Table of Contents BPO Market Report by Company, Regions, Types and Applications, Global Status and Forecast to 2025 1 Industry Overview of BPO 1.1 BPO Market Overview 1.1.1 BPO Product Scope 1.1.2 Market Status and Outlook 1.2 Global BPO Market Size and Analysis by Regions 1.2.1 North America 1.2.2 Europe 1.2.3 China 1.2.4 Rest of Asia Pacific 1.2.5 Central & South America 1.2.6 Middle East & Africa 1.3 BPO Market by Type 1.3.1 Finance & Accounting 1.3.2 Customer Services 1.3.3 HR Outsourcing 1.3.4 KPO 1.3.5 Procurement Outsourcing 1.4 BPO Market by End Users/Application 1.4.1 Manufacturing 1.4.2 Telecommunications & Technology 1.4.3 Banking 1.4.4 Insurance & Finance Services 1.4.5 Retail 1.4.6 Others 2 Global BPO Competition Analysis by Players 2.1 BPO Market Size (Value) by Players (2018 and 2019) 2.2 Competitive Status and Trend 2.2.1 Market Concentration Rate 2.2.2 Product/Service Differences 2.2.3 New Entrants 2.2.4 The Technology Trends in Future 3 Company (Top Players) Profiles 3.1 Accenture 3.1.1 Company Profile 3.1.2 Main Business/Business Overview 3.1.3 Products, Services and Solutions 3.1.4 BPO Revenue (Value) (2014-2019) 3.1.5 Recent Developments 3.2 Capgemini 3.2.1 Company Profile 3.2.2 Main Business/Business Overview 3.2.3 Products, Services and Solutions 3.2.4 BPO Revenue (Value) (2014-2019) 3.2.5 Recent Developments 3.3 Genpact 3.3.1 Company Profile 3.3.2 Main Business/Business Overview 3.3.3 Products, Services and Solutions 3.3.4 BPO Revenue (Value) (2014-2019) 3.3.5 Recent Developments 3.4 IBM 3.4.1 Company Profile 3.4.2 Main Business/Business Overview 3.4.3 Products, Services and Solutions 3.4.4 BPO Revenue (Value) (2014-2019) 3.4.5 Recent Developments 3.5 Tata Consultancy Services 3.5.1 Company Profile 3.5.2 Main Business/Business Overview 3.5.3 Products, Services and Solutions 3.5.4 BPO Revenue (Value) (2014-2019) 3.5.5 Recent Developments 3.6 3i Infotech 3.6.1 Company Profile 3.6.2 Main Business/Business Overview 3.6.3 Products, Services and Solutions 3.6.4 BPO Revenue (Value) (2014-2019) 3.6.5 Recent Developments 4 Global BPO Market Size by Type and Application (2014-2019) 4.1 Global BPO Market Size by Type (2014-2019) 4.2 Global BPO Market Size by Application (2014-2019) 4.3 Potential Application of BPO in Future 4.4 Top Consumer/End Users of BPO 5 North America BPO Development Status and Outlook 5.1 North America BPO Market Size (2014-2019) 5.2 North America BPO Market Size and Market Share by Players (2018 and 2019) 6 Europe BPO Development Status and Outlook 6.1 Europe BPO Market Size (2014-2019) 6.2 Europe BPO Market Size and Market Share by Players (2018 and 2019) 7 China BPO Development Status and Outlook 7.1 China BPO Market Size (2014-2019) 7.2 China BPO Market Size and Market Share by Players (2018 and 2019) 8 Rest of Asia Pacific BPO Development Status and Outlook 8.1 Rest of Asia Pacific BPO Market Size (2014-2019) 8.2 Rest of Asia Pacific BPO Market Size and Market Share by Players (2018 and 2019) 9 Central & South America BPO Development Status and Outlook 9.1 Central & South America BPO Market Size (2014-2019) 9.2 Central & South America BPO Market Size and Market Share by Players (2018 and 2019) 10 Middle East & Africa BPO Development Status and Outlook 10.1 Middle East & Africa BPO Market Size (2014-2019) 10.2 Middle East & Africa BPO Market Size and Market Share by Players (2018 and 2019) 11 Market Forecast by Regions, Type and Application (2019-2025) 11.1 Global BPO Market Size (Value) by Regions (2019-2025) 11.1.1 North America BPO Revenue and Growth Rate (2019-2025) 11.1.2 Europe BPO Revenue and Growth Rate (2019-2025) 11.1.3 China BPO Revenue and Growth Rate (2019-2025) 11.1.4 Rest of Asia Pacific BPO Revenue and Growth Rate (2019-2025) 11.1.5 Central & South America BPO Revenue and Growth Rate (2019-2025) 11.1.6 Middle East & Africa BPO Revenue and Growth Rate (2019-2025) 11.2 Global BPO Market Size (Value) by Type (2019-2025) 11.3 Global BPO Market Size by Application (2019-2025) 12 BPO Market Dynamics 12.1 BPO Market Opportunities 12.2 BPO Challenge and Risk 12.2.1 Competition from Opponents 12.2.2 Downside Risks of Economy 12.3 BPO Market Constraints and Threat 12.3.1 Threat from Substitute 12.3.2 Government Policy 12.3.3 Technology Risks 12.4 BPO Market Driving Force 12.4.1 Growing Demand from Emerging Markets 12.4.2 Potential Application 13 Market Effect Factors Analysis 13.1 Technology Progress/Risk 13.1.1 Substitutes 13.1.2 Technology Progress in Related Industry 13.2 Consumer Needs Trend/Customer Preference 13.3 External Environmental Change 13.3.1 Economic Fluctuations 13.3.2 Other Risk Factors 14 Research Finding/Conclusion 15 Appendix Methodology Analyst Introduction Data Source

List of Tables and Figures Figure BPO Product Scope Figure Global BPO Market Size (Million USD) (2014-2019) Table Global BPO Market Size (Million USD) and Growth Rate by Regions (2014-2019) Figure Global BPO Market Share by Regions in 2018 Figure North America BPO Market Size (Million USD) and Growth Rate by Regions (2014-2019) Figure Europe BPO Market Size (Million USD) and Growth Rate by Regions (2014-2019) Figure China BPO Market Size (Million USD) and Growth Rate by Regions (2014-2019) Figure Rest of Asia Pacific BPO Market Size (Million USD) and Growth Rate by Regions (2014-2019) Figure Central & South America BPO Market Size (Million USD) and Growth Rate by Regions (2014-2019) Figure Middle East & Africa BPO Market Size (Million USD) and Growth Rate by Regions (2014-2019) Figure Global BPO Market Share by Type in 2018 Figure Finance & Accounting Market Size (Million USD) and Growth Rate (2014-2019) Figure Customer Services Market Size (Million USD) and Growth Rate (2014-2019) Figure HR Outsourcing Market Size (Million USD) and Growth Rate (2014-2019) Figure KPO Market Size (Million USD) and Growth Rate (2014-2019) Figure Procurement Outsourcing Market Size (Million USD) and Growth Rate (2014-2019) Figure Global BPO Market Share by Application in 2018 Table Key Downstream Customer in Manufacturing Figure BPO Market Size (Million USD) and Growth Rate in Manufacturing (2014-2019) Table Key Downstream Customer in Telecommunications & Technology Figure BPO Market Size (Million USD) and Growth Rate in Telecommunications & Technology (2014-2019) Table Key Downstream Customer in Banking Figure BPO Market Size (Million USD) and Growth Rate in Banking (2014-2019) Table Key Downstream Customer in Insurance & Finance Services Figure BPO Market Size (Million USD) and Growth Rate in Insurance & Finance Services (2014-2019) Table Key Downstream Customer in Retail Figure BPO Market Size (Million USD) and Growth Rate in Retail (2014-2019) Table Key Downstream Customer in Others Figure BPO Market Size (Million USD) and Growth Rate in Others (2014-2019) Table BPO Market Size (Million USD) by Players (2018 and 2019) Figure BPO Market Size Share by Players in 2018 Figure BPO Market Size Share by Players in 2019 Table Accenture Basic Information List Table BPO Business Revenue (Million USD) of Accenture (2014-2019) Figure Accenture BPO Business Revenue Market Share in 2018 Table Capgemini Basic Information List Table BPO Business Revenue (Million USD) of Capgemini (2014-2019) Figure Capgemini BPO Business Revenue Market Share in 2018 Table Genpact Basic Information List Table BPO Business Revenue (Million USD) of Genpact (2014-2019) Figure Genpact BPO Business Revenue Market Share in 2018 Table IBM Basic Information List Table BPO Business Revenue (Million USD) of IBM (2014-2019) Figure IBM BPO Business Revenue Market Share in 2018 Table Tata Consultancy Services Basic Information List Table BPO Business Revenue (Million USD) of Tata Consultancy Services (2014-2019) Figure Tata Consultancy Services BPO Business Revenue Market Share in 2018 Table 3i Infotech Basic Information List Table BPO Business Revenue (Million USD) of 3i Infotech (2014-2019) Figure 3i Infotech BPO Business Revenue Market Share in 2018 Table Global BPO Market Size (Million USD) by Type (2014-2019) Figure Global BPO Market Size Share by Type in 2014 Figure Global BPO Market Size Share by Type in 2015 Figure Global BPO Market Size Share by Type in 2016 Figure Global BPO Market Size Share by Type in 2017 Figure Global BPO Market Size Share by Type in 2018 Figure Global BPO Market Size Share by Type in 2019 Table Global BPO Market Size (Million USD) by Application (2014-2019) Figure Global BPO Market Size (Million USD) by Application in 2014 Figure Global BPO Market Size (Million USD) by Application in 2015 Figure Global BPO Market Size (Million USD) by Application in 2015 Figure Global BPO Market Size (Million USD) by Application in 2017 Figure Global BPO Market Size (Million USD) by Application in 2018 Figure Global BPO Market Size (Million USD) by Application in 2019 Table Top Consumer/End Users of BPO Figure North America BPO Market Size (Million USD) and Growth Rate by Regions (2014-2019) Table North America BPO Market Size (Million USD) by Players (2014-2019) Figure North America BPO Market Size Share by Players in 2018 Figure North America BPO Market Size Share by Players in 2019 Figure Europe BPO Market Size (Million USD) and Growth Rate by Regions (2014-2019) Table Europe BPO Market Size (Million USD) by Players (2014-2019) Figure Europe BPO Market Size Share by Players in 2018 Figure Europe BPO Market Size Share by Players in 2019 Figure China BPO Market Size (Million USD) and Growth Rate by Regions (2014-2019) Table China BPO Market Size (Million USD) by Players (2014-2019) Figure China BPO Market Size Share by Players in 2018 Figure China BPO Market Size Share by Players in 2019 Figure Rest of Asia Pacific BPO Market Size (Million USD) and Growth Rate by Regions (2014-2019) Table Rest of Asia Pacific BPO Market Size (Million USD) by Players (2014-2019) Figure Rest of Asia Pacific BPO Market Size Share by Players in 2018 Figure Rest of Asia Pacific BPO Market Size Share by Players in 2019 Figure Central & South America BPO Market Size (Million USD) and Growth Rate by Regions (2014-2019) Table Central & South America BPO Market Size (Million USD) by Players (2014-2019) Figure Central & South America BPO Market Size Share by Players in 2018 Figure Central & South America BPO Market Size Share by Players in 2019 Figure Middle East & Africa BPO Market Size (Million USD) and Growth Rate by Regions (2014-2019) Table Middle East & Africa BPO Market Size (Million USD) by Players (2014-2019) Figure Middle East & Africa BPO Market Size Share by Players in 2018 Figure Middle East & Africa BPO Market Size Share by Players in 2019 Figure Global BPO Market Size (Million USD) by Regions (2019-2025) Table Global BPO Market Size (Million USD) by Regions (2019-2025) Figure Global BPO Market Size Share by Regions in 2019 Figure Global BPO Market Size Share by Regions in 2025 Figure North America BPO Revenue (Million USD) and Growth Rate (2019-2025) Figure Europe BPO Revenue (Million USD) and Growth Rate (2019-2025) Figure China BPO Revenue (Million USD) and Growth Rate (2019-2025) Figure Rest of Asia Pacific BPO Revenue (Million USD) and Growth Rate (2019-2025) Figure Central & South America BPO Revenue (Million USD) and Growth Rate (2019-2025) Figure Middle East & Africa BPO Revenue (Million USD) and Growth Rate (2019-2025) Table Global BPO Market Size (Million USD) by Type (2019-2025) Figure Global BPO Market Size Share by Type in 2019 Figure Global BPO Market Size Share by Type in 2025 Table Global BPO Market Size (Million USD) by Application (2019-2025) Figure Global BPO Market Size (Million USD) by Application in 2019 Figure Global BPO Market Size (Million USD) by Application in 2025

Accenture Capgemini Genpact IBM Tata Consultancy Services 3i Infotech