Table of Contents Global Voice Analytics Market Status and Outlook 2020-2025 1 Market Overview 1.1 Voice Analytics Definition 1.1.1 Analysis of Macroeconomic Indicators 1.1.2 Years Considered 1.2 Voice Analytics Segment by Type 1.2.1 Cloud 1.2.2 On-Premises 1.3 Market Analysis by Application 1.3.1 Sentiment Analysis 1.3.2 Sales & Marketing 1.3.3 Risk & Fraud Detection 1.3.4 Call Monitoring 1.3.5 Others 1.4 Global Voice Analytics Market Size (Million USD) Comparison by Regions (2020-2025) 1.4.1 Global Voice Analytics Market Size (2015-2025) 1.4.2 North America Voice Analytics Status and Prospect (2015-2025) 1.4.3 Europe Voice Analytics Status and Prospect (2015-2025) 1.4.4 Asia-Pacific Voice Analytics Status and Prospect (2015-2025) 1.4.5 South America Voice Analytics Status and Prospect (2015-2025) 1.4.6 Middle East & Africa Voice Analytics Status and Prospect (2015-2025) 1.5 Market Dynamics 1.5.1 Market Opportunities 1.5.2 Market Risk 1.5.3 Market Driving Force 1.5.4 Porter's Five Forces Analysis 1.5.5 SWOT Analysis 1.6 Coronavirus Disease 2019 (Covid-19): Voice Analytics Industry Impact 1.6.1 How the Covid-19 is Affecting the Voice Analytics Industry 1.6.2 Voice Analytics Business Impact Assessment - Covid-19 1.6.3 Market Trends and Voice Analytics Potential Opportunities in the COVID-19 Landscape 1.6.4 Measures / Proposal against Covid-19 2 Global Voice Analytics Market Competition by Players 2.1 Global Voice Analytics Revenue and Market Share by Players (2018-2020) 2.2 Global Voice Analytics Industry Concentration Ratio (CR5 and HHI) 2.3 Top 5 Voice Analytics Players Market Share 2.4 Top 10 Voice Analytics Players Market Share 2.5 Date of Key Players Enter into Voice Analytics Market 2.6 Key Players Voice Analytics Product Offered 2.7 Mergers & Acquisitions Planning 3 Analysis of Voice Analytics Industry Key Players 3.1 Verint Systems 3.1.1 Company Details 3.1.2 Product Information 3.1.3 Verint Systems Voice Analytics Revenue and Gross Margin (2018-2020) 3.1.4 Main Business Overview 3.1.5 Verint Systems News 3.2 NICE 3.2.1 Company Details 3.2.2 Product Information 3.2.3 NICE Voice Analytics Revenue and Gross Margin (2018-2020) 3.2.4 Main Business Overview 3.2.5 NICE News 3.3 Avaya 3.3.1 Company Details 3.3.2 Product Information 3.3.3 Avaya Voice Analytics Revenue and Gross Margin (2018-2020) 3.3.4 Main Business Overview 3.3.5 Avaya News 3.4 ThoughtSpot 3.4.1 Company Details 3.4.2 Product Information 3.4.3 ThoughtSpot Voice Analytics Revenue and Gross Margin (2018-2020) 3.4.4 Main Business Overview 3.4.5 ThoughtSpot News 3.5 Uniphore 3.5.1 Company Details 3.5.2 Product Information 3.5.3 Uniphore Voice Analytics Revenue and Gross Margin (2018-2020) 3.5.4 Main Business Overview 3.5.5 Uniphore News 3.6 Calabrio 3.6.1 Company Details 3.6.2 Product Information 3.6.3 Calabrio Voice Analytics Revenue and Gross Margin (2018-2020) 3.6.4 Main Business Overview 3.6.5 Calabrio News 3.7 Talkdesk 3.7.1 Company Details 3.7.2 Product Information 3.7.3 Talkdesk Voice Analytics Revenue and Gross Margin (2018-2020) 3.7.4 Main Business Overview 3.7.5 Talkdesk News 3.8 RankMiner 3.8.1 Company Details 3.8.2 Product Information 3.8.3 RankMiner Voice Analytics Revenue and Gross Margin (2018-2020) 3.8.4 Main Business Overview 3.8.5 RankMiner News 3.9 VoiceBase 3.9.1 Company Details 3.9.2 Product Information 3.9.3 VoiceBase Voice Analytics Revenue and Gross Margin (2018-2020) 3.9.4 Main Business Overview 3.9.5 VoiceBase News 3.10 Beyond Verbal 3.10.1 Company Details 3.10.2 Product Information 3.10.3 Beyond Verbal Voice Analytics Revenue and Gross Margin (2018-2020) 3.10.4 Main Business Overview 3.10.5 Beyond Verbal News 4 Global Voice Analytics Market Size Categorized by Regions 4.1 Global Voice Analytics Revenue and Market Share by Regions 4.2 North America Voice Analytics Revenue and Growth Rate (2015-2020) 4.3 Europe Voice Analytics Revenue and Growth Rate (2015-2020) 4.4 Asia-Pacific Voice Analytics Revenue and Growth Rate (2015-2020) 4.5 South America Voice Analytics Revenue and Growth Rate (2015-2020) 4.6 Middle East & Africa Voice Analytics Revenue and Growth Rate (2015-2020) 5 North America Voice Analytics Market Size Categorized by Countries 5.1 North America Voice Analytics Revenue and Market Share by Countries 5.1.1 North America Voice Analytics Revenue by Countries (2015-2020) 5.1.2 United States Voice Analytics Revenue and Growth Rate (2015-2020) 5.1.3 Canada Voice Analytics Revenue and Growth Rate (2015-2020) 5.1.4 Mexico Voice Analytics Revenue and Growth Rate (2015-2020) 5.2 North America Voice Analytics Market Size and Market Share by Players (2018-2020) 5.3 North America Voice Analytics Revenue and Market Share by Type (2015-2020) 5.4 North America Voice Analytics Revenue Market Share by Application (2015-2020) 6 Europe Voice Analytics Market Size Categorized by Countries 6.1 Europe Voice Analytics Revenue and Market Share by Countries 6.1.1 Europe Voice Analytics Revenue by Countries (2015-2020) 6.1.2 Germany Voice Analytics Revenue and Growth Rate (2015-2020) 6.1.3 UK Voice Analytics Revenue and Growth Rate (2015-2020) 6.1.4 France Voice Analytics Revenue and Growth Rate (2015-2020) 6.1.5 Russia Voice Analytics Revenue and Growth Rate (2015-2020) 6.1.6 Italy Voice Analytics Revenue and Growth Rate (2015-2020) 6.1.7 Spain Voice Analytics Revenue and Growth Rate (2015-2020) 6.2 Europe Voice Analytics Market Size and Market Share by Players (2018-2020) 6.3 Europe Voice Analytics Revenue and Market Share by Type (2015-2020) 6.4 Europe Voice Analytics Revenue and Market Share by Application (2015-2020) 7 Asia-Pacific Voice Analytics Market Size Categorized by Countries 7.1 Asia-Pacific Voice Analytics Revenue and Market Share by Countries 7.1.1 Asia-Pacific Voice Analytics Revenue by Countries (2015-2020) 7.1.2 China Voice Analytics Revenue and Growth Rate (2015-2020) 7.1.3 Japan Voice Analytics Revenue and Growth Rate (2015-2020) 7.1.4 Korea Voice Analytics Revenue and Growth Rate (2015-2020) 7.1.5 India Voice Analytics Revenue and Growth Rate (2015-2020) 7.1.6 Southeast Asia Voice Analytics Revenue and Growth Rate (2015-2020) 7.1.7 Australia Voice Analytics Revenue and Growth Rate (2015-2020) 7.2 Asia-Pacific Voice Analytics Market Size and Market Share by Players (2018-2020) 7.3 Asia-Pacific Voice Analytics Sales, Revenue and Market Share by Type (2015-2020) 7.4 Asia-Pacific Voice Analytics Revenue and Market Share by Application (2015-2020) 8 South America Voice Analytics Market Size Categorized by Countries 8.1 South America Voice Analytics Revenue and Market Share by Countries 8.1.1 South America Voice Analytics Revenue by Countries (2015-2020) 8.1.2 Brazil Voice Analytics Revenue and Growth Rate (2015-2020) 8.2 South America Voice Analytics Market Size and Market Share by Players (2018-2020) 8.3 South America Voice Analytics Revenue and Market Share by Type (2015-2020) 8.4 South America Voice Analytics Revenue Market Share by Application (2015-2020) 9 Middle East & Africa Voice Analytics Market Size Categorized by Countries 9.1 Middle East & Africa Voice Analytics Revenue and Market Share by Countries 9.1.1 Middle East & Africa Voice Analytics Revenue by Countries (2015-2020) 9.1.2 GCC Countries Voice Analytics Revenue and Growth Rate (2015-2020) 9.1.3 Turkey Voice Analytics Revenue and Growth Rate (2015-2020) 9.1.4 Egypt Voice Analytics Revenue and Growth Rate (2015-2020) 9.1.5 South Africa Voice Analytics Revenue and Growth Rate (2015-2020) 9.2 Middle East & Africa Voice Analytics Market Size and Market Share by Players (2018-2020) 9.3 Middle East & Africa Voice Analytics Revenue and Market Share by Type 9.4 Middle East & Africa Voice Analytics Revenue Market Share by Application (2015-2020) 10 Market Size Segment by Type 10.1 Global Voice Analytics Revenue and Market Share by Type (2015-2020) 10.2 Global Voice Analytics Market Forecast by Type (2020-2025) 10.3 Cloud Revenue and Growth Rate 10.4 On-Premises Revenue and Growth Rate 11 Global Voice Analytics Market Segment by Application 11.1 Global Voice Analytics Revenue Market Share by Application (2015-2020) 11.2 Voice Analytics Market Forecast by Application (2020-2025) 11.3 Sentiment Analysis Revenue Growth Rate (2015-2025) 11.4 Sales & Marketing Revenue Growth Rate (2015-2025) 11.5 Risk & Fraud Detection Revenue Growth Rate (2015-2025) 11.6 Call Monitoring Revenue Growth Rate (2015-2025) 11.7 Others Revenue Growth Rate (2015-2025) 12 Global Voice Analytics Market Forecast 12.1 Global Voice Analytics Market Size Forecast (2020-2025) 12.2 North America Voice Analytics Revenue Market Forecast (2020-2025) 12.3 Europe Voice Analytics Revenue Market Forecast (2020-2025) 12.4 Asia-Pacific Voice Analytics Revenue Market Forecast (2020-2025) 12.5 South America Voice Analytics Revenue Market Forecast (2020-2025) 12.6 Middle East & Africa Voice Analytics Revenue Market Forecast (2020-2025) 13 Research Findings and Conclusion 14 Appendix

List of Tables and Figures Table Global Voice Analytics Revenue (Million US$) by Type Figure Global Revenue Market Share of Voice Analytics by Product Type in 2019 Figure Global Voice Analytics Market by Regions (2019) Table Breakdown of Voice Analytics by Company Type (Tier 1, Tier 2 and Tier 3) Table Global Voice Analytics Value Growth (CAGR) (2019-2025) by Type Figure Voice Analytics Market Share by Company Type (Tier 1, Tier 2 and Tier 3) Table Cloud Detail Table On-Premises Detail Table Global Voice Analytics Revenue (Million US$) by Application Figure Global Voice Analytics Revenue Market Share by Application in 2019 Figure Sentiment Analysis Picture Figure Sales & Marketing Picture Figure Risk & Fraud Detection Picture Figure Call Monitoring Picture Figure Others Picture Table Global Market Voice Analytics Comparison by Regions (M USD) 2019-2025 Figure Global Voice Analytics Market Size (Million US$) (2015-2025) Figure North America Voice Analytics Revenue (Million US$) Growth Rate (2015-2025) Figure Europe Voice Analytics Revenue (Million US$) Growth Rate (2015-2025) Figure Asia-Pacific Voice Analytics Revenue (Million US$) Growth Rate (2015-2025) Figure South America Voice Analytics Revenue (Million US$) Growth Rate (2015-2025) Figure Middle East & Africa Voice Analytics Revenue (Million US$) Growth Rate (2015-2025) Table Market Opportunities in Next Few Years Table Market Risks Analysis Table Market Drivers Figure Porter's Five Forces Analysis Table SWOT Analysis Table Global Voice Analytics Revenue by Players (2018-2020) Figure Global Voice Analytics Revenue Market Share by Players in 2019 Table Global Voice Analytics Players Market Concentration Ratio (CR5 and HHI) Figure Top 5 Voice Analytics Players (Revenue) Market Share in 2019 Figure Top 10 Voice Analytics Players (Revenue) Market Share in 2019 Table Date of Key Players Enter into Voice Analytics Market Table Key Players Voice Analytics Product Type Table Mergers & Acquisitions Planning Table Verint Systems Company Profile Figure Voice Analytics Product Picture and Specifications of Verint Systems Table Voice Analytics Revenue (M USD) and Gross Margin 2018-2020 Figure Verint Systems Voice Analytics Market Share (2018-2020) Table Verint Systems Main Business Table Verint Systems Recent Development Table NICE Company Profile Figure Voice Analytics Product Picture and Specifications of NICE Table Voice Analytics Revenue (M USD) and Gross Margin 2018-2020 Figure NICE Voice Analytics Market Share (2018-2020) Table NICE Main Business Table NICE Recent Development Table Avaya Company Profile Figure Voice Analytics Product Picture and Specifications of Avaya Table Voice Analytics Revenue (M USD) and Gross Margin 2018-2020 Figure Avaya Voice Analytics Market Share (2018-2020) Table Avaya Main Business Table Avaya Recent Development Table ThoughtSpot Company Profile Figure Voice Analytics Product Picture and Specifications of ThoughtSpot Table Voice Analytics Revenue (M USD) and Gross Margin 2018-2020 Figure ThoughtSpot Voice Analytics Market Share (2018-2020) Table ThoughtSpot Main Business Table ThoughtSpot Recent Development Table Uniphore Company Profile Figure Voice Analytics Product Picture and Specifications of Uniphore Table Voice Analytics Revenue (M USD) and Gross Margin 2018-2020 Figure Uniphore Voice Analytics Market Share (2018-2020) Table Uniphore Main Business Table Uniphore Recent Development Table Calabrio Company Profile Figure Voice Analytics Product Picture and Specifications of Calabrio Table Voice Analytics Revenue (M USD) and Gross Margin 2018-2020 Figure Calabrio Voice Analytics Market Share (2018-2020) Table Calabrio Main Business Table Calabrio Recent Development Table Talkdesk Company Profile Figure Voice Analytics Product Picture and Specifications of Talkdesk Table Voice Analytics Revenue (M USD) and Gross Margin 2018-2020 Figure Talkdesk Voice Analytics Market Share (2018-2020) Table Talkdesk Main Business Table Talkdesk Recent Development Table RankMiner Company Profile Figure Voice Analytics Product Picture and Specifications of RankMiner Table Voice Analytics Revenue (M USD) and Gross Margin 2018-2020 Figure RankMiner Voice Analytics Market Share (2018-2020) Table RankMiner Main Business Table RankMiner Recent Development Table VoiceBase Company Profile Figure Voice Analytics Product Picture and Specifications of VoiceBase Table Voice Analytics Revenue (M USD) and Gross Margin 2018-2020 Figure VoiceBase Voice Analytics Market Share (2018-2020) Table VoiceBase Main Business Table VoiceBase Recent Development Table Beyond Verbal Company Profile Figure Voice Analytics Product Picture and Specifications of Beyond Verbal Table Voice Analytics Revenue (M USD) and Gross Margin 2018-2020 Figure Beyond Verbal Voice Analytics Market Share (2018-2020) Table Beyond Verbal Main Business Table Beyond Verbal Recent Development Figure Global Voice Analytics Revenue (Million USD) and Growth Rate (%) (2015-2020) Table Global Voice Analytics Revenue by Regions (2015-2020) Table Global Voice Analytics Revenue Market Share by Regions (2015-2020) Figure Global Voice Analytics Revenue Market Share by Regions in 2019 Figure North America Voice Analytics Revenue and Growth Rate (2015-2020) Figure Europe Voice Analytics Revenue and Growth Rate (2015-2020) Figure Asia-Pacific Voice Analytics Revenue s and Growth Rate (2015-2020) Figure South America Voice Analytics Revenue and Growth Rate (2015-2020) Figure Middle East & Africa Voice Analytics Revenue and Growth Rate (2015-2020) Figure North America Voice Analytics Revenue and Growth Rate (2015-2020) Table North America Voice Analytics Revenue by Countries (2015-2020) Table North America Voice Analytics Revenue Market Share by Countries (2015-2020) Figure North America Voice Analytics Revenue Market Share by Countries in 2019 Figure United States Voice Analytics Revenue and Growth Rate (2015-2020) Figure Canada Voice Analytics Revenue and Growth Rate (2015-2020) Figure Mexico Voice Analytics Revenue and Growth Rate (2015-2020) Table North America Voice Analytics Market Size by Players (2018-2020) (Million US$) Figure North America Voice Analytics Revenue Market Share by Players in 2019 Table North America Voice Analytics Revenue by Type (2015-2020) Table North America Voice Analytics Revenue Share by Type (2015-2020) Table North America Voice Analytics Revenue by Application (2015-2020) Table North America Voice Analytics Revenue Share by Application (2015-2020) Figure Europe Voice Analytics Revenue and Growth Rate (2015-2020) Table Europe Voice Analytics Revenue by Countries (2015-2020) Table Europe Voice Analytics Revenue Market Share by Countries (2015-2020) Figure Europe Voice Analytics Revenue Market Share by Countries in 2019 Figure Germany Voice Analytics Revenue and Growth Rate (2015-2020) Figure UK Voice Analytics Revenue and Growth Rate (2015-2020) Figure France Voice Analytics Revenue and Growth Rate (2015-2020) Figure Russia Voice Analytics Revenue and Growth Rate (2015-2020) Figure Italy Voice Analytics Revenue and Growth Rate (2015-2020) Figure Spain Voice Analytics Revenue and Growth Rate (2015-2020) Table Europe Voice Analytics Market Size by Players (2018-2020) (Million US$) Figure Europe Voice Analytics Revenue Market Share by Players in 2019 Table Europe Voice Analytics Revenue by Type (2015-2020) Table Europe Voice Analytics Revenue Share by Type (2015-2020) Table Europe Voice Analytics Revenue by Application (2015-2020) Table Europe Voice Analytics Revenue Share by Application (2015-2020) Figure Asia-Pacific Voice Analytics Revenue and Growth Rate (2015-2020) Table Asia-Pacific Voice Analytics Revenue by Countries (2015-2020) Table Asia-Pacific Voice Analytics Revenue Market Share by Countries (2015-2020) Figure Asia-Pacific Voice Analytics Revenue Market Share by Countries in 2019 Figure China Voice Analytics Revenue and Growth Rate (2015-2020) Figure Japan Voice Analytics Revenue and Growth Rate (2015-2020) Figure Korea Voice Analytics Revenue and Growth Rate (2015-2020) Figure India Voice Analytics Revenue and Growth Rate (2015-2020) Figure Southeast Asia Voice Analytics Revenue and Growth Rate (2015-2020) Figure Australia Voice Analytics Revenue and Growth Rate (2015-2020) Table Asia-Pacific Voice Analytics Market Size by Players (2018-2020) (Million US$) Figure Asia-Pacific Voice Analytics Revenue Market Share by Players in 2019 Table Asia-Pacific Voice Analytics Revenue by Type (2015-2020) Table Asia-Pacific Voice Analytics Revenue Share by Type (2015-2020) Table Asia-Pacific Voice Analytics Revenue by Application (2015-2020) Table Asia-Pacific Voice Analytics Revenue Share by Application (2015-2020) Figure South America Voice Analytics Revenue and Growth Rate (2015-2020) Table South America Voice Analytics Revenue by Countries (2015-2020) Table South America Voice Analytics Revenue Market Share by Countries (2015-2020) Figure South America Voice Analytics Revenue Market Share by Countries in 2019 Figure Brazil Voice Analytics Revenue and Growth Rate (2015-2020) Table South America Voice Analytics Market Size by Players (2018-2020) (Million US$) Figure South America Voice Analytics Revenue Market Share by Players in 2019 Table South America Voice Analytics Revenue by Type (2015-2020) Table South America Voice Analytics Revenue Share by Type (2015-2020) Table South America Voice Analytics Revenue by Application (2015-2020) Table South America Voice Analytics Revenue Share by Application (2015-2020) Figure Middle East & Africa Voice Analytics Revenue and Growth Rate (2015-2020) Table Middle East & Africa Voice Analytics Revenue by Countries (2015-2020) Table Middle East & Africa Voice Analytics Revenue Market Share by Countries (2015-2020) Figure Middle East & Africa Voice Analytics Revenue Market Share by Countries in 2019 Figure GCC Countries Voice Analytics Revenue and Growth Rate (2015-2020) Figure Turkey Voice Analytics Revenue and Growth Rate (2015-2020) Figure Egypt Voice Analytics Revenue and Growth Rate (2015-2020) Figure South Africa Voice Analytics Revenue and Growth Rate (2015-2020) Table Middle East & Africa Voice Analytics Market Size by Players (2018-2020) (Million US$) Figure Middle East & Africa Voice Analytics Revenue Market Share by Players in 2019 Table Middle East & Africa Voice Analytics Revenue by Type (2015-2020) Table Middle East & Africa Voice Analytics Revenue Share by Type (2015-2020) Table Middle East & Africa Voice Analytics Revenue by Application (2015-2020) Table Middle East & Africa Voice Analytics Revenue Share by Application (2015-2020) Table Global Voice Analytics Revenue (USD Million) by Type (2015-2020) Table Global Voice Analytics Revenue Share by Type (2015-2020) Figure Global Voice Analytics Revenue Share by Type (2015-2020) Figure Global Voice Analytics Revenue Share by Type in 2019 Table Global Voice Analytics Revenue Forecast by Type (2020-2025) Figure Global Voice Analytics Market Share Forecast by Type (2020-2025) Figure Global Cloud Revenue and Growth Rate (2015-2025) Figure Global On-Premises Revenue and Growth Rate (2015-2025) Table Global Voice Analytics Revenue by Application (2015-2020) Table Global Voice Analytics Revenue Share by Application (2015-2020) Figure Global Voice Analytics Revenue Share by Application (2015-2020) Figure Global Voice Analytics Revenue Share by Application in 2019 Table Global Voice Analytics Revenue Forecast by Application (2020-2025) Figure Global Voice Analytics Market Share Forecast by Application (2020-2025) Figure Global Sentiment Analysis Revenue Growth Rate (2015-2025) Figure Global Sales & Marketing Revenue Growth Rate (2015-2025) Figure Global Risk & Fraud Detection Revenue Growth Rate (2015-2025) Figure Global Call Monitoring Revenue Growth Rate (2015-2025) Figure Global Others Revenue Growth Rate (2015-2025) Figure Global Voice Analytics Revenue (Million USD) and Growth Rate Forecast (2020-2025) Table Global Voice Analytics Revenue (Million USD) Forecast by Regions (2020-2025) Figure Global Voice Analytics Revenue Market Share Forecast by Regions (2020-2025) Figure North America Voice Analytics Revenue Market Forecast (2020-2025) Figure Europe Voice Analytics Revenue Market Forecast (2020-2025) Figure Asia-Pacific Voice Analytics Revenue Market Forecast (2020-2025) Figure South America Voice Analytics Revenue Market Forecast (2020-2025) Figure Middle East & Africa Voice Analytics Revenue Market Forecast (2020-2025) Figure Methodology/Research Approach Figure Market Size Estimation Figure Author List

Verint Systems NICE Avaya ThoughtSpot Uniphore Calabrio Talkdesk RankMiner