Table of Content 1 Business Process Introduction and Market Overview 1.1 Objectives of the Study 1.2 Overview of Business Process 1.3 Scope of The Study 1.3.1 Key Market Segments 1.3.2 Players Covered 1.3.3 COVID-19's impact on the Business Process industry 1.4 Methodology of The Study 1.5 Research Data Source 2 Executive Summary 2.1 Market Overview 2.1.1 Global Business Process Market Size, 2015 – 2020 2.1.2 Global Business Process Market Size by Type, 2015 – 2020 2.1.3 Global Business Process Market Size by Application, 2015 – 2020 2.1.4 Global Business Process Market Size by Region, 2015 - 2025 2.2 Business Environment Analysis 2.2.1 Global COVID-19 Status and Economic Overview 2.2.2 Influence of COVID-19 Outbreak on Business Process Industry Development 3 Industry Chain Analysis 3.1 Upstream Raw Material Suppliers of Business Process Analysis 3.2 Major Players of Business Process 3.3 Business Process Manufacturing Cost Structure Analysis 3.3.1 Production Process Analysis 3.3.2 Manufacturing Cost Structure of Business Process 3.3.3 Labor Cost of Business Process 3.4 Market Distributors of Business Process 3.5 Major Downstream Buyers of Business Process Analysis 3.6 The Impact of Covid-19 From the Perspective of Industry Chain 3.7 Regional Import and Export Controls Will Exist for a Long Time 3.8 Continued downward PMI Spreads Globally 4 Global Business Process Market, by Type 4.1 Global Business Process Value and Market Share by Type (2015-2020) 4.2 Global Business Process Production and Market Share by Type (2015-2020) 4.3 Global Business Process Value and Growth Rate by Type (2015-2020) 4.3.1 Global Business Process Value and Growth Rate of Operations 4.3.2 Global Business Process Value and Growth Rate of Accounting and Finance 4.3.3 Global Business Process Value and Growth Rate of Sales and Marketing 4.3.4 Global Business Process Value and Growth Rate of Customer Service and Support 4.3.5 Global Business Process Value and Growth Rate of Human Resource Management (HRM) 4.3.6 Global Business Process Value and Growth Rate of Procurement and Supply Chain Management 4.3.7 Global Business Process Value and Growth Rate of Others 4.4 Global Business Process Price Analysis by Type (2015-2020) 5 Business Process Market, by Application 5.1 Downstream Market Overview 5.2 Global Business Process Consumption and Market Share by Application (2015-2020) 5.3 Global Business Process Consumption and Growth Rate by Application (2015-2020) 5.3.1 Global Business Process Consumption and Growth Rate of BFSI (2015-2020) 5.3.2 Global Business Process Consumption and Growth Rate of Telecom and IT (2015-2020) 5.3.3 Global Business Process Consumption and Growth Rate of Manufacturing (2015-2020) 5.3.4 Global Business Process Consumption and Growth Rate of ECommerce and Retail (2015-2020) 5.3.5 Global Business Process Consumption and Growth Rate of Healthcare (2015-2020) 5.3.6 Global Business Process Consumption and Growth Rate of Government (2015-2020) 5.3.7 Global Business Process Consumption and Growth Rate of Others (2015-2020) 6 Global Business Process Market Analysis by Regions 6.1 Global Business Process Sales, Revenue and Market Share by Regions 6.1.1 Global Business Process Sales by Regions (2015-2020) 6.1.2 Global Business Process Revenue by Regions (2015-2020) 6.2 North America Business Process Sales and Growth Rate (2015-2020) 6.3 Europe Business Process Sales and Growth Rate (2015-2020) 6.4 Asia-Pacific Business Process Sales and Growth Rate (2015-2020) 6.5 Middle East and Africa Business Process Sales and Growth Rate (2015-2020) 6.6 South America Business Process Sales and Growth Rate (2015-2020) 7 North America Business Process Market Analysis by Countries 7.1 The Influence of COVID-19 on North America Market 7.2 North America Business Process Sales, Revenue and Market Share by Countries 7.2.1 North America Business Process Sales by Countries (2015-2020) 7.2.2 North America Business Process Revenue by Countries (2015-2020) 7.3 United States Business Process Sales and Growth Rate (2015-2020) 7.4 Canada Business Process Sales and Growth Rate (2015-2020) 7.5 Mexico Business Process Sales and Growth Rate (2015-2020) 8 Europe Business Process Market Analysis by Countries 8.1 The Influence of COVID-19 on Europe Market 8.2 Europe Business Process Sales, Revenue and Market Share by Countries 8.2.1 Europe Business Process Sales by Countries (2015-2020) 8.2.2 Europe Business Process Revenue by Countries (2015-2020) 8.3 Germany Business Process Sales and Growth Rate (2015-2020) 8.4 UK Business Process Sales and Growth Rate (2015-2020) 8.5 France Business Process Sales and Growth Rate (2015-2020) 8.6 Italy Business Process Sales and Growth Rate (2015-2020) 8.7 Spain Business Process Sales and Growth Rate (2015-2020) 8.8 Russia Business Process Sales and Growth Rate (2015-2020) 9 Asia Pacific Business Process Market Analysis by Countries 9.1 The Influence of COVID-19 on Asia Pacific Market 9.2 Asia Pacific Business Process Sales, Revenue and Market Share by Countries 9.2.1 Asia Pacific Business Process Sales by Countries (2015-2020) 9.2.2 Asia Pacific Business Process Revenue by Countries (2015-2020) 9.3 China Business Process Sales and Growth Rate (2015-2020) 9.4 Japan Business Process Sales and Growth Rate (2015-2020) 9.5 South Korea Business Process Sales and Growth Rate (2015-2020) 9.6 India Business Process Sales and Growth Rate (2015-2020) 9.7 Southeast Asia Business Process Sales and Growth Rate (2015-2020) 9.8 Australia Business Process Sales and Growth Rate (2015-2020) 10 Middle East and Africa Business Process Market Analysis by Countries 10.1 The Influence of COVID-19 on Middle East and Africa Market 10.2 Middle East and Africa Business Process Sales, Revenue and Market Share by Countries 10.2.1 Middle East and Africa Business Process Sales by Countries (2015-2020) 10.2.2 Middle East and Africa Business Process Revenue by Countries (2015-2020) 10.3 Saudi Arabia Business Process Sales and Growth Rate (2015-2020) 10.4 UAE Business Process Sales and Growth Rate (2015-2020) 10.5 Egypt Business Process Sales and Growth Rate (2015-2020) 10.6 Nigeria Business Process Sales and Growth Rate (2015-2020) 10.7 South Africa Business Process Sales and Growth Rate (2015-2020) 11 South America Business Process Market Analysis by Countries 11.1 The Influence of COVID-19 on Middle East and Africa Market 11.2 South America Business Process Sales, Revenue and Market Share by Countries 11.2.1 South America Business Process Sales by Countries (2015-2020) 11.2.2 South America Business Process Revenue by Countries (2015-2020) 11.3 Brazil Business Process Sales and Growth Rate (2015-2020) 11.4 Argentina Business Process Sales and Growth Rate (2015-2020) 11.5 Columbia Business Process Sales and Growth Rate (2015-2020) 11.6 Chile Business Process Sales and Growth Rate (2015-2020) 12 Competitive Landscape 12.1 Capgemini 12.1.1 Capgemini Basic Information 12.1.2 Business Process Product Introduction 12.1.3 Capgemini Production, Value, Price, Gross Margin 2015-2020 12.2 Accenture 12.2.1 Accenture Basic Information 12.2.2 Business Process Product Introduction 12.2.3 Accenture Production, Value, Price, Gross Margin 2015-2020 12.3 Fujitsu 12.3.1 Fujitsu Basic Information 12.3.2 Business Process Product Introduction 12.3.3 Fujitsu Production, Value, Price, Gross Margin 2015-2020 12.4 IBM 12.4.1 IBM Basic Information 12.4.2 Business Process Product Introduction 12.4.3 IBM Production, Value, Price, Gross Margin 2015-2020 12.5 HCL 12.5.1 HCL Basic Information 12.5.2 Business Process Product Introduction 12.5.3 HCL Production, Value, Price, Gross Margin 2015-2020 12.6 Oracle 12.6.1 Oracle Basic Information 12.6.2 Business Process Product Introduction 12.6.3 Oracle Production, Value, Price, Gross Margin 2015-2020 12.7 Genpact 12.7.1 Genpact Basic Information 12.7.2 Business Process Product Introduction 12.7.3 Genpact Production, Value, Price, Gross Margin 2015-2020 12.8 Wipro 12.8.1 Wipro Basic Information 12.8.2 Business Process Product Introduction 12.8.3 Wipro Production, Value, Price, Gross Margin 2015-2020 12.9 SAP SE 12.9.1 SAP SE Basic Information 12.9.2 Business Process Product Introduction 12.9.3 SAP SE Production, Value, Price, Gross Margin 2015-2020 12.10 EXL 12.10.1 EXL Basic Information 12.10.2 Business Process Product Introduction 12.10.3 EXL Production, Value, Price, Gross Margin 2015-2020 12.11 TCS 12.11.1 TCS Basic Information 12.11.2 Business Process Product Introduction 12.11.3 TCS Production, Value, Price, Gross Margin 2015-2020 12.12 Cognizant 12.12.1 Cognizant Basic Information 12.12.2 Business Process Product Introduction 12.12.3 Cognizant Production, Value, Price, Gross Margin 2015-2020 13 Industry Outlook 13.1 Market Driver Analysis 13.1.2 Market Restraints Analysis 13.1.3 Market Trends Analysis 13.2 Merger, Acquisition and New Investment 13.3 News of Product Release 14 Global Business Process Market Forecast 14.1 Global Business Process Market Value & Volume Forecast, by Type (2020-2025) 14.1.1 Operations Market Value and Volume Forecast (2020-2025) 14.1.2 Accounting and Finance Market Value and Volume Forecast (2020-2025) 14.1.3 Sales and Marketing Market Value and Volume Forecast (2020-2025) 14.1.4 Customer Service and Support Market Value and Volume Forecast (2020-2025) 14.1.5 Human Resource Management (HRM) Market Value and Volume Forecast (2020-2025) 14.1.6 Procurement and Supply Chain Management Market Value and Volume Forecast (2020-2025) 14.1.7 Others Market Value and Volume Forecast (2020-2025) 14.2 Global Business Process Market Value & Volume Forecast, by Application (2020-2025) 14.2.1 BFSI Market Value and Volume Forecast (2020-2025) 14.2.2 Telecom and IT Market Value and Volume Forecast (2020-2025) 14.2.3 Manufacturing Market Value and Volume Forecast (2020-2025) 14.2.4 ECommerce and Retail Market Value and Volume Forecast (2020-2025) 14.2.5 Healthcare Market Value and Volume Forecast (2020-2025) 14.2.6 Government Market Value and Volume Forecast (2020-2025) 14.2.7 Others Market Value and Volume Forecast (2020-2025) 14.3 Business Process Market Analysis and Forecast by Region 14.3.1 North America Market Value and Consumption Forecast (2020-2025) 14.3.2 Europe Market Value and Consumption Forecast (2020-2025) 14.3.3 Asia Pacific Market Value and Consumption Forecast (2020-2025) 14.3.4 Middle East and Africa Market Value and Consumption Forecast (2020-2025) 14.3.5 South America Market Value and Consumption Forecast (2020-2025) 15 New Project Feasibility Analysis 15.1 Industry Barriers and New Entrants SWOT Analysis 15.1.1 Porter’s Five Forces Analysis 15.1.2 New Entrants SWOT Analysis 15.2 Analysis and Suggestions on New Project Investment  

List of Tables and Figures Figure Product Picture of Business Process Table Product Specification of Business Process Table Business Process Key Market Segments Table Key Players Business Process Covered Figure Global Business Process Market Size, 2015 – 2025 Table Different Types of Business Process Figure Global Business Process Value ($) Segment by Type from 2015-2020 Figure Global Business Process Market Share by Types in 2019 Table Different Applications of Business Process Figure Global Business Process Value ($) Segment by Applications from 2015-2020 Figure Global Business Process Market Share by Applications in 2019 Figure Global Business Process Market Share by Regions in 2019 Figure North America Business Process Production Value ($) and Growth Rate (2015-2020) Figure Europe Business Process Production Value ($) and Growth Rate (2015-2020) Figure Asia Pacific Business Process Production Value ($) and Growth Rate (2015-2020) Figure Middle East and Africa Business Process Production Value ($) and Growth Rate (2015-2020) Figure South America Business Process Production Value ($) and Growth Rate (2015-2020) Table Global COVID-19 Status and Economic Overview Figure Global COVID-19 Status Figure COVID-19 Comparison of Major Countries Figure Industry Chain Analysis of Business Process Table Upstream Raw Material Suppliers of Business Process with Contact Information Table Major Players Headquarters, and Service Area of Business Process Figure Major Players Production Value Market Share of Business Process in 2019 Table Major Players Business Process Product Types in 2019 Figure Production Process of Business Process Figure Manufacturing Cost Structure of Business Process Figure Channel Status of Business Process Table Major Distributors of Business Process with Contact Information Table Major Downstream Buyers of Business Process with Contact Information Table Global Business Process Value ($) by Type (2015-2020) Table Global Business Process Value Share by Type (2015-2020) Figure Global Business Process Value Share by Type (2015-2020) Table Global Business Process Production by Type (2015-2020) Table Global Business Process Production Share by Type (2015-2020) Figure Global Business Process Production Share by Type (2015-2020) Figure Global Business Process Value ($) and Growth Rate of Operations (2015-2020) Figure Global Business Process Value ($) and Growth Rate of Accounting and Finance (2015-2020) Figure Global Business Process Value ($) and Growth Rate of Sales and Marketing (2015-2020) Figure Global Business Process Value ($) and Growth Rate of Customer Service and Support (2015-2020) Figure Global Business Process Value ($) and Growth Rate of Human Resource Management (HRM) (2015-2020) Figure Global Business Process Value ($) and Growth Rate of Procurement and Supply Chain Management (2015-2020) Figure Global Business Process Value ($) and Growth Rate of Others (2015-2020) Figure Global Business Process Price by Type (2015-2020) Figure Downstream Market Overview Table Global Business Process Consumption by Application (2015-2020) Table Global Business Process Consumption Market Share by Application (2015-2020) Figure Global Business Process Consumption Market Share by Application (2015-2020) Figure Global Business Process Consumption and Growth Rate of BFSI (2015-2020) Figure Global Business Process Consumption and Growth Rate of Telecom and IT (2015-2020) Figure Global Business Process Consumption and Growth Rate of Manufacturing (2015-2020) Figure Global Business Process Consumption and Growth Rate of ECommerce and Retail (2015-2020) Figure Global Business Process Consumption and Growth Rate of Healthcare (2015-2020) Figure Global Business Process Consumption and Growth Rate of Government (2015-2020) Figure Global Business Process Consumption and Growth Rate of Others (2015-2020) Figure Global Business Process Sales and Growth Rate (2015-2020) Figure Global Business Process Revenue (M USD) and Growth (2015-2020) Table Global Business Process Sales by Regions (2015-2020) Table Global Business Process Sales Market Share by Regions (2015-2020) Table Global Business Process Revenue (M USD) by Regions (2015-2020) Table Global Business Process Revenue Market Share by Regions (2015-2020) Table Global Business Process Revenue Market Share by Regions in 2015 Table Global Business Process Revenue Market Share by Regions in 2019 Figure North America Business Process Sales and Growth Rate (2015-2020) Figure Europe Business Process Sales and Growth Rate (2015-2020) Figure Asia-Pacific Business Process Sales and Growth Rate (2015-2020) Figure Middle East and Africa Business Process Sales and Growth Rate (2015-2020) Figure South America Business Process Sales and Growth Rate (2015-2020) Figure North America COVID-19 Status Figure North America COVID-19 Confirmed Cases Major Distribution Figure North America Business Process Revenue (M USD) and Growth (2015-2020) Table North America Business Process Sales by Countries (2015-2020) Table North America Business Process Sales Market Share by Countries (2015-2020) Table North America Business Process Revenue (M USD) by Countries (2015-2020) Table North America Business Process Revenue Market Share by Countries (2015-2020) Figure United States Business Process Sales and Growth Rate (2015-2020) Figure Canada Business Process Sales and Growth Rate (2015-2020) Figure Mexico Business Process Sales and Growth (2015-2020) Figure Europe COVID-19 Status Figure Europe COVID-19 Confirmed Cases Major Distribution Figure Europe Business Process Revenue (M USD) and Growth (2015-2020) Table Europe Business Process Sales by Countries (2015-2020) Table Europe Business Process Sales Market Share by Countries (2015-2020) Table Europe Business Process Revenue (M USD) by Countries (2015-2020) Table Europe Business Process Revenue Market Share by Countries (2015-2020) Figure Germany Business Process Sales and Growth Rate (2015-2020) Figure UK Business Process Sales and Growth Rate (2015-2020) Figure France Business Process Sales and Growth (2015-2020) Figure Italy Business Process Sales and Growth (2015-2020) Figure Spain Business Process Sales and Growth (2015-2020) Figure Russia Business Process Sales and Growth (2015-2020) Figure Asia Pacific COVID-19 Status Figure Asia Pacific Business Process Revenue (M USD) and Growth (2015-2020) Table Asia Pacific Business Process Sales by Countries (2015-2020) Table Asia Pacific Business Process Sales Market Share by Countries (2015-2020) Table Asia Pacific Business Process Revenue (M USD) by Countries (2015-2020) Table Asia Pacific Business Process Revenue Market Share by Countries (2015-2020) Figure China Business Process Sales and Growth Rate (2015-2020) Figure Japan Business Process Sales and Growth Rate (2015-2020) Figure South Korea Business Process Sales and Growth (2015-2020) Figure India Business Process Sales and Growth (2015-2020) Figure Southeast Asia Business Process Sales and Growth (2015-2020) Figure Australia Business Process Sales and Growth (2015-2020) Figure Middle East Business Process Revenue (M USD) and Growth (2015-2020) Table Middle East Business Process Sales by Countries (2015-2020) Table Middle East and Africa Business Process Sales Market Share by Countries (2015-2020) Table Middle East and Africa Business Process Revenue (M USD) by Countries (2015-2020) Table Middle East and Africa Business Process Revenue Market Share by Countries (2015-2020) Figure Saudi Arabia Business Process Sales and Growth Rate (2015-2020) Figure UAE Business Process Sales and Growth Rate (2015-2020) Figure Egypt Business Process Sales and Growth (2015-2020) Figure Nigeria Business Process Sales and Growth (2015-2020) Figure South Africa Business Process Sales and Growth (2015-2020) Figure South America Business Process Revenue (M USD) and Growth (2015-2020) Table South America Business Process Sales by Countries (2015-2020) Table South America Business Process Sales Market Share by Countries (2015-2020) Table South America Business Process Revenue (M USD) by Countries (2015-2020) Table South America Business Process Revenue Market Share by Countries (2015-2020) Figure Brazil Business Process Sales and Growth Rate (2015-2020) Figure Argentina Business Process Sales and Growth Rate (2015-2020) Figure Columbia Business Process Sales and Growth (2015-2020) Figure Chile Business Process Sales and Growth (2015-2020) Figure Top 3 Market Share of Business Process Companies in 2019 Figure Top 6 Market Share of Business Process Companies in 2019 Table Major Players Production Value ($) Share (2015-2020) Table Capgemini Profile Table Capgemini Product Introduction Figure Capgemini Production and Growth Rate Figure Capgemini Value ($) Market Share 2015-2020 Table Accenture Profile Table Accenture Product Introduction Figure Accenture Production and Growth Rate Figure Accenture Value ($) Market Share 2015-2020 Table Fujitsu Profile Table Fujitsu Product Introduction Figure Fujitsu Production and Growth Rate Figure Fujitsu Value ($) Market Share 2015-2020 Table IBM Profile Table IBM Product Introduction Figure IBM Production and Growth Rate Figure IBM Value ($) Market Share 2015-2020 Table HCL Profile Table HCL Product Introduction Figure HCL Production and Growth Rate Figure HCL Value ($) Market Share 2015-2020 Table Oracle Profile Table Oracle Product Introduction Figure Oracle Production and Growth Rate Figure Oracle Value ($) Market Share 2015-2020 Table Genpact Profile Table Genpact Product Introduction Figure Genpact Production and Growth Rate Figure Genpact Value ($) Market Share 2015-2020 Table Wipro Profile Table Wipro Product Introduction Figure Wipro Production and Growth Rate Figure Wipro Value ($) Market Share 2015-2020 Table SAP SE Profile Table SAP SE Product Introduction Figure SAP SE Production and Growth Rate Figure SAP SE Value ($) Market Share 2015-2020 Table EXL Profile Table EXL Product Introduction Figure EXL Production and Growth Rate Figure EXL Value ($) Market Share 2015-2020 Table TCS Profile Table TCS Product Introduction Figure TCS Production and Growth Rate Figure TCS Value ($) Market Share 2015-2020 Table Cognizant Profile Table Cognizant Product Introduction Figure Cognizant Production and Growth Rate Figure Cognizant Value ($) Market Share 2015-2020 Table Market Driving Factors of Business Process Table Merger, Acquisition and New Investment Table Global Business Process Market Value ($) Forecast, by Type Table Global Business Process Market Volume Forecast, by Type Figure Global Business Process Market Value ($) and Growth Rate Forecast of Operations (2020-2025) Figure Global Business Process Market Volume ($) and Growth Rate Forecast of Operations (2020-2025) Figure Global Business Process Market Value ($) and Growth Rate Forecast of Accounting and Finance (2020-2025) Figure Global Business Process Market Volume ($) and Growth Rate Forecast of Accounting and Finance (2020-2025) Figure Global Business Process Market Value ($) and Growth Rate Forecast of Sales and Marketing (2020-2025) Figure Global Business Process Market Volume ($) and Growth Rate Forecast of Sales and Marketing (2020-2025) Figure Global Business Process Market Value ($) and Growth Rate Forecast of Customer Service and Support (2020-2025) Figure Global Business Process Market Volume ($) and Growth Rate Forecast of Customer Service and Support (2020-2025) Figure Global Business Process Market Value ($) and Growth Rate Forecast of Human Resource Management (HRM) (2020-2025) Figure Global Business Process Market Volume ($) and Growth Rate Forecast of Human Resource Management (HRM) (2020-2025) Figure Global Business Process Market Value ($) and Growth Rate Forecast of Procurement and Supply Chain Management (2020-2025) Figure Global Business Process Market Volume ($) and Growth Rate Forecast of Procurement and Supply Chain Management (2020-2025) Figure Global Business Process Market Value ($) and Growth Rate Forecast of Others (2020-2025) Figure Global Business Process Market Volume ($) and Growth Rate Forecast of Others (2020-2025) Table Global Market Value ($) Forecast by Application (2020-2025) Table Global Market Volume Forecast by Application (2020-2025) Figure Market Value ($) and Growth Rate Forecast of BFSI (2020-2025) Figure Market Volume and Growth Rate Forecast of BFSI (2020-2025) Figure Market Value ($) and Growth Rate Forecast of Telecom and IT (2020-2025) Figure Market Volume and Growth Rate Forecast of Telecom and IT (2020-2025) Figure Market Value ($) and Growth Rate Forecast of Manufacturing (2020-2025) Figure Market Volume and Growth Rate Forecast of Manufacturing (2020-2025) Figure Market Value ($) and Growth Rate Forecast of ECommerce and Retail (2020-2025) Figure Market Volume and Growth Rate Forecast of ECommerce and Retail (2020-2025) Figure Market Value ($) and Growth Rate Forecast of Healthcare (2020-2025) Figure Market Volume and Growth Rate Forecast of Healthcare (2020-2025) Figure Market Value ($) and Growth Rate Forecast of Government (2020-2025) Figure Market Volume and Growth Rate Forecast of Government (2020-2025) Figure Market Value ($) and Growth Rate Forecast of Others (2020-2025) Figure Market Volume and Growth Rate Forecast of Others (2020-2025) Figure North America Market Value ($) and Growth Rate Forecast (2020-2025) Figure North America Consumption and Growth Rate Forecast (2020-2025) Figure Europe Market Value ($) and Growth Rate Forecast (2020-2025) Figure Europe Consumption and Growth Rate Forecast (2020-2025) Figure Asia Pacific Market Value ($) and Growth Rate Forecast (2020-2025) Figure Asia Pacific Consumption and Growth Rate Forecast (2020-2025) Figure Middle East and Africa Market Value ($) and Growth Rate Forecast (2020-2025) Figure Middle East and Africa Consumption and Growth Rate Forecast (2020-2025) Figure South America Market Value ($) and Growth Rate Forecast (2020-2025) Figure South America Consumption and Growth Rate Forecast (2020-2025) Figure Porter’s Five Forces Analysis Table New Entrants SWOT Analysis Table New Project Analysis of Investment Recovery