Global Enterprise Collaboration Market - Segmented, by Deployment Type, Application , Services (Managed Service, Professional Service), End-user Industry, and Region - Growth, Trends, and Forecast (2022 - 2030)

The Enterprise Collaboration market was valued at USD 31.25 billion in 2017 and is expected to register a CAGR of over 10.62% during the forecast period (2018 - 2023). The report is segmented, by Deployment Type (On-premises, Cloud-based), Application (Communication Tool, Conferencing Tool, Coordination Tool), Services (Managed Service, Professional Service), End-user Industry, and Region.

Over the past few years, enterprises have increased focus on internal communications to increase their productivity with faster interaction among teams and employees. The rise in usage of mobile devices for collaboration and rapid growth of social networking websites, coupled with BYOD trend are the significant factors driving the growth of enterprise collaboration market. Further, with the change in the technology landscape, the enterprise collaboration tools, like cloud-based software are rapidly being adopted by small- and medium-sized enterprises. However, security concerns in data collaboration and the high cost of implementation are key factors hampering the growth of the market.

Emerging Technologies to Fuel the Enterprise Collaboration Market Growth

Business communications are getting more intelligent and contextual, owing to emerging technologies, such as APIs (Application Programming Interface) and AI. Unified communication and collaboration (UCC) tools are adapting to these new emerging trends. As more companies have started to emphasize streamlining their workflows, many IT departments are expected to embed communication API into the existing applications. According to a report from Vidyo, a video conferencing provider, 25% of companies have used APIs to embed Unified communication features. This trend is anticipated to continue, as half of the companies plan to deploy APIs this year and another 78% are planning to integrate APIs for embedded video in future. The emergence of AI in the collaboration industry is expected to enhance the communication experience in the enterprises.

Virtual assistant and Bots use AI for enriching the meeting experience. The smart virtual personal assistants (Bots) are a disruption waiting to happen in the enterprise communication space with a lot of opportunities and business benefits. Besides, enterprises are expected to move from telephony to instant video calls when connecting customers with the agents. These emerging technologies are expected to augment the enterprise collaboration market over the forecast period.

North America is Expected to have Highest Enterprise Collaboration Market Share

North America region dominated the enterprise collaboration market in 2017 where the United States is leading the market. The region is the earliest adopters of cloud technologies and has an advanced infrastructure capability leading to the largest revenue generator for the market. Organizations, such as the US Joint Forces Command and US Department of Defense, as well as many local and state agencies, have started to use the collaborative technologies to build internal and external knowledge repositories. Moreover, the region has remained as an earlier adopter of enterprise collaboration tools, such as video and audio conferencing software, application sharing tools and web services. This has boosted the growth of North America enterprise collaboration market

Key Developments in the Enterprise Collaboration Market

• June 2018: Tibco Software, Inc, a global leader in integration, API management, and analytics had announced the acquisition of Scribe Software, an innovative cloud-based integration service, which helps more than 10,000 businesses to efficiently connect with Software-as-a-Service (SaaS) applications and also automate data flows using an intuitive browser-based approach
• May 2018: SAP SE, the global enterprise software solutions provider had announced the launch of crisis-response communications framework - SAP People Connect 365. The framework's multiple functionalities help to streamline communications across a wide spectrum of industries, as well as business verticals/industry

Enterprise Collaboration Market Major Players: : MICROSOFT CORPORATION, HUAWEI TECHNOLOGIES CO., LTD, VMWARE, INC, ADOBE SYSTEMS, INC, MITEL LLC, ATLASSIAN CORPORATION PLC, SAP SE, SLACK TECHNOLOGIES, INC, TIBCO SOFTWARE INC, POLYCOM, INC, SALESFORCE.COM INC, IBM CORPORATION, CISCO SYSTEM, INC, ZOHO CORPORATION PVT. LTD, JIVE SOFTWARE, AXERO SOLUTIONS, LLC, IGLOO SOFTWARE and GLOBAL LOGIC, among others.

Reasons to Purchase Enterprise Collaboration Market Report

• Current and future enterprise collaboration market outlook in the developed and emerging markets
• Analyzing various perspectives of the market with the help of Porter’s five forces analysis
• The segment that is expected to dominate the market
• Regions that are expected to witness the fastest growth during the forecast period
• Identify the latest developments, market shares, and strategies employed by the major market players
• 3-month analyst support, along with the Market Estimate sheet (in Excel)

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