1 Report Overview 1.1 Study Scope 1.2 Key Market Segments 1.3 Market Analysis by Type 1.3.1 Global Incident Management Software Market Size Growth Rate by Type: 2020 VS 2026 1.3.2 Cloud Based 1.3.3 On-premises 1.4 Market by Application 1.4.1 Global Incident Management Software Market Share by Application: 2020 VS 2026 1.4.2 Large Enterprises 1.4.3 SMEs 1.5 Study Objectives 1.6 Years Considered 2 Global Growth Trends 2.1 Global Incident Management Software Market Perspective (2015-2026) 2.2 Incident Management Software Growth Trends by Regions 2.2.1 Incident Management Software Market Size by Regions: 2015 VS 2020 VS 2026 2.2.2 Incident Management Software Historic Market Share by Regions (2015-2020) 2.2.3 Incident Management Software Forecasted Market Size by Regions (2021-2026) 2.3 Incident Management Software Industry Dynamic 2.3.1 Incident Management Software Market Trends 2.3.2 Incident Management Software Market Drivers 2.3.3 Incident Management Software Market Challenges 2.3.4 Incident Management Software Market Restraints 3 Competition Landscape by Key Players 3.1 Global Top Incident Management Software Players by Market Size 3.1.1 Global Top Incident Management Software Players by Revenue (2015-2020) 3.1.2 Global Incident Management Software Revenue Market Share by Players (2015-2020) 3.2 Global Incident Management Software Market Share by Company Type (Tier 1, Tier 2 and Tier 3) 3.3 Players Covered: Ranking by Incident Management Software Revenue 3.4 Global Incident Management Software Market Concentration Ratio 3.4.1 Global Incident Management Software Market Concentration Ratio (CR5 and HHI) 3.4.2 Global Top 10 and Top 5 Companies by Incident Management Software Revenue in 2019 3.5 Key Players Incident Management Software Area Served 3.6 Key Players Incident Management Software Product Solution and Service 3.7 Date of Enter into Incident Management Software Market 3.8 Mergers & Acquisitions, Expansion Plans 4 Incident Management Software Breakdown Data by Type 4.1 Global Incident Management Software Historic Market Size by Type (2015-2020) 4.2 Global Incident Management Software Forecasted Market Size by Type (2021-2026) 5 Incident Management Software Breakdown Data by Application 5.1 Global Incident Management Software Historic Market Size by Application (2015-2020) 5.2 Global Incident Management Software Forecasted Market Size by Application (2021-2026) 6 North America 6.1 North America Incident Management Software Market Size (2015-2026) 6.2 North America Incident Management Software Market Size by Type (2015-2020) 6.3 North America Incident Management Software Market Size by Application (2015-2020) 6.4 North America Incident Management Software Market Size by Country (2015-2020) 6.4.1 United States 6.4.2 Canada 7 Europe 7.1 Europe Incident Management Software Market Size (2015-2026) 7.2 Europe Incident Management Software Market Size by Type (2015-2020) 7.3 Europe Incident Management Software Market Size by Application (2015-2020) 7.4 Europe Incident Management Software Market Size by Country (2015-2020) 7.4.1 Germany 7.4.2 France 7.4.3 U.K. 7.4.4 Italy 7.4.5 Russia 7.4.6 Nordic 8 Asia-Pacific 8.1 Asia-Pacific Incident Management Software Market Size (2015-2026) 8.2 Asia-Pacific Incident Management Software Market Size by Type (2015-2020) 8.3 Asia-Pacific Incident Management Software Market Size by Application (2015-2020) 8.4 Asia-Pacific Incident Management Software Market Size by Region (2015-2020) 8.4.1 China 8.4.2 Japan 8.4.3 South Korea 8.4.4 Southeast Asia 8.4.5 India 8.4.6 Australia 9 Latin America 9.1 Latin America Incident Management Software Market Size (2015-2026) 9.2 Latin America Incident Management Software Market Size by Type (2015-2020) 9.3 Latin America Incident Management Software Market Size by Application (2015-2020) 9.4 Latin America Incident Management Software Market Size by Country (2015-2020) 9.4.1 Mexico 9.4.2 Brazil 10 Middle East & Africa 10.1 Middle East & Africa Incident Management Software Market Size (2015-2026) 10.2 Middle East & Africa Incident Management Software Market Size by Type (2015-2020) 10.3 Middle East & Africa Incident Management Software Market Size by Application (2015-2020) 10.4 Middle East & Africa Incident Management Software Market Size by Country (2015-2020) 10.4.1 Turkey 10.4.2 Saudi Arabia 10.4.3 UAE 11Key Players Profiles 11.1 Zendesk 11.1.1 Zendesk Company Details 11.1.2 Zendesk Business Overview 11.1.3 Zendesk Incident Management Software Introduction 11.1.4 Zendesk Revenue in Incident Management Software Business (2015-2020)) 11.1.5 Zendesk Recent Development 11.2 SolarWinds 11.2.1 SolarWinds Company Details 11.2.2 SolarWinds Business Overview 11.2.3 SolarWinds Incident Management Software Introduction 11.2.4 SolarWinds Revenue in Incident Management Software Business (2015-2020) 11.2.5 SolarWinds Recent Development 11.3 Freshwork 11.3.1 Freshwork Company Details 11.3.2 Freshwork Business Overview 11.3.3 Freshwork Incident Management Software Introduction 11.3.4 Freshwork Revenue in Incident Management Software Business (2015-2020) 11.3.5 Freshwork Recent Development 11.4 SoftExpert 11.4.1 SoftExpert Company Details 11.4.2 SoftExpert Business Overview 11.4.3 SoftExpert Incident Management Software Introduction 11.4.4 SoftExpert Revenue in Incident Management Software Business (2015-2020) 11.4.5 SoftExpert Recent Development 11.5 ManageEngine 11.5.1 ManageEngine Company Details 11.5.2 ManageEngine Business Overview 11.5.3 ManageEngine Incident Management Software Introduction 11.5.4 ManageEngine Revenue in Incident Management Software Business (2015-2020) 11.5.5 ManageEngine Recent Development 11.6 OpsGenie 11.6.1 OpsGenie Company Details 11.6.2 OpsGenie Business Overview 11.6.3 OpsGenie Incident Management Software Introduction 11.6.4 OpsGenie Revenue in Incident Management Software Business (2015-2020) 11.6.5 OpsGenie Recent Development 11.7 Cura 11.7.1 Cura Company Details 11.7.2 Cura Business Overview 11.7.3 Cura Incident Management Software Introduction 11.7.4 Cura Revenue in Incident Management Software Business (2015-2020) 11.7.5 Cura Recent Development 11.8 LogicManager 11.8.1 LogicManager Company Details 11.8.2 LogicManager Business Overview 11.8.3 LogicManager Incident Management Software Introduction 11.8.4 LogicManager Revenue in Incident Management Software Business (2015-2020) 11.8.5 LogicManager Recent Development 11.9 Resolver 11.9.1 Resolver Company Details 11.9.2 Resolver Business Overview 11.9.3 Resolver Incident Management Software Introduction 11.9.4 Resolver Revenue in Incident Management Software Business (2015-2020) 11.9.5 Resolver Recent Development 11.10 Enablon 11.10.1 Enablon Company Details 11.10.2 Enablon Business Overview 11.10.3 Enablon Incident Management Software Introduction 11.10.4 Enablon Revenue in Incident Management Software Business (2015-2020) 11.10.5 Enablon Recent Development 11.11 Samanage 10.11.1 Samanage Company Details 10.11.2 Samanage Business Overview 10.11.3 Samanage Incident Management Software Introduction 10.11.4 Samanage Revenue in Incident Management Software Business (2015-2020) 10.11.5 Samanage Recent Development 12Analyst's Viewpoints/Conclusions 13Appendix 13.1 Research Methodology 13.1.1 Methodology/Research Approach 13.1.2 Data Source 13.2 Disclaimer 13.3 Author Details

List of Tables Table 1. Global Incident Management Software Market Size Growth Rate by Type (US$ Million): 2020 VS 2026 Table 2. Key Players of Cloud Based Table 3. Key Players of On-premises Table 4. Global Incident Management Software Market Size Growth by Application (US$ Million): 2020 VS 2026 Table 5. Global Incident Management Software Market Size by Regions (US$ Million): 2020 VS 2026 Table 6. Global Incident Management Software Market Size by Regions (2015-2020) (US$ Million) Table 7. Global Incident Management Software Market Share by Regions (2015-2020) Table 8. Global Incident Management Software Forecasted Market Size by Regions (2021-2026) (US$ Million) Table 9. Global Incident Management Software Market Share by Regions (2021-2026) Table 10. Incident Management Software Market Market Trends Table 11. Incident Management Software Market Drivers Table 12. Incident Management Software Market Challenges Table 13. Incident Management Software Market Restraints Table 14. Global Incident Management Software Revenue by Players (2015-2020) (US$ Million) Table 15. Global Incident Management Software Market Share by Players (2015-2020) Table 16. Global Top Incident Management Software Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Incident Management Software as of 2019) Table 17. Global Incident Management Software by Players Market Concentration Ratio (CR5 and HHI) Table 18. Key Players Headquarters and Area Served Table 19. Key Players Incident Management Software Product Solution and Service Table 20. Mergers & Acquisitions, Expansion Plans Table 21. Global Incident Management Software Market Size by Type (2015-2020) (US$ Million) Table 22. Global Incident Management Software Revenue Market Share by Type (2015-2020) Table 23. Global Incident Management Software Forecasted Market Size by Type (2021-2026) (US$ Million) Table 24. Global Incident Management Software Market Size Share by Application (2015-2020) (US$ Million) Table 25. Global Incident Management Software Revenue Market Share by Application (2015-2020) Table 26. Global Incident Management Software Forecasted Market Size by Application (2021-2026) (US$ Million) Table 27. North America Incident Management Software Market Size by Type (2015-2020) (US$ Million) Table 28. North America Incident Management Software Market Share by Type (2015-2020) Table 29. North America Incident Management Software Market Size by Application (2015-2020) (US$ Million) Table 30. North America Incident Management Software Market Share by Application (2015-2020) Table 31. North America Incident Management Software Market Size by Country (US$ Million) (2015-2020) Table 32. North America Incident Management Software Market Share by Country (2015-2020) Table 33. Europe Incident Management Software Market Size by Type (2015-2020) (US$ Million) Table 34. Europe Incident Management Software Market Share by Type (2015-2020) Table 35. Europe Incident Management Software Market Size by Application (2015-2020) (US$ Million) Table 36. Europe Incident Management Software Market Share by Application (2015-2020) Table 37. Europe Incident Management Software Market Size by Country (US$ Million) (2015-2020) Table 38. Europe Incident Management Software Market Share by Country (2015-2020) Table 39. Asia-Pacific Incident Management Software Market Size by Type (2015-2020) (US$ Million) Table 40. Asia-Pacific Incident Management Software Market Share by Type (2015-2020) Table 41. Asia-Pacific Incident Management Software Market Size by Application (2015-2020) (US$ Million) Table 42. Asia-Pacific Incident Management Software Market Share by Application (2015-2020) Table 43. Asia-Pacific Incident Management Software Market Size by Region (US$ Million) (2015-2020) Table 44. Asia-Pacific Incident Management Software Market Share by Region (2015-2020) Table 45. Latin America Incident Management Software Market Size by Type (2015-2020) (US$ Million) Table 46. Latin America Incident Management Software Market Share by Type (2015-2020) Table 47. Latin America Incident Management Software Market Size by Application (2015-2020) (US$ Million) Table 48. Latin America Incident Management Software Market Share by Application (2015-2020) Table 49. Latin America Incident Management Software Market Size by Country (US$ Million) (2015-2020) Table 50. Latin America Incident Management Software Market Share by Country (2015-2020) Table 51. Middle East & Africa Incident Management Software Market Size by Type (2015-2020) (US$ Million) Table 52. Middle East & Africa Incident Management Software Market Share by Type (2015-2020) Table 53. Middle East & Africa Incident Management Software Market Size by Application (2015-2020) (US$ Million) Table 54. Middle East & Africa Incident Management Software Market Share by Application (2015-2020) Table 55. Middle East & Africa Incident Management Software Market Size by Country (US$ Million) (2015-2020) Table 56. Middle East & Africa Incident Management Software Market Share by Country (2015-2020) Table 57. Zendesk Company Details Table 58. Zendesk Business Overview Table 59. Zendesk Incident Management Software Product Table 60. Zendesk Revenue in Incident Management Software Business (2015-2020) (US$ Million) Table 61. Zendesk Recent Development Table 62. SolarWinds Company Details Table 63. SolarWinds Business Overview Table 64. SolarWinds Incident Management Software Product Table 65. SolarWinds Revenue in Incident Management Software Business (2015-2020) (US$ Million) Table 66. SolarWinds Recent Development Table 67. Freshwork Company Details Table 68. Freshwork Business Overview Table 69. Freshwork Incident Management Software Product Table 70. Freshwork Revenue in Incident Management Software Business (2015-2020) (US$ Million) Table 71. Freshwork Recent Development Table 72. SoftExpert Company Details Table 73. SoftExpert Business Overview Table 74. SoftExpert Incident Management Software Product Table 75. SoftExpert Revenue in Incident Management Software Business (2015-2020) (US$ Million) Table 76. SoftExpert Recent Development Table 77. ManageEngine Company Details Table 78. ManageEngine Business Overview Table 79. ManageEngine Incident Management Software Product Table 80. ManageEngine Revenue in Incident Management Software Business (2015-2020) (US$ Million) Table 81. ManageEngine Recent Development Table 82. OpsGenie Company Details Table 83. OpsGenie Business Overview Table 84. OpsGenie Incident Management Software Product Table 85. OpsGenie Revenue in Incident Management Software Business (2015-2020) (US$ Million) Table 86. OpsGenie Recent Development Table 87. Cura Company Details Table 88. Cura Business Overview Table 89. Cura Incident Management Software Product Table 90. Cura Revenue in Incident Management Software Business (2015-2020) (US$ Million) Table 91. Cura Recent Development Table 92. LogicManager Business Overview Table 93. LogicManager Incident Management Software Product Table 94. LogicManager Company Details Table 95. LogicManager Revenue in Incident Management Software Business (2015-2020) (US$ Million) Table 96. LogicManager Recent Development Table 97. Resolver Company Details Table 98. Resolver Business Overview Table 99. Resolver Incident Management Software Product Table 100. Resolver Revenue in Incident Management Software Business (2015-2020) (US$ Million) Table 101. Resolver Recent Development Table 102. Enablon Company Details Table 103. Enablon Business Overview Table 104. Enablon Incident Management Software Product Table 105. Enablon Revenue in Incident Management Software Business (2015-2020) (US$ Million) Table 106. Enablon Recent Development Table 107. Samanage Company Details Table 108. Samanage Business Overview Table 109. Samanage Incident Management Software Product Table 110. Samanage Revenue in Incident Management Software Business (2015-2020) (US$ Million) Table 111. Samanage Recent Development Table 112. Research Programs/Design for This Report Table 113. Key Data Information from Secondary Sources Table 114. Key Data Information from Primary Sources List of Figures Figure 1. Global Incident Management Software Market Share by Type: 2020 VS 2026 Figure 2. Cloud Based Features Figure 3. On-premises Features Figure 4. Global Incident Management Software Market Share by Application: 2020 VS 2026 Figure 5. Large Enterprises Case Studies Figure 6. SMEs Case Studies Figure 7. Incident Management Software Report Years Considered Figure 8. Global Incident Management Software Market Size (US$ Million), YoY Growth 2015-2026 Figure 9. Global Incident Management Software Market Share by Regions: 2020 VS 2026 Figure 10. Global Incident Management Software Market Share by Regions (2021-2026) Figure 11. Global Incident Management Software Market Share by Players in 2019 Figure 12. Global Top Incident Management Software Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Incident Management Software as of 2019 Figure 13. The Top 10 and 5 Players Market Share by Incident Management Software Revenue in 2019 Figure 14. North America Incident Management Software Market Size YoY Growth (2015-2026) & (US$ Million) Figure 15. United States Incident Management Software Market Size YoY Growth (2015-2026) & (US$ Million) Figure 16. Canada Incident Management Software Market Size YoY Growth (2015-2026) & (US$ Million) Figure 17. Europe Incident Management Software Market Size YoY Growth (2015-2026) & (US$ Million) Figure 18. Germany Incident Management Software Market Size YoY Growth (2015-2026) & (US$ Million) Figure 19. France Incident Management Software Market Size YoY Growth (2015-2026) & (US$ Million) Figure 20. U.K. Incident Management Software Market Size YoY Growth (2015-2026) & (US$ Million) Figure 21. Italy Incident Management Software Market Size YoY Growth (2015-2026) & (US$ Million) Figure 22. Russia Incident Management Software Market Size YoY Growth (2015-2026) & (US$ Million) Figure 23. Nordic Incident Management Software Market Size YoY Growth (2015-2026) & (US$ Million) Figure 24. Asia-Pacific Incident Management Software Market Size YoY Growth (2015-2026) & (US$ Million) Figure 25. China Incident Management Software Market Size YoY Growth (2015-2026) & (US$ Million) Figure 26. Japan Incident Management Software Market Size YoY Growth (2015-2026) & (US$ Million) Figure 27. South Korea Incident Management Software Market Size YoY Growth (2015-2026) & (US$ Million) Figure 28. Southeast Asia Incident Management Software Market Size YoY Growth (2015-2026) & (US$ Million) Figure 29. India Incident Management Software Market Size YoY Growth (2015-2026) & (US$ Million) Figure 30. Australia Incident Management Software Market Size YoY Growth (2015-2026) & (US$ Million) Figure 31. Rest of Asia-Pacific Incident Management Software Market Size YoY Growth (2015-2026) & (US$ Million) Figure 32. Latin America Incident Management Software Market Size YoY Growth (2015-2026) & (US$ Million) Figure 33. Mexico Incident Management Software Market Size YoY Growth (2015-2026) & (US$ Million) Figure 34. Brazil Incident Management Software Market Size YoY Growth (2015-2026) & (US$ Million) Figure 35. Middle East & Africa Incident Management Software Market Size YoY Growth (2015-2026) & (US$ Million) Figure 36. Turkey Incident Management Software Market Size YoY Growth (2015-2026) & (US$ Million) Figure 37. Saudi Arabia Incident Management Software Market Size YoY Growth (2015-2026) & (US$ Million) Figure 38. UAE Incident Management Software Market Size YoY Growth (2015-2026) & (US$ Million) Figure 39. Zendesk Revenue Growth Rate in Incident Management Software Business (2015-2020) Figure 40. SolarWinds Revenue Growth Rate in Incident Management Software Business (2015-2020) Figure 41. Freshwork Revenue Growth Rate in Incident Management Software Business (2015-2020) Figure 42. SoftExpert Revenue Growth Rate in Incident Management Software Business (2015-2020) Figure 43. ManageEngine Revenue Growth Rate in Incident Management Software Business (2015-2020) Figure 44. OpsGenie Revenue Growth Rate in Incident Management Software Business (2015-2020) Figure 45. Cura Revenue Growth Rate in Incident Management Software Business (2015-2020) Figure 46. LogicManager Revenue Growth Rate in Incident Management Software Business (2015-2020) Figure 47. Resolver Revenue Growth Rate in Incident Management Software Business (2015-2020) Figure 48. Enablon Revenue Growth Rate in Incident Management Software Business (2015-2020) Figure 49. Samanage Revenue Growth Rate in Incident Management Software Business (2015-2020) Figure 50. Bottom-up and Top-down Approaches for This Report Figure 51. Data Triangulation Figure 52. Key Executives Interviewed

Zendesk SolarWinds Freshwork SoftExpert ManageEngine OpsGenie Cura LogicManager Resolver Enablon Samanage