1 Report Overview 1.1 Study Scope 1.2 Key Market Segments 1.3 Players Covered: Ranking by Interactive Multi-Channel Communication Service Revenue 1.4 Market Analysis by Type 1.4.1 Global Interactive Multi-Channel Communication Service Market Size Growth Rate by Type: 2020 VS 2026 1.4.2 Dedicated Channel 1.4.3 Public Channel 1.5 Market by Application 1.5.1 Global Interactive Multi-Channel Communication Service Market Share by Application: 2020 VS 2026 1.5.2 Voice 1.5.3 Email 1.5.4 Social Media 1.5.5 Video Meetings 1.5.6 Others 1.6 Coronavirus Disease 2019 (Covid-19): Interactive Multi-Channel Communication Service Industry Impact 1.6.1 How the Covid-19 is Affecting the Interactive Multi-Channel Communication Service Industry 1.6.1.1 Interactive Multi-Channel Communication Service Business Impact Assessment - Covid-19 1.6.1.2 Supply Chain Challenges 1.6.1.3 COVID-19’s Impact On Crude Oil and Refined Products 1.6.2 Market Trends and Interactive Multi-Channel Communication Service Potential Opportunities in the COVID-19 Landscape 1.6.3 Measures / Proposal against Covid-19 1.6.3.1 Government Measures to Combat Covid-19 Impact 1.6.3.2 Proposal for Interactive Multi-Channel Communication Service Players to Combat Covid-19 Impact 1.7 Study Objectives 1.8 Years Considered 2 Global Growth Trends by Regions 2.1 Interactive Multi-Channel Communication Service Market Perspective (2015-2026) 2.2 Interactive Multi-Channel Communication Service Growth Trends by Regions 2.2.1 Interactive Multi-Channel Communication Service Market Size by Regions: 2015 VS 2020 VS 2026 2.2.2 Interactive Multi-Channel Communication Service Historic Market Share by Regions (2015-2020) 2.2.3 Interactive Multi-Channel Communication Service Forecasted Market Size by Regions (2021-2026) 2.3 Industry Trends and Growth Strategy 2.3.1 Market Top Trends 2.3.2 Market Drivers 2.3.3 Market Challenges 2.3.4 Porter’s Five Forces Analysis 2.3.5 Interactive Multi-Channel Communication Service Market Growth Strategy 2.3.6 Primary Interviews with Key Interactive Multi-Channel Communication Service Players (Opinion Leaders) 3 Competition Landscape by Key Players 3.1 Global Top Interactive Multi-Channel Communication Service Players by Market Size 3.1.1 Global Top Interactive Multi-Channel Communication Service Players by Revenue (2015-2020) 3.1.2 Global Interactive Multi-Channel Communication Service Revenue Market Share by Players (2015-2020) 3.1.3 Global Interactive Multi-Channel Communication Service Market Share by Company Type (Tier 1, Tier 2 and Tier 3) 3.2 Global Interactive Multi-Channel Communication Service Market Concentration Ratio 3.2.1 Global Interactive Multi-Channel Communication Service Market Concentration Ratio (CR5 and HHI) 3.2.2 Global Top 10 and Top 5 Companies by Interactive Multi-Channel Communication Service Revenue in 2019 3.3 Interactive Multi-Channel Communication Service Key Players Head office and Area Served 3.4 Key Players Interactive Multi-Channel Communication Service Product Solution and Service 3.5 Date of Enter into Interactive Multi-Channel Communication Service Market 3.6 Mergers & Acquisitions, Expansion Plans 4 Breakdown Data by Type (2015-2026) 4.1 Global Interactive Multi-Channel Communication Service Historic Market Size by Type (2015-2020) 4.2 Global Interactive Multi-Channel Communication Service Forecasted Market Size by Type (2021-2026) 5 Interactive Multi-Channel Communication Service Breakdown Data by Application (2015-2026) 5.1 Global Interactive Multi-Channel Communication Service Market Size by Application (2015-2020) 5.2 Global Interactive Multi-Channel Communication Service Forecasted Market Size by Application (2021-2026) 6 North America 6.1 North America Interactive Multi-Channel Communication Service Market Size (2015-2020) 6.2 Interactive Multi-Channel Communication Service Key Players in North America (2019-2020) 6.3 North America Interactive Multi-Channel Communication Service Market Size by Type (2015-2020) 6.4 North America Interactive Multi-Channel Communication Service Market Size by Application (2015-2020) 7 Europe 7.1 Europe Interactive Multi-Channel Communication Service Market Size (2015-2020) 7.2 Interactive Multi-Channel Communication Service Key Players in Europe (2019-2020) 7.3 Europe Interactive Multi-Channel Communication Service Market Size by Type (2015-2020) 7.4 Europe Interactive Multi-Channel Communication Service Market Size by Application (2015-2020) 8 China 8.1 China Interactive Multi-Channel Communication Service Market Size (2015-2020) 8.2 Interactive Multi-Channel Communication Service Key Players in China (2019-2020) 8.3 China Interactive Multi-Channel Communication Service Market Size by Type (2015-2020) 8.4 China Interactive Multi-Channel Communication Service Market Size by Application (2015-2020) 9 Japan 9.1 Japan Interactive Multi-Channel Communication Service Market Size (2015-2020) 9.2 Interactive Multi-Channel Communication Service Key Players in Japan (2019-2020) 9.3 Japan Interactive Multi-Channel Communication Service Market Size by Type (2015-2020) 9.4 Japan Interactive Multi-Channel Communication Service Market Size by Application (2015-2020) 10 Southeast Asia 10.1 Southeast Asia Interactive Multi-Channel Communication Service Market Size (2015-2020) 10.2 Interactive Multi-Channel Communication Service Key Players in Southeast Asia (2019-2020) 10.3 Southeast Asia Interactive Multi-Channel Communication Service Market Size by Type (2015-2020) 10.4 Southeast Asia Interactive Multi-Channel Communication Service Market Size by Application (2015-2020) 11 India 11.1 India Interactive Multi-Channel Communication Service Market Size (2015-2020) 11.2 Interactive Multi-Channel Communication Service Key Players in India (2019-2020) 11.3 India Interactive Multi-Channel Communication Service Market Size by Type (2015-2020) 11.4 India Interactive Multi-Channel Communication Service Market Size by Application (2015-2020) 12 Central & South America 12.1 Central & South America Interactive Multi-Channel Communication Service Market Size (2015-2020) 12.2 Interactive Multi-Channel Communication Service Key Players in Central & South America (2019-2020) 12.3 Central & South America Interactive Multi-Channel Communication Service Market Size by Type (2015-2020) 12.4 Central & South America Interactive Multi-Channel Communication Service Market Size by Application (2015-2020) 13 Key Players Profiles 13.1 Ecrion 13.1.1 Ecrion Company Details 13.1.2 Ecrion Business Overview and Its Total Revenue 13.1.3 Ecrion Interactive Multi-Channel Communication Service Introduction 13.1.4 Ecrion Revenue in Interactive Multi-Channel Communication Service Business (2015-2020)) 13.1.5 Ecrion Recent Development 13.2 Conduent 13.2.1 Conduent Company Details 13.2.2 Conduent Business Overview and Its Total Revenue 13.2.3 Conduent Interactive Multi-Channel Communication Service Introduction 13.2.4 Conduent Revenue in Interactive Multi-Channel Communication Service Business (2015-2020) 13.2.5 Conduent Recent Development 13.3 Neopost 13.3.1 Neopost Company Details 13.3.2 Neopost Business Overview and Its Total Revenue 13.3.3 Neopost Interactive Multi-Channel Communication Service Introduction 13.3.4 Neopost Revenue in Interactive Multi-Channel Communication Service Business (2015-2020) 13.3.5 Neopost Recent Development 13.4 Mailteck 13.4.1 Mailteck Company Details 13.4.2 Mailteck Business Overview and Its Total Revenue 13.4.3 Mailteck Interactive Multi-Channel Communication Service Introduction 13.4.4 Mailteck Revenue in Interactive Multi-Channel Communication Service Business (2015-2020) 13.4.5 Mailteck Recent Development 13.5 Compart 13.5.1 Compart Company Details 13.5.2 Compart Business Overview and Its Total Revenue 13.5.3 Compart Interactive Multi-Channel Communication Service Introduction 13.5.4 Compart Revenue in Interactive Multi-Channel Communication Service Business (2015-2020) 13.5.5 Compart Recent Development 13.6 Paragon 13.6.1 Paragon Company Details 13.6.2 Paragon Business Overview and Its Total Revenue 13.6.3 Paragon Interactive Multi-Channel Communication Service Introduction 13.6.4 Paragon Revenue in Interactive Multi-Channel Communication Service Business (2015-2020) 13.6.5 Paragon Recent Development 13.7 Frontline 13.7.1 Frontline Company Details 13.7.2 Frontline Business Overview and Its Total Revenue 13.7.3 Frontline Interactive Multi-Channel Communication Service Introduction 13.7.4 Frontline Revenue in Interactive Multi-Channel Communication Service Business (2015-2020) 13.7.5 Frontline Recent Development 13.8 Liquid State 13.8.1 Liquid State Company Details 13.8.2 Liquid State Business Overview and Its Total Revenue 13.8.3 Liquid State Interactive Multi-Channel Communication Service Introduction 13.8.4 Liquid State Revenue in Interactive Multi-Channel Communication Service Business (2015-2020) 13.8.5 Liquid State Recent Development 13.9 Enghouse Interactive 13.9.1 Enghouse Interactive Company Details 13.9.2 Enghouse Interactive Business Overview and Its Total Revenue 13.9.3 Enghouse Interactive Interactive Multi-Channel Communication Service Introduction 13.9.4 Enghouse Interactive Revenue in Interactive Multi-Channel Communication Service Business (2015-2020) 13.9.5 Enghouse Interactive Recent Development 13.10 Infobip 13.10.1 Infobip Company Details 13.10.2 Infobip Business Overview and Its Total Revenue 13.10.3 Infobip Interactive Multi-Channel Communication Service Introduction 13.10.4 Infobip Revenue in Interactive Multi-Channel Communication Service Business (2015-2020) 13.10.5 Infobip Recent Development 13.11 Xerox 10.11.1 Xerox Company Details 10.11.2 Xerox Business Overview and Its Total Revenue 10.11.3 Xerox Interactive Multi-Channel Communication Service Introduction 10.11.4 Xerox Revenue in Interactive Multi-Channel Communication Service Business (2015-2020) 10.11.5 Xerox Recent Development 14 Analyst's Viewpoints/Conclusions 15 Appendix 15.1 Research Methodology 15.1.1 Methodology/Research Approach 15.1.2 Data Source 15.2 Disclaimer 15.3 Author Details

List of Tables Table 1. Interactive Multi-Channel Communication Service Key Market Segments Table 2. Key Players Covered: Ranking by Interactive Multi-Channel Communication Service Revenue Table 3. Ranking of Global Top Interactive Multi-Channel Communication Service Manufacturers by Revenue (US$ Million) in 2019 Table 4. Global Interactive Multi-Channel Communication Service Market Size Growth Rate by Type (US$ Million): 2020 VS 2026 Table 5. Key Players of Dedicated Channel Table 6. Key Players of Public Channel Table 7. COVID-19 Impact Global Market: (Four Interactive Multi-Channel Communication Service Market Size Forecast Scenarios) Table 8. Opportunities and Trends for Interactive Multi-Channel Communication Service Players in the COVID-19 Landscape Table 9. Present Opportunities in China & Elsewhere Due to the Coronavirus Crisis Table 10. Key Regions/Countries Measures against Covid-19 Impact Table 11. Proposal for Interactive Multi-Channel Communication Service Players to Combat Covid-19 Impact Table 12. Global Interactive Multi-Channel Communication Service Market Size Growth by Application (US$ Million): 2020 VS 2026 Table 13. Global Interactive Multi-Channel Communication Service Market Size by Regions (US$ Million): 2020 VS 2026 Table 14. Global Interactive Multi-Channel Communication Service Market Size by Regions (2015-2020) (US$ Million) Table 15. Global Interactive Multi-Channel Communication Service Market Share by Regions (2015-2020) Table 16. Global Interactive Multi-Channel Communication Service Forecasted Market Size by Regions (2021-2026) (US$ Million) Table 17. Global Interactive Multi-Channel Communication Service Market Share by Regions (2021-2026) Table 18. Market Top Trends Table 19. Key Drivers: Impact Analysis Table 20. Key Challenges Table 21. Interactive Multi-Channel Communication Service Market Growth Strategy Table 22. Main Points Interviewed from Key Interactive Multi-Channel Communication Service Players Table 23. Global Interactive Multi-Channel Communication Service Revenue by Players (2015-2020) (Million US$) Table 24. Global Interactive Multi-Channel Communication Service Market Share by Players (2015-2020) Table 25. Global Top Interactive Multi-Channel Communication Service Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Interactive Multi-Channel Communication Service as of 2019) Table 26. Global Interactive Multi-Channel Communication Service by Players Market Concentration Ratio (CR5 and HHI) Table 27. Key Players Headquarters and Area Served Table 28. Key Players Interactive Multi-Channel Communication Service Product Solution and Service Table 29. Date of Enter into Interactive Multi-Channel Communication Service Market Table 30. Mergers & Acquisitions, Expansion Plans Table 31. Global Interactive Multi-Channel Communication Service Market Size by Type (2015-2020) (Million US$) Table 32. Global Interactive Multi-Channel Communication Service Market Size Share by Type (2015-2020) Table 33. Global Interactive Multi-Channel Communication Service Revenue Market Share by Type (2021-2026) Table 34. Global Interactive Multi-Channel Communication Service Market Size Share by Application (2015-2020) Table 35. Global Interactive Multi-Channel Communication Service Market Size by Application (2015-2020) (Million US$) Table 36. Global Interactive Multi-Channel Communication Service Market Size Share by Application (2021-2026) Table 37. North America Key Players Interactive Multi-Channel Communication Service Revenue (2019-2020) (Million US$) Table 38. North America Key Players Interactive Multi-Channel Communication Service Market Share (2019-2020) Table 39. North America Interactive Multi-Channel Communication Service Market Size by Type (2015-2020) (Million US$) Table 40. North America Interactive Multi-Channel Communication Service Market Share by Type (2015-2020) Table 41. North America Interactive Multi-Channel Communication Service Market Size by Application (2015-2020) (Million US$) Table 42. North America Interactive Multi-Channel Communication Service Market Share by Application (2015-2020) Table 43. Europe Key Players Interactive Multi-Channel Communication Service Revenue (2019-2020) (Million US$) Table 44. Europe Key Players Interactive Multi-Channel Communication Service Market Share (2019-2020) Table 45. Europe Interactive Multi-Channel Communication Service Market Size by Type (2015-2020) (Million US$) Table 46. Europe Interactive Multi-Channel Communication Service Market Share by Type (2015-2020) Table 47. Europe Interactive Multi-Channel Communication Service Market Size by Application (2015-2020) (Million US$) Table 48. Europe Interactive Multi-Channel Communication Service Market Share by Application (2015-2020) Table 49. China Key Players Interactive Multi-Channel Communication Service Revenue (2019-2020) (Million US$) Table 50. China Key Players Interactive Multi-Channel Communication Service Market Share (2019-2020) Table 51. China Interactive Multi-Channel Communication Service Market Size by Type (2015-2020) (Million US$) Table 52. China Interactive Multi-Channel Communication Service Market Share by Type (2015-2020) Table 53. China Interactive Multi-Channel Communication Service Market Size by Application (2015-2020) (Million US$) Table 54. China Interactive Multi-Channel Communication Service Market Share by Application (2015-2020) Table 55. Japan Key Players Interactive Multi-Channel Communication Service Revenue (2019-2020) (Million US$) Table 56. Japan Key Players Interactive Multi-Channel Communication Service Market Share (2019-2020) Table 57. Japan Interactive Multi-Channel Communication Service Market Size by Type (2015-2020) (Million US$) Table 58. Japan Interactive Multi-Channel Communication Service Market Share by Type (2015-2020) Table 59. Japan Interactive Multi-Channel Communication Service Market Size by Application (2015-2020) (Million US$) Table 60. Japan Interactive Multi-Channel Communication Service Market Share by Application (2015-2020) Table 61. Southeast Asia Key Players Interactive Multi-Channel Communication Service Revenue (2019-2020) (Million US$) Table 62. Southeast Asia Key Players Interactive Multi-Channel Communication Service Market Share (2019-2020) Table 63. Southeast Asia Interactive Multi-Channel Communication Service Market Size by Type (2015-2020) (Million US$) Table 64. Southeast Asia Interactive Multi-Channel Communication Service Market Share by Type (2015-2020) Table 65. Southeast Asia Interactive Multi-Channel Communication Service Market Size by Application (2015-2020) (Million US$) Table 66. Southeast Asia Interactive Multi-Channel Communication Service Market Share by Application (2015-2020) Table 67. India Key Players Interactive Multi-Channel Communication Service Revenue (2019-2020) (Million US$) Table 68. India Key Players Interactive Multi-Channel Communication Service Market Share (2019-2020) Table 69. India Interactive Multi-Channel Communication Service Market Size by Type (2015-2020) (Million US$) Table 70. India Interactive Multi-Channel Communication Service Market Share by Type (2015-2020) Table 71. India Interactive Multi-Channel Communication Service Market Size by Application (2015-2020) (Million US$) Table 72. India Interactive Multi-Channel Communication Service Market Share by Application (2015-2020) Table 73. Central & South America Key Players Interactive Multi-Channel Communication Service Revenue (2019-2020) (Million US$) Table 74. Central & South America Key Players Interactive Multi-Channel Communication Service Market Share (2019-2020) Table 75. Central & South America Interactive Multi-Channel Communication Service Market Size by Type (2015-2020) (Million US$) Table 76. Central & South America Interactive Multi-Channel Communication Service Market Share by Type (2015-2020) Table 77. Central & South America Interactive Multi-Channel Communication Service Market Size by Application (2015-2020) (Million US$) Table 78. Central & South America Interactive Multi-Channel Communication Service Market Share by Application (2015-2020) Table 79. Ecrion Company Details Table 80. Ecrion Business Overview Table 81. Ecrion Product Table 82. Ecrion Revenue in Interactive Multi-Channel Communication Service Business (2015-2020) (Million US$) Table 83. Ecrion Recent Development Table 84. Conduent Company Details Table 85. Conduent Business Overview Table 86. Conduent Product Table 87. Conduent Revenue in Interactive Multi-Channel Communication Service Business (2015-2020) (Million US$) Table 88. Conduent Recent Development Table 89. Neopost Company Details Table 90. Neopost Business Overview Table 91. Neopost Product Table 92. Neopost Revenue in Interactive Multi-Channel Communication Service Business (2015-2020) (Million US$) Table 93. Neopost Recent Development Table 94. Mailteck Company Details Table 95. Mailteck Business Overview Table 96. Mailteck Product Table 97. Mailteck Revenue in Interactive Multi-Channel Communication Service Business (2015-2020) (Million US$) Table 98. Mailteck Recent Development Table 99. Compart Company Details Table 100. Compart Business Overview Table 101. Compart Product Table 102. Compart Revenue in Interactive Multi-Channel Communication Service Business (2015-2020) (Million US$) Table 103. Compart Recent Development Table 104. Paragon Company Details Table 105. Paragon Business Overview Table 106. Paragon Product Table 107. Paragon Revenue in Interactive Multi-Channel Communication Service Business (2015-2020) (Million US$) Table 108. Paragon Recent Development Table 109. Frontline Company Details Table 110. Frontline Business Overview Table 111. Frontline Product Table 112. Frontline Revenue in Interactive Multi-Channel Communication Service Business (2015-2020) (Million US$) Table 113. Frontline Recent Development Table 114. Liquid State Business Overview Table 115. Liquid State Product Table 116. Liquid State Company Details Table 117. Liquid State Revenue in Interactive Multi-Channel Communication Service Business (2015-2020) (Million US$) Table 118. Liquid State Recent Development Table 119. Enghouse Interactive Company Details Table 120. Enghouse Interactive Business Overview Table 121. Enghouse Interactive Product Table 122. Enghouse Interactive Revenue in Interactive Multi-Channel Communication Service Business (2015-2020) (Million US$) Table 123. Enghouse Interactive Recent Development Table 124. Infobip Company Details Table 125. Infobip Business Overview Table 126. Infobip Product Table 127. Infobip Revenue in Interactive Multi-Channel Communication Service Business (2015-2020) (Million US$) Table 128. Infobip Recent Development Table 129. Xerox Company Details Table 130. Xerox Business Overview Table 131. Xerox Product Table 132. Xerox Revenue in Interactive Multi-Channel Communication Service Business (2015-2020) (Million US$) Table 133. Xerox Recent Development Table 134. Research Programs/Design for This Report Table 135. Key Data Information from Secondary Sources Table 136. Key Data Information from Primary Sources List of Figures Figure 1. Global Interactive Multi-Channel Communication Service Market Share by Type: 2020 VS 2026 Figure 2. Dedicated Channel Features Figure 3. Public Channel Features Figure 4. Global Interactive Multi-Channel Communication Service Market Share by Application: 2020 VS 2026 Figure 5. Voice Case Studies Figure 6. Email Case Studies Figure 7. Social Media Case Studies Figure 8. Video Meetings Case Studies Figure 9. Others Case Studies Figure 10. Interactive Multi-Channel Communication Service Report Years Considered Figure 11. Global Interactive Multi-Channel Communication Service Market Size YoY Growth 2015-2026 (US$ Million) Figure 12. Global Interactive Multi-Channel Communication Service Market Share by Regions: 2020 VS 2026 Figure 13. Global Interactive Multi-Channel Communication Service Market Share by Regions (2021-2026) Figure 14. Porter's Five Forces Analysis Figure 15. Global Interactive Multi-Channel Communication Service Market Share by Players in 2019 Figure 16. Global Top Interactive Multi-Channel Communication Service Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Interactive Multi-Channel Communication Service as of 2019 Figure 17. The Top 10 and 5 Players Market Share by Interactive Multi-Channel Communication Service Revenue in 2019 Figure 18. North America Interactive Multi-Channel Communication Service Market Size YoY Growth (2015-2020) (Million US$) Figure 19. Europe Interactive Multi-Channel Communication Service Market Size YoY Growth (2015-2020) (Million US$) Figure 20. China Interactive Multi-Channel Communication Service Market Size YoY Growth (2015-2020) (Million US$) Figure 21. Japan Interactive Multi-Channel Communication Service Market Size YoY Growth (2015-2020) (Million US$) Figure 22. Southeast Asia Interactive Multi-Channel Communication Service Market Size YoY Growth (2015-2020) (Million US$) Figure 23. India Interactive Multi-Channel Communication Service Market Size YoY Growth (2015-2020) (Million US$) Figure 24. Central & South America Interactive Multi-Channel Communication Service Market Size YoY Growth (2015-2020) (Million US$) Figure 25. Ecrion Total Revenue (US$ Million): 2019 Compared with 2018 Figure 26. Ecrion Revenue Growth Rate in Interactive Multi-Channel Communication Service Business (2015-2020) Figure 27. Conduent Total Revenue (US$ Million): 2019 Compared with 2018 Figure 28. Conduent Revenue Growth Rate in Interactive Multi-Channel Communication Service Business (2015-2020) Figure 29. Neopost Total Revenue (US$ Million): 2019 Compared with 2018 Figure 30. Neopost Revenue Growth Rate in Interactive Multi-Channel Communication Service Business (2015-2020) Figure 31. Mailteck Total Revenue (US$ Million): 2019 Compared with 2018 Figure 32. Mailteck Revenue Growth Rate in Interactive Multi-Channel Communication Service Business (2015-2020) Figure 33. Compart Total Revenue (US$ Million): 2019 Compared with 2018 Figure 34. Compart Revenue Growth Rate in Interactive Multi-Channel Communication Service Business (2015-2020) Figure 35. Paragon Total Revenue (US$ Million): 2019 Compared with 2018 Figure 36. Paragon Revenue Growth Rate in Interactive Multi-Channel Communication Service Business (2015-2020) Figure 37. Frontline Total Revenue (US$ Million): 2019 Compared with 2018 Figure 38. Frontline Revenue Growth Rate in Interactive Multi-Channel Communication Service Business (2015-2020) Figure 39. Liquid State Total Revenue (US$ Million): 2019 Compared with 2018 Figure 40. Liquid State Revenue Growth Rate in Interactive Multi-Channel Communication Service Business (2015-2020) Figure 41. Enghouse Interactive Total Revenue (US$ Million): 2019 Compared with 2018 Figure 42. Enghouse Interactive Revenue Growth Rate in Interactive Multi-Channel Communication Service Business (2015-2020) Figure 43. Infobip Total Revenue (US$ Million): 2019 Compared with 2018 Figure 44. Infobip Revenue Growth Rate in Interactive Multi-Channel Communication Service Business (2015-2020) Figure 45. Xerox Total Revenue (US$ Million): 2019 Compared with 2018 Figure 46. Xerox Revenue Growth Rate in Interactive Multi-Channel Communication Service Business (2015-2020) Figure 47. Bottom-up and Top-down Approaches for This Report Figure 48. Data Triangulation Figure 49. Key Executives Interviewed

Ecrion Conduent Neopost Mailteck Compart Paragon Frontline Liquid State Enghouse Interactive Infobip Xerox