helpdesk Services Market Size by Application (2015-2020) 10.4 Middle East & Africa Desktop Management and Helpdesk Services Market Size by Country (2015-2020) 10.4.1 Turkey 10.4.2 Saudi Arabia 10.4.3 UAE 11Key Players Profiles 11.1 HP 11.1.1 HP Company Details 11.1.2 HP Business Overview 11.1.3 HP Desktop Management and Helpdesk Services Introduction 11.1.4 HP Revenue in Desktop Management and Helpdesk Services Business (2015-2020)) 11.1.5 HP Recent Development 11.2 IBM Corporation 11.2.1 IBM Corporation Company Details 11.2.2 IBM Corporation Business Overview 11.2.3 IBM Corporation Desktop Management and Helpdesk Services Introduction 11.2.4 IBM Corporation Revenue in Desktop Management and Helpdesk Services Business (2015-2020) 11.2.5 IBM Corporation Recent Development 11.3 LANDesk 11.3.1 LANDesk Company Details 11.3.2 LANDesk Business Overview 11.3.3 LANDesk Desktop Management and Helpdesk Services Introduction 11.3.4 LANDesk Revenue in Desktop Management and Helpdesk Services Business (2015-2020) 11.3.5 LANDesk Recent Development 11.4 Microsoft 11.4.1 Microsoft Company Details 11.4.2 Microsoft Business Overview 11.4.3 Microsoft Desktop Management and Helpdesk Services Introduction 11.4.4 Microsoft Revenue in Desktop Management and Helpdesk Services Business (2015-2020) 11.4.5 Microsoft Recent Development 11.5 Novell 11.5.1 Novell Company Details 11.5.2 Novell Business Overview 11.5.3 Novell Desktop Management and Helpdesk Services Introduction 11.5.4 Novell Revenue in Desktop Management and Helpdesk Services Business (2015-2020) 11.5.5 Novell Recent Development 11.6 Altiris 11.6.1 Altiris Company Details 11.6.2 Altiris Business Overview 11.6.3 Altiris Desktop Management and Helpdesk Services Introduction 11.6.4 Altiris Revenue in Desktop Management and Helpdesk Services Business (2015-2020) 11.6.5 Altiris Recent Development 11.7 BMC 11.7.1 BMC Company Details 11.7.2 BMC Business Overview 11.7.3 BMC Desktop Management and Helpdesk Services Introduction 11.7.4 BMC Revenue in Desktop Management and Helpdesk Services Business (2015-2020) 11.7.5 BMC Recent Development 11.8 Broadcom 11.8.1 Broadcom Company Details 11.8.2 Broadcom Business Overview 11.8.3 Broadcom Desktop Management and Helpdesk Services Introduction 11.8.4 Broadcom Revenue in Desktop Management and Helpdesk Services Business (2015-2020) 11.8.5 Broadcom Recent Development 12Analyst's Viewpoints/Conclusions 13Appendix 13.1 Research Methodology 13.1.1 Methodology/Research Approach 13.1.2 Data Source 13.2 Disclaimer 13.3 Author Details

List of Tables Table 1. Global Desktop Management and Helpdesk Services Market Size Growth Rate 5 (US$ Million): 2020 VS 2026 Table 2. Key Players of Change and Configuration Management Table 3. Key Players of Patch Management Table 4. Key Players of Security Management Table 5. Key Players of Remote Support Table 6. Key Players of Asset Management Table 7. Key Players of Others Table 8. Global Desktop Management and Helpdesk Services Market Size Growth 3 (US$ Million): 2020 VS 2026 Table 9. Global Desktop Management and Helpdesk Services Market Size by Regions (US$ Million): 2020 VS 2026 Table 10. Global Desktop Management and Helpdesk Services Market Size by Regions (2015-2020) (US$ Million) Table 11. Global Desktop Management and Helpdesk Services Market Share by Regions (2015-2020) Table 12. Global Desktop Management and Helpdesk Services Forecasted Market Size by Regions (2021-2026) (US$ Million) Table 13. Global Desktop Management and Helpdesk Services Market Share by Regions (2021-2026) Table 14. Desktop Management and Helpdesk Services Market Market Trends Table 15. Desktop Management and Helpdesk Services Market Drivers Table 16. Desktop Management and Helpdesk Services Market Challenges Table 17. Desktop Management and Helpdesk Services Market Restraints Table 18. Global Desktop Management and Helpdesk Services Revenue by Players (2015-2020) (US$ Million) Table 19. Global Desktop Management and Helpdesk Services Market Share by Players (2015-2020) Table 20. Global Top Desktop Management and Helpdesk Services Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Desktop Management and Helpdesk Services as of 2019) Table 21. Global Desktop Management and Helpdesk Services by Players Market Concentration Ratio (CR5 and HHI) Table 22. Key Players Headquarters and Area Served Table 23. Key Players Desktop Management and Helpdesk Services Product Solution and Service Table 24. Mergers & Acquisitions, Expansion Plans Table 25. Global Desktop Management and Helpdesk Services Market Size 5 (2015-2020) (US$ Million) Table 26. Global Desktop Management and Helpdesk Services Revenue Market Share 5 (2015-2020) Table 27. Global Desktop Management and Helpdesk Services Forecasted Market Size 5 (2021-2026) (US$ Million) Table 28. Global Desktop Management and Helpdesk Services Market Size Share 3 (2015-2020) (US$ Million) Table 29. Global Desktop Management and Helpdesk Services Revenue Market Share 3 (2015-2020) Table 30. Global Desktop Management and Helpdesk Services Forecasted Market Size 3 (2021-2026) (US$ Million) Table 31. North America Desktop Management and Helpdesk Services Market Size 5 (2015-2020) (US$ Million) Table 32. North America Desktop Management and Helpdesk Services Market Share 5 (2015-2020) Table 33. North America Desktop Management and Helpdesk Services Market Size 3 (2015-2020) (US$ Million) Table 34. North America Desktop Management and Helpdesk Services Market Share 3 (2015-2020) Table 35. North America Desktop Management and Helpdesk Services Market Size by Country (US$ Million) (2015-2020) Table 36. North America Desktop Management and Helpdesk Services Market Share by Country (2015-2020) Table 37. Europe Desktop Management and Helpdesk Services Market Size 5 (2015-2020) (US$ Million) Table 38. Europe Desktop Management and Helpdesk Services Market Share 5 (2015-2020) Table 39. Europe Desktop Management and Helpdesk Services Market Size 3 (2015-2020) (US$ Million) Table 40. Europe Desktop Management and Helpdesk Services Market Share 3 (2015-2020) Table 41. Europe Desktop Management and Helpdesk Services Market Size by Country (US$ Million) (2015-2020) Table 42. Europe Desktop Management and Helpdesk Services Market Share by Country (2015-2020) Table 43. Asia-Pacific Desktop Management and Helpdesk Services Market Size 5 (2015-2020) (US$ Million) Table 44. Asia-Pacific Desktop Management and Helpdesk Services Market Share 5 (2015-2020) Table 45. Asia-Pacific Desktop Management and Helpdesk Services Market Size 3 (2015-2020) (US$ Million) Table 46. Asia-Pacific Desktop Management and Helpdesk Services Market Share 3 (2015-2020) Table 47. Asia-Pacific Desktop Management and Helpdesk Services Market Size by Region (US$ Million) (2015-2020) Table 48. Asia-Pacific Desktop Management and Helpdesk Services Market Share by Region (2015-2020) Table 49. Latin America Desktop Management and Helpdesk Services Market Size 5 (2015-2020) (US$ Million) Table 50. Latin America Desktop Management and Helpdesk Services Market Share 5 (2015-2020) Table 51. Latin America Desktop Management and Helpdesk Services Market Size 3 (2015-2020) (US$ Million) Table 52. Latin America Desktop Management and Helpdesk Services Market Share 3 (2015-2020) Table 53. Latin America Desktop Management and Helpdesk Services Market Size by Country (US$ Million) (2015-2020) Table 54. Latin America Desktop Management and Helpdesk Services Market Share by Country (2015-2020) Table 55. Middle East & Africa Desktop Management and Helpdesk Services Market Size 5 (2015-2020) (US$ Million) Table 56. Middle East & Africa Desktop Management and Helpdesk Services Market Share 5 (2015-2020) Table 57. Middle East & Africa Desktop Management and Helpdesk Services Market Size 3 (2015-2020) (US$ Million) Table 58. Middle East & Africa Desktop Management and Helpdesk Services Market Share 3 (2015-2020) Table 59. Middle East & Africa Desktop Management and Helpdesk Services Market Size by Country (US$ Million) (2015-2020) Table 60. Middle East & Africa Desktop Management and Helpdesk Services Market Share by Country (2015-2020) Table 61. HP Company Details Table 62. HP Business Overview Table 63. HP Desktop Management and Helpdesk Services Product Table 64. HP Revenue in Desktop Management and Helpdesk Services Business (2015-2020) (US$ Million) Table 65. HP Recent Development Table 66. IBM Corporation Company Details Table 67. IBM Corporation Business Overview Table 68. IBM Corporation Desktop Management and Helpdesk Services Product Table 69. IBM Corporation Revenue in Desktop Management and Helpdesk Services Business (2015-2020) (US$ Million) Table 70. IBM Corporation Recent Development Table 71. LANDesk Company Details Table 72. LANDesk Business Overview Table 73. LANDesk Desktop Management and Helpdesk Services Product Table 74. LANDesk Revenue in Desktop Management and Helpdesk Services Business (2015-2020) (US$ Million) Table 75. LANDesk Recent Development Table 76. Microsoft Company Details Table 77. Microsoft Business Overview Table 78. Microsoft Desktop Management and Helpdesk Services Product Table 79. Microsoft Revenue in Desktop Management and Helpdesk Services Business (2015-2020) (US$ Million) Table 80. Microsoft Recent Development Table 81. Novell Company Details Table 82. Novell Business Overview Table 83. Novell Desktop Management and Helpdesk Services Product Table 84. Novell Revenue in Desktop Management and Helpdesk Services Business (2015-2020) (US$ Million) Table 85. Novell Recent Development Table 86. Altiris Company Details Table 87. Altiris Business Overview Table 88. Altiris Desktop Management and Helpdesk Services Product Table 89. Altiris Revenue in Desktop Management and Helpdesk Services Business (2015-2020) (US$ Million) Table 90. Altiris Recent Development Table 91. BMC Company Details Table 92. BMC Business Overview Table 93. BMC Desktop Management and Helpdesk Services Product Table 94. BMC Revenue in Desktop Management and Helpdesk Services Business (2015-2020) (US$ Million) Table 95. BMC Recent Development Table 96. Broadcom Business Overview Table 97. Broadcom Desktop Management and Helpdesk Services Product Table 98. Broadcom Company Details Table 99. Broadcom Revenue in Desktop Management and Helpdesk Services Business (2015-2020) (US$ Million) Table 100. Broadcom Recent Development Table 101. Research Programs/Design for This Report Table 102. Key Data Information from Secondary Sources Table 103. Key Data Information from Primary Sources List of Figures Figure 1. Global Desktop Management and Helpdesk Services Market Share 5: 2020 VS 2026 Figure 2. Change and Configuration Management Features Figure 3. Patch Management Features Figure 4. Security Management Features Figure 5. Remote Support Features Figure 6. Asset Management Features Figure 7. Others Features Figure 8. Global Desktop Management and Helpdesk Services Market Share 3: 2020 VS 2026 Figure 9. IT Case Studies Figure 10. Financial Industry Case Studies Figure 11. Manufacturing Case Studies Figure 12. Others Case Studies Figure 13. Desktop Management and Helpdesk Services Report Years Considered Figure 14. Global Desktop Management and Helpdesk Services Market Size (US$ Million), YoY Growth 2015-2026 Figure 15. Global Desktop Management and Helpdesk Services Market Share by Regions: 2020 VS 2026 Figure 16. Global Desktop Management and Helpdesk Services Market Share by Regions (2021-2026) Figure 17. Global Desktop Management and Helpdesk Services Market Share by Players in 2019 Figure 18. Global Top Desktop Management and Helpdesk Services Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Desktop Management and Helpdesk Services as of 2019 Figure 19. The Top 10 and 5 Players Market Share by Desktop Management and Helpdesk Services Revenue in 2019 Figure 20. North America Desktop Management and Helpdesk Services Market Size YoY Growth (2015-2026) & (US$ Million) Figure 21. United States Desktop Management and Helpdesk Services Market Size YoY Growth (2015-2026) & (US$ Million) Figure 22. Canada Desktop Management and Helpdesk Services Market Size YoY Growth (2015-2026) & (US$ Million) Figure 23. Europe Desktop Management and Helpdesk Services Market Size YoY Growth (2015-2026) & (US$ Million) Figure 24. Germany Desktop Management and Helpdesk Services Market Size YoY Growth (2015-2026) & (US$ Million) Figure 25. France Desktop Management and Helpdesk Services Market Size YoY Growth (2015-2026) & (US$ Million) Figure 26. U.K. Desktop Management and Helpdesk Services Market Size YoY Growth (2015-2026) & (US$ Million) Figure 27. Italy Desktop Management and Helpdesk Services Market Size YoY Growth (2015-2026) & (US$ Million) Figure 28. Russia Desktop Management and Helpdesk Services Market Size YoY Growth (2015-2026) & (US$ Million) Figure 29. Nordic Desktop Management and Helpdesk Services Market Size YoY Growth (2015-2026) & (US$ Million) Figure 30. Asia-Pacific Desktop Management and Helpdesk Services Market Size YoY Growth (2015-2026) & (US$ Million) Figure 31. China Desktop Management and Helpdesk Services Market Size YoY Growth (2015-2026) & (US$ Million) Figure 32. Japan Desktop Management and Helpdesk Services Market Size YoY Growth (2015-2026) & (US$ Million) Figure 33. South Korea Desktop Management and Helpdesk Services Market Size YoY Growth (2015-2026) & (US$ Million) Figure 34. Southeast Asia Desktop Management and Helpdesk Services Market Size YoY Growth (2015-2026) & (US$ Million) Figure 35. India Desktop Management and Helpdesk Services Market Size YoY Growth (2015-2026) & (US$ Million) Figure 36. Australia Desktop Management and Helpdesk Services Market Size YoY Growth (2015-2026) & (US$ Million) Figure 37. Rest of Asia-Pacific Desktop Management and Helpdesk Services Market Size YoY Growth (2015-2026) & (US$ Million) Figure 38. Latin America Desktop Management and Helpdesk Services Market Size YoY Growth (2015-2026) & (US$ Million) Figure 39. Mexico Desktop Management and Helpdesk Services Market Size YoY Growth (2015-2026) & (US$ Million) Figure 40. Brazil Desktop Management and Helpdesk Services Market Size YoY Growth (2015-2026) & (US$ Million) Figure 41. Middle East & Africa Desktop Management and Helpdesk Services Market Size YoY Growth (2015-2026) & (US$ Million) Figure 42. Turkey Desktop Management and Helpdesk Services Market Size YoY Growth (2015-2026) & (US$ Million) Figure 43. Saudi Arabia Desktop Management and Helpdesk Services Market Size YoY Growth (2015-2026) & (US$ Million) Figure 44. UAE Desktop Management and Helpdesk Services Market Size YoY Growth (2015-2026) & (US$ Million) Figure 45. HP Revenue Growth Rate in Desktop Management and Helpdesk Services Business (2015-2020) Figure 46. IBM Corporation Revenue Growth Rate in Desktop Management and Helpdesk Services Business (2015-2020) Figure 47. LANDesk Revenue Growth Rate in Desktop Management and Helpdesk Services Business (2015-2020) Figure 48. Microsoft Revenue Growth Rate in Desktop Management and Helpdesk Services Business (2015-2020) Figure 49. Novell Revenue Growth Rate in Desktop Management and Helpdesk Services Business (2015-2020) Figure 50. Altiris Revenue Growth Rate in Desktop Management and Helpdesk Services Business (2015-2020) Figure 51. BMC Revenue Growth Rate in Desktop Management and Helpdesk Services Business (2015-2020) Figure 52. Broadcom Revenue Growth Rate in Desktop Management and Helpdesk Services Business (2015-2020) Figure 53. Bottom-up and Top-down Approaches for This Report Figure 54. Data Triangulation Figure 55. Key Executives Interviewed

HP IBM Corporation LANDesk Microsoft Novell Altiris BMC Broadcom