Table of Contents BPO in Public Market Report by Company, Regions, Types and Applications, Global Status and Forecast to 2025 1 Industry Overview of BPO in Public 1.1 BPO in Public Market Overview 1.1.1 BPO in Public Product Scope 1.1.2 Market Status and Outlook 1.2 Global BPO in Public Market Size and Analysis by Regions 1.2.1 North America 1.2.2 Europe 1.2.3 China 1.2.4 Rest of Asia Pacific 1.2.5 Central & South America 1.2.6 Middle East & Africa 1.3 BPO in Public Market by Type 1.3.1 F&A Outsourcing 1.3.2 CRM BPO 1.3.3 HR Outsourcing 1.3.4 Procurement Outsourcing 1.4 BPO in Public Market by End Users/Application 1.4.1 Military 1.4.2 Police 1.4.3 Public Education 1.4.4 Public Transit 1.4.5 Healthcare Services 1.4.6 Others 2 Global BPO in Public Competition Analysis by Players 2.1 BPO in Public Market Size (Value) by Players (2018 and 2019) 2.2 Competitive Status and Trend 2.2.1 Market Concentration Rate 2.2.2 Product/Service Differences 2.2.3 New Entrants 2.2.4 The Technology Trends in Future 3 Company (Top Players) Profiles 3.1 Accenture 3.1.1 Company Profile 3.1.2 Main Business/Business Overview 3.1.3 Products, Services and Solutions 3.1.4 BPO in Public Revenue (Value) (2014-2019) 3.1.5 Recent Developments 3.2 Capgemini 3.2.1 Company Profile 3.2.2 Main Business/Business Overview 3.2.3 Products, Services and Solutions 3.2.4 BPO in Public Revenue (Value) (2014-2019) 3.2.5 Recent Developments 3.3 IBM 3.3.1 Company Profile 3.3.2 Main Business/Business Overview 3.3.3 Products, Services and Solutions 3.3.4 BPO in Public Revenue (Value) (2014-2019) 3.3.5 Recent Developments 3.4 Serco Global Services 3.4.1 Company Profile 3.4.2 Main Business/Business Overview 3.4.3 Products, Services and Solutions 3.4.4 BPO in Public Revenue (Value) (2014-2019) 3.4.5 Recent Developments 3.5 TCS 3.5.1 Company Profile 3.5.2 Main Business/Business Overview 3.5.3 Products, Services and Solutions 3.5.4 BPO in Public Revenue (Value) (2014-2019) 3.5.5 Recent Developments 3.6 Unisys 3.6.1 Company Profile 3.6.2 Main Business/Business Overview 3.6.3 Products, Services and Solutions 3.6.4 BPO in Public Revenue (Value) (2014-2019) 3.6.5 Recent Developments 3.7 Wipro 3.7.1 Company Profile 3.7.2 Main Business/Business Overview 3.7.3 Products, Services and Solutions 3.7.4 BPO in Public Revenue (Value) (2014-2019) 3.7.5 Recent Developments 4 Global BPO in Public Market Size by Type and Application (2014-2019) 4.1 Global BPO in Public Market Size by Type (2014-2019) 4.2 Global BPO in Public Market Size by Application (2014-2019) 4.3 Potential Application of BPO in Public in Future 4.4 Top Consumer/End Users of BPO in Public 5 North America BPO in Public Development Status and Outlook 5.1 North America BPO in Public Market Size (2014-2019) 5.2 North America BPO in Public Market Size and Market Share by Players (2018 and 2019) 6 Europe BPO in Public Development Status and Outlook 6.1 Europe BPO in Public Market Size (2014-2019) 6.2 Europe BPO in Public Market Size and Market Share by Players (2018 and 2019) 7 China BPO in Public Development Status and Outlook 7.1 China BPO in Public Market Size (2014-2019) 7.2 China BPO in Public Market Size and Market Share by Players (2018 and 2019) 8 Rest of Asia Pacific BPO in Public Development Status and Outlook 8.1 Rest of Asia Pacific BPO in Public Market Size (2014-2019) 8.2 Rest of Asia Pacific BPO in Public Market Size and Market Share by Players (2018 and 2019) 9 Central & South America BPO in Public Development Status and Outlook 9.1 Central & South America BPO in Public Market Size (2014-2019) 9.2 Central & South America BPO in Public Market Size and Market Share by Players (2018 and 2019) 10 Middle East & Africa BPO in Public Development Status and Outlook 10.1 Middle East & Africa BPO in Public Market Size (2014-2019) 10.2 Middle East & Africa BPO in Public Market Size and Market Share by Players (2018 and 2019) 11 Market Forecast by Regions, Type and Application (2019-2025) 11.1 Global BPO in Public Market Size (Value) by Regions (2019-2025) 11.1.1 North America BPO in Public Revenue and Growth Rate (2019-2025) 11.1.2 Europe BPO in Public Revenue and Growth Rate (2019-2025) 11.1.3 China BPO in Public Revenue and Growth Rate (2019-2025) 11.1.4 Rest of Asia Pacific BPO in Public Revenue and Growth Rate (2019-2025) 11.1.5 Central & South America BPO in Public Revenue and Growth Rate (2019-2025) 11.1.6 Middle East & Africa BPO in Public Revenue and Growth Rate (2019-2025) 11.2 Global BPO in Public Market Size (Value) by Type (2019-2025) 11.3 Global BPO in Public Market Size by Application (2019-2025) 12 BPO in Public Market Dynamics 12.1 BPO in Public Market Opportunities 12.2 BPO in Public Challenge and Risk 12.2.1 Competition from Opponents 12.2.2 Downside Risks of Economy 12.3 BPO in Public Market Constraints and Threat 12.3.1 Threat from Substitute 12.3.2 Government Policy 12.3.3 Technology Risks 12.4 BPO in Public Market Driving Force 12.4.1 Growing Demand from Emerging Markets 12.4.2 Potential Application 13 Market Effect Factors Analysis 13.1 Technology Progress/Risk 13.1.1 Substitutes 13.1.2 Technology Progress in Related Industry 13.2 Consumer Needs Trend/Customer Preference 13.3 External Environmental Change 13.3.1 Economic Fluctuations 13.3.2 Other Risk Factors 14 Research Finding/Conclusion 15 Appendix Methodology Analyst Introduction Data Source

List of Tables and Figures Figure BPO in Public Product Scope Figure Global BPO in Public Market Size (Million USD) (2014-2019) Table Global BPO in Public Market Size (Million USD) and Growth Rate by Regions (2014-2019) Figure Global BPO in Public Market Share by Regions in 2018 Figure North America BPO in Public Market Size (Million USD) and Growth Rate by Regions (2014-2019) Figure Europe BPO in Public Market Size (Million USD) and Growth Rate by Regions (2014-2019) Figure China BPO in Public Market Size (Million USD) and Growth Rate by Regions (2014-2019) Figure Rest of Asia Pacific BPO in Public Market Size (Million USD) and Growth Rate by Regions (2014-2019) Figure Central & South America BPO in Public Market Size (Million USD) and Growth Rate by Regions (2014-2019) Figure Middle East & Africa BPO in Public Market Size (Million USD) and Growth Rate by Regions (2014-2019) Figure Global BPO in Public Market Share by Type in 2018 Figure F&A Outsourcing Market Size (Million USD) and Growth Rate (2014-2019) Figure CRM BPO Market Size (Million USD) and Growth Rate (2014-2019) Figure HR Outsourcing Market Size (Million USD) and Growth Rate (2014-2019) Figure Procurement Outsourcing Market Size (Million USD) and Growth Rate (2014-2019) Figure Global BPO in Public Market Share by Application in 2018 Table Key Downstream Customer in Military Figure BPO in Public Market Size (Million USD) and Growth Rate in Military (2014-2019) Table Key Downstream Customer in Police Figure BPO in Public Market Size (Million USD) and Growth Rate in Police (2014-2019) Table Key Downstream Customer in Public Education Figure BPO in Public Market Size (Million USD) and Growth Rate in Public Education (2014-2019) Table Key Downstream Customer in Public Transit Figure BPO in Public Market Size (Million USD) and Growth Rate in Public Transit (2014-2019) Table Key Downstream Customer in Healthcare Services Figure BPO in Public Market Size (Million USD) and Growth Rate in Healthcare Services (2014-2019) Table Key Downstream Customer in Others Figure BPO in Public Market Size (Million USD) and Growth Rate in Others (2014-2019) Table BPO in Public Market Size (Million USD) by Players (2018 and 2019) Figure BPO in Public Market Size Share by Players in 2018 Figure BPO in Public Market Size Share by Players in 2019 Table Accenture Basic Information List Table BPO in Public Business Revenue (Million USD) of Accenture (2014-2019) Figure Accenture BPO in Public Business Revenue Market Share in 2018 Table Capgemini Basic Information List Table BPO in Public Business Revenue (Million USD) of Capgemini (2014-2019) Figure Capgemini BPO in Public Business Revenue Market Share in 2018 Table IBM Basic Information List Table BPO in Public Business Revenue (Million USD) of IBM (2014-2019) Figure IBM BPO in Public Business Revenue Market Share in 2018 Table Serco Global Services Basic Information List Table BPO in Public Business Revenue (Million USD) of Serco Global Services (2014-2019) Figure Serco Global Services BPO in Public Business Revenue Market Share in 2018 Table TCS Basic Information List Table BPO in Public Business Revenue (Million USD) of TCS (2014-2019) Figure TCS BPO in Public Business Revenue Market Share in 2018 Table Unisys Basic Information List Table BPO in Public Business Revenue (Million USD) of Unisys (2014-2019) Figure Unisys BPO in Public Business Revenue Market Share in 2018 Table Wipro Basic Information List Table BPO in Public Business Revenue (Million USD) of Wipro (2014-2019) Figure Wipro BPO in Public Business Revenue Market Share in 2018 Table Global BPO in Public Market Size (Million USD) by Type (2014-2019) Figure Global BPO in Public Market Size Share by Type in 2014 Figure Global BPO in Public Market Size Share by Type in 2015 Figure Global BPO in Public Market Size Share by Type in 2016 Figure Global BPO in Public Market Size Share by Type in 2017 Figure Global BPO in Public Market Size Share by Type in 2018 Figure Global BPO in Public Market Size Share by Type in 2019 Table Global BPO in Public Market Size (Million USD) by Application (2014-2019) Figure Global BPO in Public Market Size (Million USD) by Application in 2014 Figure Global BPO in Public Market Size (Million USD) by Application in 2015 Figure Global BPO in Public Market Size (Million USD) by Application in 2015 Figure Global BPO in Public Market Size (Million USD) by Application in 2017 Figure Global BPO in Public Market Size (Million USD) by Application in 2018 Figure Global BPO in Public Market Size (Million USD) by Application in 2019 Table Top Consumer/End Users of BPO in Public Figure North America BPO in Public Market Size (Million USD) and Growth Rate by Regions (2014-2019) Table North America BPO in Public Market Size (Million USD) by Players (2014-2019) Figure North America BPO in Public Market Size Share by Players in 2018 Figure North America BPO in Public Market Size Share by Players in 2019 Figure Europe BPO in Public Market Size (Million USD) and Growth Rate by Regions (2014-2019) Table Europe BPO in Public Market Size (Million USD) by Players (2014-2019) Figure Europe BPO in Public Market Size Share by Players in 2018 Figure Europe BPO in Public Market Size Share by Players in 2019 Figure China BPO in Public Market Size (Million USD) and Growth Rate by Regions (2014-2019) Table China BPO in Public Market Size (Million USD) by Players (2014-2019) Figure China BPO in Public Market Size Share by Players in 2018 Figure China BPO in Public Market Size Share by Players in 2019 Figure Rest of Asia Pacific BPO in Public Market Size (Million USD) and Growth Rate by Regions (2014-2019) Table Rest of Asia Pacific BPO in Public Market Size (Million USD) by Players (2014-2019) Figure Rest of Asia Pacific BPO in Public Market Size Share by Players in 2018 Figure Rest of Asia Pacific BPO in Public Market Size Share by Players in 2019 Figure Central & South America BPO in Public Market Size (Million USD) and Growth Rate by Regions (2014-2019) Table Central & South America BPO in Public Market Size (Million USD) by Players (2014-2019) Figure Central & South America BPO in Public Market Size Share by Players in 2018 Figure Central & South America BPO in Public Market Size Share by Players in 2019 Figure Middle East & Africa BPO in Public Market Size (Million USD) and Growth Rate by Regions (2014-2019) Table Middle East & Africa BPO in Public Market Size (Million USD) by Players (2014-2019) Figure Middle East & Africa BPO in Public Market Size Share by Players in 2018 Figure Middle East & Africa BPO in Public Market Size Share by Players in 2019 Figure Global BPO in Public Market Size (Million USD) by Regions (2019-2025) Table Global BPO in Public Market Size (Million USD) by Regions (2019-2025) Figure Global BPO in Public Market Size Share by Regions in 2019 Figure Global BPO in Public Market Size Share by Regions in 2025 Figure North America BPO in Public Revenue (Million USD) and Growth Rate (2019-2025) Figure Europe BPO in Public Revenue (Million USD) and Growth Rate (2019-2025) Figure China BPO in Public Revenue (Million USD) and Growth Rate (2019-2025) Figure Rest of Asia Pacific BPO in Public Revenue (Million USD) and Growth Rate (2019-2025) Figure Central & South America BPO in Public Revenue (Million USD) and Growth Rate (2019-2025) Figure Middle East & Africa BPO in Public Revenue (Million USD) and Growth Rate (2019-2025) Table Global BPO in Public Market Size (Million USD) by Type (2019-2025) Figure Global BPO in Public Market Size Share by Type in 2019 Figure Global BPO in Public Market Size Share by Type in 2025 Table Global BPO in Public Market Size (Million USD) by Application (2019-2025) Figure Global BPO in Public Market Size (Million USD) by Application in 2019 Figure Global BPO in Public Market Size (Million USD) by Application in 2025

Accenture Capgemini IBM Serco Global Services TCS Unisys Wipro