1 Report Overview 1.1 Study Scope 1.2 Key Market Segments 1.3 Players Covered: Ranking by Banking CRM Software Revenue 1.4 Market Analysis by Type 1.4.1 Global Banking CRM Software Market Size Growth Rate by Type: 2020 VS 2026 1.4.2 Cloud-based 1.4.3 On-premises 1.5 Market by Application 1.5.1 Global Banking CRM Software Market Share by Application: 2020 VS 2026 1.5.2 Small and Medium Enterprises (SMEs) 1.5.3 Large Enterprises 1.6 Coronavirus Disease 2019 (Covid-19): Banking CRM Software Industry Impact 1.6.1 How the Covid-19 is Affecting the Banking CRM Software Industry 1.6.1.1 Banking CRM Software Business Impact Assessment - Covid-19 1.6.1.2 Supply Chain Challenges 1.6.1.3 COVID-19’s Impact On Crude Oil and Refined Products 1.6.2 Market Trends and Banking CRM Software Potential Opportunities in the COVID-19 Landscape 1.6.3 Measures / Proposal against Covid-19 1.6.3.1 Government Measures to Combat Covid-19 Impact 1.6.3.2 Proposal for Banking CRM Software Players to Combat Covid-19 Impact 1.7 Study Objectives 1.8 Years Considered 2 Global Growth Trends by Regions 2.1 Banking CRM Software Market Perspective (2015-2026) 2.2 Banking CRM Software Growth Trends by Regions 2.2.1 Banking CRM Software Market Size by Regions: 2015 VS 2020 VS 2026 2.2.2 Banking CRM Software Historic Market Share by Regions (2015-2020) 2.2.3 Banking CRM Software Forecasted Market Size by Regions (2021-2026) 2.3 Industry Trends and Growth Strategy 2.3.1 Market Top Trends 2.3.2 Market Drivers 2.3.3 Market Challenges 2.3.4 Porter’s Five Forces Analysis 2.3.5 Banking CRM Software Market Growth Strategy 2.3.6 Primary Interviews with Key Banking CRM Software Players (Opinion Leaders) 3 Competition Landscape by Key Players 3.1 Global Top Banking CRM Software Players by Market Size 3.1.1 Global Top Banking CRM Software Players by Revenue (2015-2020) 3.1.2 Global Banking CRM Software Revenue Market Share by Players (2015-2020) 3.1.3 Global Banking CRM Software Market Share by Company Type (Tier 1, Tier 2 and Tier 3) 3.2 Global Banking CRM Software Market Concentration Ratio 3.2.1 Global Banking CRM Software Market Concentration Ratio (CR5 and HHI) 3.2.2 Global Top 10 and Top 5 Companies by Banking CRM Software Revenue in 2019 3.3 Banking CRM Software Key Players Head office and Area Served 3.4 Key Players Banking CRM Software Product Solution and Service 3.5 Date of Enter into Banking CRM Software Market 3.6 Mergers & Acquisitions, Expansion Plans 4 Breakdown Data by Type (2015-2026) 4.1 Global Banking CRM Software Historic Market Size by Type (2015-2020) 4.2 Global Banking CRM Software Forecasted Market Size by Type (2021-2026) 5 Banking CRM Software Breakdown Data by Application (2015-2026) 5.1 Global Banking CRM Software Market Size by Application (2015-2020) 5.2 Global Banking CRM Software Forecasted Market Size by Application (2021-2026) 6 North America 6.1 North America Banking CRM Software Market Size (2015-2020) 6.2 Banking CRM Software Key Players in North America (2019-2020) 6.3 North America Banking CRM Software Market Size by Type (2015-2020) 6.4 North America Banking CRM Software Market Size by Application (2015-2020) 7 Europe 7.1 Europe Banking CRM Software Market Size (2015-2020) 7.2 Banking CRM Software Key Players in Europe (2019-2020) 7.3 Europe Banking CRM Software Market Size by Type (2015-2020) 7.4 Europe Banking CRM Software Market Size by Application (2015-2020) 8 China 8.1 China Banking CRM Software Market Size (2015-2020) 8.2 Banking CRM Software Key Players in China (2019-2020) 8.3 China Banking CRM Software Market Size by Type (2015-2020) 8.4 China Banking CRM Software Market Size by Application (2015-2020) 9 Japan 9.1 Japan Banking CRM Software Market Size (2015-2020) 9.2 Banking CRM Software Key Players in Japan (2019-2020) 9.3 Japan Banking CRM Software Market Size by Type (2015-2020) 9.4 Japan Banking CRM Software Market Size by Application (2015-2020) 10 Southeast Asia 10.1 Southeast Asia Banking CRM Software Market Size (2015-2020) 10.2 Banking CRM Software Key Players in Southeast Asia (2019-2020) 10.3 Southeast Asia Banking CRM Software Market Size by Type (2015-2020) 10.4 Southeast Asia Banking CRM Software Market Size by Application (2015-2020) 11 India 11.1 India Banking CRM Software Market Size (2015-2020) 11.2 Banking CRM Software Key Players in India (2019-2020) 11.3 India Banking CRM Software Market Size by Type (2015-2020) 11.4 India Banking CRM Software Market Size by Application (2015-2020) 12 Central & South America 12.1 Central & South America Banking CRM Software Market Size (2015-2020) 12.2 Banking CRM Software Key Players in Central & South America (2019-2020) 12.3 Central & South America Banking CRM Software Market Size by Type (2015-2020) 12.4 Central & South America Banking CRM Software Market Size by Application (2015-2020) 13 Key Players Profiles 13.1 HubSpot 13.1.1 HubSpot Company Details 13.1.2 HubSpot Business Overview and Its Total Revenue 13.1.3 HubSpot Banking CRM Software Introduction 13.1.4 HubSpot Revenue in Banking CRM Software Business (2015-2020)) 13.1.5 HubSpot Recent Development 13.2 amoCRM 13.2.1 amoCRM Company Details 13.2.2 amoCRM Business Overview and Its Total Revenue 13.2.3 amoCRM Banking CRM Software Introduction 13.2.4 amoCRM Revenue in Banking CRM Software Business (2015-2020) 13.2.5 amoCRM Recent Development 13.3 Bitrix24 13.3.1 Bitrix24 Company Details 13.3.2 Bitrix24 Business Overview and Its Total Revenue 13.3.3 Bitrix24 Banking CRM Software Introduction 13.3.4 Bitrix24 Revenue in Banking CRM Software Business (2015-2020) 13.3.5 Bitrix24 Recent Development 13.4 Thryv 13.4.1 Thryv Company Details 13.4.2 Thryv Business Overview and Its Total Revenue 13.4.3 Thryv Banking CRM Software Introduction 13.4.4 Thryv Revenue in Banking CRM Software Business (2015-2020) 13.4.5 Thryv Recent Development 13.5 Zendesk 13.5.1 Zendesk Company Details 13.5.2 Zendesk Business Overview and Its Total Revenue 13.5.3 Zendesk Banking CRM Software Introduction 13.5.4 Zendesk Revenue in Banking CRM Software Business (2015-2020) 13.5.5 Zendesk Recent Development 13.6 Oracle 13.6.1 Oracle Company Details 13.6.2 Oracle Business Overview and Its Total Revenue 13.6.3 Oracle Banking CRM Software Introduction 13.6.4 Oracle Revenue in Banking CRM Software Business (2015-2020) 13.6.5 Oracle Recent Development 13.7 Lucrativ 13.7.1 Lucrativ Company Details 13.7.2 Lucrativ Business Overview and Its Total Revenue 13.7.3 Lucrativ Banking CRM Software Introduction 13.7.4 Lucrativ Revenue in Banking CRM Software Business (2015-2020) 13.7.5 Lucrativ Recent Development 13.8 FreeAgent CRM 13.8.1 FreeAgent CRM Company Details 13.8.2 FreeAgent CRM Business Overview and Its Total Revenue 13.8.3 FreeAgent CRM Banking CRM Software Introduction 13.8.4 FreeAgent CRM Revenue in Banking CRM Software Business (2015-2020) 13.8.5 FreeAgent CRM Recent Development 13.9 Salesforce.com 13.9.1 Salesforce.com Company Details 13.9.2 Salesforce.com Business Overview and Its Total Revenue 13.9.3 Salesforce.com Banking CRM Software Introduction 13.9.4 Salesforce.com Revenue in Banking CRM Software Business (2015-2020) 13.9.5 Salesforce.com Recent Development 13.10 Claritysoft 13.10.1 Claritysoft Company Details 13.10.2 Claritysoft Business Overview and Its Total Revenue 13.10.3 Claritysoft Banking CRM Software Introduction 13.10.4 Claritysoft Revenue in Banking CRM Software Business (2015-2020) 13.10.5 Claritysoft Recent Development 14 Analyst's Viewpoints/Conclusions 15 Appendix 15.1 Research Methodology 15.1.1 Methodology/Research Approach 15.1.2 Data Source 15.2 Disclaimer 15.3 Author Details

List of Tables Table 1. Banking CRM Software Key Market Segments Table 2. Key Players Covered: Ranking by Banking CRM Software Revenue Table 3. Ranking of Global Top Banking CRM Software Manufacturers by Revenue (US$ Million) in 2019 Table 4. Global Banking CRM Software Market Size Growth Rate by Type (US$ Million): 2020 VS 2026 Table 5. Key Players of Cloud-based Table 6. Key Players of On-premises Table 7. COVID-19 Impact Global Market: (Four Banking CRM Software Market Size Forecast Scenarios) Table 8. Opportunities and Trends for Banking CRM Software Players in the COVID-19 Landscape Table 9. Present Opportunities in China & Elsewhere Due to the Coronavirus Crisis Table 10. Key Regions/Countries Measures against Covid-19 Impact Table 11. Proposal for Banking CRM Software Players to Combat Covid-19 Impact Table 12. Global Banking CRM Software Market Size Growth by Application (US$ Million): 2020 VS 2026 Table 13. Global Banking CRM Software Market Size by Regions (US$ Million): 2020 VS 2026 Table 14. Global Banking CRM Software Market Size by Regions (2015-2020) (US$ Million) Table 15. Global Banking CRM Software Market Share by Regions (2015-2020) Table 16. Global Banking CRM Software Forecasted Market Size by Regions (2021-2026) (US$ Million) Table 17. Global Banking CRM Software Market Share by Regions (2021-2026) Table 18. Market Top Trends Table 19. Key Drivers: Impact Analysis Table 20. Key Challenges Table 21. Banking CRM Software Market Growth Strategy Table 22. Main Points Interviewed from Key Banking CRM Software Players Table 23. Global Banking CRM Software Revenue by Players (2015-2020) (Million US$) Table 24. Global Banking CRM Software Market Share by Players (2015-2020) Table 25. Global Top Banking CRM Software Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Banking CRM Software as of 2019) Table 26. Global Banking CRM Software by Players Market Concentration Ratio (CR5 and HHI) Table 27. Key Players Headquarters and Area Served Table 28. Key Players Banking CRM Software Product Solution and Service Table 29. Date of Enter into Banking CRM Software Market Table 30. Mergers & Acquisitions, Expansion Plans Table 31. Global Banking CRM Software Market Size by Type (2015-2020) (Million US$) Table 32. Global Banking CRM Software Market Size Share by Type (2015-2020) Table 33. Global Banking CRM Software Revenue Market Share by Type (2021-2026) Table 34. Global Banking CRM Software Market Size Share by Application (2015-2020) Table 35. Global Banking CRM Software Market Size by Application (2015-2020) (Million US$) Table 36. Global Banking CRM Software Market Size Share by Application (2021-2026) Table 37. North America Key Players Banking CRM Software Revenue (2019-2020) (Million US$) Table 38. North America Key Players Banking CRM Software Market Share (2019-2020) Table 39. North America Banking CRM Software Market Size by Type (2015-2020) (Million US$) Table 40. North America Banking CRM Software Market Share by Type (2015-2020) Table 41. North America Banking CRM Software Market Size by Application (2015-2020) (Million US$) Table 42. North America Banking CRM Software Market Share by Application (2015-2020) Table 43. Europe Key Players Banking CRM Software Revenue (2019-2020) (Million US$) Table 44. Europe Key Players Banking CRM Software Market Share (2019-2020) Table 45. Europe Banking CRM Software Market Size by Type (2015-2020) (Million US$) Table 46. Europe Banking CRM Software Market Share by Type (2015-2020) Table 47. Europe Banking CRM Software Market Size by Application (2015-2020) (Million US$) Table 48. Europe Banking CRM Software Market Share by Application (2015-2020) Table 49. China Key Players Banking CRM Software Revenue (2019-2020) (Million US$) Table 50. China Key Players Banking CRM Software Market Share (2019-2020) Table 51. China Banking CRM Software Market Size by Type (2015-2020) (Million US$) Table 52. China Banking CRM Software Market Share by Type (2015-2020) Table 53. China Banking CRM Software Market Size by Application (2015-2020) (Million US$) Table 54. China Banking CRM Software Market Share by Application (2015-2020) Table 55. Japan Key Players Banking CRM Software Revenue (2019-2020) (Million US$) Table 56. Japan Key Players Banking CRM Software Market Share (2019-2020) Table 57. Japan Banking CRM Software Market Size by Type (2015-2020) (Million US$) Table 58. Japan Banking CRM Software Market Share by Type (2015-2020) Table 59. Japan Banking CRM Software Market Size by Application (2015-2020) (Million US$) Table 60. Japan Banking CRM Software Market Share by Application (2015-2020) Table 61. Southeast Asia Key Players Banking CRM Software Revenue (2019-2020) (Million US$) Table 62. Southeast Asia Key Players Banking CRM Software Market Share (2019-2020) Table 63. Southeast Asia Banking CRM Software Market Size by Type (2015-2020) (Million US$) Table 64. Southeast Asia Banking CRM Software Market Share by Type (2015-2020) Table 65. Southeast Asia Banking CRM Software Market Size by Application (2015-2020) (Million US$) Table 66. Southeast Asia Banking CRM Software Market Share by Application (2015-2020) Table 67. India Key Players Banking CRM Software Revenue (2019-2020) (Million US$) Table 68. India Key Players Banking CRM Software Market Share (2019-2020) Table 69. India Banking CRM Software Market Size by Type (2015-2020) (Million US$) Table 70. India Banking CRM Software Market Share by Type (2015-2020) Table 71. India Banking CRM Software Market Size by Application (2015-2020) (Million US$) Table 72. India Banking CRM Software Market Share by Application (2015-2020) Table 73. Central & South America Key Players Banking CRM Software Revenue (2019-2020) (Million US$) Table 74. Central & South America Key Players Banking CRM Software Market Share (2019-2020) Table 75. Central & South America Banking CRM Software Market Size by Type (2015-2020) (Million US$) Table 76. Central & South America Banking CRM Software Market Share by Type (2015-2020) Table 77. Central & South America Banking CRM Software Market Size by Application (2015-2020) (Million US$) Table 78. Central & South America Banking CRM Software Market Share by Application (2015-2020) Table 79. HubSpot Company Details Table 80. HubSpot Business Overview Table 81. HubSpot Product Table 82. HubSpot Revenue in Banking CRM Software Business (2015-2020) (Million US$) Table 83. HubSpot Recent Development Table 84. amoCRM Company Details Table 85. amoCRM Business Overview Table 86. amoCRM Product Table 87. amoCRM Revenue in Banking CRM Software Business (2015-2020) (Million US$) Table 88. amoCRM Recent Development Table 89. Bitrix24 Company Details Table 90. Bitrix24 Business Overview Table 91. Bitrix24 Product Table 92. Bitrix24 Revenue in Banking CRM Software Business (2015-2020) (Million US$) Table 93. Bitrix24 Recent Development Table 94. Thryv Company Details Table 95. Thryv Business Overview Table 96. Thryv Product Table 97. Thryv Revenue in Banking CRM Software Business (2015-2020) (Million US$) Table 98. Thryv Recent Development Table 99. Zendesk Company Details Table 100. Zendesk Business Overview Table 101. Zendesk Product Table 102. Zendesk Revenue in Banking CRM Software Business (2015-2020) (Million US$) Table 103. Zendesk Recent Development Table 104. Oracle Company Details Table 105. Oracle Business Overview Table 106. Oracle Product Table 107. Oracle Revenue in Banking CRM Software Business (2015-2020) (Million US$) Table 108. Oracle Recent Development Table 109. Lucrativ Company Details Table 110. Lucrativ Business Overview Table 111. Lucrativ Product Table 112. Lucrativ Revenue in Banking CRM Software Business (2015-2020) (Million US$) Table 113. Lucrativ Recent Development Table 114. FreeAgent CRM Business Overview Table 115. FreeAgent CRM Product Table 116. FreeAgent CRM Company Details Table 117. FreeAgent CRM Revenue in Banking CRM Software Business (2015-2020) (Million US$) Table 118. FreeAgent CRM Recent Development Table 119. Salesforce.com Company Details Table 120. Salesforce.com Business Overview Table 121. Salesforce.com Product Table 122. Salesforce.com Revenue in Banking CRM Software Business (2015-2020) (Million US$) Table 123. Salesforce.com Recent Development Table 124. Claritysoft Company Details Table 125. Claritysoft Business Overview Table 126. Claritysoft Product Table 127. Claritysoft Revenue in Banking CRM Software Business (2015-2020) (Million US$) Table 128. Claritysoft Recent Development Table 129. Research Programs/Design for This Report Table 130. Key Data Information from Secondary Sources Table 131. Key Data Information from Primary Sources List of Figures Figure 1. Global Banking CRM Software Market Share by Type: 2020 VS 2026 Figure 2. Cloud-based Features Figure 3. On-premises Features Figure 4. Global Banking CRM Software Market Share by Application: 2020 VS 2026 Figure 5. Small and Medium Enterprises (SMEs) Case Studies Figure 6. Large Enterprises Case Studies Figure 7. Banking CRM Software Report Years Considered Figure 8. Global Banking CRM Software Market Size YoY Growth 2015-2026 (US$ Million) Figure 9. Global Banking CRM Software Market Share by Regions: 2020 VS 2026 Figure 10. Global Banking CRM Software Market Share by Regions (2021-2026) Figure 11. Porter's Five Forces Analysis Figure 12. Global Banking CRM Software Market Share by Players in 2019 Figure 13. Global Top Banking CRM Software Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Banking CRM Software as of 2019 Figure 14. The Top 10 and 5 Players Market Share by Banking CRM Software Revenue in 2019 Figure 15. North America Banking CRM Software Market Size YoY Growth (2015-2020) (Million US$) Figure 16. Europe Banking CRM Software Market Size YoY Growth (2015-2020) (Million US$) Figure 17. China Banking CRM Software Market Size YoY Growth (2015-2020) (Million US$) Figure 18. Japan Banking CRM Software Market Size YoY Growth (2015-2020) (Million US$) Figure 19. Southeast Asia Banking CRM Software Market Size YoY Growth (2015-2020) (Million US$) Figure 20. India Banking CRM Software Market Size YoY Growth (2015-2020) (Million US$) Figure 21. Central & South America Banking CRM Software Market Size YoY Growth (2015-2020) (Million US$) Figure 22. HubSpot Total Revenue (US$ Million): 2019 Compared with 2018 Figure 23. HubSpot Revenue Growth Rate in Banking CRM Software Business (2015-2020) Figure 24. amoCRM Total Revenue (US$ Million): 2019 Compared with 2018 Figure 25. amoCRM Revenue Growth Rate in Banking CRM Software Business (2015-2020) Figure 26. Bitrix24 Total Revenue (US$ Million): 2019 Compared with 2018 Figure 27. Bitrix24 Revenue Growth Rate in Banking CRM Software Business (2015-2020) Figure 28. Thryv Total Revenue (US$ Million): 2019 Compared with 2018 Figure 29. Thryv Revenue Growth Rate in Banking CRM Software Business (2015-2020) Figure 30. Zendesk Total Revenue (US$ Million): 2019 Compared with 2018 Figure 31. Zendesk Revenue Growth Rate in Banking CRM Software Business (2015-2020) Figure 32. Oracle Total Revenue (US$ Million): 2019 Compared with 2018 Figure 33. Oracle Revenue Growth Rate in Banking CRM Software Business (2015-2020) Figure 34. Lucrativ Total Revenue (US$ Million): 2019 Compared with 2018 Figure 35. Lucrativ Revenue Growth Rate in Banking CRM Software Business (2015-2020) Figure 36. FreeAgent CRM Total Revenue (US$ Million): 2019 Compared with 2018 Figure 37. FreeAgent CRM Revenue Growth Rate in Banking CRM Software Business (2015-2020) Figure 38. Salesforce.com Total Revenue (US$ Million): 2019 Compared with 2018 Figure 39. Salesforce.com Revenue Growth Rate in Banking CRM Software Business (2015-2020) Figure 40. Claritysoft Total Revenue (US$ Million): 2019 Compared with 2018 Figure 41. Claritysoft Revenue Growth Rate in Banking CRM Software Business (2015-2020) Figure 42. Bottom-up and Top-down Approaches for This Report Figure 43. Data Triangulation Figure 44. Key Executives Interviewed

HubSpot amoCRM Bitrix24 Thryv Zendesk Oracle Lucrativ FreeAgent CRM Salesforce.com Claritysoft