1 Report Overview 1.1 Study Scope 1.2 Key Market Segments 1.3 Players Covered: Ranking by Fixed Business Voice Platforms and Services Revenue 1.4 Market Analysis by Type 1.4.1 Global Fixed Business Voice Platforms and Services Market Size Growth Rate by Type: 2020 VS 2026 1.4.2 Public Network Based Call Control 1.4.3 Premises-Based Call Control 1.4.4 Hosted Call Control 1.5 Market by Application 1.5.1 Global Fixed Business Voice Platforms and Services Market Share by Application: 2020 VS 2026 1.5.2 IT & Telecommunication 1.5.3 Healthcare 1.5.4 BFSI 1.5.5 Retail 1.5.6 Manufacturing 1.5.7 Others 1.6 Study Objectives 1.7 Years Considered 2 Global Growth Trends by Regions 2.1 Fixed Business Voice Platforms and Services Market Perspective (2015-2026) 2.2 Fixed Business Voice Platforms and Services Growth Trends by Regions 2.2.1 Fixed Business Voice Platforms and Services Market Size by Regions: 2015 VS 2020 VS 2026 2.2.2 Fixed Business Voice Platforms and Services Historic Market Share by Regions (2015-2020) 2.2.3 Fixed Business Voice Platforms and Services Forecasted Market Size by Regions (2021-2026) 2.3 Industry Trends and Growth Strategy 2.3.1 Market Top Trends 2.3.2 Market Drivers 2.3.3 Market Challenges 2.3.4 Porter’s Five Forces Analysis 2.3.5 Fixed Business Voice Platforms and Services Market Growth Strategy 2.3.6 Primary Interviews with Key Fixed Business Voice Platforms and Services Players (Opinion Leaders) 3 Competition Landscape by Key Players 3.1 Global Top Fixed Business Voice Platforms and Services Players by Market Size 3.1.1 Global Top Fixed Business Voice Platforms and Services Players by Revenue (2015-2020) 3.1.2 Global Fixed Business Voice Platforms and Services Revenue Market Share by Players (2015-2020) 3.1.3 Global Fixed Business Voice Platforms and Services Market Share by Company Type (Tier 1, Tier 2 and Tier 3) 3.2 Global Fixed Business Voice Platforms and Services Market Concentration Ratio 3.2.1 Global Fixed Business Voice Platforms and Services Market Concentration Ratio (CR5 and HHI) 3.2.2 Global Top 10 and Top 5 Companies by Fixed Business Voice Platforms and Services Revenue in 2019 3.3 Fixed Business Voice Platforms and Services Key Players Head office and Area Served 3.4 Key Players Fixed Business Voice Platforms and Services Product Solution and Service 3.5 Date of Enter into Fixed Business Voice Platforms and Services Market 3.6 Mergers & Acquisitions, Expansion Plans 4 Breakdown Data by Type (2015-2026) 4.1 Global Fixed Business Voice Platforms and Services Historic Market Size by Type (2015-2020) 4.2 Global Fixed Business Voice Platforms and Services Forecasted Market Size by Type (2021-2026) 5 Fixed Business Voice Platforms and Services Breakdown Data by Application (2015-2026) 5.1 Global Fixed Business Voice Platforms and Services Market Size by Application (2015-2020) 5.2 Global Fixed Business Voice Platforms and Services Forecasted Market Size by Application (2021-2026) 6 North America 6.1 North America Fixed Business Voice Platforms and Services Market Size (2015-2020) 6.2 Fixed Business Voice Platforms and Services Key Players in North America (2019-2020) 6.3 North America Fixed Business Voice Platforms and Services Market Size by Type (2015-2020) 6.4 North America Fixed Business Voice Platforms and Services Market Size by Application (2015-2020) 7 Europe 7.1 Europe Fixed Business Voice Platforms and Services Market Size (2015-2020) 7.2 Fixed Business Voice Platforms and Services Key Players in Europe (2019-2020) 7.3 Europe Fixed Business Voice Platforms and Services Market Size by Type (2015-2020) 7.4 Europe Fixed Business Voice Platforms and Services Market Size by Application (2015-2020) 8 Central & South America 8.1 Central & South America Fixed Business Voice Platforms and Services Market Size (2015-2020) 8.2 Fixed Business Voice Platforms and Services Key Players in Central & South America (2019-2020) 8.3 Central & South America Fixed Business Voice Platforms and Services Market Size by Type (2015-2020) 8.4 Central & South America Fixed Business Voice Platforms and Services Market Size by Application (2015-2020) (2015-2020) (2015-2020) 9 Key Players Profiles 9.1 Unify Inc. (Atos Origin) 9.1.1 Unify Inc. (Atos Origin) Company Details 9.1.2 Unify Inc. (Atos Origin) Business Overview and Its Total Revenue 9.1.3 Unify Inc. (Atos Origin) Fixed Business Voice Platforms and Services Introduction 9.1.4 Unify Inc. (Atos Origin) Revenue in Fixed Business Voice Platforms and Services Business (2015-2020)) 9.1.5 Unify Inc. (Atos Origin) Recent Development 9.2 Vodafone Limited 9.2.1 Vodafone Limited Company Details 9.2.2 Vodafone Limited Business Overview and Its Total Revenue 9.2.3 Vodafone Limited Fixed Business Voice Platforms and Services Introduction 9.2.4 Vodafone Limited Revenue in Fixed Business Voice Platforms and Services Business (2015-2020) 9.2.5 Vodafone Limited Recent Development 9.3 AltoTelecom Call Center VoIP 9.3.1 AltoTelecom Call Center VoIP Company Details 9.3.2 AltoTelecom Call Center VoIP Business Overview and Its Total Revenue 9.3.3 AltoTelecom Call Center VoIP Fixed Business Voice Platforms and Services Introduction 9.3.4 AltoTelecom Call Center VoIP Revenue in Fixed Business Voice Platforms and Services Business (2015-2020) 9.3.5 AltoTelecom Call Center VoIP Recent Development 9.4 Alhambra 9.4.1 Alhambra Company Details 9.4.2 Alhambra Business Overview and Its Total Revenue 9.4.3 Alhambra Fixed Business Voice Platforms and Services Introduction 9.4.4 Alhambra Revenue in Fixed Business Voice Platforms and Services Business (2015-2020) 9.4.5 Alhambra Recent Development 9.5 Digicel 9.5.1 Digicel Company Details 9.5.2 Digicel Business Overview and Its Total Revenue 9.5.3 Digicel Fixed Business Voice Platforms and Services Introduction 9.5.4 Digicel Revenue in Fixed Business Voice Platforms and Services Business (2015-2020) 9.5.5 Digicel Recent Development 9.6 Nurango 9.6.1 Nurango Company Details 9.6.2 Nurango Business Overview and Its Total Revenue 9.6.3 Nurango Fixed Business Voice Platforms and Services Introduction 9.6.4 Nurango Revenue in Fixed Business Voice Platforms and Services Business (2015-2020) 9.6.5 Nurango Recent Development 9.7 Orange Business Services 9.7.1 Orange Business Services Company Details 9.7.2 Orange Business Services Business Overview and Its Total Revenue 9.7.3 Orange Business Services Fixed Business Voice Platforms and Services Introduction 9.7.4 Orange Business Services Revenue in Fixed Business Voice Platforms and Services Business (2015-2020) 9.7.5 Orange Business Services Recent Development 9.8 Alcatel-Lucent Enterprise (Nokia) 9.8.1 Alcatel-Lucent Enterprise (Nokia) Company Details 9.8.2 Alcatel-Lucent Enterprise (Nokia) Business Overview and Its Total Revenue 9.8.3 Alcatel-Lucent Enterprise (Nokia) Fixed Business Voice Platforms and Services Introduction 9.8.4 Alcatel-Lucent Enterprise (Nokia) Revenue in Fixed Business Voice Platforms and Services Business (2015-2020) 9.8.5 Alcatel-Lucent Enterprise (Nokia) Recent Development 9.9 Cisco Systems 9.9.1 Cisco Systems Company Details 9.9.2 Cisco Systems Business Overview and Its Total Revenue 9.9.3 Cisco Systems Fixed Business Voice Platforms and Services Introduction 9.9.4 Cisco Systems Revenue in Fixed Business Voice Platforms and Services Business (2015-2020) 9.9.5 Cisco Systems Recent Development 10 Analyst's Viewpoints/Conclusions 11 Appendix 11.1 Research Methodology 11.1.1 Methodology/Research Approach 11.1.2 Data Source 11.2 Disclaimer 11.3 Author Details

List of Tables Table 1. Fixed Business Voice Platforms and Services Key Market Segments Table 2. Key Players Covered: Ranking by Fixed Business Voice Platforms and Services Revenue Table 3. Ranking of Global Top Fixed Business Voice Platforms and Services Manufacturers by Revenue (US$ Million) in 2019 Table 4. Global Fixed Business Voice Platforms and Services Market Size Growth Rate by Type (US$ Million): 2020 VS 2026 Table 5. Key Players of Public Network Based Call Control Table 6. Key Players of Premises-Based Call Control Table 7. Key Players of Hosted Call Control Table 8. Global Fixed Business Voice Platforms and Services Market Size Growth by Application (US$ Million): 2020 VS 2026 Table 9. Global Fixed Business Voice Platforms and Services Market Size by Regions (US$ Million): 2020 VS 2026 Table 10. Global Fixed Business Voice Platforms and Services Market Size by Regions (2015-2020) (US$ Million) Table 11. Global Fixed Business Voice Platforms and Services Market Share by Regions (2015-2020) Table 12. Global Fixed Business Voice Platforms and Services Forecasted Market Size by Regions (2021-2026) (US$ Million) Table 13. Global Fixed Business Voice Platforms and Services Market Share by Regions (2021-2026) Table 14. Market Top Trends Table 15. Key Drivers: Impact Analysis Table 16. Key Challenges Table 17. Fixed Business Voice Platforms and Services Market Growth Strategy Table 18. Main Points Interviewed from Key Fixed Business Voice Platforms and Services Players Table 19. Global Fixed Business Voice Platforms and Services Revenue by Players (2015-2020) (Million US$) Table 20. Global Fixed Business Voice Platforms and Services Market Share by Players (2015-2020) Table 21. Global Top Fixed Business Voice Platforms and Services Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Fixed Business Voice Platforms and Services as of 2019) Table 22. Global Fixed Business Voice Platforms and Services by Players Market Concentration Ratio (CR5 and HHI) Table 23. Key Players Headquarters and Area Served Table 24. Key Players Fixed Business Voice Platforms and Services Product Solution and Service Table 25. Date of Enter into Fixed Business Voice Platforms and Services Market Table 26. Mergers & Acquisitions, Expansion Plans Table 27. Global Fixed Business Voice Platforms and Services Market Size by Type (2015-2020) (Million US$) Table 28. Global Fixed Business Voice Platforms and Services Market Size Share by Type (2015-2020) Table 29. Global Fixed Business Voice Platforms and Services Revenue Market Share by Type (2021-2026) Table 30. Global Fixed Business Voice Platforms and Services Market Size Share by Application (2015-2020) Table 31. Global Fixed Business Voice Platforms and Services Market Size by Application (2015-2020) (Million US$) Table 32. Global Fixed Business Voice Platforms and Services Market Size Share by Application (2021-2026) Table 33. North America Key Players Fixed Business Voice Platforms and Services Revenue (2019-2020) (Million US$) Table 34. North America Key Players Fixed Business Voice Platforms and Services Market Share (2019-2020) Table 35. North America Fixed Business Voice Platforms and Services Market Size by Type (2015-2020) (Million US$) Table 36. North America Fixed Business Voice Platforms and Services Market Share by Type (2015-2020) Table 37. North America Fixed Business Voice Platforms and Services Market Size by Application (2015-2020) (Million US$) Table 38. North America Fixed Business Voice Platforms and Services Market Share by Application (2015-2020) Table 39. Europe Key Players Fixed Business Voice Platforms and Services Revenue (2019-2020) (Million US$) Table 40. Europe Key Players Fixed Business Voice Platforms and Services Market Share (2019-2020) Table 41. Europe Fixed Business Voice Platforms and Services Market Size by Type (2015-2020) (Million US$) Table 42. Europe Fixed Business Voice Platforms and Services Market Share by Type (2015-2020) Table 43. Europe Fixed Business Voice Platforms and Services Market Size by Application (2015-2020) (Million US$) Table 44. Europe Fixed Business Voice Platforms and Services Market Share by Application (2015-2020) Table 45. Central & South America Key Players Fixed Business Voice Platforms and Services Revenue (2019-2020) (Million US$) Table 46. Central & South America Key Players Fixed Business Voice Platforms and Services Market Share (2019-2020) Table 47. Central & South America Fixed Business Voice Platforms and Services Market Size by Type (2015-2020) (Million US$) Table 48. Central & South America Fixed Business Voice Platforms and Services Market Share by Type (2015-2020) Table 49. Central & South America Fixed Business Voice Platforms and Services Market Size by Application (2015-2020) (Million US$) Table 50. Central & South America Fixed Business Voice Platforms and Services Market Share by Application (2015-2020) Table 51. Unify Inc. (Atos Origin) Company Details Table 52. Unify Inc. (Atos Origin) Business Overview Table 53. Unify Inc. (Atos Origin) Product Table 54. Unify Inc. (Atos Origin) Revenue in Fixed Business Voice Platforms and Services Business (2015-2020) (Million US$) Table 55. Unify Inc. (Atos Origin) Recent Development Table 56. Vodafone Limited Company Details Table 57. Vodafone Limited Business Overview Table 58. Vodafone Limited Product Table 59. Vodafone Limited Revenue in Fixed Business Voice Platforms and Services Business (2015-2020) (Million US$) Table 60. Vodafone Limited Recent Development Table 61. AltoTelecom Call Center VoIP Company Details Table 62. AltoTelecom Call Center VoIP Business Overview Table 63. AltoTelecom Call Center VoIP Product Table 64. AltoTelecom Call Center VoIP Revenue in Fixed Business Voice Platforms and Services Business (2015-2020) (Million US$) Table 65. AltoTelecom Call Center VoIP Recent Development Table 66. Alhambra Company Details Table 67. Alhambra Business Overview Table 68. Alhambra Product Table 69. Alhambra Revenue in Fixed Business Voice Platforms and Services Business (2015-2020) (Million US$) Table 70. Alhambra Recent Development Table 71. Digicel Company Details Table 72. Digicel Business Overview Table 73. Digicel Product Table 74. Digicel Revenue in Fixed Business Voice Platforms and Services Business (2015-2020) (Million US$) Table 75. Digicel Recent Development Table 76. Nurango Company Details Table 77. Nurango Business Overview Table 78. Nurango Product Table 79. Nurango Revenue in Fixed Business Voice Platforms and Services Business (2015-2020) (Million US$) Table 80. Nurango Recent Development Table 81. Orange Business Services Company Details Table 82. Orange Business Services Business Overview Table 83. Orange Business Services Product Table 84. Orange Business Services Revenue in Fixed Business Voice Platforms and Services Business (2015-2020) (Million US$) Table 85. Orange Business Services Recent Development Table 86. Alcatel-Lucent Enterprise (Nokia) Business Overview Table 87. Alcatel-Lucent Enterprise (Nokia) Product Table 88. Alcatel-Lucent Enterprise (Nokia) Company Details Table 89. Alcatel-Lucent Enterprise (Nokia) Revenue in Fixed Business Voice Platforms and Services Business (2015-2020) (Million US$) Table 90. Alcatel-Lucent Enterprise (Nokia) Recent Development Table 91. Cisco Systems Company Details Table 92. Cisco Systems Business Overview Table 93. Cisco Systems Product Table 94. Cisco Systems Revenue in Fixed Business Voice Platforms and Services Business (2015-2020) (Million US$) Table 95. Cisco Systems Recent Development Table 96. Research Programs/Design for This Report Table 97. Key Data Information from Secondary Sources Table 98. Key Data Information from Primary Sources List of Figures Figure 1. Global Fixed Business Voice Platforms and Services Market Share by Type: 2020 VS 2026 Figure 2. Public Network Based Call Control Features Figure 3. Premises-Based Call Control Features Figure 4. Hosted Call Control Features Figure 5. Global Fixed Business Voice Platforms and Services Market Share by Application: 2020 VS 2026 Figure 6. IT & Telecommunication Case Studies Figure 7. Healthcare Case Studies Figure 8. BFSI Case Studies Figure 9. Retail Case Studies Figure 10. Manufacturing Case Studies Figure 11. Others Case Studies Figure 12. Fixed Business Voice Platforms and Services Report Years Considered Figure 13. Global Fixed Business Voice Platforms and Services Market Size YoY Growth 2015-2026 (US$ Million) Figure 14. Global Fixed Business Voice Platforms and Services Market Share by Regions: 2020 VS 2026 Figure 15. Global Fixed Business Voice Platforms and Services Market Share by Regions (2021-2026) Figure 16. Porter's Five Forces Analysis Figure 17. Global Fixed Business Voice Platforms and Services Market Share by Players in 2019 Figure 18. Global Top Fixed Business Voice Platforms and Services Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Fixed Business Voice Platforms and Services as of 2019 Figure 19. The Top 10 and 5 Players Market Share by Fixed Business Voice Platforms and Services Revenue in 2019 Figure 20. North America Fixed Business Voice Platforms and Services Market Size YoY Growth (2015-2020) (Million US$) Figure 21. Europe Fixed Business Voice Platforms and Services Market Size YoY Growth (2015-2020) (Million US$) Figure 22. Central & South America Fixed Business Voice Platforms and Services Market Size YoY Growth (2015-2020) (Million US$) Figure 23. Unify Inc. (Atos Origin) Total Revenue (US$ Million): 2019 Compared with 2018 Figure 24. Unify Inc. (Atos Origin) Revenue Growth Rate in Fixed Business Voice Platforms and Services Business (2015-2020) Figure 25. Vodafone Limited Total Revenue (US$ Million): 2019 Compared with 2018 Figure 26. Vodafone Limited Revenue Growth Rate in Fixed Business Voice Platforms and Services Business (2015-2020) Figure 27. AltoTelecom Call Center VoIP Total Revenue (US$ Million): 2019 Compared with 2018 Figure 28. AltoTelecom Call Center VoIP Revenue Growth Rate in Fixed Business Voice Platforms and Services Business (2015-2020) Figure 29. Alhambra Total Revenue (US$ Million): 2019 Compared with 2018 Figure 30. Alhambra Revenue Growth Rate in Fixed Business Voice Platforms and Services Business (2015-2020) Figure 31. Digicel Total Revenue (US$ Million): 2019 Compared with 2018 Figure 32. Digicel Revenue Growth Rate in Fixed Business Voice Platforms and Services Business (2015-2020) Figure 33. Nurango Total Revenue (US$ Million): 2019 Compared with 2018 Figure 34. Nurango Revenue Growth Rate in Fixed Business Voice Platforms and Services Business (2015-2020) Figure 35. Orange Business Services Total Revenue (US$ Million): 2019 Compared with 2018 Figure 36. Orange Business Services Revenue Growth Rate in Fixed Business Voice Platforms and Services Business (2015-2020) Figure 37. Alcatel-Lucent Enterprise (Nokia) Total Revenue (US$ Million): 2019 Compared with 2018 Figure 38. Alcatel-Lucent Enterprise (Nokia) Revenue Growth Rate in Fixed Business Voice Platforms and Services Business (2015-2020) Figure 39. Cisco Systems Total Revenue (US$ Million): 2019 Compared with 2018 Figure 40. Cisco Systems Revenue Growth Rate in Fixed Business Voice Platforms and Services Business (2015-2020) Figure 41. Bottom-up and Top-down Approaches for This Report Figure 42. Data Triangulation Figure 43. Key Executives Interviewed

Unify Inc. (Atos Origin) Vodafone Limited AltoTelecom Call Center VoIP Alhambra Digicel Nurango Orange Business Services Alcatel-Lucent Enterprise (Nokia) Cisco Systems