1 Case Management Introduction and Market Overview 1.1 Objectives of the Study 1.2 Definition of Case Management 1.3 Case Management Market Scope and Market Size Estimation 1.3.1 Market Concentration Ratio and Market Maturity Analysis 1.3.2 Europe Case Management Value and Growth Rate from 2014-2024 1.4 Market Segmentation 1.4.1 Types of Case Management 1.4.2 Applications of Case Management 1.4.3 Research Countries 1.5 Market Dynamics 1.5.1 Drivers 1.5.2 Limitations 1.5.3 Opportunities 1.6 Industry News and Policies by Countries 1.6.1 Industry News 1.6.2 Industry Policies 2 Industry Chain Analysis 2.1 Upstream Raw Material Suppliers of Case Management Analysis 2.2 Major Players of Case Management 2.2.1 Major Players Manufacturing Base and Market Share of Case Management in 2018 2.2.2 Major Players Product Types in 2018 2.3 Case Management Manufacturing Cost Structure Analysis 2.3.1 Consumption Process Analysis 2.3.2 Manufacturing Cost Structure of Case Management 2.3.3 Raw Material Cost of Case Management 2.3.4 Labor Cost of Case Management 2.4 Market Channel Analysis of Case Management 2.5 Major Downstream Buyers of Case Management Analysis 3 Europe Case Management Market, by Type 3.1 Europe Case Management Value and Market Share by Type (2014-2019E) 3.2 Europe Case Management Consumption and Market Share by Type (2014-2019E) 3.3 Europe Case Management Value and Growth Rate by Type (2014-2019E) 3.3.1 Europe Case Management Value and Growth Rate of Service Request 3.3.2 Europe Case Management Value and Growth Rate of Fraud Detection and Anti-money Laundering 3.3.3 Europe Case Management Value and Growth Rate of Incident Management 3.3.4 Europe Case Management Value and Growth Rate of Investigation Management 3.3.5 Europe Case Management Value and Growth Rate of Legal Workflow Management 3.4 Europe Case Management Price Analysis by Type (2014-2019E) 4 Case Management Market, by Application 4.1 Downstream Market Overview 4.2 Europe Case Management Consumption and Market Share by Application (2014-2019E) 4.2.1 Europe Case Management Consumption and Growth Rate of Insurance (2014-2019E) 4.2.2 Europe Case Management Consumption and Growth Rate of Banking (2014-2019E) 4.2.3 Europe Case Management Consumption and Growth Rate of Government Institutions (2014-2019E) 4.2.4 Europe Case Management Consumption and Growth Rate of Energy & Utilities (2014-2019E) 4.2.5 Europe Case Management Consumption and Growth Rate of Hospitals (2014-2019E) 4.2.6 Europe Case Management Consumption and Growth Rate of Legal & Law Firms (2014-2019E) 4.2.7 Europe Case Management Consumption and Growth Rate of Others (2014-2019E) 5 Europe Case Management Consumption, Value ($) by Countries (2014-2019E) 5.1 Europe Case Management Value and Market Share by Countries (2014-2019E) 5.2 Europe Case Management Consumption and Market Share by Countries (2014-2019E) 5.3 Europe Case Management Consumption, Value, Price and Gross Margin (2014-2019E) 5.4 Germany Case Management Consumption, Value, Price and Gross Margin (2014-2019E) 5.5 UK Case Management Consumption, Value, Price and Gross Margin (2014-2019E) 5.6 France Case Management Consumption, Value, Price and Gross Margin (2014-2019E) 5.7 Italy Case Management Consumption, Value, Price and Gross Margin (2014-2019E) 5.8 Spain Case Management Consumption, Value, Price and Gross Margin (2014-2019E) 5.9 Russia Case Management Consumption, Value, Price and Gross Margin (2014-2019E) 6 Competitive Landscape 6.1 Competitive Profile 6.2 Dell Technologies 6.2.1 Company Profiles 6.2.2 Case Management Product Introduction 6.2.3 Dell Technologies Sales, Value, Price, Gross Margin 2014-2019E 6.2.4 Dell Technologies Market Share of Case Management Segmented by Region in 2018 6.3 Ains 6.3.1 Company Profiles 6.3.2 Case Management Product Introduction 6.3.3 Ains Sales, Value, Price, Gross Margin 2014-2019E 6.3.4 Ains Market Share of Case Management Segmented by Region in 2018 6.4 DST Systems 6.4.1 Company Profiles 6.4.2 Case Management Product Introduction 6.4.3 DST Systems Sales, Value, Price, Gross Margin 2014-2019E 6.4.4 DST Systems Market Share of Case Management Segmented by Region in 2018 6.5 Appian 6.5.1 Company Profiles 6.5.2 Case Management Product Introduction 6.5.3 Appian Sales, Value, Price, Gross Margin 2014-2019E 6.5.4 Appian Market Share of Case Management Segmented by Region in 2018 6.6 Threatmetrix 6.6.1 Company Profiles 6.6.2 Case Management Product Introduction 6.6.3 Threatmetrix Sales, Value, Price, Gross Margin 2014-2019E 6.6.4 Threatmetrix Market Share of Case Management Segmented by Region in 2018 6.7 Newgen Software 6.7.1 Company Profiles 6.7.2 Case Management Product Introduction 6.7.3 Newgen Software Sales, Value, Price, Gross Margin 2014-2019E 6.7.4 Newgen Software Market Share of Case Management Segmented by Region in 2018 6.8 Micropact 6.8.1 Company Profiles 6.8.2 Case Management Product Introduction 6.8.3 Micropact Sales, Value, Price, Gross Margin 2014-2019E 6.8.4 Micropact Market Share of Case Management Segmented by Region in 2018 6.9 Hyland Software 6.9.1 Company Profiles 6.9.2 Case Management Product Introduction 6.9.3 Hyland Software Sales, Value, Price, Gross Margin 2014-2019E 6.9.4 Hyland Software Market Share of Case Management Segmented by Region in 2018 6.10 Pegasystems 6.10.1 Company Profiles 6.10.2 Case Management Product Introduction 6.10.3 Pegasystems Sales, Value, Price, Gross Margin 2014-2019E 6.10.4 Pegasystems Market Share of Case Management Segmented by Region in 2018 6.11 IBM 6.11.1 Company Profiles 6.11.2 Case Management Product Introduction 6.11.3 IBM Sales, Value, Price, Gross Margin 2014-2019E 6.11.4 IBM Market Share of Case Management Segmented by Region in 2018 6.12 Pulpstream 6.12.1 Company Profiles 6.12.2 Case Management Product Introduction 6.12.3 Pulpstream Sales, Value, Price, Gross Margin 2014-2019E 6.12.4 Pulpstream Market Share of Case Management Segmented by Region in 2018 6.13 Kofax 6.13.1 Company Profiles 6.13.2 Case Management Product Introduction 6.13.3 Kofax Sales, Value, Price, Gross Margin 2014-2019E 6.13.4 Kofax Market Share of Case Management Segmented by Region in 2018 7 Europe Case Management Market Analysis and Forecast by Type and Application 7.1 Europe Case Management Market Value & Volume Forecast, by Type (2019-2024) 7.1.1 Service Request Market Value and Volume Forecast (2019-2024) 7.1.2 Fraud Detection and Anti-money Laundering Market Value and Volume Forecast (2019-2024) 7.1.3 Incident Management Market Value and Volume Forecast (2019-2024) 7.1.4 Investigation Management Market Value and Volume Forecast (2019-2024) 7.1.5 Legal Workflow Management Market Value and Volume Forecast (2019-2024) 7.2 Europe Case Management Market Value & Volume Forecast, by Application (2019-2024) 7.2.1 Insurance Market Value and Volume Forecast (2019-2024) 7.2.2 Banking Market Value and Volume Forecast (2019-2024) 7.2.3 Government Institutions Market Value and Volume Forecast (2019-2024) 7.2.4 Energy & Utilities Market Value and Volume Forecast (2019-2024) 7.2.5 Hospitals Market Value and Volume Forecast (2019-2024) 7.2.6 Legal & Law Firms Market Value and Volume Forecast (2019-2024) 7.2.7 Others Market Value and Volume Forecast (2019-2024) 8 Case Management Market Analysis and Forecast by Countries 8.1 Germany Market Value and Consumption Forecast (2019-2024) 8.2 UK Market Value and Consumption Forecast (2019-2024) 8.3 France Market Value and Consumption Forecast (2019-2024) 8.4 Italy Market Value and Consumption Forecast (2019-2024) 8.5 Spain Market Value and Consumption Forecast (2019-2024) 8.6 Russia Market Value and Consumption Forecast (2019-2024) 9 New Project Feasibility Analysis 9.1 Industry Barriers and New Entrants SWOT Analysis 9.2 Analysis and Suggestions on New Project Investment 10 Research Finding and Conclusion 11 Appendix 11.1 Methodology 11.2 Research Data Source

List of Tables and Figures Figure Product Picture of Case Management Table Product Specification of Case Management Figure Market Concentration Ratio and Market Maturity Analysis of Case Management Figure Europe Case Management Value ($) and Growth Rate from 2014-2024 Table Different Types of Case Management Figure Europe Case Management Value ($) Segment by Type from 2014-2019E Figure Europe Case Management Market Share by Types in 2018 Figure Service Request Picture Figure Fraud Detection and Anti-money Laundering Picture Figure Incident Management Picture Figure Investigation Management Picture Figure Legal Workflow Management Picture Table Different Applications of Case Management Figure Europe Case Management Value ($) Segment by Applications from 2014-2019E Figure Europe Case Management Market Share by Applications in 2018 Figure Insurance Picture Figure Banking Picture Figure Government Institutions Picture Figure Energy & Utilities Picture Figure Hospitals Picture Figure Legal & Law Firms Picture Figure Others Picture Table Research Countries of Case Management Figure Europe Case Management Market Share by Countries in 2018 Figure Germany Case Management Consumption Value ($) and Growth Rate (2014-2019E) Figure UK Case Management Consumption Value ($) and Growth Rate (2014-2019E) Figure France Case Management Consumption Value ($) and Growth Rate (2014-2019E) Figure Italy Case Management Consumption Value ($) and Growth Rate (2014-2019E) Figure Spain Case Management Consumption Value ($) and Growth Rate (2014-2019E) Figure Russia Case Management Consumption Value ($) and Growth Rate (2014-2019E) Table Emerging and Growing Market of Case Management Table Industry News Table Industry Policies Figure Industry Chain Analysis of Case Management Table Upstream Raw Material Suppliers of Case Management with Contact Information Table Major Players Manufacturing Base and Market Share of Case Management in 2018 Table Major Players Consumption Value Market Share of Case Management in 2018 Table Major Players Case Management Product Types in 2018 Figure Consumption Process of Case Management Figure Manufacturing Cost Structure of Case Management Figure Channel Status of Case Management Table Major Distributors of Case Management with Contact Information Table Major Downstream Buyers of Case Management with Contact Information Table Europe Case Management Value ($) by Type (2014-2019E) Table Europe Case Management Value Share by Type (2014-2019E) Figure Europe Case Management Value Share by Type (2014-2019E) Table Europe Case Management Consumption by Type (2014-2019E) Table Europe Case Management Consumption Share by Type (2014-2019E) Figure Europe Case Management Consumption Share by Type (2014-2019E) Figure Service Request Picture Figure Fraud Detection and Anti-money Laundering Picture Figure Incident Management Picture Figure Investigation Management Picture Figure Legal Workflow Management Picture Figure Europe Case Management Value ($) and Growth Rate of Legal Workflow Management Table Europe Case Management Price by Type (2014-2019E) Figure Downstream Market Overview Table Europe Case Management Consumption by Application (2014-2019E) Table Europe Case Management Consumption Market Share by Application (2014-2019E) Figure Europe Case Management Consumption Market Share by Application (2014-2019E) Figure Europe Case Management Consumption and Growth Rate of Insurance (2014-2019) Figure Europe Case Management Consumption and Growth Rate of Banking (2014-2019) Figure Europe Case Management Consumption and Growth Rate of Government Institutions (2014-2019) Figure Europe Case Management Consumption and Growth Rate of Energy & Utilities (2014-2019) Figure Europe Case Management Consumption and Growth Rate of Hospitals (2014-2019) Figure Europe Case Management Consumption and Growth Rate of Legal & Law Firms (2014-2019) Figure Europe Case Management Consumption and Growth Rate of Others (2014-2019) Table Europe Case Management Value ($) by Countries (2014-2019E) Table Europe Case Management Value Market Share by Countries (2014-2019E) Figure Europe Case Management Value Market Share by Countries (2014-2019E) Table Europe Case Management Consumption by Countries (2014-2019E) Table Europe Case Management Consumption Market Share by Countries (2014-2019E) Figure Europe Case Management Consumption Market Share by Countries (2014-2019E) Table Europe Case Management Consumption, Value, Price and Gross Margin (2014-2019E) Table Germany Case Management Consumption, Value, Price and Gross Margin (2014-2019E) Table UK Case Management Consumption, Value, Price and Gross Margin (2014-2019E) Table France Case Management Consumption, Value, Price and Gross Margin (2014-2019E) Table Italy Case Management Consumption, Value, Price and Gross Margin (2014-2019E) Table Spain Case Management Consumption, Value, Price and Gross Margin (2014-2019E) Table Russia Case Management Consumption, Value, Price and Gross Margin (2014-2019E) Figure Top 3 Market Share of Case Management Companies in 2018 Figure Top 6 Market Share of Case Management Companies in 2018 Table Major Players Value ($) Share (2014-2019E) Table Company Profiles Table Product Introduction Table Dell Technologies Sales, Value, Price, Gross Margin 2014-2019E Figure Dell Technologies Sales and Growth Rate Figure Dell Technologies Value ($) Market Share 2014-2019 Figure Dell Technologies Market Share of Case Management Segmented by Region in 2018 Table Company Profiles Table Product Introduction Table Ains Sales, Value, Price, Gross Margin 2014-2019E Figure Ains Sales and Growth Rate Figure Ains Value ($) Market Share 2014-2019 Figure Ains Market Share of Case Management Segmented by Region in 2018 Table Company Profiles Table Product Introduction Table DST Systems Sales, Value, Price, Gross Margin 2014-2019E Figure DST Systems Sales and Growth Rate Figure DST Systems Value ($) Market Share 2014-2019 Figure DST Systems Market Share of Case Management Segmented by Region in 2018 Table Company Profiles Table Product Introduction Table Appian Sales, Value, Price, Gross Margin 2014-2019E Figure Appian Sales and Growth Rate Figure Appian Value ($) Market Share 2014-2019 Figure Appian Market Share of Case Management Segmented by Region in 2018 Table Company Profiles Table Product Introduction Table Threatmetrix Sales, Value, Price, Gross Margin 2014-2019E Figure Threatmetrix Sales and Growth Rate Figure Threatmetrix Value ($) Market Share 2014-2019 Figure Threatmetrix Market Share of Case Management Segmented by Region in 2018 Table Company Profiles Table Product Introduction Table Newgen Software Sales, Value, Price, Gross Margin 2014-2019E Figure Newgen Software Sales and Growth Rate Figure Newgen Software Value ($) Market Share 2014-2019 Figure Newgen Software Market Share of Case Management Segmented by Region in 2018 Table Company Profiles Table Product Introduction Table Micropact Sales, Value, Price, Gross Margin 2014-2019E Figure Micropact Sales and Growth Rate Figure Micropact Value ($) Market Share 2014-2019 Figure Micropact Market Share of Case Management Segmented by Region in 2018 Table Company Profiles Table Product Introduction Table Hyland Software Sales, Value, Price, Gross Margin 2014-2019E Figure Hyland Software Sales and Growth Rate Figure Hyland Software Value ($) Market Share 2014-2019 Figure Hyland Software Market Share of Case Management Segmented by Region in 2018 Table Company Profiles Table Product Introduction Table Pegasystems Sales, Value, Price, Gross Margin 2014-2019E Figure Pegasystems Sales and Growth Rate Figure Pegasystems Value ($) Market Share 2014-2019 Figure Pegasystems Market Share of Case Management Segmented by Region in 2018 Table Company Profiles Table Product Introduction Table IBM Sales, Value, Price, Gross Margin 2014-2019E Figure IBM Sales and Growth Rate Figure IBM Value ($) Market Share 2014-2019 Figure IBM Market Share of Case Management Segmented by Region in 2018 Table Company Profiles Table Product Introduction Table Pulpstream Sales, Value, Price, Gross Margin 2014-2019E Figure Pulpstream Sales and Growth Rate Figure Pulpstream Value ($) Market Share 2014-2019 Figure Pulpstream Market Share of Case Management Segmented by Region in 2018 Table Company Profiles Table Product Introduction Table Kofax Sales, Value, Price, Gross Margin 2014-2019E Figure Kofax Sales and Growth Rate Figure Kofax Value ($) Market Share 2014-2019 Figure Kofax Market Share of Case Management Segmented by Region in 2018 Table Europe Case Management Market Value ($) Forecast, by Type Table Europe Case Management Market Volume Forecast, by Type Table Europe Market Value ($) Forecast by Application (2019-2024) Table Europe Market Volume Forecast by Application (2019-2024) Figure Germany Market Value ($) and Growth Rate Forecast (2019-2024) Figure Germany Consumption and Growth Rate Forecast (2019-2024) Figure UK Market Value ($) and Growth Rate Forecast (2019-2024) Figure UK Consumption and Growth Rate Forecast (2019-2024) Figure France Market Value ($) and Growth Rate Forecast (2019-2024) Figure France Consumption and Growth Rate Forecast (2019-2024) Figure Italy Market Value ($) and Growth Rate Forecast (2019-2024) Figure Italy Consumption and Growth Rate Forecast (2019-2024) Figure Spain Market Value ($) and Growth Rate Forecast (2019-2024) Figure Spain Consumption and Growth Rate Forecast (2019-2024) Figure Russia Market Value ($) and Growth Rate Forecast (2019-2024) Figure Russia Consumption and Growth Rate Forecast (2019-2024) Figure Industry Resource/Technology/Labor Importance Analysis Table New Entrants SWOT Analysis Table New Project Analysis of Investment Recovery