Global Customer Care BPO Market Size, Status and Forecast 2019-2025
SKU ID : QYR-13966713 | Publishing Date : 11-Mar-2019 | No. of pages : 103
Detailed TOC of Global Customer Care BPO Market Size, Status and Forecast 2019-2025
Table of Contents1 Report Overview
1.1 Study Scope
1.2 Key Market Segments
1.3 Players Covered
1.4 Market Analysis by Type
1.4.1 Global Customer Care BPO Market Size Growth Rate by Type (2014-2025)
1.4.2 Onshore Outsourcing
1.4.3 Offshore Outsourcing
1.5 Market by Application
1.5.1 Global Customer Care BPO Market Share by Application (2014-2025)
1.5.2 Telecom & IT
1.5.3 BFSI
1.5.4 Healthcare & Life Sciences
1.5.5 Government & Public
1.5.6 Retail & Consumer Goods
1.5.7 Others
1.6 Study Objectives
1.7 Years Considered
2 Global Growth Trends
2.1 Customer Care BPO Market Size
2.2 Customer Care BPO Growth Trends by Regions
2.2.1 Customer Care BPO Market Size by Regions (2014-2025)
2.2.2 Customer Care BPO Market Share by Regions (2014-2019)
2.3 Industry Trends
2.3.1 Market Top Trends
2.3.2 Market Drivers
2.3.3 Market Opportunities
3 Market Share by Key Players
3.1 Customer Care BPO Market Size by Manufacturers
3.1.1 Global Customer Care BPO Revenue by Manufacturers (2014-2019)
3.1.2 Global Customer Care BPO Revenue Market Share by Manufacturers (2014-2019)
3.1.3 Global Customer Care BPO Market Concentration Ratio (CR5 and HHI)
3.2 Customer Care BPO Key Players Head office and Area Served
3.3 Key Players Customer Care BPO Product/Solution/Service
3.4 Date of Enter into Customer Care BPO Market
3.5 Mergers & Acquisitions, Expansion Plans
4 Breakdown Data by Type and Application
4.1 Global Customer Care BPO Market Size by Type (2014-2019)
4.2 Global Customer Care BPO Market Size by Application (2014-2019)
5 United States
5.1 United States Customer Care BPO Market Size (2014-2019)
5.2 Customer Care BPO Key Players in United States
5.3 United States Customer Care BPO Market Size by Type
5.4 United States Customer Care BPO Market Size by Application
6 Europe
6.1 Europe Customer Care BPO Market Size (2014-2019)
6.2 Customer Care BPO Key Players in Europe
6.3 Europe Customer Care BPO Market Size by Type
6.4 Europe Customer Care BPO Market Size by Application
7 China
7.1 China Customer Care BPO Market Size (2014-2019)
7.2 Customer Care BPO Key Players in China
7.3 China Customer Care BPO Market Size by Type
7.4 China Customer Care BPO Market Size by Application
8 Japan
8.1 Japan Customer Care BPO Market Size (2014-2019)
8.2 Customer Care BPO Key Players in Japan
8.3 Japan Customer Care BPO Market Size by Type
8.4 Japan Customer Care BPO Market Size by Application
9 Southeast Asia
9.1 Southeast Asia Customer Care BPO Market Size (2014-2019)
9.2 Customer Care BPO Key Players in Southeast Asia
9.3 Southeast Asia Customer Care BPO Market Size by Type
9.4 Southeast Asia Customer Care BPO Market Size by Application
10 India
10.1 India Customer Care BPO Market Size (2014-2019)
10.2 Customer Care BPO Key Players in India
10.3 India Customer Care BPO Market Size by Type
10.4 India Customer Care BPO Market Size by Application
11 Central & South America
11.1 Central & South America Customer Care BPO Market Size (2014-2019)
11.2 Customer Care BPO Key Players in Central & South America
11.3 Central & South America Customer Care BPO Market Size by Type
11.4 Central & South America Customer Care BPO Market Size by Application
12 International Players Profiles
12.1 Teleperformance SA
12.1.1 Teleperformance SA Company Details
12.1.2 Company Description and Business Overview
12.1.3 Customer Care BPO Introduction
12.1.4 Teleperformance SA Revenue in Customer Care BPO Business (2014-2019)
12.1.5 Teleperformance SA Recent Development
12.2 Convergys
12.2.1 Convergys Company Details
12.2.2 Company Description and Business Overview
12.2.3 Customer Care BPO Introduction
12.2.4 Convergys Revenue in Customer Care BPO Business (2014-2019)
12.2.5 Convergys Recent Development
12.3 Arvato
12.3.1 Arvato Company Details
12.3.2 Company Description and Business Overview
12.3.3 Customer Care BPO Introduction
12.3.4 Arvato Revenue in Customer Care BPO Business (2014-2019)
12.3.5 Arvato Recent Development
12.4 Sykes Enterprises
12.4.1 Sykes Enterprises Company Details
12.4.2 Company Description and Business Overview
12.4.3 Customer Care BPO Introduction
12.4.4 Sykes Enterprises Revenue in Customer Care BPO Business (2014-2019)
12.4.5 Sykes Enterprises Recent Development
12.5 Atento
12.5.1 Atento Company Details
12.5.2 Company Description and Business Overview
12.5.3 Customer Care BPO Introduction
12.5.4 Atento Revenue in Customer Care BPO Business (2014-2019)
12.5.5 Atento Recent Development
12.6 TeleTech Holdings
12.6.1 TeleTech Holdings Company Details
12.6.2 Company Description and Business Overview
12.6.3 Customer Care BPO Introduction
12.6.4 TeleTech Holdings Revenue in Customer Care BPO Business (2014-2019)
12.6.5 TeleTech Holdings Recent Development
12.7 Serco
12.7.1 Serco Company Details
12.7.2 Company Description and Business Overview
12.7.3 Customer Care BPO Introduction
12.7.4 Serco Revenue in Customer Care BPO Business (2014-2019)
12.7.5 Serco Recent Development
12.8 Acticall (Sitel)
12.8.1 Acticall (Sitel) Company Details
12.8.2 Company Description and Business Overview
12.8.3 Customer Care BPO Introduction
12.8.4 Acticall (Sitel) Revenue in Customer Care BPO Business (2014-2019)
12.8.5 Acticall (Sitel) Recent Development
12.9 Alorica
12.9.1 Alorica Company Details
12.9.2 Company Description and Business Overview
12.9.3 Customer Care BPO Introduction
12.9.4 Alorica Revenue in Customer Care BPO Business (2014-2019)
12.9.5 Alorica Recent Development
12.10 Webhelp
12.10.1 Webhelp Company Details
12.10.2 Company Description and Business Overview
12.10.3 Customer Care BPO Introduction
12.10.4 Webhelp Revenue in Customer Care BPO Business (2014-2019)
12.10.5 Webhelp Recent Development
12.11 Amdocs
12.12 Transcom
12.13 Comdata
12.14 West Corporation
12.15 Infosys BPM
12.16 StarTek Inc
13 Market Forecast 2019-2025
13.1 Market Size Forecast by Regions
13.2 United States
13.3 Europe
13.4 China
13.5 Japan
13.6 Southeast Asia
13.7 India
13.8 Central & South America
13.9 Market Size Forecast by Product (2019-2025)
13.10 Market Size Forecast by Application (2019-2025)
14 Analyst's Viewpoints/Conclusions
15 Appendix
15.1 Research Methodology
15.1.1 Methodology/Research Approach
15.1.1.1 Research Programs/Design
15.1.1.2 Market Size Estimation
12.1.1.3 Market Breakdown and Data Triangulation
15.1.2 Data Source
15.1.2.1 Secondary Sources
15.1.2.2 Primary Sources
15.2 Disclaimer
15.3 Author Details
List of Figures, Tables and Charts Available in Global Customer Care BPO Market Size, Status and Forecast 2019-2025
List of Tables and FiguresTable Customer Care BPO Key Market Segments
Table Key Players Customer Care BPO Covered
Table Global Customer Care BPO Market Size Growth Rate by Type 2014-2025 (Million US$)
Figure Global Customer Care BPO Market Size Market Share by Type 2014-2025
Figure Onshore Outsourcing Figures
Table Key Players of Onshore Outsourcing
Figure Offshore Outsourcing Figures
Table Key Players of Offshore Outsourcing
Table Global Customer Care BPO Market Size Growth by Application 2014-2025 (Million US$)
Figure Telecom & IT Case Studies
Figure BFSI Case Studies
Figure Healthcare & Life Sciences Case Studies
Figure Government & Public Case Studies
Figure Retail & Consumer Goods Case Studies
Figure Others Case Studies
Figure Customer Care BPO Report Years Considered
Table Global Customer Care BPO Market Size 2014-2025 (Million US$)
Figure Global Customer Care BPO Market Size and Growth Rate 2014-2025 (Million US$)
Table Global Customer Care BPO Market Size by Regions 2014-2025 (Million US$)
Table Global Customer Care BPO Market Size by Regions 2014-2019 (Million US$)
Table Global Customer Care BPO Market Share by Regions 2014-2019
Figure Global Customer Care BPO Market Share by Regions 2014-2019
Figure Global Customer Care BPO Market Share by Regions 2019
Table Market Top Trends
Table Global Customer Care BPO Revenue by Manufacturers (2014-2019) (Million US$)
Table Global Customer Care BPO Market Share by Manufacturers (2014-2019)
Figure Global Customer Care BPO Market Share by Manufacturers in 2018
Table Global Customer Care BPO Manufacturers Market Concentration Ratio (CR5 and HHI)
Table Key Players Head office and Area Served
Table Key Players Customer Care BPO Product/Solution/Service
Table Date of Enter into Customer Care BPO Market
Table Mergers & Acquisitions, Expansion Plans
Table Global Customer Care BPO Market Size by Type (2014-2019) (Million US$)
Table Global Customer Care BPO Market Size Share by Type (2014-2019)
Figure Global Customer Care BPO Market Size Market Share by Type (2014-2019)
Table Global Customer Care BPO Market Size by Application (2014-2019) (Million US$)
Table Global Customer Care BPO Market Size Share by Application (2014-2019)
Figure Global Customer Care BPO Market Size Market Share by Application (2014-2019)
Figure Global Customer Care BPO Revenue Market Share by Application in 2018
Figure United States Customer Care BPO Market Size 2014-2019 (Million US$)
Table United States Key Players Customer Care BPO Revenue (2018-2019) (Million US$)
Table United States Key Players Customer Care BPO Market Share (2018-2019)
Table United States Customer Care BPO Market Size by Type (2014-2019) (Million US$)
Table United States Customer Care BPO Market Share by Type (2014-2019)
Table United States Customer Care BPO Market Size by Application (2014-2019) (Million US$)
Table United States Customer Care BPO Market Share by Application (2014-2019)
Figure Europe Customer Care BPO Market Size 2014-2019 (Million US$)
Table Europe Key Players Customer Care BPO Revenue (2018-2019) (Million US$)
Table Europe Key Players Customer Care BPO Market Share (2018-2019)
Table Europe Customer Care BPO Market Size by Type (2014-2019) (Million US$)
Table Europe Customer Care BPO Market Share by Type (2014-2019)
Table Europe Customer Care BPO Market Size by Application (2014-2019) (Million US$)
Table Europe Customer Care BPO Market Share by Application (2014-2019)
Figure China Customer Care BPO Market Size 2014-2019 (Million US$)
Table China Key Players Customer Care BPO Revenue (2018-2019) (Million US$)
Table China Key Players Customer Care BPO Market Share (2018-2019)
Table China Customer Care BPO Market Size by Type (2014-20189) (Million US$)
Table China Customer Care BPO Market Share by Type (2014-2019)
Table China Customer Care BPO Market Size by Application (2014-2019) (Million US$)
Table China Customer Care BPO Market Share by Application (2014-2019)
Figure Japan Customer Care BPO Market Size 2014-2019 (Million US$)
Table Japan Key Players Customer Care BPO Revenue (2018-2019) (Million US$)
Table Japan Key Players Customer Care BPO Market Share (2018-2019)
Table Japan Customer Care BPO Market Size by Type (2014-2019) (Million US$)
Table Japan Customer Care BPO Market Share by Type (2014-2019)
Table Japan Customer Care BPO Market Size by Application (2014-2019) (Million US$)
Table Japan Customer Care BPO Market Share by Application (2014-2019)
Figure Southeast Asia Customer Care BPO Market Size 2014-2019 (Million US$)
Table Southeast Asia Key Players Customer Care BPO Revenue (2018-2019) (Million US$)
Table Southeast Asia Key Players Customer Care BPO Market Share (2018-2019)
Table Southeast Asia Customer Care BPO Market Size by Type (2014-2019) (Million US$)
Table Southeast Asia Customer Care BPO Market Share by Type (2014-2019)
Table Southeast Asia Customer Care BPO Market Size by Application (2014-2019) (Million US$)
Table Southeast Asia Customer Care BPO Market Share by Application (2014-2019)
Figure India Customer Care BPO Market Size 2014-2019 (Million US$)
Table India Key Players Customer Care BPO Revenue (2018-2019) (Million US$)
Table India Key Players Customer Care BPO Market Share (2018-2019)
Table India Customer Care BPO Market Size by Type (2014-2019) (Million US$)
Table India Customer Care BPO Market Share by Type (2014-2019)
Table India Customer Care BPO Market Size by Application (2014-2019) (Million US$)
Table India Customer Care BPO Market Share by Application (2014-2019)
Figure Central & South America Customer Care BPO Market Size 2014-2019 (Million US$)
Table Central & South America Key Players Customer Care BPO Revenue (2018-2019) (Million US$)
Table Central & South America Key Players Customer Care BPO Market Share (2018-2019)
Table Central & South America Customer Care BPO Market Size by Type (2014-2019) (Million US$)
Table Central & South America Customer Care BPO Market Share by Type (2014-2019)
Table Central & South America Customer Care BPO Market Size by Application (2014-2019) (Million US$)
Table Central & South America Customer Care BPO Market Share by Application (2014-2019)
Table Teleperformance SA Company Details
Table Teleperformance SA Revenue in Customer Care BPO Business (2014-2019) (Million US$)
Figure Teleperformance SA Revenue Growth Rate in Customer Care BPO Business (2014-2019)
Table Teleperformance SA Recent Development
Table Convergys Company Details
Table Convergys Revenue in Customer Care BPO Business (2014-2019)(Million US$)
Figure Convergys Revenue Growth Rate in Customer Care BPO Business (2014-2019)
Table Convergys Recent Development
Table Arvato Company Details
Table Arvato Revenue in Customer Care BPO Business (2014-2019)(Million US$)
Figure Arvato Revenue Growth Rate in Customer Care BPO Business (2014-2019)
Table Arvato Recent Development
Table Sykes Enterprises Company Details
Table Sykes Enterprises Revenue in Customer Care BPO Business (2014-2019)(Million US$)
Figure Sykes Enterprises Revenue Growth Rate in Customer Care BPO Business (2014-2019)
Table Sykes Enterprises Recent Development
Table Atento Company Details
Table Atento Revenue in Customer Care BPO Business (2014-2019)(Million US$)
Figure Atento Revenue Growth Rate in Customer Care BPO Business (2014-2019)
Table Atento Recent Development
Table TeleTech Holdings Company Details
Table TeleTech Holdings Revenue in Customer Care BPO Business (2014-2019)(Million US$)
Figure TeleTech Holdings Revenue Growth Rate in Customer Care BPO Business (2014-2019)
Table TeleTech Holdings Recent Development
Table Serco Company Details
Table Serco Revenue in Customer Care BPO Business (2014-2019)(Million US$)
Figure Serco Revenue Growth Rate in Customer Care BPO Business (2014-2019)
Table Serco Recent Development
Table Acticall (Sitel) Company Details
Table Acticall (Sitel) Revenue in Customer Care BPO Business (2014-2019)(Million US$)
Figure Acticall (Sitel) Revenue Growth Rate in Customer Care BPO Business (2014-2019)
Table Acticall (Sitel) Recent Development
Table Alorica Company Details
Table Alorica Revenue in Customer Care BPO Business (2014-2019)(Million US$)
Figure Alorica Revenue Growth Rate in Customer Care BPO Business (2014-2019)
Table Alorica Recent Development
Table Webhelp Company Details
Table Webhelp Revenue in Customer Care BPO Business (2014-2019)(Million US$)
Figure Webhelp Revenue Growth Rate in Customer Care BPO Business (2014-2019)
Table Webhelp Recent Development
Table Amdocs Company Details
Table Transcom Company Details
Table Comdata Company Details
Table West Corporation Company Details
Table Infosys BPM Company Details
Table StarTek Inc Company Details
Table Global Customer Care BPO Market Size by Regions (Million US$) 2019-2025
Figure Global Customer Care BPO Market Size Share by Regions (2019-2025)
Figure Global Customer Care BPO Market Size Share by Regions in 2025
Figure United States Customer Care BPO Market Size Forecast (2019-2025)(Million USD)
Figure Europe Customer Care BPO Market Size Forecast (2019-2025)(Million USD)
Figure China Customer Care BPO Market Size Forecast (2019-2025)(Million USD)
Figure Japan Customer Care BPO Market Size Forecast (2019-2025)(Million USD)
Figure Southeast Asia Customer Care BPO Market Size Forecast (2019-2025)(Million USD)
Figure India Customer Care BPO Market Size Forecast (2019-2025)(Million USD)
Figure Central & South America Customer Care BPO Market Size Forecast (2019-2025)(Million USD)
Table Global Customer Care BPO Market Size by Product (2019-2025) (Million US$)
Figure Global Customer Care BPO Market Size by Product (2019-2025)
Figure Global Customer Care BPO Market Size by Product in 2025
Table Global Customer Care BPO Market Size by Application (2019-2025) (Million US$)
Figure Global Customer Care BPO Market Size by Application (2019-2025)
Figure Global Customer Care BPO Market Size by Application in 2025
Table Research Programs/Design for This Report
Figure Bottom-up and Top-down Approaches for This Report
Figure Data Triangulation
Table Key Data Information from Secondary Sources
Table Key Data Information from Primary Sources
Keyplayers in Global Customer Care BPO Market Size, Status and Forecast 2019-2025
Teleperformance SAConvergys
Arvato
Sykes Enterprises
Atento
TeleTech Holdings
Serco
Acticall (Sitel)
Alorica
Webhelp
Amdocs
Transcom
Comdata
West Corporation
Infosys BPM
StarTek Inc