Table of Content 1 Introduction 1.1 Objective of the Study 1.2 Definition of the Market 1.3 Market Scope 1.3.1 Market Segment by Type, Application and Marketing Channel 1.3.2 Major Regions Covered (North America, Europe, Asia Pacific, Mid East & Africa) 1.4 Years Considered for the Study (2014-2026) 1.5 Currency Considered (U.S. Dollar) 1.6 Stakeholders 2 Key Findings of the Study 3 Market Dynamics 3.1 Driving Factors for this Market 3.2 Factors Challenging the Market 3.3 Opportunities of the Global Unified Communication as a Service Market (Regions, Growing/Emerging Downstream Market Analysis) 3.4 Technological and Market Developments in the Unified Communication as a Service Market 3.5 Industry News by Region 3.6 Regulatory Scenario by Region/Country 3.7 Market Investment Scenario Strategic Recommendations Analysis 4 Value Chain of the Unified Communication as a Service Market 4.1 Value Chain Status 4.2 Upstream Raw Material Analysis 4.3 Midstream Major Company Analysis (by Manufacturing Base, by Product Type) 4.4 Distributors/Traders 4.5 Downstream Major Customer Analysis (by Region) 5 Global Unified Communication as a Service Market-Segmentation by Type 5.1 Telephony 5.2 Unified Messaging 5.3 Conferencing 6 Global Unified Communication as a Service Market-Segmentation by Application 6.1 BFSI 6.2 Telecom & IT 6.3 Consumer Goods & Retail 7 Global Unified Communication as a Service Market-Segmentation by Marketing Channel 7.1 Traditional Marketing Channel (Offline) 7.2 Online Channel 8 Competitive Intelligence – Company Profiles 8.1 8x8, Inc. 8.1.1 8x8, Inc. Profile 8.1.2 8x8, Inc. Sales, Growth Rate and Global Market Share from 2014-2019E 8.1.3 8x8, Inc. Product/Solution Launches and Enhancements Analysis 8.1.4 8x8, Inc. Business Overview/Recent Development/Acquisitions 8.2 Fuze 8.2.1 Fuze Profile 8.2.2 Fuze Sales, Growth Rate and Global Market Share from 2014-2019E 8.2.3 Fuze Product/Solution Launches and Enhancements Analysis 8.2.4 Fuze Business Overview/Recent Development/Acquisitions 8.3 Mitel Networks Corporation 8.3.1 Mitel Networks Corporation Profile 8.3.2 Mitel Networks Corporation Sales, Growth Rate and Global Market Share from 2014-2019E 8.3.3 Mitel Networks Corporation Product/Solution Launches and Enhancements Analysis 8.3.4 Mitel Networks Corporation Business Overview/Recent Development/Acquisitions 8.4 Avaya, Inc. 8.4.1 Avaya, Inc. Profile 8.4.2 Avaya, Inc. Sales, Growth Rate and Global Market Share from 2014-2019E 8.4.3 Avaya, Inc. Product/Solution Launches and Enhancements Analysis 8.4.4 Avaya, Inc. Business Overview/Recent Development/Acquisitions 8.5 West Corporation 8.5.1 West Corporation Profile 8.5.2 West Corporation Sales, Growth Rate and Global Market Share from 2014-2019E 8.5.3 West Corporation Product/Solution Launches and Enhancements Analysis 8.5.4 West Corporation Business Overview/Recent Development/Acquisitions 8.6 Microsoft Corporation 8.6.1 Microsoft Corporation Profile 8.6.2 Microsoft Corporation Sales, Growth Rate and Global Market Share from 2014-2019E 8.6.3 Microsoft Corporation Product/Solution Launches and Enhancements Analysis 8.6.4 Microsoft Corporation Business Overview/Recent Development/Acquisitions 8.7 Vonage 8.7.1 Vonage Profile 8.7.2 Vonage Sales, Growth Rate and Global Market Share from 2014-2019E 8.7.3 Vonage Product/Solution Launches and Enhancements Analysis 8.7.4 Vonage Business Overview/Recent Development/Acquisitions 8.8 RingCentral, Inc. 8.8.1 RingCentral, Inc. Profile 8.8.2 RingCentral, Inc. Sales, Growth Rate and Global Market Share from 2014-2019E 8.8.3 RingCentral, Inc. Product/Solution Launches and Enhancements Analysis 8.8.4 RingCentral, Inc. Business Overview/Recent Development/Acquisitions 8.9 IBM Corporation 8.9.1 IBM Corporation Profile 8.9.2 IBM Corporation Sales, Growth Rate and Global Market Share from 2014-2019E 8.9.3 IBM Corporation Product/Solution Launches and Enhancements Analysis 8.9.4 IBM Corporation Business Overview/Recent Development/Acquisitions 8.10 DXC Technology Co. 8.10.1 DXC Technology Co. Profile 8.10.2 DXC Technology Co. Sales, Growth Rate and Global Market Share from 2014-2019E 8.10.3 DXC Technology Co. Product/Solution Launches and Enhancements Analysis 8.10.4 DXC Technology Co. Business Overview/Recent Development/Acquisitions 8.11 Cisco Systems, Inc. 8.11.1 Cisco Systems, Inc. Profile 8.11.2 Cisco Systems, Inc. Sales, Growth Rate and Global Market Share from 2014-2019E 8.11.3 Cisco Systems, Inc. Product/Solution Launches and Enhancements Analysis 8.11.4 Cisco Systems, Inc. Business Overview/Recent Development/Acquisitions 8.12 AT&T, Inc. 8.12.1 AT&T, Inc. Profile 8.12.2 AT&T, Inc. Sales, Growth Rate and Global Market Share from 2014-2019E 8.12.3 AT&T, Inc. Product/Solution Launches and Enhancements Analysis 8.12.4 AT&T, Inc. Business Overview/Recent Development/Acquisitions 8.13 Verizon Enterprise Solutions 8.13.1 Verizon Enterprise Solutions Profile 8.13.2 Verizon Enterprise Solutions Sales, Growth Rate and Global Market Share from 2014-2019E 8.13.3 Verizon Enterprise Solutions Product/Solution Launches and Enhancements Analysis 8.13.4 Verizon Enterprise Solutions Business Overview/Recent Development/Acquisitions 9 Global Unified Communication as a Service Market-Segmentation by Geography 10 North America 10.1 North America Unified Communication as a Service Production, Ex-factory Price, Revenue, Gross Margin (%) and Gross Analysis from 2014-2019E 10.2 North America Unified Communication as a Service Consumption, Terminal Price, Consumption Value and Channel Margin Analysis from 2014-2019E 10.3 North America Unified Communication as a Service Production Analysis from 2014-2019E 10.4 North America Unified Communication as a Service Consumption Analysis from 2014-2019E 10.5 North America Unified Communication as a Service Import and Export from 2014-2019E 10.6 North America Unified Communication as a Service Value, Production and Market Share by Type (2014-2019E) 10.7 North America Unified Communication as a Service Consumption, Value and Market Share by Application (2014-2019E) 10.8 North America Unified Communication as a Service by Country (United States, Canada) 10.8.1 North America Unified Communication as a Service Sales by Country (2014-2019E) 10.8.2 North America Unified Communication as a Service Consumption Value by Country (2014-2019E) 10.9 North America Unified Communication as a Service Market PEST Analysis 11 Europe 11.1 Europe Unified Communication as a Service Production, Ex-factory Price, Revenue, Gross Margin (%) and Gross Analysis from 2014-2019E 11.2 Europe Unified Communication as a Service Consumption, Terminal Price, Consumption Value and Channel Margin Analysis from 2014-2019E 11.3 Europe Unified Communication as a Service Production Analysis from 2014-2019E 11.4 Europe Unified Communication as a Service Consumption Analysis from 2014-2019E 11.5 Europe Unified Communication as a Service Import and Export from 2014-2019E 11.6 Europe Unified Communication as a Service Value, Production and Market Share by Type (2014-2019E) 11.7 Europe Unified Communication as a Service Consumption, Value and Market Share by Application (2014-2019E) 11.8 Europe Unified Communication as a Service by Country (Germany, UK, France, Italy, Spain, Russia, Netherlands, Turkey, Switzerland, Sweden, Poland, Belgium) 11.8.1 Europe Unified Communication as a Service Sales by Country (2014-2019E) 11.8.2 Europe Unified Communication as a Service Consumption Value by Country (2014-2019E) 11.9 Europe Unified Communication as a Service Market PEST Analysis 12 Asia-Pacific 12.1 Asia-Pacific Unified Communication as a Service Production, Ex-factory Price, Revenue, Gross Margin (%) and Gross Analysis from 2014-2019E 12.2 Asia-Pacific Unified Communication as a Service Consumption, Terminal Price, Consumption Value and Channel Margin Analysis from 2014-2019E 12.3 Asia-Pacific Unified Communication as a Service Production Analysis from 2014-2019E 12.4 Asia-Pacific Unified Communication as a Service Consumption Analysis from 2014-2019E 12.5 Asia-Pacific Unified Communication as a Service Import and Export from 2014-2019E 12.6 Asia-Pacific Unified Communication as a Service Value, Production and Market Share by Type (2014-2019E) 12.7 Asia-Pacific Unified Communication as a Service Consumption, Value and Market Share by Application (2014-2019E) 12.8 Asia-Pacific Unified Communication as a Service by Country (China, Japan, South Korea, Australia, India, Taiwan, Indonesia, Thailand, Philippines, Malaysia) 12.8.1 Asia-Pacific Unified Communication as a Service Sales by Country (2014-2019E) 12.8.2 Asia-Pacific Unified Communication as a Service Consumption Value by Country (2014-2019E) 12.9 Asia-Pacific Unified Communication as a Service Market PEST Analysis 13 Latin America 13.1 Latin America Unified Communication as a Service Production, Ex-factory Price, Revenue, Gross Margin (%) and Gross Analysis from 2014-2019E 13.2 Latin America Unified Communication as a Service Consumption, Terminal Price, Consumption Value and Channel Margin Analysis from 2014-2019E 13.3 Latin America Unified Communication as a Service Production Analysis from 2014-2019E 13.4 Latin America Unified Communication as a Service Consumption Analysis from 2014-2019E 13.5 Latin America Unified Communication as a Service Import and Export from 2014-2019E 13.6 Latin America Unified Communication as a Service Value, Production and Market Share by Type (2014-2019E) 13.7 Latin America Unified Communication as a Service Consumption, Value and Market Share by Application (2014-2019E) 13.8 Latin America Unified Communication as a Service by Country (Brazil, Mexico, Argentina, Columbia, Chile) 13.8.1 Latin America Unified Communication as a Service Sales by Country (2014-2019E) 13.8.2 Latin America Unified Communication as a Service Consumption Value by Country (2014-2019E) 13.9 Latin America Unified Communication as a Service Market PEST Analysis 14 Middle East & Africa 14.1 Middle East & Africa Unified Communication as a Service Production, Ex-factory Price, Revenue, Gross Margin (%) and Gross Analysis from 2014-2019E 14.2 Middle East & Africa Unified Communication as a Service Consumption, Terminal Price, Consumption Value and Channel Margin Analysis from 2014-2019E 14.3 Middle East & Africa Unified Communication as a Service Production Analysis from 2014-2019E 14.4 Middle East & Africa Unified Communication as a Service Consumption Analysis from 2014-2019E 14.5 Middle East & Africa Unified Communication as a Service Import and Export from 2014-2019E 14.6 Middle East & Africa Unified Communication as a Service Value, Production and Market Share by Type (2014-2019E) 14.7 Middle East & Africa Unified Communication as a Service Consumption, Value and Market Share by Application (2014-2019E) 14.8 Middle East & Africa Unified Communication as a Service by Country (Saudi Arabia, UAE, Egypt, Nigeria, South Africa) 14.8.1 Middle East & Africa Unified Communication as a Service Sales by Country (2014-2019E) 14.8.2 Middle East & Africa Unified Communication as a Service Consumption Value by Country (2014-2019E) 14.9 Middle East & Africa Unified Communication as a Service Market PEST Analysis 15 Future Forecast of the Global Unified Communication as a Service Market from 2018-2026 15.1 Future Forecast of the Global Unified Communication as a Service Market from 2019-2026 Segment by Region 15.2 Global Unified Communication as a Service Production and Growth Rate Forecast by Type (2019-2026) 15.3 Global Unified Communication as a Service Consumption and Growth Rate Forecast by Application (2019-2026) 16 Appendix 16.1 Methodology 16.2 Research Data Source

List of Tables and Figures Global Unified Communication as a Service Market Value ($) and Growth Rate of Unified Communication as a Service from 2014-2026 Global Unified Communication as a Service Production and Growth Rate Segment by Product Type from 2014-2026F Global Unified Communication as a Service Consumption and Growth Rate Segment by Application from 2014-2019E Figure Unified Communication as a Service Picture Table Product Specifications of Unified Communication as a Service Table Driving Factors for this Market Table Industry News of Unified Communication as a Service Market Figure Value Chain Status of Unified Communication as a Service Table Midstream Major Company Analysis (by Manufacturing Base, by Product Type) Table Distributors/Traders Table Downstream Major Customer Analysis (by Region, by Preference) Table Global Unified Communication as a Service Production and Growth Rate Segment by Product Type from 2014-2019E Table Global Unified Communication as a Service Value ($) and Growth Rate Segment by Product Type from 2014-2019E Figure Telephony of Unified Communication as a Service Figure Unified Messaging of Unified Communication as a Service Figure Conferencing of Unified Communication as a Service Table Global Unified Communication as a Service Consumption and Growth Rate Segment by Application from 2014-2019E Table Global Unified Communication as a Service Value ($) and Growth Rate Segment by Application from 2014-2019E Figure BFSI of Unified Communication as a Service Figure Telecom & IT of Unified Communication as a Service Figure Consumer Goods & Retail of Unified Communication as a Service Table Global Unified Communication as a Service Consumption and Growth Rate Segment by Marketing Channel from 2014-2019E Table Global Unified Communication as a Service Value ($) and Growth Rate Segment by Marketing Channel from 2014-2019E Figure Traditional Marketing Channel (Offline) of Unified Communication as a Service Figure Online Channel of Unified Communication as a Service Table 8x8, Inc. Profile (Company Name, Plants Distribution, Sales Region) Figure 8x8, Inc. Sales and Growth Rate from 2014-2019E Figure 8x8, Inc. Revenue ($) and Global Market Share from 2014-2019E Table 8x8, Inc. Unified Communication as a Service Sales, Price, Revenue, Gross Margin (2014-2019E) Table Fuze Profile (Company Name, Plants Distribution, Sales Region) Figure Fuze Sales and Growth Rate from 2014-2019E Figure Fuze Revenue ($) and Global Market Share from 2014-2019E Table Fuze Unified Communication as a Service Sales, Price, Revenue, Gross Margin (2014-2019E) Table Mitel Networks Corporation Profile (Company Name, Plants Distribution, Sales Region) Figure Mitel Networks Corporation Sales and Growth Rate from 2014-2019E Figure Mitel Networks Corporation Revenue ($) and Global Market Share from 2014-2019E Table Mitel Networks Corporation Unified Communication as a Service Sales, Price, Revenue, Gross Margin (2014-2019E) Table Avaya, Inc. Profile (Company Name, Plants Distribution, Sales Region) Figure Avaya, Inc. Sales and Growth Rate from 2014-2019E Figure Avaya, Inc. Revenue ($) and Global Market Share from 2014-2019E Table Avaya, Inc. Unified Communication as a Service Sales, Price, Revenue, Gross Margin (2014-2019E) Table West Corporation Profile (Company Name, Plants Distribution, Sales Region) Figure West Corporation Sales and Growth Rate from 2014-2019E Figure West Corporation Revenue ($) and Global Market Share from 2014-2019E Table West Corporation Unified Communication as a Service Sales, Price, Revenue, Gross Margin (2014-2019E) Table Microsoft Corporation Profile (Company Name, Plants Distribution, Sales Region) Figure Microsoft Corporation Sales and Growth Rate from 2014-2019E Figure Microsoft Corporation Revenue ($) and Global Market Share from 2014-2019E Table Microsoft Corporation Unified Communication as a Service Sales, Price, Revenue, Gross Margin (2014-2019E) Table Vonage Profile (Company Name, Plants Distribution, Sales Region) Figure Vonage Sales and Growth Rate from 2014-2019E Figure Vonage Revenue ($) and Global Market Share from 2014-2019E Table Vonage Unified Communication as a Service Sales, Price, Revenue, Gross Margin (2014-2019E) Table RingCentral, Inc. Profile (Company Name, Plants Distribution, Sales Region) Figure RingCentral, Inc. Sales and Growth Rate from 2014-2019E Figure RingCentral, Inc. Revenue ($) and Global Market Share from 2014-2019E Table RingCentral, Inc. Unified Communication as a Service Sales, Price, Revenue, Gross Margin (2014-2019E) Table IBM Corporation Profile (Company Name, Plants Distribution, Sales Region) Figure IBM Corporation Sales and Growth Rate from 2014-2019E Figure IBM Corporation Revenue ($) and Global Market Share from 2014-2019E Table IBM Corporation Unified Communication as a Service Sales, Price, Revenue, Gross Margin (2014-2019E) Table DXC Technology Co. Profile (Company Name, Plants Distribution, Sales Region) Figure DXC Technology Co. Sales and Growth Rate from 2014-2019E Figure DXC Technology Co. Revenue ($) and Global Market Share from 2014-2019E Table DXC Technology Co. Unified Communication as a Service Sales, Price, Revenue, Gross Margin (2014-2019E) Table Cisco Systems, Inc. Profile (Company Name, Plants Distribution, Sales Region) Figure Cisco Systems, Inc. Sales and Growth Rate from 2014-2019E Figure Cisco Systems, Inc. Revenue ($) and Global Market Share from 2014-2019E Table Cisco Systems, Inc. Unified Communication as a Service Sales, Price, Revenue, Gross Margin (2014-2019E) Table AT&T, Inc. Profile (Company Name, Plants Distribution, Sales Region) Figure AT&T, Inc. Sales and Growth Rate from 2014-2019E Figure AT&T, Inc. Revenue ($) and Global Market Share from 2014-2019E Table AT&T, Inc. Unified Communication as a Service Sales, Price, Revenue, Gross Margin (2014-2019E) Table Verizon Enterprise Solutions Profile (Company Name, Plants Distribution, Sales Region) Figure Verizon Enterprise Solutions Sales and Growth Rate from 2014-2019E Figure Verizon Enterprise Solutions Revenue ($) and Global Market Share from 2014-2019E Table Verizon Enterprise Solutions Unified Communication as a Service Sales, Price, Revenue, Gross Margin (2014-2019E) Table Global Unified Communication as a Service Production Value ($) by Region from 2014-2019E Table Global Unified Communication as a Service Production Value Share by Region from 2014-2019E Table Global Unified Communication as a Service Production by Region from 2014-2019E Table Global Unified Communication as a Service Consumption Value ($) by Region from 2014-2019E Table Global Unified Communication as a Service Consumption by Region from 2014-2019E Table North America Unified Communication as a Service Production, Ex-factory Price Revenue ($), Gross Margin (%) and Gross ($) Analysis from 2014-2019E Table North America Unified Communication as a Service Consumption, Terminal Price, Consumption Value ($) and Channel Margin Analysis from 2014-2019E Table North America Unified Communication as a Service Import and Export from 2014-2019E Table North America Unified Communication as a Service Value ($) by Type (2014-2019E) Table North America Unified Communication as a Service Production by Type (2014-2019E) Table North America Unified Communication as a Service Consumption by Application (2014-2019E) Table North America Unified Communication as a Service Consumption by Country (2014-2019E) Table North America Unified Communication as a Service Consumption Value ($) by Country (2014-2019E) Figure North America Unified Communication as a Service Market PEST Analysis Table Europe Unified Communication as a Service Production, Ex-factory Price Revenue ($), Gross Margin (%) and Gross ($) Analysis from 2014-2019E Table Europe Unified Communication as a Service Consumption, Terminal Price, Consumption Value ($) and Channel Margin Analysis from 2014-2019E Table Europe Unified Communication as a Service Import and Export from 2014-2019E Table Europe Unified Communication as a Service Value ($) by Type (2014-2019E) Table Europe Unified Communication as a Service Production by Type (2014-2019E) Table Europe Unified Communication as a Service Consumption by Application (2014-2019E) Table Europe Unified Communication as a Service Consumption by Country (2014-2019E) Table Europe Unified Communication as a Service Consumption Value ($) by Country (2014-2019E) Figure Europe Unified Communication as a Service Market PEST Analysis Table Asia-Pacific Unified Communication as a Service Production, Ex-factory Price Revenue ($), Gross Margin (%) and Gross ($) Analysis from 2014-2019E Table Asia-Pacific Unified Communication as a Service Consumption, Terminal Price, Consumption Value ($) and Channel Margin Analysis from 2014-2019E Table Asia-Pacific Unified Communication as a Service Import and Export from 2014-2019E Table Asia-Pacific Unified Communication as a Service Value ($) by Type (2014-2019E) Table Asia-Pacific Unified Communication as a Service Production by Type (2014-2019E) Table Asia-Pacific Unified Communication as a Service Consumption by Application (2014-2019E) Table Asia-Pacific Unified Communication as a Service Consumption by Country (2014-2019E) Table Asia-Pacific Unified Communication as a Service Consumption Value ($) by Country (2014-2019E) Figure Asia-Pacific Unified Communication as a Service Market PEST Analysis Table Latin America Unified Communication as a Service Production, Ex-factory Price Revenue ($), Gross Margin (%) and Gross ($) Analysis from 2014-2019E Table Latin America Unified Communication as a Service Consumption, Terminal Price, Consumption Value ($) and Channel Margin Analysis from 2014-2019E Table Latin America Unified Communication as a Service Import and Export from 2014-2019E Table Latin America Unified Communication as a Service Value ($) by Type (2014-2019E) Table Latin America Unified Communication as a Service Production by Type (2014-2019E) Table Latin America Unified Communication as a Service Consumption by Application (2014-2019E) Table Latin America Unified Communication as a Service Consumption by Country (2014-2019E) Table Latin America Unified Communication as a Service Consumption Value ($) by Country (2014-2019E) Figure Latin America Unified Communication as a Service Market PEST Analysis Table Middle East & Africa Unified Communication as a Service Production, Ex-factory Price Revenue ($), Gross Margin (%) and Gross ($) Analysis from 2014-2019E Table Middle East & Africa Unified Communication as a Service Consumption, Terminal Price, Consumption Value ($) and Channel Margin Analysis from 2014-2019E Table Middle East & Africa Unified Communication as a Service Import and Export from 2014-2019E Table Middle East & Africa Unified Communication as a Service Value ($) by Type (2014-2019E) Table Middle East & Africa Unified Communication as a Service Production by Type (2014-2019E) Table Middle East & Africa Unified Communication as a Service Consumption by Application (2014-2019E) Table Middle East & Africa Unified Communication as a Service Consumption by Country (2014-2019E) Table Middle East & Africa Unified Communication as a Service Consumption Value ($) by Country (2014-2019E) Figure Middle East & Africa Unified Communication as a Service Market PEST Analysis Table Global Unified Communication as a Service Value ($) and Growth Rate Forecast by Region (2018-2026) Table Global Unified Communication as a Service Production and Growth Rate Forecast by Region (2019-2026) Table Global Unified Communication as a Service Consumption and Growth Rate Forecast by Region (2019-2026) Table Global Unified Communication as a Service Production and Growth Rate Forecast by Type (2019-2026) Table Global Unified Communication as a Service Consumption and Growth Rate Forecast by Application (2019-2026)