Table of Contents 1 Report Overview 1.1 Study Scope 1.2 Key Market Segments 1.3 Players Covered 1.4 Market Analysis by Type 1.4.1 Global ITSM Tools Market Size Growth Rate by Type (2014-2025) 1.4.2 Basic(Under $19/Month) 1.4.3 Standard($19-99/Month) 1.4.4 Senior($99+/Month) 1.5 Market by Application 1.5.1 Global ITSM Tools Market Share by Application (2019-2025) 1.5.2 Large Enterprises(1000+ Users) 1.5.3 Medium-Sized Enterprise(499-1000 Users) 1.5.4 Small Enterprises(1-499 Users) 1.6 Study Objectives 1.7 Years Considered 2 Global Growth Trends 2.1 ITSM Tools Market Size 2.2 ITSM Tools Growth Trends by Regions 2.2.1 ITSM Tools Market Size by Regions (2019-2025) 2.2.2 ITSM Tools Market Share by Regions (2014-2019) 2.3 Industry Trends 2.3.1 Market Top Trends 2.3.2 Market Drivers 2.3.3 Market Challenges 2.3.4 Porter’s Five Forces Analysis 3 Market Share by Key Players 3.1 ITSM Tools Market Size by by Players 3.1.1 Global ITSM Tools Revenue by by Players (2014-2019) 3.1.2 Global ITSM Tools Revenue Market Share by by Players (2014-2019) 3.1.3 Global ITSM Tools Market Concentration Ratio (CR5 and HHI) 3.2 ITSM Tools Key Players Head office and Area Served 3.3 Key Players ITSM Tools Product/Solution/Service 3.4 Date of Enter into ITSM Tools Market 3.5 Mergers & Acquisitions, Expansion Plans 4 Breakdown Data by Type and Application 4.1 Global ITSM Tools Market Size by Type (2014-2019) 4.2 Global ITSM Tools Market Size by Application (2014-2019) 5 North America 5.1 North America ITSM Tools Market Size (2014-2019) 5.2 ITSM Tools Key Players in North America 5.3 North America ITSM Tools Market Size by Type 5.4 North America ITSM Tools Market Size by Application 6 Europe 6.1 Europe ITSM Tools Market Size (2014-2019) 6.2 ITSM Tools Key Players in Europe 6.3 Europe ITSM Tools Market Size by Type 6.4 Europe ITSM Tools Market Size by Application 7 China 7.1 China ITSM Tools Market Size (2014-2019) 7.2 ITSM Tools Key Players in China 7.3 China ITSM Tools Market Size by Type 7.4 China ITSM Tools Market Size by Application 8 Japan 8.1 Japan ITSM Tools Market Size (2014-2019) 8.2 ITSM Tools Key Players in Japan 8.3 Japan ITSM Tools Market Size by Type 8.4 Japan ITSM Tools Market Size by Application 9 Southeast Asia 9.1 Southeast Asia ITSM Tools Market Size (2014-2019) 9.2 ITSM Tools Key Players in Southeast Asia 9.3 Southeast Asia ITSM Tools Market Size by Type 9.4 Southeast Asia ITSM Tools Market Size by Application 10 India 10.1 India ITSM Tools Market Size (2014-2019) 10.2 ITSM Tools Key Players in India 10.3 India ITSM Tools Market Size by Type 10.4 India ITSM Tools Market Size by Application 11 Central & South America 11.1 Central & South America ITSM Tools Market Size (2014-2019) 11.2 ITSM Tools Key Players in Central & South America 11.3 Central & South America ITSM Tools Market Size by Type 11.4 Central & South America ITSM Tools Market Size by Application 12 International Players Profiles 12.1 Freshworks 12.1.1 Freshworks Company Details 12.1.2 Company Description and Business Overview 12.1.3 ITSM Tools Introduction 12.1.4 Freshworks Revenue in ITSM Tools Business (2014-2019)) 12.1.5 Freshworks Recent Development 12.2 Vision Helpdesk 12.2.1 Vision Helpdesk Company Details 12.2.2 Company Description and Business Overview 12.2.3 ITSM Tools Introduction 12.2.4 Vision Helpdesk Revenue in ITSM Tools Business (2014-2019) 12.2.5 Vision Helpdesk Recent Development 12.3 ManageEngine 12.3.1 ManageEngine Company Details 12.3.2 Company Description and Business Overview 12.3.3 ITSM Tools Introduction 12.3.4 ManageEngine Revenue in ITSM Tools Business (2014-2019) 12.3.5 ManageEngine Recent Development 12.4 SysAid Technologies 12.4.1 SysAid Technologies Company Details 12.4.2 Company Description and Business Overview 12.4.3 ITSM Tools Introduction 12.4.4 SysAid Technologies Revenue in ITSM Tools Business (2014-2019) 12.4.5 SysAid Technologies Recent Development 12.5 Wrike 12.5.1 Wrike Company Details 12.5.2 Company Description and Business Overview 12.5.3 ITSM Tools Introduction 12.5.4 Wrike Revenue in ITSM Tools Business (2014-2019) 12.5.5 Wrike Recent Development 12.6 OPGK RZESZOW 12.6.1 OPGK RZESZOW Company Details 12.6.2 Company Description and Business Overview 12.6.3 ITSM Tools Introduction 12.6.4 OPGK RZESZOW Revenue in ITSM Tools Business (2014-2019) 12.6.5 OPGK RZESZOW Recent Development 12.7 Harmony Business Systems 12.7.1 Harmony Business Systems Company Details 12.7.2 Company Description and Business Overview 12.7.3 ITSM Tools Introduction 12.7.4 Harmony Business Systems Revenue in ITSM Tools Business (2014-2019) 12.7.5 Harmony Business Systems Recent Development 12.8 Zendesk 12.8.1 Zendesk Company Details 12.8.2 Company Description and Business Overview 12.8.3 ITSM Tools Introduction 12.8.4 Zendesk Revenue in ITSM Tools Business (2014-2019) 12.8.5 Zendesk Recent Development 12.9 MHelpDesk 12.9.1 MHelpDesk Company Details 12.9.2 Company Description and Business Overview 12.9.3 ITSM Tools Introduction 12.9.4 MHelpDesk Revenue in ITSM Tools Business (2014-2019) 12.9.5 MHelpDesk Recent Development 12.10 SolarWinds 12.10.1 SolarWinds Company Details 12.10.2 Company Description and Business Overview 12.10.3 ITSM Tools Introduction 12.10.4 SolarWinds Revenue in ITSM Tools Business (2014-2019) 12.10.5 SolarWinds Recent Development 12.11 Spiceworks 12.12 Salesforce 12.13 Atlassian 12.14 ConnectWise 12.15 Kayako 12.16 Cherwell Software 12.17 Accelo 12.18 Atera 12.19 LogMeIn 12.20 BMC 12.21 ITConcepts 13 Market Forecast 2019-2025 13.1 Market Size Forecast by Product (2019-2025) 13.2 Market Size Forecast by Application (2019-2025) 13.3 Market Size Forecast by Regions 13.4 North America 13.5 Europe 13.6 China 13.7 Japan 13.8 Southeast Asia 13.9 India 13.10 Central & South America 14 Analyst's Viewpoints/Conclusions 15 Appendix 15.1 Research Methodology 15.1.1 Methodology/Research Approach 15.1.1.1 Research Programs/Design 15.1.1.2 Market Size Estimation 15.1.1.3 Market Breakdown and Data Triangulation 15.1.2 Data Source 15.1.2.1 Secondary Sources 15.1.2.2 Primary Sources 15.2 Disclaimer 15.3 Author Details

List of Tables and Figures Table ITSM Tools Key Market Segments Table Key Players ITSM Tools Covered Table Global ITSM Tools Market Size Growth Rate by Type 2018-2025 (Million US$) Figuer Basic(Under $19/Month) Figures Table Key Players of Basic(Under $19/Month) Figuer Standard($19-99/Month) Figures Table Key Players of Standard($19-99/Month) Figuer Senior($99+/Month) Figures Table Key Players of Senior($99+/Month) Table Global ITSM Tools Market Size Growth by Application 2019-2025 (Million US$) Figure Global ITSM Tools Market Share by Application in 2018 & 2025 Figure Large Enterprises(1000+ Users) Case Studies Figure Medium-Sized Enterprise(499-1000 Users) Case Studies Figure Small Enterprises(1-499 Users) Case Studies Figure ITSM Tools Report Years Considered Figure Global ITSM Tools Market Size and Growth Rate 2014-2025 (Million US$) Table Global ITSM Tools Market Size by Regions 2019-2025 (Million US$) Table Global ITSM Tools Market Size by Regions 2019-2025 (Million US$) Table Global ITSM Tools Market Share by Regions 2014-2019 Figure Global ITSM Tools Market Share by Regions 2014-2019 Figure Global ITSM Tools Market Share by Regions in 2018 Table Market Top Trends Table Key Drivers: Impact Analysis (2019-2025) Table Key Challenges Figure PORTER'S FIVE FORCES ANALYSIS Table Global ITSM Tools Revenue by by Players (2014-2019) (Million US$) Table Global ITSM Tools Market Share by by Players (2014-2019) Figure Global ITSM Tools Market Share by by Players in 2018 Table Global ITSM Tools by Players Market Concentration Ratio (CR5 and HHI) Table Key Players Head office and Area Served Table Key Players ITSM Tools Product/Solution/Service Table Date of Enter into ITSM Tools Market Table Mergers & Acquisitions, Expansion Plans Table Global ITSM Tools Market Size by Type (2014-2019) (Million US$) Table Global ITSM Tools Market Size Share by Type (2014-2019) Figure Global ITSM Tools Market Size Market Share by Type (2014-2019) Table Global ITSM Tools Market Size by Application (2014-2019) (Million US$) Table Global ITSM Tools Market Size Share by Application (2014-2019) Figure Global ITSM Tools Market Size Market Share by Application (2014-2019) Figure Global ITSM Tools Revenue Market Share by Application in 2018 Figure North America ITSM Tools Market Size 2014-2019 (Million US$) Table North America Key Players ITSM Tools Revenue (2018-2019) (Million US$) Table North America Key Players ITSM Tools Market Share (2018-2019) Table North America ITSM Tools Market Size by Type 2014-2019 (Million US$) Table North America ITSM Tools Market Share by Type 2014-2019 Table North America ITSM Tools Market Size by Application 2014-2019 (Million US$) Table North America ITSM Tools Market Share by Application 2014-2019 Figure Europe ITSM Tools Market Size 2014-2019 (Million US$) Table Europe Key Players ITSM Tools Revenue (2018-2019) (Million US$) Table Europe Key Players ITSM Tools Market Share (2018-2019) Table Europe ITSM Tools Market Size by Type 2014-2019 (Million US$) Table Europe ITSM Tools Market Share by Type 2014-2019 Table Europe ITSM Tools Market Size by Application 2014-2019 (Million US$) Table Europe ITSM Tools Market Share by Application 2014-2019 Figure China ITSM Tools Market Size 2014-2019 (Million US$) Table China Key Players ITSM Tools Revenue (2018-2019) (Million US$) Table China Key Players ITSM Tools Market Share (2018-2019) Table China ITSM Tools Market Size by Type 2014-2019 (Million US$) Table China ITSM Tools Market Share by Type 2014-2019 Table China ITSM Tools Market Size by Application 2014-2019 (Million US$) Table China ITSM Tools Market Share by Application 2014-2019 Figure Japan ITSM Tools Market Size 2014-2019 (Million US$) Table Japan Key Players ITSM Tools Revenue (2018-2019) (Million US$) Table Japan Key Players ITSM Tools Market Share (2018-2019) Table Japan ITSM Tools Market Size by Type 2014-2019 (Million US$) Table Japan ITSM Tools Market Share by Type 2014-2019 Table Japan ITSM Tools Market Size by Application 2014-2019 (Million US$) Table Japan ITSM Tools Market Share by Application 2014-2019 Figure Southeast Asia ITSM Tools Market Size 2014-2019 (Million US$) Table Southeast Asia Key Players ITSM Tools Revenue (2018-2019) (Million US$) Table Southeast Asia Key Players ITSM Tools Market Share (2018-2019) Table Southeast Asia ITSM Tools Market Size by Type 2014-2019 (Million US$) Table Southeast Asia ITSM Tools Market Share by Type 2014-2019 Table Southeast Asia ITSM Tools Market Size by Application 2014-2019 (Million US$) Table Southeast Asia ITSM Tools Market Share by Application 2014-2019 Figure India ITSM Tools Market Size 2014-2019 (Million US$) Table India Key Players ITSM Tools Revenue (2018-2019) (Million US$) Table India Key Players ITSM Tools Market Share (2018-2019) Table India ITSM Tools Market Size by Type 2014-2019 (Million US$) Table India ITSM Tools Market Share by Type 2014-2019 Table India ITSM Tools Market Size by Application 2014-2019 (Million US$) Table India ITSM Tools Market Share by Application 2014-2019 Figure Central & South America ITSM Tools Market Size 2014-2019 (Million US$) Table Central & South America Key Players ITSM Tools Revenue (2018-2019) (Million US$) Table Central & South America Key Players ITSM Tools Market Share (2018-2019) Table Central & South America ITSM Tools Market Size by Type 2014-2019 (Million US$) Table Central & South America ITSM Tools Market Share by Type 2014-2019 Table Central & South America ITSM Tools Market Size by Application 2014-2019 (Million US$) Table Central & South America ITSM Tools Market Share by Application 2014-2019 Table Freshworks Company Details Table Freshworks Revenue in ITSM Tools Business 2014-2019 (Million US$) Figure Freshworks Revenue Growth Rate in ITSM Tools Business (2014-2019) Table Freshworks Recent Development Table Vision Helpdesk Company Details Table Vision Helpdesk Revenue in ITSM Tools Business 2014-2019 (Million US$) Figure Vision Helpdesk Revenue Growth Rate in ITSM Tools Business (2014-2019) Table Vision Helpdesk Recent Development Table ManageEngine Company Details Table ManageEngine Revenue in ITSM Tools Business 2014-2019 (Million US$) Figure ManageEngine Revenue Growth Rate in ITSM Tools Business (2014-2019) Table ManageEngine Recent Development Table SysAid Technologies Company Details Table SysAid Technologies Revenue in ITSM Tools Business 2014-2019 (Million US$) Figure SysAid Technologies Revenue Growth Rate in ITSM Tools Business (2014-2019) Table SysAid Technologies Recent Development Table Wrike Company Details Table Wrike Revenue in ITSM Tools Business 2014-2019 (Million US$) Figure Wrike Revenue Growth Rate in ITSM Tools Business (2014-2019) Table Wrike Recent Development Table OPGK RZESZOW Company Details Table OPGK RZESZOW Revenue in ITSM Tools Business 2014-2019 (Million US$) Figure OPGK RZESZOW Revenue Growth Rate in ITSM Tools Business (2014-2019) Table OPGK RZESZOW Recent Development Table Harmony Business Systems Company Details Table Harmony Business Systems Revenue in ITSM Tools Business 2014-2019 (Million US$) Figure Harmony Business Systems Revenue Growth Rate in ITSM Tools Business (2014-2019) Table Harmony Business Systems Recent Development Table Zendesk Company Details Table Zendesk Revenue in ITSM Tools Business 2014-2019 (Million US$) Figure Zendesk Revenue Growth Rate in ITSM Tools Business (2014-2019) Table Zendesk Recent Development Table MHelpDesk Company Details Table MHelpDesk Revenue in ITSM Tools Business 2014-2019 (Million US$) Figure MHelpDesk Revenue Growth Rate in ITSM Tools Business (2014-2019) Table MHelpDesk Recent Development Table SolarWinds Company Details Table SolarWinds Revenue in ITSM Tools Business 2014-2019 (Million US$) Figure SolarWinds Revenue Growth Rate in ITSM Tools Business (2014-2019) Table SolarWinds Recent Development Table Spiceworks Company Details Table Salesforce Company Details Table Atlassian Company Details Table ConnectWise Company Details Table Kayako Company Details Table Cherwell Software Company Details Table Accelo Company Details Table Atera Company Details Table LogMeIn Company Details Table BMC Company Details Table ITConcepts Company Details Table Global ITSM Tools Market Size by Regions (Million US$) 2019-2025 Figure Global ITSM Tools Market Size Share by Regions (2019-2025) Figure Global ITSM Tools Market Size Share by Regions in 2025 Figure North America ITSM Tools Market Size Forecast (2019-2025)(Million USD) Figure Europe ITSM Tools Market Size Forecast (2019-2025)(Million USD) Figure China ITSM Tools Market Size Forecast (2019-2025)(Million USD) Figure Japan ITSM Tools Market Size Forecast (2019-2025)(Million USD) Figure Southeast Asia ITSM Tools Market Size Forecast (2019-2025)(Million USD) Figure India ITSM Tools Market Size Forecast (2019-2025)(Million USD) Figure Central & South America ITSM Tools Market Size Forecast (2019-2025)(Million USD) Table Global ITSM Tools Market Size by Product (2019-2025) (Million US$) Figure Global ITSM Tools Market Size by Product (2019-2025) Figure Global ITSM Tools Market Size by Product in 2025 Table Global ITSM Tools Market Size by Application (2019-2025) (Million US$) Figure Global ITSM Tools Market Size by Application (2019-2025) Figure Global ITSM Tools Market Size by Application in 2025 Table Research Programs/Design for This Report Figure Bottom-up and Top-down Approaches for This Report Figure Data Triangulation Table Key Data Information from Secondary Sources Table Key Data Information from Primary Sources

Freshworks Vision Helpdesk ManageEngine SysAid Technologies Wrike OPGK RZESZOW Harmony Business Systems Zendesk MHelpDesk SolarWinds Spiceworks Salesforce Atlassian ConnectWise Kayako Cherwell Software Accelo Atera LogMeIn BMC ITConcepts