PART 01: EXECUTIVE SUMMARY PART 02: SCOPE OF THE REPORT 2.1 Preface 2.2 Preface 2.3 Currency conversion rates for US$ PART 03: MARKET LANDSCAPE Market ecosystem Market characteristics Market segmentation analysis PART 04: MARKET SIZING Market definition Market sizing 2018 Market size and forecast 2018-2023 PART 05: FIVE FORCES ANALYSIS Bargaining power of buyers Bargaining power of suppliers Threat of new entrants Threat of substitutes Threat of rivalry Market condition PART 06: MARKET SEGMENTATION BY DEPLOYMENT Market segmentation by deployment Comparison by deployment Public cloud - Market size and forecast 2018-2023 Private cloud - Market size and forecast 2018-2023 Hybrid cloud - Market size and forecast 2018-2023 Market opportunity by deployment PART 07: CUSTOMER LANDSCAPE PART 08: GEOGRAPHIC LANDSCAPE Geographic segmentation Geographic comparison North America - Market size and forecast 2018-2023 Europe - Market size and forecast 2018-2023 APAC - Market size and forecast 2018-2023 South America - Market size and forecast 2018-2023 MEA - Market size and forecast 2018-2023 Key leading countries Market opportunity PART 09: DECISION FRAMEWORK PART 10: DRIVERS AND CHALLENGES Market drivers Market challenges PART 11: MARKET TRENDS Increasing use of vertical SaaS Rising use of micro SaaS Strategic partnerships and collaborations between market participants PART 12: VENDOR LANDSCAPE Overview Landscape disruption PART 13: VENDOR ANALYSIS Vendors covered Vendor classification Market positioning of vendors Adobe Inc. Microsoft Corp. Oracle Corp. Salesforce.com Inc. SAP SE PART 14: APPENDIX Research methodology List of abbreviations Definition of market positioning of vendors PART 15: EXPLORE TECHNAVIO Exhibit 01: Global cloud services market Exhibit 02: Segments of global cloud services market Exhibit 03: Market characteristics Exhibit 04: Market segments Exhibit 05: Market definition - Inclusions and exclusions checklist Exhibit 06: Market size 2018 Exhibit 07: Global market: Size and forecast 2018-2023 ($ billions) Exhibit 08: Global market: Year-over-year growth 2019-2023 (%) Exhibit 09: Five forces analysis 2018 Exhibit 10: Five forces analysis 2023 Exhibit 11: Bargaining power of buyers Exhibit 12: Bargaining power of suppliers Exhibit 13: Threat of new entrants Exhibit 14: Threat of substitutes Exhibit 15: Threat of rivalry Exhibit 16: Market condition - Five forces 2018 Exhibit 17: Deployment - Market share 2018-2023 (%) Exhibit 18: Comparison by deployment Exhibit 19: Public cloud - Market size and forecast 2018-2023 ($ billions) Exhibit 20: Public cloud - Year-over-year growth 2019-2023 (%) Exhibit 21: Private cloud - Market size and forecast 2018-2023 ($ billions) Exhibit 22: Private cloud - Year-over-year growth 2019-2023 (%) Exhibit 23: Hybrid cloud - Market size and forecast 2018-2023 ($ billions) Exhibit 24: Hybrid cloud - Year-over-year growth 2019-2023 (%) Exhibit 25: Market opportunity by deployment Exhibit 26: Customer landscape Exhibit 27: Market share by geography 2018-2023 (%) Exhibit 28: Geographic comparison Exhibit 29: North America - Market size and forecast 2018-2023 ($ billions) Exhibit 30: North America - Year-over-year growth 2019-2023 (%) Exhibit 31: Europe - Market size and forecast 2018-2023 ($ billions) Exhibit 32: Europe - Year-over-year growth 2019-2023 (%) Exhibit 33: APAC - Market size and forecast 2018-2023 ($ billions) Exhibit 34: APAC - Year-over-year growth 2019-2023 (%) Exhibit 35: South America - Market size and forecast 2018-2023 ($ billions) Exhibit 36: South America - Year-over-year growth 2019-2023 (%) Exhibit 37: MEA - Market size and forecast 2018-2023 ($ billions) Exhibit 38: MEA - Year-over-year growth 2019-2023 (%) Exhibit 39: Key leading countries Exhibit 40: Market opportunity Exhibit 41: Impact of drivers and challenges Exhibit 42: Vendor landscape Exhibit 43: Landscape disruption Exhibit 44: Vendors covered Exhibit 45: Vendor classification Exhibit 46: Market positioning of vendors Exhibit 47: Adobe Inc. - Vendor overview Exhibit 48: Adobe Inc. - Business segments Exhibit 49: Adobe Inc. - Organizational developments Exhibit 50: Adobe Inc. - Geographic focus Exhibit 51: Adobe Inc. - Segment focus Exhibit 52: Adobe Inc. - Key offerings Exhibit 53: Microsoft Corp. - Vendor overview Exhibit 54: Microsoft Corp. - Business segments Exhibit 55: Microsoft Corp. - Organizational developments Exhibit 56: Microsoft Corp. - Geographic focus Exhibit 57: Microsoft Corp. - Segment focus Exhibit 58: Microsoft Corp. - Key offerings Exhibit 59: Oracle Corp. - Vendor overview Exhibit 60: Oracle Corp. - Business segments Exhibit 61: Oracle Corp. - Organizational developments Exhibit 62: Oracle Corp. - Geographic focus Exhibit 63: Oracle Corp. - Segment focus Exhibit 64: Oracle Corp. - Key offerings Exhibit 65: Salesforce.com Inc. - Vendor overview Exhibit 66: Salesforce.com Inc. - Organizational developments Exhibit 67: Salesforce.com Inc. - Geographic focus Exhibit 68: Salesforce.com Inc. - Key offerings Exhibit 69: SAP SE - Vendor overview Exhibit 70: SAP SE - Business segments Exhibit 71: SAP SE - Organizational developments Exhibit 72: SAP SE - Geographic focus Exhibit 73: SAP SE - Segment focus Exhibit 74: SAP SE - Key offerings Exhibit 75: Validation techniques employed for market sizing Exhibit 76: Definition of market positioning of vendors

Adobe Inc. Microsoft Corp. Oracle Corp. Salesforce.com Inc. SAP SE.