Table of Content 1 Introduction 1.1 Objective of the Study 1.2 Definition of the Market 1.3 Market Scope 1.3.1 Market Segment by Type, Application and Marketing Channel 1.3.2 Major Regions Covered (North America, Europe, Asia Pacific, Mid East & Africa) 1.4 Years Considered for the Study (2014-2026) 1.5 Currency Considered (U.S. Dollar) 1.6 Stakeholders 2 Key Findings of the Study 3 Market Dynamics 3.1 Driving Factors for this Market 3.2 Factors Challenging the Market 3.3 Opportunities of the Global Contact Center Analytics Software Market (Regions, Growing/Emerging Downstream Market Analysis) 3.4 Technological and Market Developments in the Contact Center Analytics Software Market 3.5 Industry News by Region 3.6 Regulatory Scenario by Region/Country 3.7 Market Investment Scenario Strategic Recommendations Analysis 4 Value Chain of the Contact Center Analytics Software Market 4.1 Value Chain Status 4.2 Upstream Raw Material Analysis 4.3 Midstream Major Company Analysis (by Manufacturing Base, by Product Type) 4.4 Distributors/Traders 4.5 Downstream Major Customer Analysis (by Region) 5 Global Contact Center Analytics Software Market-Segmentation by Type 5.1 Speech Analytics 5.2 Cross-channel Analytics 5.3 Predictive Analytics 5.4 Performance Analytics 5.5 Text Analytics 6 Global Contact Center Analytics Software Market-Segmentation by Application 6.1 Log Management 6.2 Risk and Compliance Management 6.3 Real-Time Monitoring and Reporting 6.4 Workforce Management 6.5 Customer Experience Management 7 Global Contact Center Analytics Software Market-Segmentation by Marketing Channel 7.1 Traditional Marketing Channel (Offline) 7.2 Online Channel 8 Competitive Intelligence – Company Profiles 8.1 Cisco Systems, Inc. (US) 8.1.1 Cisco Systems, Inc. (US) Profile 8.1.2 Cisco Systems, Inc. (US) Sales, Growth Rate and Global Market Share from 2014-2019E 8.1.3 Cisco Systems, Inc. (US) Product/Solution Launches and Enhancements Analysis 8.1.4 Cisco Systems, Inc. (US) Business Overview/Recent Development/Acquisitions 8.2 SAP SE (Germany) 8.2.1 SAP SE (Germany) Profile 8.2.2 SAP SE (Germany) Sales, Growth Rate and Global Market Share from 2014-2019E 8.2.3 SAP SE (Germany) Product/Solution Launches and Enhancements Analysis 8.2.4 SAP SE (Germany) Business Overview/Recent Development/Acquisitions 8.3 8X8 Inc. (US) 8.3.1 8X8 Inc. (US) Profile 8.3.2 8X8 Inc. (US) Sales, Growth Rate and Global Market Share from 2014-2019E 8.3.3 8X8 Inc. (US) Product/Solution Launches and Enhancements Analysis 8.3.4 8X8 Inc. (US) Business Overview/Recent Development/Acquisitions 8.4 Genpact Limited (Bermuda) 8.4.1 Genpact Limited (Bermuda) Profile 8.4.2 Genpact Limited (Bermuda) Sales, Growth Rate and Global Market Share from 2014-2019E 8.4.3 Genpact Limited (Bermuda) Product/Solution Launches and Enhancements Analysis 8.4.4 Genpact Limited (Bermuda) Business Overview/Recent Development/Acquisitions 8.5 Enghouse Interactive (US) 8.5.1 Enghouse Interactive (US) Profile 8.5.2 Enghouse Interactive (US) Sales, Growth Rate and Global Market Share from 2014-2019E 8.5.3 Enghouse Interactive (US) Product/Solution Launches and Enhancements Analysis 8.5.4 Enghouse Interactive (US) Business Overview/Recent Development/Acquisitions 8.6 Oracle Corporation (US) 8.6.1 Oracle Corporation (US) Profile 8.6.2 Oracle Corporation (US) Sales, Growth Rate and Global Market Share from 2014-2019E 8.6.3 Oracle Corporation (US) Product/Solution Launches and Enhancements Analysis 8.6.4 Oracle Corporation (US) Business Overview/Recent Development/Acquisitions 8.7 NICE Ltd. (Israel) 8.7.1 NICE Ltd. (Israel) Profile 8.7.2 NICE Ltd. (Israel) Sales, Growth Rate and Global Market Share from 2014-2019E 8.7.3 NICE Ltd. (Israel) Product/Solution Launches and Enhancements Analysis 8.7.4 NICE Ltd. (Israel) Business Overview/Recent Development/Acquisitions 8.8 Mitel Networks Corporation (Canada) 8.8.1 Mitel Networks Corporation (Canada) Profile 8.8.2 Mitel Networks Corporation (Canada) Sales, Growth Rate and Global Market Share from 2014-2019E 8.8.3 Mitel Networks Corporation (Canada) Product/Solution Launches and Enhancements Analysis 8.8.4 Mitel Networks Corporation (Canada) Business Overview/Recent Development/Acquisitions 8.9 Servion Global Solutions (India) 8.9.1 Servion Global Solutions (India) Profile 8.9.2 Servion Global Solutions (India) Sales, Growth Rate and Global Market Share from 2014-2019E 8.9.3 Servion Global Solutions (India) Product/Solution Launches and Enhancements Analysis 8.9.4 Servion Global Solutions (India) Business Overview/Recent Development/Acquisitions 8.10 CallMiner (US) 8.10.1 CallMiner (US) Profile 8.10.2 CallMiner (US) Sales, Growth Rate and Global Market Share from 2014-2019E 8.10.3 CallMiner (US) Product/Solution Launches and Enhancements Analysis 8.10.4 CallMiner (US) Business Overview/Recent Development/Acquisitions 8.11 Five9, Inc. (US) 8.11.1 Five9, Inc. (US) Profile 8.11.2 Five9, Inc. (US) Sales, Growth Rate and Global Market Share from 2014-2019E 8.11.3 Five9, Inc. (US) Product/Solution Launches and Enhancements Analysis 8.11.4 Five9, Inc. (US) Business Overview/Recent Development/Acquisitions 8.12 Genesys (US) 8.12.1 Genesys (US) Profile 8.12.2 Genesys (US) Sales, Growth Rate and Global Market Share from 2014-2019E 8.12.3 Genesys (US) Product/Solution Launches and Enhancements Analysis 8.12.4 Genesys (US) Business Overview/Recent Development/Acquisitions 8.13 Verint Systems Inc. (US) 8.13.1 Verint Systems Inc. (US) Profile 8.13.2 Verint Systems Inc. (US) Sales, Growth Rate and Global Market Share from 2014-2019E 8.13.3 Verint Systems Inc. (US) Product/Solution Launches and Enhancements Analysis 8.13.4 Verint Systems Inc. (US) Business Overview/Recent Development/Acquisitions 9 Global Contact Center Analytics Software Market-Segmentation by Geography 10 North America 10.1 North America Contact Center Analytics Software Production, Ex-factory Price, Revenue, Gross Margin (%) and Gross Analysis from 2014-2019E 10.2 North America Contact Center Analytics Software Consumption, Terminal Price, Consumption Value and Channel Margin Analysis from 2014-2019E 10.3 North America Contact Center Analytics Software Production Analysis from 2014-2019E 10.4 North America Contact Center Analytics Software Consumption Analysis from 2014-2019E 10.5 North America Contact Center Analytics Software Import and Export from 2014-2019E 10.6 North America Contact Center Analytics Software Value, Production and Market Share by Type (2014-2019E) 10.7 North America Contact Center Analytics Software Consumption, Value and Market Share by Application (2014-2019E) 10.8 North America Contact Center Analytics Software by Country (United States, Canada) 10.8.1 North America Contact Center Analytics Software Sales by Country (2014-2019E) 10.8.2 North America Contact Center Analytics Software Consumption Value by Country (2014-2019E) 10.9 North America Contact Center Analytics Software Market PEST Analysis 11 Europe 11.1 Europe Contact Center Analytics Software Production, Ex-factory Price, Revenue, Gross Margin (%) and Gross Analysis from 2014-2019E 11.2 Europe Contact Center Analytics Software Consumption, Terminal Price, Consumption Value and Channel Margin Analysis from 2014-2019E 11.3 Europe Contact Center Analytics Software Production Analysis from 2014-2019E 11.4 Europe Contact Center Analytics Software Consumption Analysis from 2014-2019E 11.5 Europe Contact Center Analytics Software Import and Export from 2014-2019E 11.6 Europe Contact Center Analytics Software Value, Production and Market Share by Type (2014-2019E) 11.7 Europe Contact Center Analytics Software Consumption, Value and Market Share by Application (2014-2019E) 11.8 Europe Contact Center Analytics Software by Country (Germany, UK, France, Italy, Spain, Russia, Netherlands, Turkey, Switzerland, Sweden, Poland, Belgium) 11.8.1 Europe Contact Center Analytics Software Sales by Country (2014-2019E) 11.8.2 Europe Contact Center Analytics Software Consumption Value by Country (2014-2019E) 11.9 Europe Contact Center Analytics Software Market PEST Analysis 12 Asia-Pacific 12.1 Asia-Pacific Contact Center Analytics Software Production, Ex-factory Price, Revenue, Gross Margin (%) and Gross Analysis from 2014-2019E 12.2 Asia-Pacific Contact Center Analytics Software Consumption, Terminal Price, Consumption Value and Channel Margin Analysis from 2014-2019E 12.3 Asia-Pacific Contact Center Analytics Software Production Analysis from 2014-2019E 12.4 Asia-Pacific Contact Center Analytics Software Consumption Analysis from 2014-2019E 12.5 Asia-Pacific Contact Center Analytics Software Import and Export from 2014-2019E 12.6 Asia-Pacific Contact Center Analytics Software Value, Production and Market Share by Type (2014-2019E) 12.7 Asia-Pacific Contact Center Analytics Software Consumption, Value and Market Share by Application (2014-2019E) 12.8 Asia-Pacific Contact Center Analytics Software by Country (China, Japan, South Korea, Australia, India, Taiwan, Indonesia, Thailand, Philippines, Malaysia) 12.8.1 Asia-Pacific Contact Center Analytics Software Sales by Country (2014-2019E) 12.8.2 Asia-Pacific Contact Center Analytics Software Consumption Value by Country (2014-2019E) 12.9 Asia-Pacific Contact Center Analytics Software Market PEST Analysis 13 Latin America 13.1 Latin America Contact Center Analytics Software Production, Ex-factory Price, Revenue, Gross Margin (%) and Gross Analysis from 2014-2019E 13.2 Latin America Contact Center Analytics Software Consumption, Terminal Price, Consumption Value and Channel Margin Analysis from 2014-2019E 13.3 Latin America Contact Center Analytics Software Production Analysis from 2014-2019E 13.4 Latin America Contact Center Analytics Software Consumption Analysis from 2014-2019E 13.5 Latin America Contact Center Analytics Software Import and Export from 2014-2019E 13.6 Latin America Contact Center Analytics Software Value, Production and Market Share by Type (2014-2019E) 13.7 Latin America Contact Center Analytics Software Consumption, Value and Market Share by Application (2014-2019E) 13.8 Latin America Contact Center Analytics Software by Country (Brazil, Mexico, Argentina, Columbia, Chile) 13.8.1 Latin America Contact Center Analytics Software Sales by Country (2014-2019E) 13.8.2 Latin America Contact Center Analytics Software Consumption Value by Country (2014-2019E) 13.9 Latin America Contact Center Analytics Software Market PEST Analysis 14 Middle East & Africa 14.1 Middle East & Africa Contact Center Analytics Software Production, Ex-factory Price, Revenue, Gross Margin (%) and Gross Analysis from 2014-2019E 14.2 Middle East & Africa Contact Center Analytics Software Consumption, Terminal Price, Consumption Value and Channel Margin Analysis from 2014-2019E 14.3 Middle East & Africa Contact Center Analytics Software Production Analysis from 2014-2019E 14.4 Middle East & Africa Contact Center Analytics Software Consumption Analysis from 2014-2019E 14.5 Middle East & Africa Contact Center Analytics Software Import and Export from 2014-2019E 14.6 Middle East & Africa Contact Center Analytics Software Value, Production and Market Share by Type (2014-2019E) 14.7 Middle East & Africa Contact Center Analytics Software Consumption, Value and Market Share by Application (2014-2019E) 14.8 Middle East & Africa Contact Center Analytics Software by Country (Saudi Arabia, UAE, Egypt, Nigeria, South Africa) 14.8.1 Middle East & Africa Contact Center Analytics Software Sales by Country (2014-2019E) 14.8.2 Middle East & Africa Contact Center Analytics Software Consumption Value by Country (2014-2019E) 14.9 Middle East & Africa Contact Center Analytics Software Market PEST Analysis 15 Future Forecast of the Global Contact Center Analytics Software Market from 2018-2026 15.1 Future Forecast of the Global Contact Center Analytics Software Market from 2019-2026 Segment by Region 15.2 Global Contact Center Analytics Software Production and Growth Rate Forecast by Type (2019-2026) 15.3 Global Contact Center Analytics Software Consumption and Growth Rate Forecast by Application (2019-2026) 16 Appendix 16.1 Methodology 16.2 Research Data Source

List of Tables and Figures Global Contact Center Analytics Software Market Value ($) and Growth Rate of Contact Center Analytics Software from 2014-2026 Global Contact Center Analytics Software Production and Growth Rate Segment by Product Type from 2014-2026F Global Contact Center Analytics Software Consumption and Growth Rate Segment by Application from 2014-2019E Figure Contact Center Analytics Software Picture Table Product Specifications of Contact Center Analytics Software Table Driving Factors for this Market Table Industry News of Contact Center Analytics Software Market Figure Value Chain Status of Contact Center Analytics Software Table Midstream Major Company Analysis (by Manufacturing Base, by Product Type) Table Distributors/Traders Table Downstream Major Customer Analysis (by Region, by Preference) Table Global Contact Center Analytics Software Production and Growth Rate Segment by Product Type from 2014-2019E Table Global Contact Center Analytics Software Value ($) and Growth Rate Segment by Product Type from 2014-2019E Figure Speech Analytics of Contact Center Analytics Software Figure Cross-channel Analytics of Contact Center Analytics Software Figure Predictive Analytics of Contact Center Analytics Software Figure Performance Analytics of Contact Center Analytics Software Figure Text Analytics of Contact Center Analytics Software Table Global Contact Center Analytics Software Consumption and Growth Rate Segment by Application from 2014-2019E Table Global Contact Center Analytics Software Value ($) and Growth Rate Segment by Application from 2014-2019E Figure Log Management of Contact Center Analytics Software Figure Risk and Compliance Management of Contact Center Analytics Software Figure Real-Time Monitoring and Reporting of Contact Center Analytics Software Figure Workforce Management of Contact Center Analytics Software Figure Customer Experience Management of Contact Center Analytics Software Table Global Contact Center Analytics Software Consumption and Growth Rate Segment by Marketing Channel from 2014-2019E Table Global Contact Center Analytics Software Value ($) and Growth Rate Segment by Marketing Channel from 2014-2019E Figure Traditional Marketing Channel (Offline) of Contact Center Analytics Software Figure Online Channel of Contact Center Analytics Software Table Cisco Systems, Inc. (US) Profile (Company Name, Plants Distribution, Sales Region) Figure Cisco Systems, Inc. (US) Sales and Growth Rate from 2014-2019E Figure Cisco Systems, Inc. (US) Revenue ($) and Global Market Share from 2014-2019E Table Cisco Systems, Inc. (US) Contact Center Analytics Software Sales, Price, Revenue, Gross Margin (2014-2019E) Table SAP SE (Germany) Profile (Company Name, Plants Distribution, Sales Region) Figure SAP SE (Germany) Sales and Growth Rate from 2014-2019E Figure SAP SE (Germany) Revenue ($) and Global Market Share from 2014-2019E Table SAP SE (Germany) Contact Center Analytics Software Sales, Price, Revenue, Gross Margin (2014-2019E) Table 8X8 Inc. (US) Profile (Company Name, Plants Distribution, Sales Region) Figure 8X8 Inc. (US) Sales and Growth Rate from 2014-2019E Figure 8X8 Inc. (US) Revenue ($) and Global Market Share from 2014-2019E Table 8X8 Inc. (US) Contact Center Analytics Software Sales, Price, Revenue, Gross Margin (2014-2019E) Table Genpact Limited (Bermuda) Profile (Company Name, Plants Distribution, Sales Region) Figure Genpact Limited (Bermuda) Sales and Growth Rate from 2014-2019E Figure Genpact Limited (Bermuda) Revenue ($) and Global Market Share from 2014-2019E Table Genpact Limited (Bermuda) Contact Center Analytics Software Sales, Price, Revenue, Gross Margin (2014-2019E) Table Enghouse Interactive (US) Profile (Company Name, Plants Distribution, Sales Region) Figure Enghouse Interactive (US) Sales and Growth Rate from 2014-2019E Figure Enghouse Interactive (US) Revenue ($) and Global Market Share from 2014-2019E Table Enghouse Interactive (US) Contact Center Analytics Software Sales, Price, Revenue, Gross Margin (2014-2019E) Table Oracle Corporation (US) Profile (Company Name, Plants Distribution, Sales Region) Figure Oracle Corporation (US) Sales and Growth Rate from 2014-2019E Figure Oracle Corporation (US) Revenue ($) and Global Market Share from 2014-2019E Table Oracle Corporation (US) Contact Center Analytics Software Sales, Price, Revenue, Gross Margin (2014-2019E) Table NICE Ltd. (Israel) Profile (Company Name, Plants Distribution, Sales Region) Figure NICE Ltd. (Israel) Sales and Growth Rate from 2014-2019E Figure NICE Ltd. (Israel) Revenue ($) and Global Market Share from 2014-2019E Table NICE Ltd. (Israel) Contact Center Analytics Software Sales, Price, Revenue, Gross Margin (2014-2019E) Table Mitel Networks Corporation (Canada) Profile (Company Name, Plants Distribution, Sales Region) Figure Mitel Networks Corporation (Canada) Sales and Growth Rate from 2014-2019E Figure Mitel Networks Corporation (Canada) Revenue ($) and Global Market Share from 2014-2019E Table Mitel Networks Corporation (Canada) Contact Center Analytics Software Sales, Price, Revenue, Gross Margin (2014-2019E) Table Servion Global Solutions (India) Profile (Company Name, Plants Distribution, Sales Region) Figure Servion Global Solutions (India) Sales and Growth Rate from 2014-2019E Figure Servion Global Solutions (India) Revenue ($) and Global Market Share from 2014-2019E Table Servion Global Solutions (India) Contact Center Analytics Software Sales, Price, Revenue, Gross Margin (2014-2019E) Table CallMiner (US) Profile (Company Name, Plants Distribution, Sales Region) Figure CallMiner (US) Sales and Growth Rate from 2014-2019E Figure CallMiner (US) Revenue ($) and Global Market Share from 2014-2019E Table CallMiner (US) Contact Center Analytics Software Sales, Price, Revenue, Gross Margin (2014-2019E) Table Five9, Inc. (US) Profile (Company Name, Plants Distribution, Sales Region) Figure Five9, Inc. (US) Sales and Growth Rate from 2014-2019E Figure Five9, Inc. (US) Revenue ($) and Global Market Share from 2014-2019E Table Five9, Inc. (US) Contact Center Analytics Software Sales, Price, Revenue, Gross Margin (2014-2019E) Table Genesys (US) Profile (Company Name, Plants Distribution, Sales Region) Figure Genesys (US) Sales and Growth Rate from 2014-2019E Figure Genesys (US) Revenue ($) and Global Market Share from 2014-2019E Table Genesys (US) Contact Center Analytics Software Sales, Price, Revenue, Gross Margin (2014-2019E) Table Verint Systems Inc. (US) Profile (Company Name, Plants Distribution, Sales Region) Figure Verint Systems Inc. (US) Sales and Growth Rate from 2014-2019E Figure Verint Systems Inc. (US) Revenue ($) and Global Market Share from 2014-2019E Table Verint Systems Inc. (US) Contact Center Analytics Software Sales, Price, Revenue, Gross Margin (2014-2019E) Table Global Contact Center Analytics Software Production Value ($) by Region from 2014-2019E Table Global Contact Center Analytics Software Production Value Share by Region from 2014-2019E Table Global Contact Center Analytics Software Production by Region from 2014-2019E Table Global Contact Center Analytics Software Consumption Value ($) by Region from 2014-2019E Table Global Contact Center Analytics Software Consumption by Region from 2014-2019E Table North America Contact Center Analytics Software Production, Ex-factory Price Revenue ($), Gross Margin (%) and Gross ($) Analysis from 2014-2019E Table North America Contact Center Analytics Software Consumption, Terminal Price, Consumption Value ($) and Channel Margin Analysis from 2014-2019E Table North America Contact Center Analytics Software Import and Export from 2014-2019E Table North America Contact Center Analytics Software Value ($) by Type (2014-2019E) Table North America Contact Center Analytics Software Production by Type (2014-2019E) Table North America Contact Center Analytics Software Consumption by Application (2014-2019E) Table North America Contact Center Analytics Software Consumption by Country (2014-2019E) Table North America Contact Center Analytics Software Consumption Value ($) by Country (2014-2019E) Figure North America Contact Center Analytics Software Market PEST Analysis Table Europe Contact Center Analytics Software Production, Ex-factory Price Revenue ($), Gross Margin (%) and Gross ($) Analysis from 2014-2019E Table Europe Contact Center Analytics Software Consumption, Terminal Price, Consumption Value ($) and Channel Margin Analysis from 2014-2019E Table Europe Contact Center Analytics Software Import and Export from 2014-2019E Table Europe Contact Center Analytics Software Value ($) by Type (2014-2019E) Table Europe Contact Center Analytics Software Production by Type (2014-2019E) Table Europe Contact Center Analytics Software Consumption by Application (2014-2019E) Table Europe Contact Center Analytics Software Consumption by Country (2014-2019E) Table Europe Contact Center Analytics Software Consumption Value ($) by Country (2014-2019E) Figure Europe Contact Center Analytics Software Market PEST Analysis Table Asia-Pacific Contact Center Analytics Software Production, Ex-factory Price Revenue ($), Gross Margin (%) and Gross ($) Analysis from 2014-2019E Table Asia-Pacific Contact Center Analytics Software Consumption, Terminal Price, Consumption Value ($) and Channel Margin Analysis from 2014-2019E Table Asia-Pacific Contact Center Analytics Software Import and Export from 2014-2019E Table Asia-Pacific Contact Center Analytics Software Value ($) by Type (2014-2019E) Table Asia-Pacific Contact Center Analytics Software Production by Type (2014-2019E) Table Asia-Pacific Contact Center Analytics Software Consumption by Application (2014-2019E) Table Asia-Pacific Contact Center Analytics Software Consumption by Country (2014-2019E) Table Asia-Pacific Contact Center Analytics Software Consumption Value ($) by Country (2014-2019E) Figure Asia-Pacific Contact Center Analytics Software Market PEST Analysis Table Latin America Contact Center Analytics Software Production, Ex-factory Price Revenue ($), Gross Margin (%) and Gross ($) Analysis from 2014-2019E Table Latin America Contact Center Analytics Software Consumption, Terminal Price, Consumption Value ($) and Channel Margin Analysis from 2014-2019E Table Latin America Contact Center Analytics Software Import and Export from 2014-2019E Table Latin America Contact Center Analytics Software Value ($) by Type (2014-2019E) Table Latin America Contact Center Analytics Software Production by Type (2014-2019E) Table Latin America Contact Center Analytics Software Consumption by Application (2014-2019E) Table Latin America Contact Center Analytics Software Consumption by Country (2014-2019E) Table Latin America Contact Center Analytics Software Consumption Value ($) by Country (2014-2019E) Figure Latin America Contact Center Analytics Software Market PEST Analysis Table Middle East & Africa Contact Center Analytics Software Production, Ex-factory Price Revenue ($), Gross Margin (%) and Gross ($) Analysis from 2014-2019E Table Middle East & Africa Contact Center Analytics Software Consumption, Terminal Price, Consumption Value ($) and Channel Margin Analysis from 2014-2019E Table Middle East & Africa Contact Center Analytics Software Import and Export from 2014-2019E Table Middle East & Africa Contact Center Analytics Software Value ($) by Type (2014-2019E) Table Middle East & Africa Contact Center Analytics Software Production by Type (2014-2019E) Table Middle East & Africa Contact Center Analytics Software Consumption by Application (2014-2019E) Table Middle East & Africa Contact Center Analytics Software Consumption by Country (2014-2019E) Table Middle East & Africa Contact Center Analytics Software Consumption Value ($) by Country (2014-2019E) Figure Middle East & Africa Contact Center Analytics Software Market PEST Analysis Table Global Contact Center Analytics Software Value ($) and Growth Rate Forecast by Region (2018-2026) Table Global Contact Center Analytics Software Production and Growth Rate Forecast by Region (2019-2026) Table Global Contact Center Analytics Software Consumption and Growth Rate Forecast by Region (2019-2026) Table Global Contact Center Analytics Software Production and Growth Rate Forecast by Type (2019-2026) Table Global Contact Center Analytics Software Consumption and Growth Rate Forecast by Application (2019-2026)