1 Report Overview 1.1 Study Scope 1.2 Key Market Segments 1.3 Players Covered: Ranking by Contact Relationship Management Software Revenue 1.4 Market Analysis by Type 1.4.1 Global Contact Relationship Management Software Market Size Growth Rate by Type: 2020 VS 2026 1.4.2 Cloud-based 1.4.3 On-premises 1.5 Market by Application 1.5.1 Global Contact Relationship Management Software Market Share by Application: 2020 VS 2026 1.5.2 PC 1.5.3 Mobile 1.5.4 Cloud 1.6 Coronavirus Disease 2019 (Covid-19): Contact Relationship Management Software Industry Impact 1.6.1 How the Covid-19 is Affecting the Contact Relationship Management Software Industry 1.6.1.1 Contact Relationship Management Software Business Impact Assessment - Covid-19 1.6.1.2 Supply Chain Challenges 1.6.1.3 COVID-19’s Impact On Crude Oil and Refined Products 1.6.2 Market Trends and Contact Relationship Management Software Potential Opportunities in the COVID-19 Landscape 1.6.3 Measures / Proposal against Covid-19 1.6.3.1 Government Measures to Combat Covid-19 Impact 1.6.3.2 Proposal for Contact Relationship Management Software Players to Combat Covid-19 Impact 1.7 Study Objectives 1.8 Years Considered 2 Global Growth Trends by Regions 2.1 Contact Relationship Management Software Market Perspective (2015-2026) 2.2 Contact Relationship Management Software Growth Trends by Regions 2.2.1 Contact Relationship Management Software Market Size by Regions: 2015 VS 2020 VS 2026 2.2.2 Contact Relationship Management Software Historic Market Share by Regions (2015-2020) 2.2.3 Contact Relationship Management Software Forecasted Market Size by Regions (2021-2026) 2.3 Industry Trends and Growth Strategy 2.3.1 Market Top Trends 2.3.2 Market Drivers 2.3.3 Market Challenges 2.3.4 Porter’s Five Forces Analysis 2.3.5 Contact Relationship Management Software Market Growth Strategy 2.3.6 Primary Interviews with Key Contact Relationship Management Software Players (Opinion Leaders) 3 Competition Landscape by Key Players 3.1 Global Top Contact Relationship Management Software Players by Market Size 3.1.1 Global Top Contact Relationship Management Software Players by Revenue (2015-2020) 3.1.2 Global Contact Relationship Management Software Revenue Market Share by Players (2015-2020) 3.1.3 Global Contact Relationship Management Software Market Share by Company Type (Tier 1, Tier 2 and Tier 3) 3.2 Global Contact Relationship Management Software Market Concentration Ratio 3.2.1 Global Contact Relationship Management Software Market Concentration Ratio (CR5 and HHI) 3.2.2 Global Top 10 and Top 5 Companies by Contact Relationship Management Software Revenue in 2019 3.3 Contact Relationship Management Software Key Players Head office and Area Served 3.4 Key Players Contact Relationship Management Software Product Solution and Service 3.5 Date of Enter into Contact Relationship Management Software Market 3.6 Mergers & Acquisitions, Expansion Plans 4 Breakdown Data by Type (2015-2026) 4.1 Global Contact Relationship Management Software Historic Market Size by Type (2015-2020) 4.2 Global Contact Relationship Management Software Forecasted Market Size by Type (2021-2026) 5 Contact Relationship Management Software Breakdown Data by Application (2015-2026) 5.1 Global Contact Relationship Management Software Market Size by Application (2015-2020) 5.2 Global Contact Relationship Management Software Forecasted Market Size by Application (2021-2026) 6 North America 6.1 North America Contact Relationship Management Software Market Size (2015-2020) 6.2 Contact Relationship Management Software Key Players in North America (2019-2020) 6.3 North America Contact Relationship Management Software Market Size by Type (2015-2020) 6.4 North America Contact Relationship Management Software Market Size by Application (2015-2020) 7 Europe 7.1 Europe Contact Relationship Management Software Market Size (2015-2020) 7.2 Contact Relationship Management Software Key Players in Europe (2019-2020) 7.3 Europe Contact Relationship Management Software Market Size by Type (2015-2020) 7.4 Europe Contact Relationship Management Software Market Size by Application (2015-2020) 8 China 8.1 China Contact Relationship Management Software Market Size (2015-2020) 8.2 Contact Relationship Management Software Key Players in China (2019-2020) 8.3 China Contact Relationship Management Software Market Size by Type (2015-2020) 8.4 China Contact Relationship Management Software Market Size by Application (2015-2020) 9 Japan 9.1 Japan Contact Relationship Management Software Market Size (2015-2020) 9.2 Contact Relationship Management Software Key Players in Japan (2019-2020) 9.3 Japan Contact Relationship Management Software Market Size by Type (2015-2020) 9.4 Japan Contact Relationship Management Software Market Size by Application (2015-2020) 10 Southeast Asia 10.1 Southeast Asia Contact Relationship Management Software Market Size (2015-2020) 10.2 Contact Relationship Management Software Key Players in Southeast Asia (2019-2020) 10.3 Southeast Asia Contact Relationship Management Software Market Size by Type (2015-2020) 10.4 Southeast Asia Contact Relationship Management Software Market Size by Application (2015-2020) 11 India 11.1 India Contact Relationship Management Software Market Size (2015-2020) 11.2 Contact Relationship Management Software Key Players in India (2019-2020) 11.3 India Contact Relationship Management Software Market Size by Type (2015-2020) 11.4 India Contact Relationship Management Software Market Size by Application (2015-2020) 12 Central & South America 12.1 Central & South America Contact Relationship Management Software Market Size (2015-2020) 12.2 Contact Relationship Management Software Key Players in Central & South America (2019-2020) 12.3 Central & South America Contact Relationship Management Software Market Size by Type (2015-2020) 12.4 Central & South America Contact Relationship Management Software Market Size by Application (2015-2020) 13Key Players Profiles 13.1 SimplyCast 13.1.1 SimplyCast Company Details 13.1.2 SimplyCast Business Overview and Its Total Revenue 13.1.3 SimplyCast Contact Relationship Management Software Introduction 13.1.4 SimplyCast Revenue in Contact Relationship Management Software Business (2015-2020)) 13.1.5 SimplyCast Recent Development 13.2 Insightly 13.2.1 Insightly Company Details 13.2.2 Insightly Business Overview and Its Total Revenue 13.2.3 Insightly Contact Relationship Management Software Introduction 13.2.4 Insightly Revenue in Contact Relationship Management Software Business (2015-2020) 13.2.5 Insightly Recent Development 13.3 Maximizer 13.3.1 Maximizer Company Details 13.3.2 Maximizer Business Overview and Its Total Revenue 13.3.3 Maximizer Contact Relationship Management Software Introduction 13.3.4 Maximizer Revenue in Contact Relationship Management Software Business (2015-2020) 13.3.5 Maximizer Recent Development 13.4 Nutshell 13.4.1 Nutshell Company Details 13.4.2 Nutshell Business Overview and Its Total Revenue 13.4.3 Nutshell Contact Relationship Management Software Introduction 13.4.4 Nutshell Revenue in Contact Relationship Management Software Business (2015-2020) 13.4.5 Nutshell Recent Development 13.5 NetSuite CRM 13.5.1 NetSuite CRM Company Details 13.5.2 NetSuite CRM Business Overview and Its Total Revenue 13.5.3 NetSuite CRM Contact Relationship Management Software Introduction 13.5.4 NetSuite CRM Revenue in Contact Relationship Management Software Business (2015-2020) 13.5.5 NetSuite CRM Recent Development 13.6 Zoho CRM 13.6.1 Zoho CRM Company Details 13.6.2 Zoho CRM Business Overview and Its Total Revenue 13.6.3 Zoho CRM Contact Relationship Management Software Introduction 13.6.4 Zoho CRM Revenue in Contact Relationship Management Software Business (2015-2020) 13.6.5 Zoho CRM Recent Development 13.7 Bitrix24 13.7.1 Bitrix24 Company Details 13.7.2 Bitrix24 Business Overview and Its Total Revenue 13.7.3 Bitrix24 Contact Relationship Management Software Introduction 13.7.4 Bitrix24 Revenue in Contact Relationship Management Software Business (2015-2020) 13.7.5 Bitrix24 Recent Development 14Analyst's Viewpoints/Conclusions 15Appendix 15.1 Research Methodology 15.1.1 Methodology/Research Approach 15.1.2 Data Source 15.2 Disclaimer 15.3 Author Details

List of Tables Table 1. Contact Relationship Management Software Key Market Segments Table 2. Key Players Covered: Ranking by Contact Relationship Management Software Revenue Table 3. Ranking of Global Top Contact Relationship Management Software Manufacturers by Revenue (US$ Million) in 2019 Table 4. Global Contact Relationship Management Software Market Size Growth Rate by Type (US$ Million): 2020 VS 2026 Table 5. Key Players of Cloud-based Table 6. Key Players of On-premises Table 7. COVID-19 Impact Global Market: (Four Contact Relationship Management Software Market Size Forecast Scenarios) Table 8. Opportunities and Trends for Contact Relationship Management Software Players in the COVID-19 Landscape Table 9. Present Opportunities in China & Elsewhere Due to the Coronavirus Crisis Table 10. Key Regions/Countries Measures against Covid-19 Impact Table 11. Proposal for Contact Relationship Management Software Players to Combat Covid-19 Impact Table 12. Global Contact Relationship Management Software Market Size Growth by Application (US$ Million): 2020 VS 2026 Table 13. Global Contact Relationship Management Software Market Size by Regions (US$ Million): 2020 VS 2026 Table 14. Global Contact Relationship Management Software Market Size by Regions (2015-2020) (US$ Million) Table 15. Global Contact Relationship Management Software Market Share by Regions (2015-2020) Table 16. Global Contact Relationship Management Software Forecasted Market Size by Regions (2021-2026) (US$ Million) Table 17. Global Contact Relationship Management Software Market Share by Regions (2021-2026) Table 18. Market Top Trends Table 19. Key Drivers: Impact Analysis Table 20. Key Challenges Table 21. Contact Relationship Management Software Market Growth Strategy Table 22. Main Points Interviewed from Key Contact Relationship Management Software Players Table 23. Global Contact Relationship Management Software Revenue by Players (2015-2020) (Million US$) Table 24. Global Contact Relationship Management Software Market Share by Players (2015-2020) Table 25. Global Top Contact Relationship Management Software Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Contact Relationship Management Software as of 2019) Table 26. Global Contact Relationship Management Software by Players Market Concentration Ratio (CR5 and HHI) Table 27. Key Players Headquarters and Area Served Table 28. Key Players Contact Relationship Management Software Product Solution and Service Table 29. Date of Enter into Contact Relationship Management Software Market Table 30. Mergers & Acquisitions, Expansion Plans Table 31. Global Contact Relationship Management Software Market Size by Type (2015-2020) (Million US$) Table 32. Global Contact Relationship Management Software Market Size Share by Type (2015-2020) Table 33. Global Contact Relationship Management Software Revenue Market Share by Type (2021-2026) Table 34. Global Contact Relationship Management Software Market Size Share by Application (2015-2020) Table 35. Global Contact Relationship Management Software Market Size by Application (2015-2020) (Million US$) Table 36. Global Contact Relationship Management Software Market Size Share by Application (2021-2026) Table 37. North America Key Players Contact Relationship Management Software Revenue (2019-2020) (Million US$) Table 38. North America Key Players Contact Relationship Management Software Market Share (2019-2020) Table 39. North America Contact Relationship Management Software Market Size by Type (2015-2020) (Million US$) Table 40. North America Contact Relationship Management Software Market Share by Type (2015-2020) Table 41. North America Contact Relationship Management Software Market Size by Application (2015-2020) (Million US$) Table 42. North America Contact Relationship Management Software Market Share by Application (2015-2020) Table 43. Europe Key Players Contact Relationship Management Software Revenue (2019-2020) (Million US$) Table 44. Europe Key Players Contact Relationship Management Software Market Share (2019-2020) Table 45. Europe Contact Relationship Management Software Market Size by Type (2015-2020) (Million US$) Table 46. Europe Contact Relationship Management Software Market Share by Type (2015-2020) Table 47. Europe Contact Relationship Management Software Market Size by Application (2015-2020) (Million US$) Table 48. Europe Contact Relationship Management Software Market Share by Application (2015-2020) Table 49. China Key Players Contact Relationship Management Software Revenue (2019-2020) (Million US$) Table 50. China Key Players Contact Relationship Management Software Market Share (2019-2020) Table 51. China Contact Relationship Management Software Market Size by Type (2015-2020) (Million US$) Table 52. China Contact Relationship Management Software Market Share by Type (2015-2020) Table 53. China Contact Relationship Management Software Market Size by Application (2015-2020) (Million US$) Table 54. China Contact Relationship Management Software Market Share by Application (2015-2020) Table 55. Japan Key Players Contact Relationship Management Software Revenue (2019-2020) (Million US$) Table 56. Japan Key Players Contact Relationship Management Software Market Share (2019-2020) Table 57. Japan Contact Relationship Management Software Market Size by Type (2015-2020) (Million US$) Table 58. Japan Contact Relationship Management Software Market Share by Type (2015-2020) Table 59. Japan Contact Relationship Management Software Market Size by Application (2015-2020) (Million US$) Table 60. Japan Contact Relationship Management Software Market Share by Application (2015-2020) Table 61. Southeast Asia Key Players Contact Relationship Management Software Revenue (2019-2020) (Million US$) Table 62. Southeast Asia Key Players Contact Relationship Management Software Market Share (2019-2020) Table 63. Southeast Asia Contact Relationship Management Software Market Size by Type (2015-2020) (Million US$) Table 64. Southeast Asia Contact Relationship Management Software Market Share by Type (2015-2020) Table 65. Southeast Asia Contact Relationship Management Software Market Size by Application (2015-2020) (Million US$) Table 66. Southeast Asia Contact Relationship Management Software Market Share by Application (2015-2020) Table 67. India Key Players Contact Relationship Management Software Revenue (2019-2020) (Million US$) Table 68. India Key Players Contact Relationship Management Software Market Share (2019-2020) Table 69. India Contact Relationship Management Software Market Size by Type (2015-2020) (Million US$) Table 70. India Contact Relationship Management Software Market Share by Type (2015-2020) Table 71. India Contact Relationship Management Software Market Size by Application (2015-2020) (Million US$) Table 72. India Contact Relationship Management Software Market Share by Application (2015-2020) Table 73. Central & South America Key Players Contact Relationship Management Software Revenue (2019-2020) (Million US$) Table 74. Central & South America Key Players Contact Relationship Management Software Market Share (2019-2020) Table 75. Central & South America Contact Relationship Management Software Market Size by Type (2015-2020) (Million US$) Table 76. Central & South America Contact Relationship Management Software Market Share by Type (2015-2020) Table 77. Central & South America Contact Relationship Management Software Market Size by Application (2015-2020) (Million US$) Table 78. Central & South America Contact Relationship Management Software Market Share by Application (2015-2020) Table 79. SimplyCast Company Details Table 80. SimplyCast Business Overview Table 81. SimplyCast Product Table 82. SimplyCast Revenue in Contact Relationship Management Software Business (2015-2020) (Million US$) Table 83. SimplyCast Recent Development Table 84. Insightly Company Details Table 85. Insightly Business Overview Table 86. Insightly Product Table 87. Insightly Revenue in Contact Relationship Management Software Business (2015-2020) (Million US$) Table 88. Insightly Recent Development Table 89. Maximizer Company Details Table 90. Maximizer Business Overview Table 91. Maximizer Product Table 92. Maximizer Revenue in Contact Relationship Management Software Business (2015-2020) (Million US$) Table 93. Maximizer Recent Development Table 94. Nutshell Company Details Table 95. Nutshell Business Overview Table 96. Nutshell Product Table 97. Nutshell Revenue in Contact Relationship Management Software Business (2015-2020) (Million US$) Table 98. Nutshell Recent Development Table 99. NetSuite CRM Company Details Table 100. NetSuite CRM Business Overview Table 101. NetSuite CRM Product Table 102. NetSuite CRM Revenue in Contact Relationship Management Software Business (2015-2020) (Million US$) Table 103. NetSuite CRM Recent Development Table 104. Zoho CRM Company Details Table 105. Zoho CRM Business Overview Table 106. Zoho CRM Product Table 107. Zoho CRM Revenue in Contact Relationship Management Software Business (2015-2020) (Million US$) Table 108. Zoho CRM Recent Development Table 109. Bitrix24 Company Details Table 110. Bitrix24 Business Overview Table 111. Bitrix24 Product Table 112. Bitrix24 Revenue in Contact Relationship Management Software Business (2015-2020) (Million US$) Table 113. Bitrix24 Recent Development Table 114. Research Programs/Design for This Report Table 115. Key Data Information from Secondary Sources Table 116. Key Data Information from Primary Sources List of Figures Figure 1. Global Contact Relationship Management Software Market Share by Type: 2020 VS 2026 Figure 2. Cloud-based Features Figure 3. On-premises Features Figure 4. Global Contact Relationship Management Software Market Share by Application: 2020 VS 2026 Figure 5. PC Case Studies Figure 6. Mobile Case Studies Figure 7. Cloud Case Studies Figure 8. Contact Relationship Management Software Report Years Considered Figure 9. Global Contact Relationship Management Software Market Size YoY Growth 2015-2026 (US$ Million) Figure 10. Global Contact Relationship Management Software Market Share by Regions: 2020 VS 2026 Figure 11. Global Contact Relationship Management Software Market Share by Regions (2021-2026) Figure 12. Porter's Five Forces Analysis Figure 13. Global Contact Relationship Management Software Market Share by Players in 2019 Figure 14. Global Top Contact Relationship Management Software Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Contact Relationship Management Software as of 2019 Figure 15. The Top 10 and 5 Players Market Share by Contact Relationship Management Software Revenue in 2019 Figure 16. North America Contact Relationship Management Software Market Size YoY Growth (2015-2020) (Million US$) Figure 17. Europe Contact Relationship Management Software Market Size YoY Growth (2015-2020) (Million US$) Figure 18. China Contact Relationship Management Software Market Size YoY Growth (2015-2020) (Million US$) Figure 19. Japan Contact Relationship Management Software Market Size YoY Growth (2015-2020) (Million US$) Figure 20. Southeast Asia Contact Relationship Management Software Market Size YoY Growth (2015-2020) (Million US$) Figure 21. India Contact Relationship Management Software Market Size YoY Growth (2015-2020) (Million US$) Figure 22. Central & South America Contact Relationship Management Software Market Size YoY Growth (2015-2020) (Million US$) Figure 23. SimplyCast Total Revenue (US$ Million): 2019 Compared with 2018 Figure 24. SimplyCast Revenue Growth Rate in Contact Relationship Management Software Business (2015-2020) Figure 25. Insightly Total Revenue (US$ Million): 2019 Compared with 2018 Figure 26. Insightly Revenue Growth Rate in Contact Relationship Management Software Business (2015-2020) Figure 27. Maximizer Total Revenue (US$ Million): 2019 Compared with 2018 Figure 28. Maximizer Revenue Growth Rate in Contact Relationship Management Software Business (2015-2020) Figure 29. Nutshell Total Revenue (US$ Million): 2019 Compared with 2018 Figure 30. Nutshell Revenue Growth Rate in Contact Relationship Management Software Business (2015-2020) Figure 31. NetSuite CRM Total Revenue (US$ Million): 2019 Compared with 2018 Figure 32. NetSuite CRM Revenue Growth Rate in Contact Relationship Management Software Business (2015-2020) Figure 33. Zoho CRM Total Revenue (US$ Million): 2019 Compared with 2018 Figure 34. Zoho CRM Revenue Growth Rate in Contact Relationship Management Software Business (2015-2020) Figure 35. Bitrix24 Total Revenue (US$ Million): 2019 Compared with 2018 Figure 36. Bitrix24 Revenue Growth Rate in Contact Relationship Management Software Business (2015-2020) Figure 37. Bottom-up and Top-down Approaches for This Report Figure 38. Data Triangulation Figure 39. Key Executives Interviewed

SimplyCast Insightly Maximizer Nutshell NetSuite CRM Zoho CRM Bitrix24