1 Report Overview 1.1 Study Scope 1.2 Key Market Segments 1.3 Players Covered: Ranking by Higher Education CRM Software Revenue 1.4 Market Analysis by Type 1.4.1 Global Higher Education CRM Software Market Size Growth Rate by Type: 2020 VS 2026 1.4.2 Cloud-based 1.4.3 On-premises 1.5 Market by Application 1.5.1 Global Higher Education CRM Software Market Share by Application: 2020 VS 2026 1.5.2 Universities 1.5.3 Training Organizations 1.5.4 Others 1.6 Coronavirus Disease 2019 (Covid-19): Higher Education CRM Software Industry Impact 1.6.1 How the Covid-19 is Affecting the Higher Education CRM Software Industry 1.6.1.1 Higher Education CRM Software Business Impact Assessment - Covid-19 1.6.1.2 Supply Chain Challenges 1.6.1.3 COVID-19’s Impact On Crude Oil and Refined Products 1.6.2 Market Trends and Higher Education CRM Software Potential Opportunities in the COVID-19 Landscape 1.6.3 Measures / Proposal against Covid-19 1.6.3.1 Government Measures to Combat Covid-19 Impact 1.6.3.2 Proposal for Higher Education CRM Software Players to Combat Covid-19 Impact 1.7 Study Objectives 1.8 Years Considered 2 Global Growth Trends by Regions 2.1 Higher Education CRM Software Market Perspective (2015-2026) 2.2 Higher Education CRM Software Growth Trends by Regions 2.2.1 Higher Education CRM Software Market Size by Regions: 2015 VS 2020 VS 2026 2.2.2 Higher Education CRM Software Historic Market Share by Regions (2015-2020) 2.2.3 Higher Education CRM Software Forecasted Market Size by Regions (2021-2026) 2.3 Industry Trends and Growth Strategy 2.3.1 Market Top Trends 2.3.2 Market Drivers 2.3.3 Market Challenges 2.3.4 Porter’s Five Forces Analysis 2.3.5 Higher Education CRM Software Market Growth Strategy 2.3.6 Primary Interviews with Key Higher Education CRM Software Players (Opinion Leaders) 3 Competition Landscape by Key Players 3.1 Global Top Higher Education CRM Software Players by Market Size 3.1.1 Global Top Higher Education CRM Software Players by Revenue (2015-2020) 3.1.2 Global Higher Education CRM Software Revenue Market Share by Players (2015-2020) 3.1.3 Global Higher Education CRM Software Market Share by Company Type (Tier 1, Tier 2 and Tier 3) 3.2 Global Higher Education CRM Software Market Concentration Ratio 3.2.1 Global Higher Education CRM Software Market Concentration Ratio (CR5 and HHI) 3.2.2 Global Top 10 and Top 5 Companies by Higher Education CRM Software Revenue in 2019 3.3 Higher Education CRM Software Key Players Head office and Area Served 3.4 Key Players Higher Education CRM Software Product Solution and Service 3.5 Date of Enter into Higher Education CRM Software Market 3.6 Mergers & Acquisitions, Expansion Plans 4 Breakdown Data by Type (2015-2026) 4.1 Global Higher Education CRM Software Historic Market Size by Type (2015-2020) 4.2 Global Higher Education CRM Software Forecasted Market Size by Type (2021-2026) 5 Higher Education CRM Software Breakdown Data by Application (2015-2026) 5.1 Global Higher Education CRM Software Market Size by Application (2015-2020) 5.2 Global Higher Education CRM Software Forecasted Market Size by Application (2021-2026) 6 North America 6.1 North America Higher Education CRM Software Market Size (2015-2020) 6.2 Higher Education CRM Software Key Players in North America (2019-2020) 6.3 North America Higher Education CRM Software Market Size by Type (2015-2020) 6.4 North America Higher Education CRM Software Market Size by Application (2015-2020) 7 Europe 7.1 Europe Higher Education CRM Software Market Size (2015-2020) 7.2 Higher Education CRM Software Key Players in Europe (2019-2020) 7.3 Europe Higher Education CRM Software Market Size by Type (2015-2020) 7.4 Europe Higher Education CRM Software Market Size by Application (2015-2020) 8 China 8.1 China Higher Education CRM Software Market Size (2015-2020) 8.2 Higher Education CRM Software Key Players in China (2019-2020) 8.3 China Higher Education CRM Software Market Size by Type (2015-2020) 8.4 China Higher Education CRM Software Market Size by Application (2015-2020) 9 Japan 9.1 Japan Higher Education CRM Software Market Size (2015-2020) 9.2 Higher Education CRM Software Key Players in Japan (2019-2020) 9.3 Japan Higher Education CRM Software Market Size by Type (2015-2020) 9.4 Japan Higher Education CRM Software Market Size by Application (2015-2020) 10 Southeast Asia 10.1 Southeast Asia Higher Education CRM Software Market Size (2015-2020) 10.2 Higher Education CRM Software Key Players in Southeast Asia (2019-2020) 10.3 Southeast Asia Higher Education CRM Software Market Size by Type (2015-2020) 10.4 Southeast Asia Higher Education CRM Software Market Size by Application (2015-2020) 11 India 11.1 India Higher Education CRM Software Market Size (2015-2020) 11.2 Higher Education CRM Software Key Players in India (2019-2020) 11.3 India Higher Education CRM Software Market Size by Type (2015-2020) 11.4 India Higher Education CRM Software Market Size by Application (2015-2020) 12 Central & South America 12.1 Central & South America Higher Education CRM Software Market Size (2015-2020) 12.2 Higher Education CRM Software Key Players in Central & South America (2019-2020) 12.3 Central & South America Higher Education CRM Software Market Size by Type (2015-2020) 12.4 Central & South America Higher Education CRM Software Market Size by Application (2015-2020) 13 Key Players Profiles 13.1 HubSpot 13.1.1 HubSpot Company Details 13.1.2 HubSpot Business Overview and Its Total Revenue 13.1.3 HubSpot Higher Education CRM Software Introduction 13.1.4 HubSpot Revenue in Higher Education CRM Software Business (2015-2020)) 13.1.5 HubSpot Recent Development 13.2 Thryv 13.2.1 Thryv Company Details 13.2.2 Thryv Business Overview and Its Total Revenue 13.2.3 Thryv Higher Education CRM Software Introduction 13.2.4 Thryv Revenue in Higher Education CRM Software Business (2015-2020) 13.2.5 Thryv Recent Development 13.3 Oracle 13.3.1 Oracle Company Details 13.3.2 Oracle Business Overview and Its Total Revenue 13.3.3 Oracle Higher Education CRM Software Introduction 13.3.4 Oracle Revenue in Higher Education CRM Software Business (2015-2020) 13.3.5 Oracle Recent Development 13.4 Lucrativ 13.4.1 Lucrativ Company Details 13.4.2 Lucrativ Business Overview and Its Total Revenue 13.4.3 Lucrativ Higher Education CRM Software Introduction 13.4.4 Lucrativ Revenue in Higher Education CRM Software Business (2015-2020) 13.4.5 Lucrativ Recent Development 13.5 amoCRM 13.5.1 amoCRM Company Details 13.5.2 amoCRM Business Overview and Its Total Revenue 13.5.3 amoCRM Higher Education CRM Software Introduction 13.5.4 amoCRM Revenue in Higher Education CRM Software Business (2015-2020) 13.5.5 amoCRM Recent Development 13.6 FreeAgent CRM 13.6.1 FreeAgent CRM Company Details 13.6.2 FreeAgent CRM Business Overview and Its Total Revenue 13.6.3 FreeAgent CRM Higher Education CRM Software Introduction 13.6.4 FreeAgent CRM Revenue in Higher Education CRM Software Business (2015-2020) 13.6.5 FreeAgent CRM Recent Development 13.7 Salesforce.com 13.7.1 Salesforce.com Company Details 13.7.2 Salesforce.com Business Overview and Its Total Revenue 13.7.3 Salesforce.com Higher Education CRM Software Introduction 13.7.4 Salesforce.com Revenue in Higher Education CRM Software Business (2015-2020) 13.7.5 Salesforce.com Recent Development 13.8 Claritysoft 13.8.1 Claritysoft Company Details 13.8.2 Claritysoft Business Overview and Its Total Revenue 13.8.3 Claritysoft Higher Education CRM Software Introduction 13.8.4 Claritysoft Revenue in Higher Education CRM Software Business (2015-2020) 13.8.5 Claritysoft Recent Development 13.9 Freshworks 13.9.1 Freshworks Company Details 13.9.2 Freshworks Business Overview and Its Total Revenue 13.9.3 Freshworks Higher Education CRM Software Introduction 13.9.4 Freshworks Revenue in Higher Education CRM Software Business (2015-2020) 13.9.5 Freshworks Recent Development 13.10 Zoho 13.10.1 Zoho Company Details 13.10.2 Zoho Business Overview and Its Total Revenue 13.10.3 Zoho Higher Education CRM Software Introduction 13.10.4 Zoho Revenue in Higher Education CRM Software Business (2015-2020) 13.10.5 Zoho Recent Development 14 Analyst's Viewpoints/Conclusions 15 Appendix 15.1 Research Methodology 15.1.1 Methodology/Research Approach 15.1.2 Data Source 15.2 Disclaimer 15.3 Author Details

List of Tables Table 1. Higher Education CRM Software Key Market Segments Table 2. Key Players Covered: Ranking by Higher Education CRM Software Revenue Table 3. Ranking of Global Top Higher Education CRM Software Manufacturers by Revenue (US$ Million) in 2019 Table 4. Global Higher Education CRM Software Market Size Growth Rate by Type (US$ Million): 2020 VS 2026 Table 5. Key Players of Cloud-based Table 6. Key Players of On-premises Table 7. COVID-19 Impact Global Market: (Four Higher Education CRM Software Market Size Forecast Scenarios) Table 8. Opportunities and Trends for Higher Education CRM Software Players in the COVID-19 Landscape Table 9. Present Opportunities in China & Elsewhere Due to the Coronavirus Crisis Table 10. Key Regions/Countries Measures against Covid-19 Impact Table 11. Proposal for Higher Education CRM Software Players to Combat Covid-19 Impact Table 12. Global Higher Education CRM Software Market Size Growth by Application (US$ Million): 2020 VS 2026 Table 13. Global Higher Education CRM Software Market Size by Regions (US$ Million): 2020 VS 2026 Table 14. Global Higher Education CRM Software Market Size by Regions (2015-2020) (US$ Million) Table 15. Global Higher Education CRM Software Market Share by Regions (2015-2020) Table 16. Global Higher Education CRM Software Forecasted Market Size by Regions (2021-2026) (US$ Million) Table 17. Global Higher Education CRM Software Market Share by Regions (2021-2026) Table 18. Market Top Trends Table 19. Key Drivers: Impact Analysis Table 20. Key Challenges Table 21. Higher Education CRM Software Market Growth Strategy Table 22. Main Points Interviewed from Key Higher Education CRM Software Players Table 23. Global Higher Education CRM Software Revenue by Players (2015-2020) (Million US$) Table 24. Global Higher Education CRM Software Market Share by Players (2015-2020) Table 25. Global Top Higher Education CRM Software Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Higher Education CRM Software as of 2019) Table 26. Global Higher Education CRM Software by Players Market Concentration Ratio (CR5 and HHI) Table 27. Key Players Headquarters and Area Served Table 28. Key Players Higher Education CRM Software Product Solution and Service Table 29. Date of Enter into Higher Education CRM Software Market Table 30. Mergers & Acquisitions, Expansion Plans Table 31. Global Higher Education CRM Software Market Size by Type (2015-2020) (Million US$) Table 32. Global Higher Education CRM Software Market Size Share by Type (2015-2020) Table 33. Global Higher Education CRM Software Revenue Market Share by Type (2021-2026) Table 34. Global Higher Education CRM Software Market Size Share by Application (2015-2020) Table 35. Global Higher Education CRM Software Market Size by Application (2015-2020) (Million US$) Table 36. Global Higher Education CRM Software Market Size Share by Application (2021-2026) Table 37. North America Key Players Higher Education CRM Software Revenue (2019-2020) (Million US$) Table 38. North America Key Players Higher Education CRM Software Market Share (2019-2020) Table 39. North America Higher Education CRM Software Market Size by Type (2015-2020) (Million US$) Table 40. North America Higher Education CRM Software Market Share by Type (2015-2020) Table 41. North America Higher Education CRM Software Market Size by Application (2015-2020) (Million US$) Table 42. North America Higher Education CRM Software Market Share by Application (2015-2020) Table 43. Europe Key Players Higher Education CRM Software Revenue (2019-2020) (Million US$) Table 44. Europe Key Players Higher Education CRM Software Market Share (2019-2020) Table 45. Europe Higher Education CRM Software Market Size by Type (2015-2020) (Million US$) Table 46. Europe Higher Education CRM Software Market Share by Type (2015-2020) Table 47. Europe Higher Education CRM Software Market Size by Application (2015-2020) (Million US$) Table 48. Europe Higher Education CRM Software Market Share by Application (2015-2020) Table 49. China Key Players Higher Education CRM Software Revenue (2019-2020) (Million US$) Table 50. China Key Players Higher Education CRM Software Market Share (2019-2020) Table 51. China Higher Education CRM Software Market Size by Type (2015-2020) (Million US$) Table 52. China Higher Education CRM Software Market Share by Type (2015-2020) Table 53. China Higher Education CRM Software Market Size by Application (2015-2020) (Million US$) Table 54. China Higher Education CRM Software Market Share by Application (2015-2020) Table 55. Japan Key Players Higher Education CRM Software Revenue (2019-2020) (Million US$) Table 56. Japan Key Players Higher Education CRM Software Market Share (2019-2020) Table 57. Japan Higher Education CRM Software Market Size by Type (2015-2020) (Million US$) Table 58. Japan Higher Education CRM Software Market Share by Type (2015-2020) Table 59. Japan Higher Education CRM Software Market Size by Application (2015-2020) (Million US$) Table 60. Japan Higher Education CRM Software Market Share by Application (2015-2020) Table 61. Southeast Asia Key Players Higher Education CRM Software Revenue (2019-2020) (Million US$) Table 62. Southeast Asia Key Players Higher Education CRM Software Market Share (2019-2020) Table 63. Southeast Asia Higher Education CRM Software Market Size by Type (2015-2020) (Million US$) Table 64. Southeast Asia Higher Education CRM Software Market Share by Type (2015-2020) Table 65. Southeast Asia Higher Education CRM Software Market Size by Application (2015-2020) (Million US$) Table 66. Southeast Asia Higher Education CRM Software Market Share by Application (2015-2020) Table 67. India Key Players Higher Education CRM Software Revenue (2019-2020) (Million US$) Table 68. India Key Players Higher Education CRM Software Market Share (2019-2020) Table 69. India Higher Education CRM Software Market Size by Type (2015-2020) (Million US$) Table 70. India Higher Education CRM Software Market Share by Type (2015-2020) Table 71. India Higher Education CRM Software Market Size by Application (2015-2020) (Million US$) Table 72. India Higher Education CRM Software Market Share by Application (2015-2020) Table 73. Central & South America Key Players Higher Education CRM Software Revenue (2019-2020) (Million US$) Table 74. Central & South America Key Players Higher Education CRM Software Market Share (2019-2020) Table 75. Central & South America Higher Education CRM Software Market Size by Type (2015-2020) (Million US$) Table 76. Central & South America Higher Education CRM Software Market Share by Type (2015-2020) Table 77. Central & South America Higher Education CRM Software Market Size by Application (2015-2020) (Million US$) Table 78. Central & South America Higher Education CRM Software Market Share by Application (2015-2020) Table 79. HubSpot Company Details Table 80. HubSpot Business Overview Table 81. HubSpot Product Table 82. HubSpot Revenue in Higher Education CRM Software Business (2015-2020) (Million US$) Table 83. HubSpot Recent Development Table 84. Thryv Company Details Table 85. Thryv Business Overview Table 86. Thryv Product Table 87. Thryv Revenue in Higher Education CRM Software Business (2015-2020) (Million US$) Table 88. Thryv Recent Development Table 89. Oracle Company Details Table 90. Oracle Business Overview Table 91. Oracle Product Table 92. Oracle Revenue in Higher Education CRM Software Business (2015-2020) (Million US$) Table 93. Oracle Recent Development Table 94. Lucrativ Company Details Table 95. Lucrativ Business Overview Table 96. Lucrativ Product Table 97. Lucrativ Revenue in Higher Education CRM Software Business (2015-2020) (Million US$) Table 98. Lucrativ Recent Development Table 99. amoCRM Company Details Table 100. amoCRM Business Overview Table 101. amoCRM Product Table 102. amoCRM Revenue in Higher Education CRM Software Business (2015-2020) (Million US$) Table 103. amoCRM Recent Development Table 104. FreeAgent CRM Company Details Table 105. FreeAgent CRM Business Overview Table 106. FreeAgent CRM Product Table 107. FreeAgent CRM Revenue in Higher Education CRM Software Business (2015-2020) (Million US$) Table 108. FreeAgent CRM Recent Development Table 109. Salesforce.com Company Details Table 110. Salesforce.com Business Overview Table 111. Salesforce.com Product Table 112. Salesforce.com Revenue in Higher Education CRM Software Business (2015-2020) (Million US$) Table 113. Salesforce.com Recent Development Table 114. Claritysoft Business Overview Table 115. Claritysoft Product Table 116. Claritysoft Company Details Table 117. Claritysoft Revenue in Higher Education CRM Software Business (2015-2020) (Million US$) Table 118. Claritysoft Recent Development Table 119. Freshworks Company Details Table 120. Freshworks Business Overview Table 121. Freshworks Product Table 122. Freshworks Revenue in Higher Education CRM Software Business (2015-2020) (Million US$) Table 123. Freshworks Recent Development Table 124. Zoho Company Details Table 125. Zoho Business Overview Table 126. Zoho Product Table 127. Zoho Revenue in Higher Education CRM Software Business (2015-2020) (Million US$) Table 128. Zoho Recent Development Table 129. Research Programs/Design for This Report Table 130. Key Data Information from Secondary Sources Table 131. Key Data Information from Primary Sources List of Figures Figure 1. Global Higher Education CRM Software Market Share by Type: 2020 VS 2026 Figure 2. Cloud-based Features Figure 3. On-premises Features Figure 4. Global Higher Education CRM Software Market Share by Application: 2020 VS 2026 Figure 5. Universities Case Studies Figure 6. Training Organizations Case Studies Figure 7. Others Case Studies Figure 8. Higher Education CRM Software Report Years Considered Figure 9. Global Higher Education CRM Software Market Size YoY Growth 2015-2026 (US$ Million) Figure 10. Global Higher Education CRM Software Market Share by Regions: 2020 VS 2026 Figure 11. Global Higher Education CRM Software Market Share by Regions (2021-2026) Figure 12. Porter's Five Forces Analysis Figure 13. Global Higher Education CRM Software Market Share by Players in 2019 Figure 14. Global Top Higher Education CRM Software Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Higher Education CRM Software as of 2019 Figure 15. The Top 10 and 5 Players Market Share by Higher Education CRM Software Revenue in 2019 Figure 16. North America Higher Education CRM Software Market Size YoY Growth (2015-2020) (Million US$) Figure 17. Europe Higher Education CRM Software Market Size YoY Growth (2015-2020) (Million US$) Figure 18. China Higher Education CRM Software Market Size YoY Growth (2015-2020) (Million US$) Figure 19. Japan Higher Education CRM Software Market Size YoY Growth (2015-2020) (Million US$) Figure 20. Southeast Asia Higher Education CRM Software Market Size YoY Growth (2015-2020) (Million US$) Figure 21. India Higher Education CRM Software Market Size YoY Growth (2015-2020) (Million US$) Figure 22. Central & South America Higher Education CRM Software Market Size YoY Growth (2015-2020) (Million US$) Figure 23. HubSpot Total Revenue (US$ Million): 2019 Compared with 2018 Figure 24. HubSpot Revenue Growth Rate in Higher Education CRM Software Business (2015-2020) Figure 25. Thryv Total Revenue (US$ Million): 2019 Compared with 2018 Figure 26. Thryv Revenue Growth Rate in Higher Education CRM Software Business (2015-2020) Figure 27. Oracle Total Revenue (US$ Million): 2019 Compared with 2018 Figure 28. Oracle Revenue Growth Rate in Higher Education CRM Software Business (2015-2020) Figure 29. Lucrativ Total Revenue (US$ Million): 2019 Compared with 2018 Figure 30. Lucrativ Revenue Growth Rate in Higher Education CRM Software Business (2015-2020) Figure 31. amoCRM Total Revenue (US$ Million): 2019 Compared with 2018 Figure 32. amoCRM Revenue Growth Rate in Higher Education CRM Software Business (2015-2020) Figure 33. FreeAgent CRM Total Revenue (US$ Million): 2019 Compared with 2018 Figure 34. FreeAgent CRM Revenue Growth Rate in Higher Education CRM Software Business (2015-2020) Figure 35. Salesforce.com Total Revenue (US$ Million): 2019 Compared with 2018 Figure 36. Salesforce.com Revenue Growth Rate in Higher Education CRM Software Business (2015-2020) Figure 37. Claritysoft Total Revenue (US$ Million): 2019 Compared with 2018 Figure 38. Claritysoft Revenue Growth Rate in Higher Education CRM Software Business (2015-2020) Figure 39. Freshworks Total Revenue (US$ Million): 2019 Compared with 2018 Figure 40. Freshworks Revenue Growth Rate in Higher Education CRM Software Business (2015-2020) Figure 41. Zoho Total Revenue (US$ Million): 2019 Compared with 2018 Figure 42. Zoho Revenue Growth Rate in Higher Education CRM Software Business (2015-2020) Figure 43. Bottom-up and Top-down Approaches for This Report Figure 44. Data Triangulation Figure 45. Key Executives Interviewed

HubSpot Thryv Oracle Lucrativ amoCRM FreeAgent CRM Salesforce.com Claritysoft Freshworks Zoho