Table of Contents IT Service Management Tools Market Report by Company, Regions, Types and Applications, Global Status and Forecast to 2025 1 Industry Overview of IT Service Management Tools 1.1 IT Service Management Tools Market Overview 1.1.1 IT Service Management Tools Product Scope 1.1.2 Market Status and Outlook 1.2 Global IT Service Management Tools Market Size and Analysis by Regions 1.2.1 North America 1.2.2 Europe 1.2.3 China 1.2.4 Rest of Asia Pacific 1.2.5 Central & South America 1.2.6 Middle East & Africa 1.3 IT Service Management Tools Market by Type 1.3.1 On-Premise 1.3.2 Cloud 1.4 IT Service Management Tools Market by End Users/Application 1.4.1 BFSI 1.4.2 IT and ITES 1.4.3 Telecommunication 1.4.4 Media and Entertainment 1.4.5 Retail 1.4.6 Utilities 1.4.7 Manufacturing 1.4.8 Education 1.4.9 Government 1.4.10 Others 2 Global IT Service Management Tools Competition Analysis by Players 2.1 IT Service Management Tools Market Size (Value) by Players (2018 and 2019) 2.2 Competitive Status and Trend 2.2.1 Market Concentration Rate 2.2.2 Product/Service Differences 2.2.3 New Entrants 2.2.4 The Technology Trends in Future 3 Company (Top Players) Profiles 3.1 ServiceNow 3.1.1 Company Profile 3.1.2 Main Business/Business Overview 3.1.3 Products, Services and Solutions 3.1.4 IT Service Management Tools Revenue (Value) (2014-2019) 3.1.5 Recent Developments 3.2 Atlassian 3.2.1 Company Profile 3.2.2 Main Business/Business Overview 3.2.3 Products, Services and Solutions 3.2.4 IT Service Management Tools Revenue (Value) (2014-2019) 3.2.5 Recent Developments 3.3 IBM 3.3.1 Company Profile 3.3.2 Main Business/Business Overview 3.3.3 Products, Services and Solutions 3.3.4 IT Service Management Tools Revenue (Value) (2014-2019) 3.3.5 Recent Developments 3.4 CA Technologies 3.4.1 Company Profile 3.4.2 Main Business/Business Overview 3.4.3 Products, Services and Solutions 3.4.4 IT Service Management Tools Revenue (Value) (2014-2019) 3.4.5 Recent Developments 3.5 BMC Software 3.5.1 Company Profile 3.5.2 Main Business/Business Overview 3.5.3 Products, Services and Solutions 3.5.4 IT Service Management Tools Revenue (Value) (2014-2019) 3.5.5 Recent Developments 3.6 Ivanti Software 3.6.1 Company Profile 3.6.2 Main Business/Business Overview 3.6.3 Products, Services and Solutions 3.6.4 IT Service Management Tools Revenue (Value) (2014-2019) 3.6.5 Recent Developments 3.7 ASG Software 3.7.1 Company Profile 3.7.2 Main Business/Business Overview 3.7.3 Products, Services and Solutions 3.7.4 IT Service Management Tools Revenue (Value) (2014-2019) 3.7.5 Recent Developments 3.8 Axios Systems 3.8.1 Company Profile 3.8.2 Main Business/Business Overview 3.8.3 Products, Services and Solutions 3.8.4 IT Service Management Tools Revenue (Value) (2014-2019) 3.8.5 Recent Developments 3.9 SAP 3.9.1 Company Profile 3.9.2 Main Business/Business Overview 3.9.3 Products, Services and Solutions 3.9.4 IT Service Management Tools Revenue (Value) (2014-2019) 3.9.5 Recent Developments 3.10 Cherwell Software 3.10.1 Company Profile 3.10.2 Main Business/Business Overview 3.10.3 Products, Services and Solutions 3.10.4 IT Service Management Tools Revenue (Value) (2014-2019) 3.10.5 Recent Developments 4 Global IT Service Management Tools Market Size by Type and Application (2014-2019) 4.1 Global IT Service Management Tools Market Size by Type (2014-2019) 4.2 Global IT Service Management Tools Market Size by Application (2014-2019) 4.3 Potential Application of IT Service Management Tools in Future 4.4 Top Consumer/End Users of IT Service Management Tools 5 North America IT Service Management Tools Development Status and Outlook 5.1 North America IT Service Management Tools Market Size (2014-2019) 5.2 North America IT Service Management Tools Market Size and Market Share by Players (2018 and 2019) 6 Europe IT Service Management Tools Development Status and Outlook 6.1 Europe IT Service Management Tools Market Size (2014-2019) 6.2 Europe IT Service Management Tools Market Size and Market Share by Players (2018 and 2019) 7 China IT Service Management Tools Development Status and Outlook 7.1 China IT Service Management Tools Market Size (2014-2019) 7.2 China IT Service Management Tools Market Size and Market Share by Players (2018 and 2019) 8 Rest of Asia Pacific IT Service Management Tools Development Status and Outlook 8.1 Rest of Asia Pacific IT Service Management Tools Market Size (2014-2019) 8.2 Rest of Asia Pacific IT Service Management Tools Market Size and Market Share by Players (2018 and 2019) 9 Central & South America IT Service Management Tools Development Status and Outlook 9.1 Central & South America IT Service Management Tools Market Size (2014-2019) 9.2 Central & South America IT Service Management Tools Market Size and Market Share by Players (2018 and 2019) 10 Middle East & Africa IT Service Management Tools Development Status and Outlook 10.1 Middle East & Africa IT Service Management Tools Market Size (2014-2019) 10.2 Middle East & Africa IT Service Management Tools Market Size and Market Share by Players (2018 and 2019) 11 Market Forecast by Regions, Type and Application (2019-2025) 11.1 Global IT Service Management Tools Market Size (Value) by Regions (2019-2025) 11.1.1 North America IT Service Management Tools Revenue and Growth Rate (2019-2025) 11.1.2 Europe IT Service Management Tools Revenue and Growth Rate (2019-2025) 11.1.3 China IT Service Management Tools Revenue and Growth Rate (2019-2025) 11.1.4 Rest of Asia Pacific IT Service Management Tools Revenue and Growth Rate (2019-2025) 11.1.5 Central & South America IT Service Management Tools Revenue and Growth Rate (2019-2025) 11.1.6 Middle East & Africa IT Service Management Tools Revenue and Growth Rate (2019-2025) 11.2 Global IT Service Management Tools Market Size (Value) by Type (2019-2025) 11.3 Global IT Service Management Tools Market Size by Application (2019-2025) 12 IT Service Management Tools Market Dynamics 12.1 IT Service Management Tools Market Opportunities 12.2 IT Service Management Tools Challenge and Risk 12.2.1 Competition from Opponents 12.2.2 Downside Risks of Economy 12.3 IT Service Management Tools Market Constraints and Threat 12.3.1 Threat from Substitute 12.3.2 Government Policy 12.3.3 Technology Risks 12.4 IT Service Management Tools Market Driving Force 12.4.1 Growing Demand from Emerging Markets 12.4.2 Potential Application 13 Market Effect Factors Analysis 13.1 Technology Progress/Risk 13.1.1 Substitutes 13.1.2 Technology Progress in Related Industry 13.2 Consumer Needs Trend/Customer Preference 13.3 External Environmental Change 13.3.1 Economic Fluctuations 13.3.2 Other Risk Factors 14 Research Finding/Conclusion 15 Appendix Methodology Analyst Introduction Data Source

List of Tables and Figures Figure IT Service Management Tools Product Scope Figure Global IT Service Management Tools Market Size (Million USD) (2014-2019) Table Global IT Service Management Tools Market Size (Million USD) and Growth Rate by Regions (2014-2019) Figure Global IT Service Management Tools Market Share by Regions in 2018 Figure North America IT Service Management Tools Market Size (Million USD) and Growth Rate by Regions (2014-2019) Figure Europe IT Service Management Tools Market Size (Million USD) and Growth Rate by Regions (2014-2019) Figure China IT Service Management Tools Market Size (Million USD) and Growth Rate by Regions (2014-2019) Figure Rest of Asia Pacific IT Service Management Tools Market Size (Million USD) and Growth Rate by Regions (2014-2019) Figure Central & South America IT Service Management Tools Market Size (Million USD) and Growth Rate by Regions (2014-2019) Figure Middle East & Africa IT Service Management Tools Market Size (Million USD) and Growth Rate by Regions (2014-2019) Figure Global IT Service Management Tools Market Share by Type in 2018 Figure On-Premise Market Size (Million USD) and Growth Rate (2014-2019) Figure Cloud Market Size (Million USD) and Growth Rate (2014-2019) Figure Global IT Service Management Tools Market Share by Application in 2018 Table Key Downstream Customer in BFSI Figure IT Service Management Tools Market Size (Million USD) and Growth Rate in BFSI (2014-2019) Table Key Downstream Customer in IT and ITES Figure IT Service Management Tools Market Size (Million USD) and Growth Rate in IT and ITES (2014-2019) Table Key Downstream Customer in Telecommunication Figure IT Service Management Tools Market Size (Million USD) and Growth Rate in Telecommunication (2014-2019) Table Key Downstream Customer in Media and Entertainment Figure IT Service Management Tools Market Size (Million USD) and Growth Rate in Media and Entertainment (2014-2019) Table Key Downstream Customer in Retail Figure IT Service Management Tools Market Size (Million USD) and Growth Rate in Retail (2014-2019) Table Key Downstream Customer in Utilities Figure IT Service Management Tools Market Size (Million USD) and Growth Rate in Utilities (2014-2019) Table Key Downstream Customer in Manufacturing Figure IT Service Management Tools Market Size (Million USD) and Growth Rate in Manufacturing (2014-2019) Table Key Downstream Customer in Education Figure IT Service Management Tools Market Size (Million USD) and Growth Rate in Education (2014-2019) Table Key Downstream Customer in Government Figure IT Service Management Tools Market Size (Million USD) and Growth Rate in Government (2014-2019) Table Key Downstream Customer in Others Figure IT Service Management Tools Market Size (Million USD) and Growth Rate in Others (2014-2019) Table IT Service Management Tools Market Size (Million USD) by Players (2018 and 2019) Figure IT Service Management Tools Market Size Share by Players in 2018 Figure IT Service Management Tools Market Size Share by Players in 2019 Table ServiceNow Basic Information List Table IT Service Management Tools Business Revenue (Million USD) of ServiceNow (2014-2019) Figure ServiceNow IT Service Management Tools Business Revenue Market Share in 2018 Table Atlassian Basic Information List Table IT Service Management Tools Business Revenue (Million USD) of Atlassian (2014-2019) Figure Atlassian IT Service Management Tools Business Revenue Market Share in 2018 Table IBM Basic Information List Table IT Service Management Tools Business Revenue (Million USD) of IBM (2014-2019) Figure IBM IT Service Management Tools Business Revenue Market Share in 2018 Table CA Technologies Basic Information List Table IT Service Management Tools Business Revenue (Million USD) of CA Technologies (2014-2019) Figure CA Technologies IT Service Management Tools Business Revenue Market Share in 2018 Table BMC Software Basic Information List Table IT Service Management Tools Business Revenue (Million USD) of BMC Software (2014-2019) Figure BMC Software IT Service Management Tools Business Revenue Market Share in 2018 Table Ivanti Software Basic Information List Table IT Service Management Tools Business Revenue (Million USD) of Ivanti Software (2014-2019) Figure Ivanti Software IT Service Management Tools Business Revenue Market Share in 2018 Table ASG Software Basic Information List Table IT Service Management Tools Business Revenue (Million USD) of ASG Software (2014-2019) Figure ASG Software IT Service Management Tools Business Revenue Market Share in 2018 Table Axios Systems Basic Information List Table IT Service Management Tools Business Revenue (Million USD) of Axios Systems (2014-2019) Figure Axios Systems IT Service Management Tools Business Revenue Market Share in 2018 Table SAP Basic Information List Table IT Service Management Tools Business Revenue (Million USD) of SAP (2014-2019) Figure SAP IT Service Management Tools Business Revenue Market Share in 20187 Table Cherwell Software Basic Information List Table IT Service Management Tools Business Revenue (Million USD) of Cherwell Software (2014-2019) Figure Cherwell Software IT Service Management Tools Business Revenue Market Share in 2018 Table Global IT Service Management Tools Market Size (Million USD) by Type (2014-2019) Figure Global IT Service Management Tools Market Size Share by Type in 2014 Figure Global IT Service Management Tools Market Size Share by Type in 2015 Figure Global IT Service Management Tools Market Size Share by Type in 2016 Figure Global IT Service Management Tools Market Size Share by Type in 2017 Figure Global IT Service Management Tools Market Size Share by Type in 2018 Figure Global IT Service Management Tools Market Size Share by Type in 2019 Table Global IT Service Management Tools Market Size (Million USD) by Application (2014-2019) Figure Global IT Service Management Tools Market Size (Million USD) by Application in 2014 Figure Global IT Service Management Tools Market Size (Million USD) by Application in 2015 Figure Global IT Service Management Tools Market Size (Million USD) by Application in 2015 Figure Global IT Service Management Tools Market Size (Million USD) by Application in 2017 Figure Global IT Service Management Tools Market Size (Million USD) by Application in 2018 Figure Global IT Service Management Tools Market Size (Million USD) by Application in 2019 Table Top Consumer/End Users of IT Service Management Tools Figure North America IT Service Management Tools Market Size (Million USD) and Growth Rate by Regions (2014-2019) Table North America IT Service Management Tools Market Size (Million USD) by Players (2014-2019) Figure North America IT Service Management Tools Market Size Share by Players in 2018 Figure North America IT Service Management Tools Market Size Share by Players in 2019 Figure Europe IT Service Management Tools Market Size (Million USD) and Growth Rate by Regions (2014-2019) Table Europe IT Service Management Tools Market Size (Million USD) by Players (2014-2019) Figure Europe IT Service Management Tools Market Size Share by Players in 2018 Figure Europe IT Service Management Tools Market Size Share by Players in 2019 Figure China IT Service Management Tools Market Size (Million USD) and Growth Rate by Regions (2014-2019) Table China IT Service Management Tools Market Size (Million USD) by Players (2014-2019) Figure China IT Service Management Tools Market Size Share by Players in 2018 Figure China IT Service Management Tools Market Size Share by Players in 2019 Figure Rest of Asia Pacific IT Service Management Tools Market Size (Million USD) and Growth Rate by Regions (2014-2019) Table Rest of Asia Pacific IT Service Management Tools Market Size (Million USD) by Players (2014-2019) Figure Rest of Asia Pacific IT Service Management Tools Market Size Share by Players in 2018 Figure Rest of Asia Pacific IT Service Management Tools Market Size Share by Players in 2019 Figure Central & South America IT Service Management Tools Market Size (Million USD) and Growth Rate by Regions (2014-2019) Table Central & South America IT Service Management Tools Market Size (Million USD) by Players (2014-2019) Figure Central & South America IT Service Management Tools Market Size Share by Players in 2018 Figure Central & South America IT Service Management Tools Market Size Share by Players in 2019 Figure Middle East & Africa IT Service Management Tools Market Size (Million USD) and Growth Rate by Regions (2014-2019) Table Middle East & Africa IT Service Management Tools Market Size (Million USD) by Players (2014-2019) Figure Middle East & Africa IT Service Management Tools Market Size Share by Players in 2018 Figure Middle East & Africa IT Service Management Tools Market Size Share by Players in 2019 Figure Global IT Service Management Tools Market Size (Million USD) by Regions (2019-2025) Table Global IT Service Management Tools Market Size (Million USD) by Regions (2019-2025) Figure Global IT Service Management Tools Market Size Share by Regions in 2019 Figure Global IT Service Management Tools Market Size Share by Regions in 2025 Figure North America IT Service Management Tools Revenue (Million USD) and Growth Rate (2019-2025) Figure Europe IT Service Management Tools Revenue (Million USD) and Growth Rate (2019-2025) Figure China IT Service Management Tools Revenue (Million USD) and Growth Rate (2019-2025) Figure Rest of Asia Pacific IT Service Management Tools Revenue (Million USD) and Growth Rate (2019-2025) Figure Central & South America IT Service Management Tools Revenue (Million USD) and Growth Rate (2019-2025) Figure Middle East & Africa IT Service Management Tools Revenue (Million USD) and Growth Rate (2019-2025) Table Global IT Service Management Tools Market Size (Million USD) by Type (2019-2025) Figure Global IT Service Management Tools Market Size Share by Type in 2019 Figure Global IT Service Management Tools Market Size Share by Type in 2025 Table Global IT Service Management Tools Market Size (Million USD) by Application (2019-2025) Figure Global IT Service Management Tools Market Size (Million USD) by Application in 2019 Figure Global IT Service Management Tools Market Size (Million USD) by Application in 2025

ServiceNow Atlassian IBM CA Technologies BMC Software Ivanti Software ASG Software Axios Systems SAP Cherwell Software