1 Report Overview 1.1 Study Scope 1.2 Key Market Segments 1.3 Players Covered: Ranking by Social Media Management Revenue 1.4 Market Analysis by Type 1.4.1 Global Social Media Management Market Size Growth Rate by Type: 2020 VS 2026 1.4.2 On-premises 1.4.3 Cloud 1.5 Market by Application 1.5.1 Global Social Media Management Market Share by Application: 2020 VS 2026 1.5.2 Large Enterprises 1.5.3 SMEs 1.6 Coronavirus Disease 2019 (Covid-19): Social Media Management Industry Impact 1.6.1 How the Covid-19 is Affecting the Social Media Management Industry 1.6.1.1 Social Media Management Business Impact Assessment - Covid-19 1.6.1.2 Supply Chain Challenges 1.6.1.3 COVID-19’s Impact On Crude Oil and Refined Products 1.6.2 Market Trends and Social Media Management Potential Opportunities in the COVID-19 Landscape 1.6.3 Measures / Proposal against Covid-19 1.6.3.1 Government Measures to Combat Covid-19 Impact 1.6.3.2 Proposal for Social Media Management Players to Combat Covid-19 Impact 1.7 Study Objectives 1.8 Years Considered 2 Global Growth Trends by Regions 2.1 Social Media Management Market Perspective (2015-2026) 2.2 Social Media Management Growth Trends by Regions 2.2.1 Social Media Management Market Size by Regions: 2015 VS 2020 VS 2026 2.2.2 Social Media Management Historic Market Share by Regions (2015-2020) 2.2.3 Social Media Management Forecasted Market Size by Regions (2021-2026) 2.3 Industry Trends and Growth Strategy 2.3.1 Market Top Trends 2.3.2 Market Drivers 2.3.3 Market Challenges 2.3.4 Porter’s Five Forces Analysis 2.3.5 Social Media Management Market Growth Strategy 2.3.6 Primary Interviews with Key Social Media Management Players (Opinion Leaders) 3 Competition Landscape by Key Players 3.1 Global Top Social Media Management Players by Market Size 3.1.1 Global Top Social Media Management Players by Revenue (2015-2020) 3.1.2 Global Social Media Management Revenue Market Share by Players (2015-2020) 3.1.3 Global Social Media Management Market Share by Company Type (Tier 1, Tier 2 and Tier 3) 3.2 Global Social Media Management Market Concentration Ratio 3.2.1 Global Social Media Management Market Concentration Ratio (CR5 and HHI) 3.2.2 Global Top 10 and Top 5 Companies by Social Media Management Revenue in 2019 3.3 Social Media Management Key Players Head office and Area Served 3.4 Key Players Social Media Management Product Solution and Service 3.5 Date of Enter into Social Media Management Market 3.6 Mergers & Acquisitions, Expansion Plans 4 Breakdown Data by Type (2015-2026) 4.1 Global Social Media Management Historic Market Size by Type (2015-2020) 4.2 Global Social Media Management Forecasted Market Size by Type (2021-2026) 5 Social Media Management Breakdown Data by Application (2015-2026) 5.1 Global Social Media Management Market Size by Application (2015-2020) 5.2 Global Social Media Management Forecasted Market Size by Application (2021-2026) 6 North America 6.1 North America Social Media Management Market Size (2015-2020) 6.2 Social Media Management Key Players in North America (2019-2020) 6.3 North America Social Media Management Market Size by Type (2015-2020) 6.4 North America Social Media Management Market Size by Application (2015-2020) 7 Europe 7.1 Europe Social Media Management Market Size (2015-2020) 7.2 Social Media Management Key Players in Europe (2019-2020) 7.3 Europe Social Media Management Market Size by Type (2015-2020) 7.4 Europe Social Media Management Market Size by Application (2015-2020) 8 China 8.1 China Social Media Management Market Size (2015-2020) 8.2 Social Media Management Key Players in China (2019-2020) 8.3 China Social Media Management Market Size by Type (2015-2020) 8.4 China Social Media Management Market Size by Application (2015-2020) 9 Japan 9.1 Japan Social Media Management Market Size (2015-2020) 9.2 Social Media Management Key Players in Japan (2019-2020) 9.3 Japan Social Media Management Market Size by Type (2015-2020) 9.4 Japan Social Media Management Market Size by Application (2015-2020) 10 Southeast Asia 10.1 Southeast Asia Social Media Management Market Size (2015-2020) 10.2 Social Media Management Key Players in Southeast Asia (2019-2020) 10.3 Southeast Asia Social Media Management Market Size by Type (2015-2020) 10.4 Southeast Asia Social Media Management Market Size by Application (2015-2020) 11 India 11.1 India Social Media Management Market Size (2015-2020) 11.2 Social Media Management Key Players in India (2019-2020) 11.3 India Social Media Management Market Size by Type (2015-2020) 11.4 India Social Media Management Market Size by Application (2015-2020) 12 Central & South America 12.1 Central & South America Social Media Management Market Size (2015-2020) 12.2 Social Media Management Key Players in Central & South America (2019-2020) 12.3 Central & South America Social Media Management Market Size by Type (2015-2020) 12.4 Central & South America Social Media Management Market Size by Application (2015-2020) 13 Key Players Profiles 13.1 Adobe 13.1.1 Adobe Company Details 13.1.2 Adobe Business Overview and Its Total Revenue 13.1.3 Adobe Social Media Management Introduction 13.1.4 Adobe Revenue in Social Media Management Business (2015-2020)) 13.1.5 Adobe Recent Development 13.2 IBM 13.2.1 IBM Company Details 13.2.2 IBM Business Overview and Its Total Revenue 13.2.3 IBM Social Media Management Introduction 13.2.4 IBM Revenue in Social Media Management Business (2015-2020) 13.2.5 IBM Recent Development 13.3 Google 13.3.1 Google Company Details 13.3.2 Google Business Overview and Its Total Revenue 13.3.3 Google Social Media Management Introduction 13.3.4 Google Revenue in Social Media Management Business (2015-2020) 13.3.5 Google Recent Development 13.4 Oracle 13.4.1 Oracle Company Details 13.4.2 Oracle Business Overview and Its Total Revenue 13.4.3 Oracle Social Media Management Introduction 13.4.4 Oracle Revenue in Social Media Management Business (2015-2020) 13.4.5 Oracle Recent Development 13.5 Salesforce 13.5.1 Salesforce Company Details 13.5.2 Salesforce Business Overview and Its Total Revenue 13.5.3 Salesforce Social Media Management Introduction 13.5.4 Salesforce Revenue in Social Media Management Business (2015-2020) 13.5.5 Salesforce Recent Development 13.6 Sprout Social 13.6.1 Sprout Social Company Details 13.6.2 Sprout Social Business Overview and Its Total Revenue 13.6.3 Sprout Social Social Media Management Introduction 13.6.4 Sprout Social Revenue in Social Media Management Business (2015-2020) 13.6.5 Sprout Social Recent Development 13.7 Hootsuite 13.7.1 Hootsuite Company Details 13.7.2 Hootsuite Business Overview and Its Total Revenue 13.7.3 Hootsuite Social Media Management Introduction 13.7.4 Hootsuite Revenue in Social Media Management Business (2015-2020) 13.7.5 Hootsuite Recent Development 13.8 Sysomos 13.8.1 Sysomos Company Details 13.8.2 Sysomos Business Overview and Its Total Revenue 13.8.3 Sysomos Social Media Management Introduction 13.8.4 Sysomos Revenue in Social Media Management Business (2015-2020) 13.8.5 Sysomos Recent Development 13.9 Sprinklr 13.9.1 Sprinklr Company Details 13.9.2 Sprinklr Business Overview and Its Total Revenue 13.9.3 Sprinklr Social Media Management Introduction 13.9.4 Sprinklr Revenue in Social Media Management Business (2015-2020) 13.9.5 Sprinklr Recent Development 13.10 Digimind 13.10.1 Digimind Company Details 13.10.2 Digimind Business Overview and Its Total Revenue 13.10.3 Digimind Social Media Management Introduction 13.10.4 Digimind Revenue in Social Media Management Business (2015-2020) 13.10.5 Digimind Recent Development 13.11 Clarabridge 10.11.1 Clarabridge Company Details 10.11.2 Clarabridge Business Overview and Its Total Revenue 10.11.3 Clarabridge Social Media Management Introduction 10.11.4 Clarabridge Revenue in Social Media Management Business (2015-2020) 10.11.5 Clarabridge Recent Development 13.12 Spreadfast 10.12.1 Spreadfast Company Details 10.12.2 Spreadfast Business Overview and Its Total Revenue 10.12.3 Spreadfast Social Media Management Introduction 10.12.4 Spreadfast Revenue in Social Media Management Business (2015-2020) 10.12.5 Spreadfast Recent Development 13.13 Falcon.Io 10.13.1 Falcon.Io Company Details 10.13.2 Falcon.Io Business Overview and Its Total Revenue 10.13.3 Falcon.Io Social Media Management Introduction 10.13.4 Falcon.Io Revenue in Social Media Management Business (2015-2020) 10.13.5 Falcon.Io Recent Development 13.14 Zoho 10.14.1 Zoho Company Details 10.14.2 Zoho Business Overview and Its Total Revenue 10.14.3 Zoho Social Media Management Introduction 10.14.4 Zoho Revenue in Social Media Management Business (2015-2020) 10.14.5 Zoho Recent Development 13.15 Lithium Technologies 10.15.1 Lithium Technologies Company Details 10.15.2 Lithium Technologies Business Overview and Its Total Revenue 10.15.3 Lithium Technologies Social Media Management Introduction 10.15.4 Lithium Technologies Revenue in Social Media Management Business (2015-2020) 10.15.5 Lithium Technologies Recent Development 14 Analyst's Viewpoints/Conclusions 15 Appendix 15.1 Research Methodology 15.1.1 Methodology/Research Approach 15.1.2 Data Source 15.2 Disclaimer 15.3 Author Details

List of Tables Table 1. Social Media Management Key Market Segments Table 2. Key Players Covered: Ranking by Social Media Management Revenue Table 3. Ranking of Global Top Social Media Management Manufacturers by Revenue (US$ Million) in 2019 Table 4. Global Social Media Management Market Size Growth Rate by Type (US$ Million): 2020 VS 2026 Table 5. Key Players of On-premises Table 6. Key Players of Cloud Table 7. COVID-19 Impact Global Market: (Four Social Media Management Market Size Forecast Scenarios) Table 8. Opportunities and Trends for Social Media Management Players in the COVID-19 Landscape Table 9. Present Opportunities in China & Elsewhere Due to the Coronavirus Crisis Table 10. Key Regions/Countries Measures against Covid-19 Impact Table 11. Proposal for Social Media Management Players to Combat Covid-19 Impact Table 12. Global Social Media Management Market Size Growth by Application (US$ Million): 2020 VS 2026 Table 13. Global Social Media Management Market Size by Regions (US$ Million): 2020 VS 2026 Table 14. Global Social Media Management Market Size by Regions (2015-2020) (US$ Million) Table 15. Global Social Media Management Market Share by Regions (2015-2020) Table 16. Global Social Media Management Forecasted Market Size by Regions (2021-2026) (US$ Million) Table 17. Global Social Media Management Market Share by Regions (2021-2026) Table 18. Market Top Trends Table 19. Key Drivers: Impact Analysis Table 20. Key Challenges Table 21. Social Media Management Market Growth Strategy Table 22. Main Points Interviewed from Key Social Media Management Players Table 23. Global Social Media Management Revenue by Players (2015-2020) (Million US$) Table 24. Global Social Media Management Market Share by Players (2015-2020) Table 25. Global Top Social Media Management Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Social Media Management as of 2019) Table 26. Global Social Media Management by Players Market Concentration Ratio (CR5 and HHI) Table 27. Key Players Headquarters and Area Served Table 28. Key Players Social Media Management Product Solution and Service Table 29. Date of Enter into Social Media Management Market Table 30. Mergers & Acquisitions, Expansion Plans Table 31. Global Social Media Management Market Size by Type (2015-2020) (Million US$) Table 32. Global Social Media Management Market Size Share by Type (2015-2020) Table 33. Global Social Media Management Revenue Market Share by Type (2021-2026) Table 34. Global Social Media Management Market Size Share by Application (2015-2020) Table 35. Global Social Media Management Market Size by Application (2015-2020) (Million US$) Table 36. Global Social Media Management Market Size Share by Application (2021-2026) Table 37. North America Key Players Social Media Management Revenue (2019-2020) (Million US$) Table 38. North America Key Players Social Media Management Market Share (2019-2020) Table 39. North America Social Media Management Market Size by Type (2015-2020) (Million US$) Table 40. North America Social Media Management Market Share by Type (2015-2020) Table 41. North America Social Media Management Market Size by Application (2015-2020) (Million US$) Table 42. North America Social Media Management Market Share by Application (2015-2020) Table 43. Europe Key Players Social Media Management Revenue (2019-2020) (Million US$) Table 44. Europe Key Players Social Media Management Market Share (2019-2020) Table 45. Europe Social Media Management Market Size by Type (2015-2020) (Million US$) Table 46. Europe Social Media Management Market Share by Type (2015-2020) Table 47. Europe Social Media Management Market Size by Application (2015-2020) (Million US$) Table 48. Europe Social Media Management Market Share by Application (2015-2020) Table 49. China Key Players Social Media Management Revenue (2019-2020) (Million US$) Table 50. China Key Players Social Media Management Market Share (2019-2020) Table 51. China Social Media Management Market Size by Type (2015-2020) (Million US$) Table 52. China Social Media Management Market Share by Type (2015-2020) Table 53. China Social Media Management Market Size by Application (2015-2020) (Million US$) Table 54. China Social Media Management Market Share by Application (2015-2020) Table 55. Japan Key Players Social Media Management Revenue (2019-2020) (Million US$) Table 56. Japan Key Players Social Media Management Market Share (2019-2020) Table 57. Japan Social Media Management Market Size by Type (2015-2020) (Million US$) Table 58. Japan Social Media Management Market Share by Type (2015-2020) Table 59. Japan Social Media Management Market Size by Application (2015-2020) (Million US$) Table 60. Japan Social Media Management Market Share by Application (2015-2020) Table 61. Southeast Asia Key Players Social Media Management Revenue (2019-2020) (Million US$) Table 62. Southeast Asia Key Players Social Media Management Market Share (2019-2020) Table 63. Southeast Asia Social Media Management Market Size by Type (2015-2020) (Million US$) Table 64. Southeast Asia Social Media Management Market Share by Type (2015-2020) Table 65. Southeast Asia Social Media Management Market Size by Application (2015-2020) (Million US$) Table 66. Southeast Asia Social Media Management Market Share by Application (2015-2020) Table 67. India Key Players Social Media Management Revenue (2019-2020) (Million US$) Table 68. India Key Players Social Media Management Market Share (2019-2020) Table 69. India Social Media Management Market Size by Type (2015-2020) (Million US$) Table 70. India Social Media Management Market Share by Type (2015-2020) Table 71. India Social Media Management Market Size by Application (2015-2020) (Million US$) Table 72. India Social Media Management Market Share by Application (2015-2020) Table 73. Central & South America Key Players Social Media Management Revenue (2019-2020) (Million US$) Table 74. Central & South America Key Players Social Media Management Market Share (2019-2020) Table 75. Central & South America Social Media Management Market Size by Type (2015-2020) (Million US$) Table 76. Central & South America Social Media Management Market Share by Type (2015-2020) Table 77. Central & South America Social Media Management Market Size by Application (2015-2020) (Million US$) Table 78. Central & South America Social Media Management Market Share by Application (2015-2020) Table 79. Adobe Company Details Table 80. Adobe Business Overview Table 81. Adobe Product Table 82. Adobe Revenue in Social Media Management Business (2015-2020) (Million US$) Table 83. Adobe Recent Development Table 84. IBM Company Details Table 85. IBM Business Overview Table 86. IBM Product Table 87. IBM Revenue in Social Media Management Business (2015-2020) (Million US$) Table 88. IBM Recent Development Table 89. Google Company Details Table 90. Google Business Overview Table 91. Google Product Table 92. Google Revenue in Social Media Management Business (2015-2020) (Million US$) Table 93. Google Recent Development Table 94. Oracle Company Details Table 95. Oracle Business Overview Table 96. Oracle Product Table 97. Oracle Revenue in Social Media Management Business (2015-2020) (Million US$) Table 98. Oracle Recent Development Table 99. Salesforce Company Details Table 100. Salesforce Business Overview Table 101. Salesforce Product Table 102. Salesforce Revenue in Social Media Management Business (2015-2020) (Million US$) Table 103. Salesforce Recent Development Table 104. Sprout Social Company Details Table 105. Sprout Social Business Overview Table 106. Sprout Social Product Table 107. Sprout Social Revenue in Social Media Management Business (2015-2020) (Million US$) Table 108. Sprout Social Recent Development Table 109. Hootsuite Company Details Table 110. Hootsuite Business Overview Table 111. Hootsuite Product Table 112. Hootsuite Revenue in Social Media Management Business (2015-2020) (Million US$) Table 113. Hootsuite Recent Development Table 114. Sysomos Business Overview Table 115. Sysomos Product Table 116. Sysomos Company Details Table 117. Sysomos Revenue in Social Media Management Business (2015-2020) (Million US$) Table 118. Sysomos Recent Development Table 119. Sprinklr Company Details Table 120. Sprinklr Business Overview Table 121. Sprinklr Product Table 122. Sprinklr Revenue in Social Media Management Business (2015-2020) (Million US$) Table 123. Sprinklr Recent Development Table 124. Digimind Company Details Table 125. Digimind Business Overview Table 126. Digimind Product Table 127. Digimind Revenue in Social Media Management Business (2015-2020) (Million US$) Table 128. Digimind Recent Development Table 129. Clarabridge Company Details Table 130. Clarabridge Business Overview Table 131. Clarabridge Product Table 132. Clarabridge Revenue in Social Media Management Business (2015-2020) (Million US$) Table 133. Clarabridge Recent Development Table 134. Spreadfast Company Details Table 135. Spreadfast Business Overview Table 136. Spreadfast Product Table 137. Spreadfast Revenue in Social Media Management Business (2015-2020) (Million US$) Table 138. Spreadfast Recent Development Table 139. Falcon.Io Company Details Table 140. Falcon.Io Business Overview Table 141. Falcon.Io Product Table 142. Falcon.Io Revenue in Social Media Management Business (2015-2020) (Million US$) Table 143. Falcon.Io Recent Development Table 144. Zoho Company Details Table 145. Zoho Business Overview Table 146. Zoho Product Table 147. Zoho Revenue in Social Media Management Business (2015-2020) (Million US$) Table 148. Zoho Recent Development Table 149. Lithium Technologies Company Details Table 150. Lithium Technologies Business Overview Table 151. Lithium Technologies Product Table 152. Lithium Technologies Revenue in Social Media Management Business (2015-2020) (Million US$) Table 153. Lithium Technologies Recent Development Table 154. Research Programs/Design for This Report Table 155. Key Data Information from Secondary Sources Table 156. Key Data Information from Primary Sources List of Figures Figure 1. Global Social Media Management Market Share by Type: 2020 VS 2026 Figure 2. On-premises Features Figure 3. Cloud Features Figure 4. Global Social Media Management Market Share by Application: 2020 VS 2026 Figure 5. Large Enterprises Case Studies Figure 6. SMEs Case Studies Figure 7. Social Media Management Report Years Considered Figure 8. Global Social Media Management Market Size YoY Growth 2015-2026 (US$ Million) Figure 9. Global Social Media Management Market Share by Regions: 2020 VS 2026 Figure 10. Global Social Media Management Market Share by Regions (2021-2026) Figure 11. Porter's Five Forces Analysis Figure 12. Global Social Media Management Market Share by Players in 2019 Figure 13. Global Top Social Media Management Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Social Media Management as of 2019 Figure 14. The Top 10 and 5 Players Market Share by Social Media Management Revenue in 2019 Figure 15. North America Social Media Management Market Size YoY Growth (2015-2020) (Million US$) Figure 16. Europe Social Media Management Market Size YoY Growth (2015-2020) (Million US$) Figure 17. China Social Media Management Market Size YoY Growth (2015-2020) (Million US$) Figure 18. Japan Social Media Management Market Size YoY Growth (2015-2020) (Million US$) Figure 19. Southeast Asia Social Media Management Market Size YoY Growth (2015-2020) (Million US$) Figure 20. India Social Media Management Market Size YoY Growth (2015-2020) (Million US$) Figure 21. Central & South America Social Media Management Market Size YoY Growth (2015-2020) (Million US$) Figure 22. Adobe Total Revenue (US$ Million): 2019 Compared with 2018 Figure 23. Adobe Revenue Growth Rate in Social Media Management Business (2015-2020) Figure 24. IBM Total Revenue (US$ Million): 2019 Compared with 2018 Figure 25. IBM Revenue Growth Rate in Social Media Management Business (2015-2020) Figure 26. Google Total Revenue (US$ Million): 2019 Compared with 2018 Figure 27. Google Revenue Growth Rate in Social Media Management Business (2015-2020) Figure 28. Oracle Total Revenue (US$ Million): 2019 Compared with 2018 Figure 29. Oracle Revenue Growth Rate in Social Media Management Business (2015-2020) Figure 30. Salesforce Total Revenue (US$ Million): 2019 Compared with 2018 Figure 31. Salesforce Revenue Growth Rate in Social Media Management Business (2015-2020) Figure 32. Sprout Social Total Revenue (US$ Million): 2019 Compared with 2018 Figure 33. Sprout Social Revenue Growth Rate in Social Media Management Business (2015-2020) Figure 34. Hootsuite Total Revenue (US$ Million): 2019 Compared with 2018 Figure 35. Hootsuite Revenue Growth Rate in Social Media Management Business (2015-2020) Figure 36. Sysomos Total Revenue (US$ Million): 2019 Compared with 2018 Figure 37. Sysomos Revenue Growth Rate in Social Media Management Business (2015-2020) Figure 38. Sprinklr Total Revenue (US$ Million): 2019 Compared with 2018 Figure 39. Sprinklr Revenue Growth Rate in Social Media Management Business (2015-2020) Figure 40. Digimind Total Revenue (US$ Million): 2019 Compared with 2018 Figure 41. Digimind Revenue Growth Rate in Social Media Management Business (2015-2020) Figure 42. Clarabridge Total Revenue (US$ Million): 2019 Compared with 2018 Figure 43. Clarabridge Revenue Growth Rate in Social Media Management Business (2015-2020) Figure 44. Spreadfast Total Revenue (US$ Million): 2019 Compared with 2018 Figure 45. Spreadfast Revenue Growth Rate in Social Media Management Business (2015-2020) Figure 46. Falcon.Io Total Revenue (US$ Million): 2019 Compared with 2018 Figure 47. Falcon.Io Revenue Growth Rate in Social Media Management Business (2015-2020) Figure 48. Zoho Total Revenue (US$ Million): 2019 Compared with 2018 Figure 49. Zoho Revenue Growth Rate in Social Media Management Business (2015-2020) Figure 50. Lithium Technologies Total Revenue (US$ Million): 2019 Compared with 2018 Figure 51. Lithium Technologies Revenue Growth Rate in Social Media Management Business (2015-2020) Figure 52. Bottom-up and Top-down Approaches for This Report Figure 53. Data Triangulation Figure 54. Key Executives Interviewed

Adobe IBM Google Oracle Salesforce Sprout Social Hootsuite Sysomos Sprinklr Digimind Clarabridge Spreadfast Falcon.Io Zoho Lithium Technologies