Table of Contents 1 Voice and Speech Analytics Market Overview 1.1 Product Overview and Scope of Voice and Speech Analytics 1.2 Classification of Voice and Speech Analytics by Types 1.2.1 Global Voice and Speech Analytics Revenue Comparison by Types (2019-2024) 1.2.2 Global Voice and Speech Analytics Revenue Market Share by Types in 2018 1.2.3 Cloud 1.2.4 On-Premises 1.3 Global Voice and Speech Analytics Market by Application 1.3.1 Global Voice and Speech Analytics Market Size and Market Share Comparison by Applications (2014-2024) 1.3.2 Sentiment Analysis 1.3.3 Sales & Marketing 1.3.4 Risk & Fraud Detection 1.3.5 Call Monitoring 1.3.6 Others 1.4 Global Voice and Speech Analytics Market by Regions 1.4.1 Global Voice and Speech Analytics Market Size (Million USD) Comparison by Regions (2014-2024) 1.4.1 North America (USA, Canada and Mexico) Voice and Speech Analytics Status and Prospect (2014-2024) 1.4.2 Europe (Germany, France, UK, Russia and Italy) Voice and Speech Analytics Status and Prospect (2014-2024) 1.4.3 Asia-Pacific (China, Japan, Korea, India and Southeast Asia) Voice and Speech Analytics Status and Prospect (2014-2024) 1.4.4 South America (Brazil, Argentina, Colombia) Voice and Speech Analytics Status and Prospect (2014-2024) 1.4.5 Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa) Voice and Speech Analytics Status and Prospect (2014-2024) 1.5 Global Market Size of Voice and Speech Analytics (2014-2024) 2 Company Profiles 2.1 Verint Systems 2.1.1 Business Overview 2.1.2 Voice and Speech Analytics Type and Applications 2.1.2.1 Product A 2.1.2.2 Product B 2.1.3 Verint Systems Voice and Speech Analytics Revenue, Gross Margin and Market Share (2017-2018) 2.2 RankMiner 2.2.1 Business Overview 2.2.2 Voice and Speech Analytics Type and Applications 2.2.2.1 Product A 2.2.2.2 Product B 2.2.3 RankMiner Voice and Speech Analytics Revenue, Gross Margin and Market Share (2017-2018) 2.3 ThoughtSpot 2.3.1 Business Overview 2.3.2 Voice and Speech Analytics Type and Applications 2.3.2.1 Product A 2.3.2.2 Product B 2.3.3 ThoughtSpot Voice and Speech Analytics Revenue, Gross Margin and Market Share (2017-2018) 2.4 NICE 2.4.1 Business Overview 2.4.2 Voice and Speech Analytics Type and Applications 2.4.2.1 Product A 2.4.2.2 Product B 2.4.3 NICE Voice and Speech Analytics Revenue, Gross Margin and Market Share (2017-2018) 2.5 Talkdesk 2.5.1 Business Overview 2.5.2 Voice and Speech Analytics Type and Applications 2.5.2.1 Product A 2.5.2.2 Product B 2.5.3 Talkdesk Voice and Speech Analytics Revenue, Gross Margin and Market Share (2017-2018) 2.6 Avaya 2.6.1 Business Overview 2.6.2 Voice and Speech Analytics Type and Applications 2.6.2.1 Product A 2.6.2.2 Product B 2.6.3 Avaya Voice and Speech Analytics Revenue, Gross Margin and Market Share (2017-2018) 2.7 Beyond Verbal 2.7.1 Business Overview 2.7.2 Voice and Speech Analytics Type and Applications 2.7.2.1 Product A 2.7.2.2 Product B 2.7.3 Beyond Verbal Voice and Speech Analytics Revenue, Gross Margin and Market Share (2017-2018) 2.8 Calabrio 2.8.1 Business Overview 2.8.2 Voice and Speech Analytics Type and Applications 2.8.2.1 Product A 2.8.2.2 Product B 2.8.3 Calabrio Voice and Speech Analytics Revenue, Gross Margin and Market Share (2017-2018) 2.9 Uniphore 2.9.1 Business Overview 2.9.2 Voice and Speech Analytics Type and Applications 2.9.2.1 Product A 2.9.2.2 Product B 2.9.3 Uniphore Voice and Speech Analytics Revenue, Gross Margin and Market Share (2017-2018) 2.10 VoiceBase 2.10.1 Business Overview 2.10.2 Voice and Speech Analytics Type and Applications 2.10.2.1 Product A 2.10.2.2 Product B 2.10.3 VoiceBase Voice and Speech Analytics Revenue, Gross Margin and Market Share (2017-2018) 3 Global Voice and Speech Analytics Market Competition, by Players 3.1 Global Voice and Speech Analytics Revenue and Share by Players (2014-2019) 3.2 Market Concentration Rate 3.2.1 Top 5 Voice and Speech Analytics Players Market Share 3.2.2 Top 10 Voice and Speech Analytics Players Market Share 3.3 Market Competition Trend 4 Global Voice and Speech Analytics Market Size by Regions 4.1 Global Voice and Speech Analytics Revenue and Market Share by Regions 4.2 North America Voice and Speech Analytics Revenue and Growth Rate (2014-2019) 4.3 Europe Voice and Speech Analytics Revenue and Growth Rate (2014-2019) 4.4 Asia-Pacific Voice and Speech Analytics Revenue and Growth Rate (2014-2019) 4.5 South America Voice and Speech Analytics Revenue and Growth Rate (2014-2019) 4.6 Middle East and Africa Voice and Speech Analytics Revenue and Growth Rate (2014-2019) 5 North America Voice and Speech Analytics Revenue by Countries 5.1 North America Voice and Speech Analytics Revenue by Countries (2014-2019) 5.2 USA Voice and Speech Analytics Revenue and Growth Rate (2014-2019) 5.3 Canada Voice and Speech Analytics Revenue and Growth Rate (2014-2019) 5.4 Mexico Voice and Speech Analytics Revenue and Growth Rate (2014-2019) 6 Europe Voice and Speech Analytics Revenue by Countries 6.1 Europe Voice and Speech Analytics Revenue by Countries (2014-2019) 6.2 Germany Voice and Speech Analytics Revenue and Growth Rate (2014-2019) 6.3 UK Voice and Speech Analytics Revenue and Growth Rate (2014-2019) 6.4 France Voice and Speech Analytics Revenue and Growth Rate (2014-2019) 6.5 Russia Voice and Speech Analytics Revenue and Growth Rate (2014-2019) 6.6 Italy Voice and Speech Analytics Revenue and Growth Rate (2014-2019) 7 Asia-Pacific Voice and Speech Analytics Revenue by Countries 7.1 Asia-Pacific Voice and Speech Analytics Revenue by Countries (2014-2019) 7.2 China Voice and Speech Analytics Revenue and Growth Rate (2014-2019) 7.3 Japan Voice and Speech Analytics Revenue and Growth Rate (2014-2019) 7.4 Korea Voice and Speech Analytics Revenue and Growth Rate (2014-2019) 7.5 India Voice and Speech Analytics Revenue and Growth Rate (2014-2019) 7.6 Southeast Asia Voice and Speech Analytics Revenue and Growth Rate (2014-2019) 8 South America Voice and Speech Analytics Revenue by Countries 8.1 South America Voice and Speech Analytics Revenue by Countries (2014-2019) 8.2 Brazil Voice and Speech Analytics Revenue and Growth Rate (2014-2019) 8.3 Argentina Voice and Speech Analytics Revenue and Growth Rate (2014-2019) 8.4 Colombia Voice and Speech Analytics Revenue and Growth Rate (2014-2019) 9 Middle East and Africa Revenue Voice and Speech Analytics by Countries 9.1 Middle East and Africa Voice and Speech Analytics Revenue by Countries (2014-2019) 9.2 Saudi Arabia Voice and Speech Analytics Revenue and Growth Rate (2014-2019) 9.3 UAE Voice and Speech Analytics Revenue and Growth Rate (2014-2019) 9.4 Egypt Voice and Speech Analytics Revenue and Growth Rate (2014-2019) 9.5 Nigeria Voice and Speech Analytics Revenue and Growth Rate (2014-2019) 9.6 South Africa Voice and Speech Analytics Revenue and Growth Rate (2014-2019) 10 Global Voice and Speech Analytics Market Segment by Type 10.1 Global Voice and Speech Analytics Revenue and Market Share by Type (2014-2019) 10.2 Global Voice and Speech Analytics Market Forecast by Type (2019-2024) 10.3 Cloud Revenue Growth Rate (2014-2024) 10.4 On-Premises Revenue Growth Rate (2014-2024) 11 Global Voice and Speech Analytics Market Segment by Application 11.1 Global Voice and Speech Analytics Revenue Market Share by Application (2014-2019) 11.2 Voice and Speech Analytics Market Forecast by Application (2019-2024) 11.3 Sentiment Analysis Revenue Growth (2014-2019) 11.4 Sales & Marketing Revenue Growth (2014-2019) 11.5 Risk & Fraud Detection Revenue Growth (2014-2019) 11.6 Call Monitoring Revenue Growth (2014-2019) 11.7 Others Revenue Growth (2014-2019) 12 Global Voice and Speech Analytics Market Size Forecast (2019-2024) 12.1 Global Voice and Speech Analytics Market Size Forecast (2019-2024) 12.2 Global Voice and Speech Analytics Market Forecast by Regions (2019-2024) 12.3 North America Voice and Speech Analytics Revenue Market Forecast (2019-2024) 12.4 Europe Voice and Speech Analytics Revenue Market Forecast (2019-2024) 12.5 Asia-Pacific Voice and Speech Analytics Revenue Market Forecast (2019-2024) 12.6 South America Voice and Speech Analytics Revenue Market Forecast (2019-2024) 12.7 Middle East and Africa Voice and Speech Analytics Revenue Market Forecast (2019-2024) 13 Research Findings and Conclusion 14 Appendix 14.1 Methodology 14.2 Data Source

List of Tables and Figures Figure Voice and Speech Analytics Picture Table Product Specifications of Voice and Speech Analytics Table Global Voice and Speech Analytics and Revenue (Million USD) Market Split by Product Type Figure Global Voice and Speech Analytics Revenue Market Share by Types in 2018 Figure Cloud Picture Figure On-Premises Picture Table Global Voice and Speech Analytics Revenue (Million USD) by Application (2014-2024) Figure Voice and Speech Analytics Revenue Market Share by Applications in 2018 Figure Sentiment Analysis Picture Figure Sales & Marketing Picture Figure Risk & Fraud Detection Picture Figure Call Monitoring Picture Figure Others Picture Table Global Market Voice and Speech Analytics Revenue (Million USD) Comparison by Regions 2014-2024 Figure North America Voice and Speech Analytics Revenue (Million USD) and Growth Rate (2014-2024) Figure Europe Voice and Speech Analytics Revenue (Million USD) and Growth Rate (2014-2024) Figure Asia-Pacific Voice and Speech Analytics Revenue (Million USD) and Growth Rate (2014-2024) Figure South America Voice and Speech Analytics Revenue (Million USD) and Growth Rate (2014-2024) Figure Middle East and Africa Voice and Speech Analytics Revenue (Million USD) and Growth Rate (2014-2024) Figure Global Voice and Speech Analytics Revenue (Million USD) and Growth Rate (2014-2024) Table Verint Systems Basic Information, Manufacturing Base and Competitors Table Verint Systems Voice and Speech Analytics Type and Applications Table Verint Systems Voice and Speech Analytics Revenue, Gross Margin and Market Share (2017-2018) Table RankMiner Basic Information, Manufacturing Base and Competitors Table RankMiner Voice and Speech Analytics Type and Applications Table RankMiner Voice and Speech Analytics Revenue, Gross Margin and Market Share (2017-2018) Table ThoughtSpot Basic Information, Manufacturing Base and Competitors Table ThoughtSpot Voice and Speech Analytics Type and Applications Table ThoughtSpot Voice and Speech Analytics Revenue, Gross Margin and Market Share (2017-2018) Table NICE Basic Information, Manufacturing Base and Competitors Table NICE Voice and Speech Analytics Type and Applications Table NICE Voice and Speech Analytics Revenue, Gross Margin and Market Share (2017-2018) Table Talkdesk Basic Information, Manufacturing Base and Competitors Table Talkdesk Voice and Speech Analytics Type and Applications Table Talkdesk Voice and Speech Analytics Revenue, Gross Margin and Market Share (2017-2018) Table Avaya Basic Information, Manufacturing Base and Competitors Table Avaya Voice and Speech Analytics Type and Applications Table Avaya Voice and Speech Analytics Revenue, Gross Margin and Market Share (2017-2018) Table Beyond Verbal Basic Information, Manufacturing Base and Competitors Table Beyond Verbal Voice and Speech Analytics Type and Applications Table Beyond Verbal Voice and Speech Analytics Revenue, Gross Margin and Market Share (2017-2018) Table Calabrio Basic Information, Manufacturing Base and Competitors Table Calabrio Voice and Speech Analytics Type and Applications Table Calabrio Voice and Speech Analytics Revenue, Gross Margin and Market Share (2017-2018) Table Uniphore Basic Information, Manufacturing Base and Competitors Table Uniphore Voice and Speech Analytics Type and Applications Table Uniphore Voice and Speech Analytics Revenue, Gross Margin and Market Share (2017-2018) Table VoiceBase Basic Information, Manufacturing Base and Competitors Table VoiceBase Voice and Speech Analytics Type and Applications Table VoiceBase Voice and Speech Analytics Revenue, Gross Margin and Market Share (2017-2018) Table Global Voice and Speech Analytics Revenue (Million USD) by Players (2014-2019) Table Global Voice and Speech Analytics Revenue Share by Players (2014-2019) Figure Global Voice and Speech Analytics Revenue Share by Players in 2017 Figure Global Voice and Speech Analytics Revenue Share by Players in 2018 Figure Global Top 5 Players Voice and Speech Analytics Revenue Market Share in 2018 Figure Global Top 10 Players Voice and Speech Analytics Revenue Market Share in 2018 Figure Global Voice and Speech Analytics Revenue (Million USD) and Growth Rate (%) (2014-2019) Table Global Voice and Speech Analytics Revenue (Million USD) by Regions (2014-2019) Table Global Voice and Speech Analytics Revenue Market Share by Regions (2014-2019) Figure Global Voice and Speech Analytics Revenue Market Share by Regions (2014-2019) Figure Global Voice and Speech Analytics Revenue Market Share by Regions in 2018 Figure North America Voice and Speech Analytics Revenue and Growth Rate (2014-2019) Figure Europe Voice and Speech Analytics Revenue and Growth Rate (2014-2019) Figure Asia-Pacific Voice and Speech Analytics Revenue and Growth Rate (2014-2019) Figure South America Voice and Speech Analytics Revenue and Growth Rate (2014-2019) Figure Middle East and Africa Voice and Speech Analytics Revenue and Growth Rate (2014-2019) Table North America Voice and Speech Analytics Revenue by Countries (2014-2019) Table North America Voice and Speech Analytics Revenue Market Share by Countries (2014-2019) Figure North America Voice and Speech Analytics Revenue Market Share by Countries (2014-2019) Figure North America Voice and Speech Analytics Revenue Market Share by Countries in 2018 Figure USA Voice and Speech Analytics Revenue and Growth Rate (2014-2019) Figure Canada Voice and Speech Analytics Revenue and Growth Rate (2014-2019) Figure Mexico Voice and Speech Analytics Revenue and Growth Rate (2014-2019) Table Europe Voice and Speech Analytics Revenue (Million USD) by Countries (2014-2019) Figure Europe Voice and Speech Analytics Revenue Market Share by Countries (2014-2019) Figure Europe Voice and Speech Analytics Revenue Market Share by Countries in 2018 Figure Germany Voice and Speech Analytics Revenue and Growth Rate (2014-2019) Figure UK Voice and Speech Analytics Revenue and Growth Rate (2014-2019) Figure France Voice and Speech Analytics Revenue and Growth Rate (2014-2019) Figure Russia Voice and Speech Analytics Revenue and Growth Rate (2014-2019) Figure Italy Voice and Speech Analytics Revenue and Growth Rate (2014-2019) Table Asia-Pacific Voice and Speech Analytics Revenue (Million USD) by Countries (2014-2019) Figure Asia-Pacific Voice and Speech Analytics Revenue Market Share by Countries (2014-2019) Figure Asia-Pacific Voice and Speech Analytics Revenue Market Share by Countries in 2018 Figure China Voice and Speech Analytics Revenue and Growth Rate (2014-2019) Figure Japan Voice and Speech Analytics Revenue and Growth Rate (2014-2019) Figure Korea Voice and Speech Analytics Revenue and Growth Rate (2014-2019) Figure India Voice and Speech Analytics Revenue and Growth Rate (2014-2019) Figure Southeast Asia Voice and Speech Analytics Revenue and Growth Rate (2014-2019) Table South America Voice and Speech Analytics Revenue by Countries (2014-2019) Table South America Voice and Speech Analytics Revenue Market Share by Countries (2014-2019) Figure South America Voice and Speech Analytics Revenue Market Share by Countries (2014-2019) Figure South America Voice and Speech Analytics Revenue Market Share by Countries in 2018 Figure Brazil Voice and Speech Analytics Revenue and Growth Rate (2014-2019) Figure Argentina Voice and Speech Analytics Revenue and Growth Rate (2014-2019) Figure Colombia Voice and Speech Analytics Revenue and Growth Rate (2014-2019) Table Middle East and Africa Voice and Speech Analytics Revenue (Million USD) by Countries (2014-2019) Table Middle East and Africa Voice and Speech Analytics Revenue Market Share by Countries (2014-2019) Figure Middle East and Africa Voice and Speech Analytics Revenue Market Share by Countries (2014-2019) Figure Middle East and Africa Voice and Speech Analytics Revenue Market Share by Countries in 2018 Figure Saudi Arabia Voice and Speech Analytics Revenue and Growth Rate (2014-2019) Figure UAE Voice and Speech Analytics Revenue and Growth Rate (2014-2019) Figure Egypt Voice and Speech Analytics Revenue and Growth Rate (2014-2019) Figure Nigeria Voice and Speech Analytics Revenue and Growth Rate (2014-2019) Figure South Africa Voice and Speech Analytics Revenue and Growth Rate (2014-2019) Table Global Voice and Speech Analytics Revenue (Million USD) by Type (2014-2019) Table Global Voice and Speech Analytics Revenue Share by Type (2014-2019) Figure Global Voice and Speech Analytics Revenue Share by Type (2014-2019) Figure Global Voice and Speech Analytics Revenue Share by Type in 2018 Table Global Voice and Speech Analytics Revenue Forecast by Type (2019-2024) Figure Global Voice and Speech Analytics Market Share Forecast by Type (2019-2024) Figure Global Cloud Revenue Growth Rate (2014-2019) Figure Global On-Premises Revenue Growth Rate (2014-2019) Table Global Voice and Speech Analytics Revenue by Application (2014-2019) Table Global Voice and Speech Analytics Revenue Share by Application (2014-2019) Figure Global Voice and Speech Analytics Revenue Share by Application (2014-2019) Figure Global Voice and Speech Analytics Revenue Share by Application in 2018 Table Global Voice and Speech Analytics Revenue Forecast by Application (2019-2024) Figure Global Voice and Speech Analytics Market Share Forecast by Application (2019-2024) Figure Global Sentiment Analysis Revenue Growth Rate (2014-2019) Figure Global Sales & Marketing Revenue Growth Rate (2014-2019) Figure Global Risk & Fraud Detection Revenue Growth Rate (2014-2019) Figure Global Call Monitoring Revenue Growth Rate (2014-2019) Figure Global Others Revenue Growth Rate (2014-2019) Figure Global Voice and Speech Analytics Revenue (Million USD) and Growth Rate Forecast (2019-2024) Table Global Voice and Speech Analytics Revenue (Million USD) Forecast by Regions (2019-2024) Figure Global Voice and Speech Analytics Revenue Market Share Forecast by Regions (2019-2024) Figure North America Voice and Speech Analytics Revenue Market Forecast (2019-2024) Figure Europe Voice and Speech Analytics Revenue Market Forecast (2019-2024) Figure Asia-Pacific Voice and Speech Analytics Revenue Market Forecast (2019-2024) Figure South America Voice and Speech Analytics Revenue Market Forecast (2019-2024) Figure Middle East and Africa Voice and Speech Analytics Revenue Market Forecast (2019-2024)

Verint Systems RankMiner ThoughtSpot NICE Talkdesk Avaya Beyond Verbal Calabrio Uniphore VoiceBase