1 Report Overview 1.1 Study Scope 1.2 Key Market Segments 1.3 Players Covered: Ranking by VoIP Softphones Revenue 1.4 Market Analysis by Type 1.4.1 Global VoIP Softphones Market Size Growth Rate by Type: 2020 VS 2026 1.4.2 Cloud-based 1.4.3 On-premises 1.5 Market by Application 1.5.1 Global VoIP Softphones Market Share by Application: 2020 VS 2026 1.5.2 Small and Medium Enterprises (SMEs) 1.5.3 Large Enterprises 1.6 Coronavirus Disease 2019 (Covid-19): VoIP Softphones Industry Impact 1.6.1 How the Covid-19 is Affecting the VoIP Softphones Industry 1.6.1.1 VoIP Softphones Business Impact Assessment - Covid-19 1.6.1.2 Supply Chain Challenges 1.6.1.3 COVID-19’s Impact On Crude Oil and Refined Products 1.6.2 Market Trends and VoIP Softphones Potential Opportunities in the COVID-19 Landscape 1.6.3 Measures / Proposal against Covid-19 1.6.3.1 Government Measures to Combat Covid-19 Impact 1.6.3.2 Proposal for VoIP Softphones Players to Combat Covid-19 Impact 1.7 Study Objectives 1.8 Years Considered 2 Global Growth Trends by Regions 2.1 VoIP Softphones Market Perspective (2015-2026) 2.2 VoIP Softphones Growth Trends by Regions 2.2.1 VoIP Softphones Market Size by Regions: 2015 VS 2020 VS 2026 2.2.2 VoIP Softphones Historic Market Share by Regions (2015-2020) 2.2.3 VoIP Softphones Forecasted Market Size by Regions (2021-2026) 2.3 Industry Trends and Growth Strategy 2.3.1 Market Top Trends 2.3.2 Market Drivers 2.3.3 Market Challenges 2.3.4 Porter’s Five Forces Analysis 2.3.5 VoIP Softphones Market Growth Strategy 2.3.6 Primary Interviews with Key VoIP Softphones Players (Opinion Leaders) 3 Competition Landscape by Key Players 3.1 Global Top VoIP Softphones Players by Market Size 3.1.1 Global Top VoIP Softphones Players by Revenue (2015-2020) 3.1.2 Global VoIP Softphones Revenue Market Share by Players (2015-2020) 3.1.3 Global VoIP Softphones Market Share by Company Type (Tier 1, Tier 2 and Tier 3) 3.2 Global VoIP Softphones Market Concentration Ratio 3.2.1 Global VoIP Softphones Market Concentration Ratio (CR5 and HHI) 3.2.2 Global Top 10 and Top 5 Companies by VoIP Softphones Revenue in 2019 3.3 VoIP Softphones Key Players Head office and Area Served 3.4 Key Players VoIP Softphones Product Solution and Service 3.5 Date of Enter into VoIP Softphones Market 3.6 Mergers & Acquisitions, Expansion Plans 4 Breakdown Data by Type (2015-2026) 4.1 Global VoIP Softphones Historic Market Size by Type (2015-2020) 4.2 Global VoIP Softphones Forecasted Market Size by Type (2021-2026) 5 VoIP Softphones Breakdown Data by Application (2015-2026) 5.1 Global VoIP Softphones Market Size by Application (2015-2020) 5.2 Global VoIP Softphones Forecasted Market Size by Application (2021-2026) 6 North America 6.1 North America VoIP Softphones Market Size (2015-2020) 6.2 VoIP Softphones Key Players in North America (2019-2020) 6.3 North America VoIP Softphones Market Size by Type (2015-2020) 6.4 North America VoIP Softphones Market Size by Application (2015-2020) 7 Europe 7.1 Europe VoIP Softphones Market Size (2015-2020) 7.2 VoIP Softphones Key Players in Europe (2019-2020) 7.3 Europe VoIP Softphones Market Size by Type (2015-2020) 7.4 Europe VoIP Softphones Market Size by Application (2015-2020) 8 China 8.1 China VoIP Softphones Market Size (2015-2020) 8.2 VoIP Softphones Key Players in China (2019-2020) 8.3 China VoIP Softphones Market Size by Type (2015-2020) 8.4 China VoIP Softphones Market Size by Application (2015-2020) 9 Japan 9.1 Japan VoIP Softphones Market Size (2015-2020) 9.2 VoIP Softphones Key Players in Japan (2019-2020) 9.3 Japan VoIP Softphones Market Size by Type (2015-2020) 9.4 Japan VoIP Softphones Market Size by Application (2015-2020) 10 Southeast Asia 10.1 Southeast Asia VoIP Softphones Market Size (2015-2020) 10.2 VoIP Softphones Key Players in Southeast Asia (2019-2020) 10.3 Southeast Asia VoIP Softphones Market Size by Type (2015-2020) 10.4 Southeast Asia VoIP Softphones Market Size by Application (2015-2020) 11 India 11.1 India VoIP Softphones Market Size (2015-2020) 11.2 VoIP Softphones Key Players in India (2019-2020) 11.3 India VoIP Softphones Market Size by Type (2015-2020) 11.4 India VoIP Softphones Market Size by Application (2015-2020) 12 Central & South America 12.1 Central & South America VoIP Softphones Market Size (2015-2020) 12.2 VoIP Softphones Key Players in Central & South America (2019-2020) 12.3 Central & South America VoIP Softphones Market Size by Type (2015-2020) 12.4 Central & South America VoIP Softphones Market Size by Application (2015-2020) 13 Key Players Profiles 13.1 Nextiva 13.1.1 Nextiva Company Details 13.1.2 Nextiva Business Overview and Its Total Revenue 13.1.3 Nextiva VoIP Softphones Introduction 13.1.4 Nextiva Revenue in VoIP Softphones Business (2015-2020)) 13.1.5 Nextiva Recent Development 13.2 RingCentral 13.2.1 RingCentral Company Details 13.2.2 RingCentral Business Overview and Its Total Revenue 13.2.3 RingCentral VoIP Softphones Introduction 13.2.4 RingCentral Revenue in VoIP Softphones Business (2015-2020) 13.2.5 RingCentral Recent Development 13.3 Jive Communications 13.3.1 Jive Communications Company Details 13.3.2 Jive Communications Business Overview and Its Total Revenue 13.3.3 Jive Communications VoIP Softphones Introduction 13.3.4 Jive Communications Revenue in VoIP Softphones Business (2015-2020) 13.3.5 Jive Communications Recent Development 13.4 Vonage Business 13.4.1 Vonage Business Company Details 13.4.2 Vonage Business Business Overview and Its Total Revenue 13.4.3 Vonage Business VoIP Softphones Introduction 13.4.4 Vonage Business Revenue in VoIP Softphones Business (2015-2020) 13.4.5 Vonage Business Recent Development 13.5 Dialpad 13.5.1 Dialpad Company Details 13.5.2 Dialpad Business Overview and Its Total Revenue 13.5.3 Dialpad VoIP Softphones Introduction 13.5.4 Dialpad Revenue in VoIP Softphones Business (2015-2020) 13.5.5 Dialpad Recent Development 13.6 8x8 13.6.1 8x8 Company Details 13.6.2 8x8 Business Overview and Its Total Revenue 13.6.3 8x8 VoIP Softphones Introduction 13.6.4 8x8 Revenue in VoIP Softphones Business (2015-2020) 13.6.5 8x8 Recent Development 13.7 Ooma 13.7.1 Ooma Company Details 13.7.2 Ooma Business Overview and Its Total Revenue 13.7.3 Ooma VoIP Softphones Introduction 13.7.4 Ooma Revenue in VoIP Softphones Business (2015-2020) 13.7.5 Ooma Recent Development 13.8 FluentStream 13.8.1 FluentStream Company Details 13.8.2 FluentStream Business Overview and Its Total Revenue 13.8.3 FluentStream VoIP Softphones Introduction 13.8.4 FluentStream Revenue in VoIP Softphones Business (2015-2020) 13.8.5 FluentStream Recent Development 13.9 net2phone 13.9.1 net2phone Company Details 13.9.2 net2phone Business Overview and Its Total Revenue 13.9.3 net2phone VoIP Softphones Introduction 13.9.4 net2phone Revenue in VoIP Softphones Business (2015-2020) 13.9.5 net2phone Recent Development 13.10 Versature 13.10.1 Versature Company Details 13.10.2 Versature Business Overview and Its Total Revenue 13.10.3 Versature VoIP Softphones Introduction 13.10.4 Versature Revenue in VoIP Softphones Business (2015-2020) 13.10.5 Versature Recent Development 14 Analyst's Viewpoints/Conclusions 15 Appendix 15.1 Research Methodology 15.1.1 Methodology/Research Approach 15.1.2 Data Source 15.2 Disclaimer 15.3 Author Details

List of Tables Table 1. VoIP Softphones Key Market Segments Table 2. Key Players Covered: Ranking by VoIP Softphones Revenue Table 3. Ranking of Global Top VoIP Softphones Manufacturers by Revenue (US$ Million) in 2019 Table 4. Global VoIP Softphones Market Size Growth Rate by Type (US$ Million): 2020 VS 2026 Table 5. Key Players of Cloud-based Table 6. Key Players of On-premises Table 7. COVID-19 Impact Global Market: (Four VoIP Softphones Market Size Forecast Scenarios) Table 8. Opportunities and Trends for VoIP Softphones Players in the COVID-19 Landscape Table 9. Present Opportunities in China & Elsewhere Due to the Coronavirus Crisis Table 10. Key Regions/Countries Measures against Covid-19 Impact Table 11. Proposal for VoIP Softphones Players to Combat Covid-19 Impact Table 12. Global VoIP Softphones Market Size Growth by Application (US$ Million): 2020 VS 2026 Table 13. Global VoIP Softphones Market Size by Regions (US$ Million): 2020 VS 2026 Table 14. Global VoIP Softphones Market Size by Regions (2015-2020) (US$ Million) Table 15. Global VoIP Softphones Market Share by Regions (2015-2020) Table 16. Global VoIP Softphones Forecasted Market Size by Regions (2021-2026) (US$ Million) Table 17. Global VoIP Softphones Market Share by Regions (2021-2026) Table 18. Market Top Trends Table 19. Key Drivers: Impact Analysis Table 20. Key Challenges Table 21. VoIP Softphones Market Growth Strategy Table 22. Main Points Interviewed from Key VoIP Softphones Players Table 23. Global VoIP Softphones Revenue by Players (2015-2020) (Million US$) Table 24. Global VoIP Softphones Market Share by Players (2015-2020) Table 25. Global Top VoIP Softphones Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in VoIP Softphones as of 2019) Table 26. Global VoIP Softphones by Players Market Concentration Ratio (CR5 and HHI) Table 27. Key Players Headquarters and Area Served Table 28. Key Players VoIP Softphones Product Solution and Service Table 29. Date of Enter into VoIP Softphones Market Table 30. Mergers & Acquisitions, Expansion Plans Table 31. Global VoIP Softphones Market Size by Type (2015-2020) (Million US$) Table 32. Global VoIP Softphones Market Size Share by Type (2015-2020) Table 33. Global VoIP Softphones Revenue Market Share by Type (2021-2026) Table 34. Global VoIP Softphones Market Size Share by Application (2015-2020) Table 35. Global VoIP Softphones Market Size by Application (2015-2020) (Million US$) Table 36. Global VoIP Softphones Market Size Share by Application (2021-2026) Table 37. North America Key Players VoIP Softphones Revenue (2019-2020) (Million US$) Table 38. North America Key Players VoIP Softphones Market Share (2019-2020) Table 39. North America VoIP Softphones Market Size by Type (2015-2020) (Million US$) Table 40. North America VoIP Softphones Market Share by Type (2015-2020) Table 41. North America VoIP Softphones Market Size by Application (2015-2020) (Million US$) Table 42. North America VoIP Softphones Market Share by Application (2015-2020) Table 43. Europe Key Players VoIP Softphones Revenue (2019-2020) (Million US$) Table 44. Europe Key Players VoIP Softphones Market Share (2019-2020) Table 45. Europe VoIP Softphones Market Size by Type (2015-2020) (Million US$) Table 46. Europe VoIP Softphones Market Share by Type (2015-2020) Table 47. Europe VoIP Softphones Market Size by Application (2015-2020) (Million US$) Table 48. Europe VoIP Softphones Market Share by Application (2015-2020) Table 49. China Key Players VoIP Softphones Revenue (2019-2020) (Million US$) Table 50. China Key Players VoIP Softphones Market Share (2019-2020) Table 51. China VoIP Softphones Market Size by Type (2015-2020) (Million US$) Table 52. China VoIP Softphones Market Share by Type (2015-2020) Table 53. China VoIP Softphones Market Size by Application (2015-2020) (Million US$) Table 54. China VoIP Softphones Market Share by Application (2015-2020) Table 55. Japan Key Players VoIP Softphones Revenue (2019-2020) (Million US$) Table 56. Japan Key Players VoIP Softphones Market Share (2019-2020) Table 57. Japan VoIP Softphones Market Size by Type (2015-2020) (Million US$) Table 58. Japan VoIP Softphones Market Share by Type (2015-2020) Table 59. Japan VoIP Softphones Market Size by Application (2015-2020) (Million US$) Table 60. Japan VoIP Softphones Market Share by Application (2015-2020) Table 61. Southeast Asia Key Players VoIP Softphones Revenue (2019-2020) (Million US$) Table 62. Southeast Asia Key Players VoIP Softphones Market Share (2019-2020) Table 63. Southeast Asia VoIP Softphones Market Size by Type (2015-2020) (Million US$) Table 64. Southeast Asia VoIP Softphones Market Share by Type (2015-2020) Table 65. Southeast Asia VoIP Softphones Market Size by Application (2015-2020) (Million US$) Table 66. Southeast Asia VoIP Softphones Market Share by Application (2015-2020) Table 67. India Key Players VoIP Softphones Revenue (2019-2020) (Million US$) Table 68. India Key Players VoIP Softphones Market Share (2019-2020) Table 69. India VoIP Softphones Market Size by Type (2015-2020) (Million US$) Table 70. India VoIP Softphones Market Share by Type (2015-2020) Table 71. India VoIP Softphones Market Size by Application (2015-2020) (Million US$) Table 72. India VoIP Softphones Market Share by Application (2015-2020) Table 73. Central & South America Key Players VoIP Softphones Revenue (2019-2020) (Million US$) Table 74. Central & South America Key Players VoIP Softphones Market Share (2019-2020) Table 75. Central & South America VoIP Softphones Market Size by Type (2015-2020) (Million US$) Table 76. Central & South America VoIP Softphones Market Share by Type (2015-2020) Table 77. Central & South America VoIP Softphones Market Size by Application (2015-2020) (Million US$) Table 78. Central & South America VoIP Softphones Market Share by Application (2015-2020) Table 79. Nextiva Company Details Table 80. Nextiva Business Overview Table 81. Nextiva Product Table 82. Nextiva Revenue in VoIP Softphones Business (2015-2020) (Million US$) Table 83. Nextiva Recent Development Table 84. RingCentral Company Details Table 85. RingCentral Business Overview Table 86. RingCentral Product Table 87. RingCentral Revenue in VoIP Softphones Business (2015-2020) (Million US$) Table 88. RingCentral Recent Development Table 89. Jive Communications Company Details Table 90. Jive Communications Business Overview Table 91. Jive Communications Product Table 92. Jive Communications Revenue in VoIP Softphones Business (2015-2020) (Million US$) Table 93. Jive Communications Recent Development Table 94. Vonage Business Company Details Table 95. Vonage Business Business Overview Table 96. Vonage Business Product Table 97. Vonage Business Revenue in VoIP Softphones Business (2015-2020) (Million US$) Table 98. Vonage Business Recent Development Table 99. Dialpad Company Details Table 100. Dialpad Business Overview Table 101. Dialpad Product Table 102. Dialpad Revenue in VoIP Softphones Business (2015-2020) (Million US$) Table 103. Dialpad Recent Development Table 104. 8x8 Company Details Table 105. 8x8 Business Overview Table 106. 8x8 Product Table 107. 8x8 Revenue in VoIP Softphones Business (2015-2020) (Million US$) Table 108. 8x8 Recent Development Table 109. Ooma Company Details Table 110. Ooma Business Overview Table 111. Ooma Product Table 112. Ooma Revenue in VoIP Softphones Business (2015-2020) (Million US$) Table 113. Ooma Recent Development Table 114. FluentStream Business Overview Table 115. FluentStream Product Table 116. FluentStream Company Details Table 117. FluentStream Revenue in VoIP Softphones Business (2015-2020) (Million US$) Table 118. FluentStream Recent Development Table 119. net2phone Company Details Table 120. net2phone Business Overview Table 121. net2phone Product Table 122. net2phone Revenue in VoIP Softphones Business (2015-2020) (Million US$) Table 123. net2phone Recent Development Table 124. Versature Company Details Table 125. Versature Business Overview Table 126. Versature Product Table 127. Versature Revenue in VoIP Softphones Business (2015-2020) (Million US$) Table 128. Versature Recent Development Table 129. Research Programs/Design for This Report Table 130. Key Data Information from Secondary Sources Table 131. Key Data Information from Primary Sources List of Figures Figure 1. Global VoIP Softphones Market Share by Type: 2020 VS 2026 Figure 2. Cloud-based Features Figure 3. On-premises Features Figure 4. Global VoIP Softphones Market Share by Application: 2020 VS 2026 Figure 5. Small and Medium Enterprises (SMEs) Case Studies Figure 6. Large Enterprises Case Studies Figure 7. VoIP Softphones Report Years Considered Figure 8. Global VoIP Softphones Market Size YoY Growth 2015-2026 (US$ Million) Figure 9. Global VoIP Softphones Market Share by Regions: 2020 VS 2026 Figure 10. Global VoIP Softphones Market Share by Regions (2021-2026) Figure 11. Porter's Five Forces Analysis Figure 12. Global VoIP Softphones Market Share by Players in 2019 Figure 13. Global Top VoIP Softphones Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in VoIP Softphones as of 2019 Figure 14. The Top 10 and 5 Players Market Share by VoIP Softphones Revenue in 2019 Figure 15. North America VoIP Softphones Market Size YoY Growth (2015-2020) (Million US$) Figure 16. Europe VoIP Softphones Market Size YoY Growth (2015-2020) (Million US$) Figure 17. China VoIP Softphones Market Size YoY Growth (2015-2020) (Million US$) Figure 18. Japan VoIP Softphones Market Size YoY Growth (2015-2020) (Million US$) Figure 19. Southeast Asia VoIP Softphones Market Size YoY Growth (2015-2020) (Million US$) Figure 20. India VoIP Softphones Market Size YoY Growth (2015-2020) (Million US$) Figure 21. Central & South America VoIP Softphones Market Size YoY Growth (2015-2020) (Million US$) Figure 22. Nextiva Total Revenue (US$ Million): 2019 Compared with 2018 Figure 23. Nextiva Revenue Growth Rate in VoIP Softphones Business (2015-2020) Figure 24. RingCentral Total Revenue (US$ Million): 2019 Compared with 2018 Figure 25. RingCentral Revenue Growth Rate in VoIP Softphones Business (2015-2020) Figure 26. Jive Communications Total Revenue (US$ Million): 2019 Compared with 2018 Figure 27. Jive Communications Revenue Growth Rate in VoIP Softphones Business (2015-2020) Figure 28. Vonage Business Total Revenue (US$ Million): 2019 Compared with 2018 Figure 29. Vonage Business Revenue Growth Rate in VoIP Softphones Business (2015-2020) Figure 30. Dialpad Total Revenue (US$ Million): 2019 Compared with 2018 Figure 31. Dialpad Revenue Growth Rate in VoIP Softphones Business (2015-2020) Figure 32. 8x8 Total Revenue (US$ Million): 2019 Compared with 2018 Figure 33. 8x8 Revenue Growth Rate in VoIP Softphones Business (2015-2020) Figure 34. Ooma Total Revenue (US$ Million): 2019 Compared with 2018 Figure 35. Ooma Revenue Growth Rate in VoIP Softphones Business (2015-2020) Figure 36. FluentStream Total Revenue (US$ Million): 2019 Compared with 2018 Figure 37. FluentStream Revenue Growth Rate in VoIP Softphones Business (2015-2020) Figure 38. net2phone Total Revenue (US$ Million): 2019 Compared with 2018 Figure 39. net2phone Revenue Growth Rate in VoIP Softphones Business (2015-2020) Figure 40. Versature Total Revenue (US$ Million): 2019 Compared with 2018 Figure 41. Versature Revenue Growth Rate in VoIP Softphones Business (2015-2020) Figure 42. Bottom-up and Top-down Approaches for This Report Figure 43. Data Triangulation Figure 44. Key Executives Interviewed

Nextiva RingCentral Jive Communications Vonage Business Dialpad 8x8 Ooma FluentStream net2phone Versature