PART 01: EXECUTIVE SUMMARY PART 02: SCOPE OF THE REPORT • 2.1 Preface • 2.2 Preface • 2.3 Currency conversion rates for US$ PART 03: MARKET LANDSCAPE • Market ecosystem • Market characteristics • Market segmentation analysis PART 04: MARKET SIZING • Market definition • Market sizing 2018 • Market size and forecast 2018-2023 PART 05: FIVE FORCES ANALYSIS • Bargaining power of buyers • Bargaining power of suppliers • Threat of new entrants • Threat of substitutes • Threat of rivalry • Market condition PART 06: MARKET SEGMENTATION BY END-USER • Market segmentation by end-user • Comparison by end-user PreK-12 - Market size and forecast 2018-2023 • Higher education - Market size and forecast 2018-2023 • Market opportunity by end-user PART 07: CUSTOMER LANDSCAPE PART 08: GEOGRAPHIC LANDSCAPE • Geographic segmentation • Geographic comparison • North America - Market size and forecast 2018-2023 • Europe - Market size and forecast 2018-2023 • APAC - Market size and forecast 2018-2023 • MEA - Market size and forecast 2018-2023 • South America - Market size and forecast 2018-2023 • Key leading countries • Market opportunity PART 09: DRIVERS AND CHALLENGES • Market drivers • Market challenges PART 10: MARKET TRENDS • Increasing demand for software-defined infrastructure • Increasing adoption of DevOps in education market • Rising demand for application outsourcing PART 11: VENDOR LANDSCAPE • Overview • Landscape disruption • Competitive scenario PART 12: VENDOR ANALYSIS • Vendors covered • Vendor classification • Market positioning of vendors • Adobe • Cisco Systems • Fujitsu • Gaia Technologies • IBM PART 13: APPENDIX • Research methodology • List of abbreviations   Exhibit 01: Years in consideration Exhibit 02: Global information technology (IT) services market Exhibit 03: Segments of global information technology (IT) services market Exhibit 04: Market characteristics Exhibit 05: Market segments Exhibit 06: Market definition - Inclusions and exclusions checklist Exhibit 07: Market size 2018 Exhibit 08: Global market: Size and forecast 2018-2023 ($ billions) Exhibit 09: Global market: Year-over-year growth 2019-2023 (%) Exhibit 10: Five forces analysis 2018 Exhibit 11: Five forces analysis 2023 Exhibit 12: Bargaining power of buyers Exhibit 13: Bargaining power of suppliers Exhibit 14: Threat of new entrants Exhibit 15: Threat of substitutes Exhibit 16: Threat of rivalry Exhibit 17: Market condition - Five forces 2018 Exhibit 18: End-user - Market share 2018-2023 (%) Exhibit 19: Comparison by end-user Exhibit 20: PreK-12 - Market size and forecast 2018-2023 ($ billions) Exhibit 21: PreK-12 - Year-over-year growth 2019-2023 (%) Exhibit 22: Higher education - Market size and forecast 2018-2023 ($ billions) Exhibit 23: Higher education - Year-over-year growth 2019-2023 (%) Exhibit 24: Market opportunity by end-user Exhibit 25: Customer landscape Exhibit 26: Market share by geography 2018-2023 (%) Exhibit 27: Geographic comparison Exhibit 28: North America - Market size and forecast 2018-2023 ($ billions) Exhibit 29: North America - Year-over-year growth 2019-2023 (%) Exhibit 30: Europe - Market size and forecast 2018-2023 ($ billions) Exhibit 31: Europe - Year-over-year growth 2019-2023 (%) Exhibit 32: APAC - Market size and forecast 2018-2023 ($ billions) Exhibit 33: APAC - Year-over-year growth 2019-2023 (%) Exhibit 34: MEA - Market size and forecast 2018-2023 ($ billions) Exhibit 35: MEA - Year-over-year growth 2019-2023 (%) Exhibit 36: South America - Market size and forecast 2018-2023 ($ billions) Exhibit 37: South America - Year-over-year growth 2019-2023 (%) Exhibit 38: Key leading countries Exhibit 39: Market opportunity Exhibit 40: Decision framework Exhibit 41: Impact of drivers and challenges Exhibit 42: Vendor landscape Exhibit 43: Landscape disruption Exhibit 44: Vendors covered Exhibit 45: Vendor classification Exhibit 46: Market positioning of vendors Exhibit 47: Adobe - Vendor overview Exhibit 48: Adobe - Business segments Exhibit 49: Adobe - Organizational developments Exhibit 50: Adobe - Geographic focus Exhibit 51: Adobe - Segment focus Exhibit 52: Adobe - Key offerings Exhibit 53: Cisco Systems - Vendor overview Exhibit 54: Cisco Systems - Product segments Exhibit 55: Cisco Systems - Organizational developments Exhibit 56: Cisco Systems - Geographic focus Exhibit 57: Cisco Systems - Segment focus Exhibit 58: Cisco Systems - Key offerings Exhibit 59: Fujitsu - Vendor overview Exhibit 60: Fujitsu - Business segments Exhibit 61: Fujitsu - Organizational developments Exhibit 62: Fujitsu - Geographic focus Exhibit 63: Fujitsu - Segment focus Exhibit 64: Fujitsu - Key offerings Exhibit 65: Gaia Technologies - Vendor overview Exhibit 66: Gaia Technologies - Service segments Exhibit 67: Gaia Technologies - Key offerings Exhibit 68: IBM - Vendor overview Exhibit 69: IBM - Business segments Exhibit 70: IBM - Organizational developments Exhibit 71: IBM - Geographic focus Exhibit 72: IBM - Segment focus Exhibit 73: IBM - Key offerings Exhibit 74: Validation techniques employed for market sizing Exhibit 75: List of abbreviations    

Adobe Cisco Systems Fujitsu Gaia Technologies IBM