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COVID-19 Impact on Global Omni-Channel Communication Service Market Size, Status and Forecast 2020-2026
SKU ID : QYR-15598878 | Publishing Date : 27-Apr-2020 | No. of pages : 92
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Check DiscountsDetailed TOC of COVID-19 Impact on Global Omni-Channel Communication Service Market Size, Status and Forecast 2020-2026
1 Report Overview1.1 Study Scope
1.2 Key Market Segments
1.3 Players Covered: Ranking by Omni-Channel Communication Service Revenue
1.4 Market Analysis by Type
1.4.1 Global Omni-Channel Communication Service Market Size Growth Rate by Type: 2020 VS 2026
1.4.2 Simulate Channels
1.4.3 Digital Channel
1.5 Market by Application
1.5.1 Global Omni-Channel Communication Service Market Share by Application: 2020 VS 2026
1.5.2 Voice
1.5.3 Email
1.5.4 Social Media
1.5.5 Video Meetings
1.5.6 Others
1.6 Coronavirus Disease 2019 (Covid-19): Omni-Channel Communication Service Industry Impact
1.6.1 How the Covid-19 is Affecting the Omni-Channel Communication Service Industry
1.6.1.1 Omni-Channel Communication Service Business Impact Assessment - Covid-19
1.6.1.2 Supply Chain Challenges
1.6.1.3 COVID-19’s Impact On Crude Oil and Refined Products
1.6.2 Market Trends and Omni-Channel Communication Service Potential Opportunities in the COVID-19 Landscape
1.6.3 Measures / Proposal against Covid-19
1.6.3.1 Government Measures to Combat Covid-19 Impact
1.6.3.2 Proposal for Omni-Channel Communication Service Players to Combat Covid-19 Impact
1.7 Study Objectives
1.8 Years Considered
2 Global Growth Trends by Regions
2.1 Omni-Channel Communication Service Market Perspective (2015-2026)
2.2 Omni-Channel Communication Service Growth Trends by Regions
2.2.1 Omni-Channel Communication Service Market Size by Regions: 2015 VS 2020 VS 2026
2.2.2 Omni-Channel Communication Service Historic Market Share by Regions (2015-2020)
2.2.3 Omni-Channel Communication Service Forecasted Market Size by Regions (2021-2026)
2.3 Industry Trends and Growth Strategy
2.3.1 Market Top Trends
2.3.2 Market Drivers
2.3.3 Market Challenges
2.3.4 Porter’s Five Forces Analysis
2.3.5 Omni-Channel Communication Service Market Growth Strategy
2.3.6 Primary Interviews with Key Omni-Channel Communication Service Players (Opinion Leaders)
3 Competition Landscape by Key Players
3.1 Global Top Omni-Channel Communication Service Players by Market Size
3.1.1 Global Top Omni-Channel Communication Service Players by Revenue (2015-2020)
3.1.2 Global Omni-Channel Communication Service Revenue Market Share by Players (2015-2020)
3.1.3 Global Omni-Channel Communication Service Market Share by Company Type (Tier 1, Tier 2 and Tier 3)
3.2 Global Omni-Channel Communication Service Market Concentration Ratio
3.2.1 Global Omni-Channel Communication Service Market Concentration Ratio (CR5 and HHI)
3.2.2 Global Top 10 and Top 5 Companies by Omni-Channel Communication Service Revenue in 2019
3.3 Omni-Channel Communication Service Key Players Head office and Area Served
3.4 Key Players Omni-Channel Communication Service Product Solution and Service
3.5 Date of Enter into Omni-Channel Communication Service Market
3.6 Mergers & Acquisitions, Expansion Plans
4 Breakdown Data by Type (2015-2026)
4.1 Global Omni-Channel Communication Service Historic Market Size by Type (2015-2020)
4.2 Global Omni-Channel Communication Service Forecasted Market Size by Type (2021-2026)
5 Omni-Channel Communication Service Breakdown Data by Application (2015-2026)
5.1 Global Omni-Channel Communication Service Market Size by Application (2015-2020)
5.2 Global Omni-Channel Communication Service Forecasted Market Size by Application (2021-2026)
6 North America
6.1 North America Omni-Channel Communication Service Market Size (2015-2020)
6.2 Omni-Channel Communication Service Key Players in North America (2019-2020)
6.3 North America Omni-Channel Communication Service Market Size by Type (2015-2020)
6.4 North America Omni-Channel Communication Service Market Size by Application (2015-2020)
7 Europe
7.1 Europe Omni-Channel Communication Service Market Size (2015-2020)
7.2 Omni-Channel Communication Service Key Players in Europe (2019-2020)
7.3 Europe Omni-Channel Communication Service Market Size by Type (2015-2020)
7.4 Europe Omni-Channel Communication Service Market Size by Application (2015-2020)
8 China
8.1 China Omni-Channel Communication Service Market Size (2015-2020)
8.2 Omni-Channel Communication Service Key Players in China (2019-2020)
8.3 China Omni-Channel Communication Service Market Size by Type (2015-2020)
8.4 China Omni-Channel Communication Service Market Size by Application (2015-2020)
9 Japan
9.1 Japan Omni-Channel Communication Service Market Size (2015-2020)
9.2 Omni-Channel Communication Service Key Players in Japan (2019-2020)
9.3 Japan Omni-Channel Communication Service Market Size by Type (2015-2020)
9.4 Japan Omni-Channel Communication Service Market Size by Application (2015-2020)
10 Southeast Asia
10.1 Southeast Asia Omni-Channel Communication Service Market Size (2015-2020)
10.2 Omni-Channel Communication Service Key Players in Southeast Asia (2019-2020)
10.3 Southeast Asia Omni-Channel Communication Service Market Size by Type (2015-2020)
10.4 Southeast Asia Omni-Channel Communication Service Market Size by Application (2015-2020)
11 India
11.1 India Omni-Channel Communication Service Market Size (2015-2020)
11.2 Omni-Channel Communication Service Key Players in India (2019-2020)
11.3 India Omni-Channel Communication Service Market Size by Type (2015-2020)
11.4 India Omni-Channel Communication Service Market Size by Application (2015-2020)
12 Central & South America
12.1 Central & South America Omni-Channel Communication Service Market Size (2015-2020)
12.2 Omni-Channel Communication Service Key Players in Central & South America (2019-2020)
12.3 Central & South America Omni-Channel Communication Service Market Size by Type (2015-2020)
12.4 Central & South America Omni-Channel Communication Service Market Size by Application (2015-2020)
13 Key Players Profiles
13.1 Ecrion
13.1.1 Ecrion Company Details
13.1.2 Ecrion Business Overview and Its Total Revenue
13.1.3 Ecrion Omni-Channel Communication Service Introduction
13.1.4 Ecrion Revenue in Omni-Channel Communication Service Business (2015-2020))
13.1.5 Ecrion Recent Development
13.2 Conduent
13.2.1 Conduent Company Details
13.2.2 Conduent Business Overview and Its Total Revenue
13.2.3 Conduent Omni-Channel Communication Service Introduction
13.2.4 Conduent Revenue in Omni-Channel Communication Service Business (2015-2020)
13.2.5 Conduent Recent Development
13.3 Neopost
13.3.1 Neopost Company Details
13.3.2 Neopost Business Overview and Its Total Revenue
13.3.3 Neopost Omni-Channel Communication Service Introduction
13.3.4 Neopost Revenue in Omni-Channel Communication Service Business (2015-2020)
13.3.5 Neopost Recent Development
13.4 Compart
13.4.1 Compart Company Details
13.4.2 Compart Business Overview and Its Total Revenue
13.4.3 Compart Omni-Channel Communication Service Introduction
13.4.4 Compart Revenue in Omni-Channel Communication Service Business (2015-2020)
13.4.5 Compart Recent Development
13.5 Paragon
13.5.1 Paragon Company Details
13.5.2 Paragon Business Overview and Its Total Revenue
13.5.3 Paragon Omni-Channel Communication Service Introduction
13.5.4 Paragon Revenue in Omni-Channel Communication Service Business (2015-2020)
13.5.5 Paragon Recent Development
13.6 Frontline
13.6.1 Frontline Company Details
13.6.2 Frontline Business Overview and Its Total Revenue
13.6.3 Frontline Omni-Channel Communication Service Introduction
13.6.4 Frontline Revenue in Omni-Channel Communication Service Business (2015-2020)
13.6.5 Frontline Recent Development
13.7 Liquid State
13.7.1 Liquid State Company Details
13.7.2 Liquid State Business Overview and Its Total Revenue
13.7.3 Liquid State Omni-Channel Communication Service Introduction
13.7.4 Liquid State Revenue in Omni-Channel Communication Service Business (2015-2020)
13.7.5 Liquid State Recent Development
13.8 Enghouse Interactive
13.8.1 Enghouse Interactive Company Details
13.8.2 Enghouse Interactive Business Overview and Its Total Revenue
13.8.3 Enghouse Interactive Omni-Channel Communication Service Introduction
13.8.4 Enghouse Interactive Revenue in Omni-Channel Communication Service Business (2015-2020)
13.8.5 Enghouse Interactive Recent Development
13.9 Infobip
13.9.1 Infobip Company Details
13.9.2 Infobip Business Overview and Its Total Revenue
13.9.3 Infobip Omni-Channel Communication Service Introduction
13.9.4 Infobip Revenue in Omni-Channel Communication Service Business (2015-2020)
13.9.5 Infobip Recent Development
13.10 Xerox
13.10.1 Xerox Company Details
13.10.2 Xerox Business Overview and Its Total Revenue
13.10.3 Xerox Omni-Channel Communication Service Introduction
13.10.4 Xerox Revenue in Omni-Channel Communication Service Business (2015-2020)
13.10.5 Xerox Recent Development
14 Analyst's Viewpoints/Conclusions
15 Appendix
15.1 Research Methodology
15.1.1 Methodology/Research Approach
15.1.2 Data Source
15.2 Disclaimer
15.3 Author Details
List of Figures, Tables and Charts Available in COVID-19 Impact on Global Omni-Channel Communication Service Market Size, Status and Forecast 2020-2026
List of TablesTable 1. Omni-Channel Communication Service Key Market Segments
Table 2. Key Players Covered: Ranking by Omni-Channel Communication Service Revenue
Table 3. Ranking of Global Top Omni-Channel Communication Service Manufacturers by Revenue (US$ Million) in 2019
Table 4. Global Omni-Channel Communication Service Market Size Growth Rate by Type (US$ Million): 2020 VS 2026
Table 5. Key Players of Simulate Channels
Table 6. Key Players of Digital Channel
Table 7. COVID-19 Impact Global Market: (Four Omni-Channel Communication Service Market Size Forecast Scenarios)
Table 8. Opportunities and Trends for Omni-Channel Communication Service Players in the COVID-19 Landscape
Table 9. Present Opportunities in China & Elsewhere Due to the Coronavirus Crisis
Table 10. Key Regions/Countries Measures against Covid-19 Impact
Table 11. Proposal for Omni-Channel Communication Service Players to Combat Covid-19 Impact
Table 12. Global Omni-Channel Communication Service Market Size Growth by Application (US$ Million): 2020 VS 2026
Table 13. Global Omni-Channel Communication Service Market Size by Regions (US$ Million): 2020 VS 2026
Table 14. Global Omni-Channel Communication Service Market Size by Regions (2015-2020) (US$ Million)
Table 15. Global Omni-Channel Communication Service Market Share by Regions (2015-2020)
Table 16. Global Omni-Channel Communication Service Forecasted Market Size by Regions (2021-2026) (US$ Million)
Table 17. Global Omni-Channel Communication Service Market Share by Regions (2021-2026)
Table 18. Market Top Trends
Table 19. Key Drivers: Impact Analysis
Table 20. Key Challenges
Table 21. Omni-Channel Communication Service Market Growth Strategy
Table 22. Main Points Interviewed from Key Omni-Channel Communication Service Players
Table 23. Global Omni-Channel Communication Service Revenue by Players (2015-2020) (Million US$)
Table 24. Global Omni-Channel Communication Service Market Share by Players (2015-2020)
Table 25. Global Top Omni-Channel Communication Service Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Omni-Channel Communication Service as of 2019)
Table 26. Global Omni-Channel Communication Service by Players Market Concentration Ratio (CR5 and HHI)
Table 27. Key Players Headquarters and Area Served
Table 28. Key Players Omni-Channel Communication Service Product Solution and Service
Table 29. Date of Enter into Omni-Channel Communication Service Market
Table 30. Mergers & Acquisitions, Expansion Plans
Table 31. Global Omni-Channel Communication Service Market Size by Type (2015-2020) (Million US$)
Table 32. Global Omni-Channel Communication Service Market Size Share by Type (2015-2020)
Table 33. Global Omni-Channel Communication Service Revenue Market Share by Type (2021-2026)
Table 34. Global Omni-Channel Communication Service Market Size Share by Application (2015-2020)
Table 35. Global Omni-Channel Communication Service Market Size by Application (2015-2020) (Million US$)
Table 36. Global Omni-Channel Communication Service Market Size Share by Application (2021-2026)
Table 37. North America Key Players Omni-Channel Communication Service Revenue (2019-2020) (Million US$)
Table 38. North America Key Players Omni-Channel Communication Service Market Share (2019-2020)
Table 39. North America Omni-Channel Communication Service Market Size by Type (2015-2020) (Million US$)
Table 40. North America Omni-Channel Communication Service Market Share by Type (2015-2020)
Table 41. North America Omni-Channel Communication Service Market Size by Application (2015-2020) (Million US$)
Table 42. North America Omni-Channel Communication Service Market Share by Application (2015-2020)
Table 43. Europe Key Players Omni-Channel Communication Service Revenue (2019-2020) (Million US$)
Table 44. Europe Key Players Omni-Channel Communication Service Market Share (2019-2020)
Table 45. Europe Omni-Channel Communication Service Market Size by Type (2015-2020) (Million US$)
Table 46. Europe Omni-Channel Communication Service Market Share by Type (2015-2020)
Table 47. Europe Omni-Channel Communication Service Market Size by Application (2015-2020) (Million US$)
Table 48. Europe Omni-Channel Communication Service Market Share by Application (2015-2020)
Table 49. China Key Players Omni-Channel Communication Service Revenue (2019-2020) (Million US$)
Table 50. China Key Players Omni-Channel Communication Service Market Share (2019-2020)
Table 51. China Omni-Channel Communication Service Market Size by Type (2015-2020) (Million US$)
Table 52. China Omni-Channel Communication Service Market Share by Type (2015-2020)
Table 53. China Omni-Channel Communication Service Market Size by Application (2015-2020) (Million US$)
Table 54. China Omni-Channel Communication Service Market Share by Application (2015-2020)
Table 55. Japan Key Players Omni-Channel Communication Service Revenue (2019-2020) (Million US$)
Table 56. Japan Key Players Omni-Channel Communication Service Market Share (2019-2020)
Table 57. Japan Omni-Channel Communication Service Market Size by Type (2015-2020) (Million US$)
Table 58. Japan Omni-Channel Communication Service Market Share by Type (2015-2020)
Table 59. Japan Omni-Channel Communication Service Market Size by Application (2015-2020) (Million US$)
Table 60. Japan Omni-Channel Communication Service Market Share by Application (2015-2020)
Table 61. Southeast Asia Key Players Omni-Channel Communication Service Revenue (2019-2020) (Million US$)
Table 62. Southeast Asia Key Players Omni-Channel Communication Service Market Share (2019-2020)
Table 63. Southeast Asia Omni-Channel Communication Service Market Size by Type (2015-2020) (Million US$)
Table 64. Southeast Asia Omni-Channel Communication Service Market Share by Type (2015-2020)
Table 65. Southeast Asia Omni-Channel Communication Service Market Size by Application (2015-2020) (Million US$)
Table 66. Southeast Asia Omni-Channel Communication Service Market Share by Application (2015-2020)
Table 67. India Key Players Omni-Channel Communication Service Revenue (2019-2020) (Million US$)
Table 68. India Key Players Omni-Channel Communication Service Market Share (2019-2020)
Table 69. India Omni-Channel Communication Service Market Size by Type (2015-2020) (Million US$)
Table 70. India Omni-Channel Communication Service Market Share by Type (2015-2020)
Table 71. India Omni-Channel Communication Service Market Size by Application (2015-2020) (Million US$)
Table 72. India Omni-Channel Communication Service Market Share by Application (2015-2020)
Table 73. Central & South America Key Players Omni-Channel Communication Service Revenue (2019-2020) (Million US$)
Table 74. Central & South America Key Players Omni-Channel Communication Service Market Share (2019-2020)
Table 75. Central & South America Omni-Channel Communication Service Market Size by Type (2015-2020) (Million US$)
Table 76. Central & South America Omni-Channel Communication Service Market Share by Type (2015-2020)
Table 77. Central & South America Omni-Channel Communication Service Market Size by Application (2015-2020) (Million US$)
Table 78. Central & South America Omni-Channel Communication Service Market Share by Application (2015-2020)
Table 79. Ecrion Company Details
Table 80. Ecrion Business Overview
Table 81. Ecrion Product
Table 82. Ecrion Revenue in Omni-Channel Communication Service Business (2015-2020) (Million US$)
Table 83. Ecrion Recent Development
Table 84. Conduent Company Details
Table 85. Conduent Business Overview
Table 86. Conduent Product
Table 87. Conduent Revenue in Omni-Channel Communication Service Business (2015-2020) (Million US$)
Table 88. Conduent Recent Development
Table 89. Neopost Company Details
Table 90. Neopost Business Overview
Table 91. Neopost Product
Table 92. Neopost Revenue in Omni-Channel Communication Service Business (2015-2020) (Million US$)
Table 93. Neopost Recent Development
Table 94. Compart Company Details
Table 95. Compart Business Overview
Table 96. Compart Product
Table 97. Compart Revenue in Omni-Channel Communication Service Business (2015-2020) (Million US$)
Table 98. Compart Recent Development
Table 99. Paragon Company Details
Table 100. Paragon Business Overview
Table 101. Paragon Product
Table 102. Paragon Revenue in Omni-Channel Communication Service Business (2015-2020) (Million US$)
Table 103. Paragon Recent Development
Table 104. Frontline Company Details
Table 105. Frontline Business Overview
Table 106. Frontline Product
Table 107. Frontline Revenue in Omni-Channel Communication Service Business (2015-2020) (Million US$)
Table 108. Frontline Recent Development
Table 109. Liquid State Company Details
Table 110. Liquid State Business Overview
Table 111. Liquid State Product
Table 112. Liquid State Revenue in Omni-Channel Communication Service Business (2015-2020) (Million US$)
Table 113. Liquid State Recent Development
Table 114. Enghouse Interactive Business Overview
Table 115. Enghouse Interactive Product
Table 116. Enghouse Interactive Company Details
Table 117. Enghouse Interactive Revenue in Omni-Channel Communication Service Business (2015-2020) (Million US$)
Table 118. Enghouse Interactive Recent Development
Table 119. Infobip Company Details
Table 120. Infobip Business Overview
Table 121. Infobip Product
Table 122. Infobip Revenue in Omni-Channel Communication Service Business (2015-2020) (Million US$)
Table 123. Infobip Recent Development
Table 124. Xerox Company Details
Table 125. Xerox Business Overview
Table 126. Xerox Product
Table 127. Xerox Revenue in Omni-Channel Communication Service Business (2015-2020) (Million US$)
Table 128. Xerox Recent Development
Table 129. Research Programs/Design for This Report
Table 130. Key Data Information from Secondary Sources
Table 131. Key Data Information from Primary Sources
List of Figures
Figure 1. Global Omni-Channel Communication Service Market Share by Type: 2020 VS 2026
Figure 2. Simulate Channels Features
Figure 3. Digital Channel Features
Figure 4. Global Omni-Channel Communication Service Market Share by Application: 2020 VS 2026
Figure 5. Voice Case Studies
Figure 6. Email Case Studies
Figure 7. Social Media Case Studies
Figure 8. Video Meetings Case Studies
Figure 9. Others Case Studies
Figure 10. Omni-Channel Communication Service Report Years Considered
Figure 11. Global Omni-Channel Communication Service Market Size YoY Growth 2015-2026 (US$ Million)
Figure 12. Global Omni-Channel Communication Service Market Share by Regions: 2020 VS 2026
Figure 13. Global Omni-Channel Communication Service Market Share by Regions (2021-2026)
Figure 14. Porter's Five Forces Analysis
Figure 15. Global Omni-Channel Communication Service Market Share by Players in 2019
Figure 16. Global Top Omni-Channel Communication Service Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Omni-Channel Communication Service as of 2019
Figure 17. The Top 10 and 5 Players Market Share by Omni-Channel Communication Service Revenue in 2019
Figure 18. North America Omni-Channel Communication Service Market Size YoY Growth (2015-2020) (Million US$)
Figure 19. Europe Omni-Channel Communication Service Market Size YoY Growth (2015-2020) (Million US$)
Figure 20. China Omni-Channel Communication Service Market Size YoY Growth (2015-2020) (Million US$)
Figure 21. Japan Omni-Channel Communication Service Market Size YoY Growth (2015-2020) (Million US$)
Figure 22. Southeast Asia Omni-Channel Communication Service Market Size YoY Growth (2015-2020) (Million US$)
Figure 23. India Omni-Channel Communication Service Market Size YoY Growth (2015-2020) (Million US$)
Figure 24. Central & South America Omni-Channel Communication Service Market Size YoY Growth (2015-2020) (Million US$)
Figure 25. Ecrion Total Revenue (US$ Million): 2019 Compared with 2018
Figure 26. Ecrion Revenue Growth Rate in Omni-Channel Communication Service Business (2015-2020)
Figure 27. Conduent Total Revenue (US$ Million): 2019 Compared with 2018
Figure 28. Conduent Revenue Growth Rate in Omni-Channel Communication Service Business (2015-2020)
Figure 29. Neopost Total Revenue (US$ Million): 2019 Compared with 2018
Figure 30. Neopost Revenue Growth Rate in Omni-Channel Communication Service Business (2015-2020)
Figure 31. Compart Total Revenue (US$ Million): 2019 Compared with 2018
Figure 32. Compart Revenue Growth Rate in Omni-Channel Communication Service Business (2015-2020)
Figure 33. Paragon Total Revenue (US$ Million): 2019 Compared with 2018
Figure 34. Paragon Revenue Growth Rate in Omni-Channel Communication Service Business (2015-2020)
Figure 35. Frontline Total Revenue (US$ Million): 2019 Compared with 2018
Figure 36. Frontline Revenue Growth Rate in Omni-Channel Communication Service Business (2015-2020)
Figure 37. Liquid State Total Revenue (US$ Million): 2019 Compared with 2018
Figure 38. Liquid State Revenue Growth Rate in Omni-Channel Communication Service Business (2015-2020)
Figure 39. Enghouse Interactive Total Revenue (US$ Million): 2019 Compared with 2018
Figure 40. Enghouse Interactive Revenue Growth Rate in Omni-Channel Communication Service Business (2015-2020)
Figure 41. Infobip Total Revenue (US$ Million): 2019 Compared with 2018
Figure 42. Infobip Revenue Growth Rate in Omni-Channel Communication Service Business (2015-2020)
Figure 43. Xerox Total Revenue (US$ Million): 2019 Compared with 2018
Figure 44. Xerox Revenue Growth Rate in Omni-Channel Communication Service Business (2015-2020)
Figure 45. Bottom-up and Top-down Approaches for This Report
Figure 46. Data Triangulation
Figure 47. Key Executives Interviewed
Keyplayers in COVID-19 Impact on Global Omni-Channel Communication Service Market Size, Status and Forecast 2020-2026
EcrionConduent
Neopost
Compart
Paragon
Frontline
Liquid State
Enghouse Interactive
Infobip
Xerox
